2020 MERCEDES-BENZ SPRINTER oil

%
When
youstop automatic operation upon
opening the door, the door closes when you
press the button again.
% In unf
avorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
hold the cor responding button. The electric
sliding door mo ves with increased forc e.
Obser vethat, in such circum stances, the
object recognition is less sensitive. Tostop
th e mo vement, release the button. Opening/closing
the electric sliding door
with thekey #
Tounlo ck:brie fly press the0042 or0041
button on thekey. #
Toopen: press and hold the0042 or0041
button on theke yfo r longer than 0.5 sec‐
onds.
Yo u will hear two acoustic signals and the
sliding door will open automaticall y.#
Toclose: press and hold the0042 or0041
button on theke yfo r longer than 0.5 sec‐
onds.
Yo u will hear two acoustic signals and the
sliding door will close automaticall y.#
Tointer rupt automatic operation: briefly
press the0042 or0041 button on theke y.
The sliding door stops moving.
% When
youstop automatic operation upon
opening the door, the door closes when you
press the button again. Opening/closing
the electric sliding door
with the door handle #
Tounlo ck:pull lo cking pin 2upwards man‐
ually or use the cent ral locking button to
unlo ckthe sliding door (/ page 49). #
Press button 1or pull outside handle 3.
The sliding door opens or closes. #
Press button 1again or pull outside handle
3.