Daimler
VANS US A,LLC
European Delivery Department
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9 Main
tenance information Yo
ur cus tomer service advisor will record every
service foryo u in the Service and Warranty In for‐
mation booklet. Information on
Roadside Assistance Ro
adside Assis tance of fers tech nical help in the
eve nt of a breakdown. Your calls totheto ll-f ree
Ro adside Assis tance Hotline are ans weredby our
agents 24hours a da y,365 da ysaye ar.
1- 87 7-762-826 7(USA)
1-800-387-0 100(Canada)
Yo u can find fur ther information in theRo adside
Assis tance brochu re(USA) or the "Roadside
Assis tance" section in the Service and Warranty
booklet (Canada). You will find bo thintheve hicle
document wallet. Information on
changing address or owner In
theeve nt of a change of address, please send
us the "Notification of Address Change" in the
Service and Warranty In form ation booklet or sim‐
ply call the Cus tomer Assis tance Center (USA) at
th e hotline number 1-8 77-762-826 7or Cus tomer
Service (Canada) at 1-800-387-0 100. This way,if
necessar y,we can reach you in a timely fashion.
If yo u sell your Mercedes, please lea vethe entire
literature in theve hicle so that it is available to
th e next owner. If you ha vepur chased a used
ve hicle, please send us the "Notification of Pur‐
ch ase of Used Car" in the Service and Warranty
In fo rm ation booklet or call the Cus tomer Assis‐
ta nce Center (USA) at the hotline number
1-8 77-762-826 7or Cus tomer Service (Canada) at
1-800-387-0 100. Po
ssible danger due tosubstances haza rdous
to health In compliance with Proposition 65 ("P
rop65"), the
fo llowing de tach able label has been added to
each vehicle sold in Califo rnia: Operating saf
ety &
WARNING Risk of accident due tomal‐
functions or sy stem failures
If yo u do not ha vethe prescribed service/
maintenance workor any requiredrepairs
car ried out, this could result in malfunctions
or sy stem failures. #
Always ha vethe prescribed service/
maintenance workas well any required
re pairs car ried out at a qualified special‐
ist workshop. &
WARNING Risk of accident and injury as
a re sult of incor rect modi fications to
electronic component parts
Modification toelectronic components, their
software or wiring could impair their function
and/or the function of other networ ked com‐
ponent parts. In particular, sy stems releva nt
to saf ety could also be af fected.
As a result, they may no longer function as
intended and/or endanger the operating
saf ety of theve hicle. #
Neverta mp er with the wiring and elec‐
tronic component parts or their soft‐
wa re. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. Obser
vethe "Vehicle electronics" section in the
"Technical data". 24
General no tes
th
e permissible gross vehicle weight plus the per‐
missible trailer load. If either theve hicle or the
trailer is fully laden, the permitted gross vehicle
we ight or the permitted trailer load values are
re duced accordingly. In this case, you may on ly
partially load the trailer or theve hicle.
The gross trailer weight (G TW) is calculated by
adding thewe ight of the trailer tothewe ight of
th e load and equipment. If the trailer is equipped
with a separate braking sy stem, then the maxi‐
mum gross trailer weight is 5000 lbs (2268 kg) or
75 00 lbs (3402 kg).
The maximum permissible trailer dr awbar nose‐
we ight on the ball head is 500 lbs (227 kg) or
75 0 lbs (340 kg). Ho wever,th e actual trailer
dr aw bar nose weight must not exceed theva lue
given on the trailer tow hit chor trailer identifica‐
tion plates. Where theva lues dif fer, th e lo west
va lue alw ays applies.
The permissible gross weight forve hicle-trailer
combinations (GCWR) is calculated byadding the
gross weight of the trailer tothe gross vehicle
we ight including a driver's weight of appr ox‐
imately 150 lbs (68 kg). The maximum permissi‐
ble gross combination weight is vehicle-specific
and equipment-dependent. When driving with a
trailer, you should not exceed the maximum per‐
mitted permissible gross weight forve hicle-trailer
combinations (GCWR).
The permissible values, which must not be excee‐
ded, can be found in your vehicle documents and
on the identification plates of the trailer tow
hitch, the trailer and theve hicle. The values
appr ovedby the manufacturer can also be found
in the "Technical data" section. Where theva lues
dif fer, th e lo west value alw ays applies.
Loading the trailer
Use a dr awbar nose weight that is as close as
possible tothe maximum permissible nose‐
we ight. Do not undershoot the minimum permis‐
sible nose weight. Otherwise, the trailer may
become de tach ed.
R Distribute the load over theve hicle and the
trailer so as not toexceed either the maxi‐
mum permissible values forth e gross vehicle
we ight rating (GVWR) and gross trailer weight
(G TW ),th e permissible gross weight forve hi‐
cle-trailer combinations (GCWR), nor the max‐
imum permissible gross axle weight rating
(GAWR) and trailer dr awbar nose weight (TWR)
of your vehicle.
R Addth ere ar axle load tothe trailer dr awbar
nose weight of the trailer dr awbar on the ball head (TWR). This will ensure
that you do not
ex ceed the permissible gross axle weight rat‐
ing (G AWR).
R Addth eve hicle load tothe trailer dr awbar
nose weight of the trailer dr awbar on the ball
head (TWR). This will ensure that you do not
ex ceed the permissible gross vehicle weight
ra ting (GVWR).
Che cking theve hicle and trailer weight
R Make sure that thewe ights of theto wing
ve hicle and the trailer comply with the maxi‐
mum permissible values. Ha vethe car/t railer
combination weighed on a calibrated weigh‐
ing machine. The car/trailer combination
comprises theto wing vehicle including driver,
passengers and load as well as the laden
trailer.
R Check the maximum permissible gross axle
we ight rating of the front and rear axles
(GAWR), the gross trailer weight (G TW),the
permissible gross weight forve hicle-trailer
combinations (GCWR) and the trailer dr awbar
nose weight rating (TWR). Tr
ailer po wer supply Incor
rect cabling of the connector plug may inter‐
fe re with other electronic sy stems in theve hicle.
Mercedes-Benz therefore recommends that you
ha ve the cabling of the connector plug car ried
out at a qualified specialist workshop.
Yo u can connect accesso ries up toa maximum of
24 0 W tothe permanent po wer supply. Do not
ch arge a trailer battery using the po wer supp ly.
Yo ur vehicle may be equipped with a range of
electrical equipment for trailer operation.
Depending on your trailer, you may need an
adap terfo rth e electrical connection between the
trailer and your vehicle.
The trailer soc ket of your vehicle is equipped with
a permanent po wer supp lyat thefa ctor y.
The permanent po wer supp lyis supplied via
trailer soc ket pin 4.
No tethat the trailer's permanent po wer supp lyis
not switched off when theve hicle's on-board
electrical sy stem voltage is lo w.This could com‐
ple tely dischar geyour vehicle's star ter batter y.
Fu rther information on the electrical equipment
cur rently ins talled on your vehicle and on ins tal‐
ling the trailer electrics can be obtained at a
qu alified specialist workshop. 174
Driving and pa rking
light
weight loads. Lay anti-slip mats underneath
th e load tosecure the load additionally. Installing and
removing tie-down eyes #
Toinstall: slidethe tie-down eyeth ro ugh a
re cess in the loading rail close tothe load
until locking mechanism engages in the
re cess.
% When
you pull locking mechanism up and out
of there cess, the tie-down eye is able to
mo vewithin the loading rail. Make sure that
locking mechanism is alw ays engaged in a
re cess. #
Che ckthe tie-down eyefo rfirm seating. #
Toremo ve:pull lo cking mechanism up and
pull the tie-down eyeto wa rdsth e locking
mechanism and out of the loading rail
th ro ugh a recess. Car
rier sy stems Information about
thero of rack &
WARNING Risk of inju rydue tothe maxi‐
mum roof load being exceeded
When you place a load on thero of as well as
all outer and inner attachments, theve hicle's
center of gr avity will rise and thefa miliar driv‐
ing characteristics as well as thesteering and
braking characteristics will change. When
driving around bends, theve hicle will tilt
more heavily and may react more sluggishly
to steering mo vements.
If yo uexc eed the maximum roof load, the
driving characteristics, as well as thesteering
and braking, will be greatly impaired. #
Neverexc eed the maximum roof load
and adjust your driving style. 1
Mounting rails
Information about the maximum roof load can be
fo und in the "Technical data" section
(/ page 353).
Obser vethefo llowing points for assembling roof
ra ck s:
R Tighten thero of rack 's scr ewsto ato rque of
6.0 lb -ft(8 Nm) – 7.4 lb-f t(10 Nm) in the des‐
ignated groo ved plates.
R The tightened scr ews should not touch the
ra ils.
R Ensure that the groo ved plates are not loca‐
te d in the areas around the plastic caps.
R The groo ved plates must ha vetheright cross-
section.
R The insides of the mounting rails must be free
of dirt.
R Re-tigh tenth e scr ews uniformly af ter around
300 miles (500 km).
Mercedes-Benz recommends that you use on ly
ro of rack sth at ha vebeen tested and appr oved
fo r Mercedes-Benz. These help topreve ntvehicle
damage.
If yo uwa nttoretrofit the mounting rails, ha ve
th em ins talled at a qualified specialist workshop.
Otherwise, you could damage theve hicle.
If yo ur vehicle is ins talled with mounting rails on
th ero of, you can install a roof rack on thero of.
Special fasteners (sliding bloc ks) are available as
accesso ries forth is purpose.
These fasteners are available from any authorized
Mercedes-Benz Center. 274
Transporting
Information on
technical data
The given data only applies tovehicles with
st andard equipment. Further information can be
obtained at a qualified specialist workshop. On-board electronics
Note
s onworkon the engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios In
stallation no tesfo r two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere with the on-board elec‐
tronics if RF transmit ters are manipulated or
re trofitted inco rrectl y.
This could jeopardize the operating saf ety of
th eve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u operate two- wayra dios incor rectly in
th eve hicle, the electromagnetic radiation
could inter fere with the on-board electronics,
e.g.:
R ifth e two-w ayradio is not connected to
an exterior antenna
R ifth eex terior antenna is not cor rectly
mounted or is not of low reflection
This could jeopardies the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior antenna
ins talled at a qualified specialist work‐
shop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of the operating per‐
mit due tofailure tocomply wi th the
instructions for ins tallation and use The operating permit may be in
validated if the
instructions for ins tallation and use of two-
wa yra dios are not obser ved. #
Only use appr oved frequency bands. #
Obser vethe maximum permissible out‐
put po wer in these frequency bands. #
Only use appr oved antenna positions. Use
Tech nical Specification ISO/TS 21609 (Road
Ve hicles - EMC guidelines for ins tallation of af ter‐
mar ketra dio frequency transmitting equipment)
when retrofitting two-w ayradios. Comply with the
legal requirements for de tach able parts.
If yo ur vehicle has ins talling for two-w ayradio
equipment, use the po wer supp lyor antenna con‐
nections intended for use with the ins talling.
Obser vethe manufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of the antenna must not exceed theva lues
in thefo llowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximum transmis‐
sion output
Sho rtwa ve
3 — 54MHz 10
0 W
4 — m — waveband
74 — 88 MHz 30 W
2 — m — waveband
14 4 — 174 MHz 50 W
Tr unked radio sys‐
te m/T etra
380 — 460 MHz 10 W Te
ch nical da ta337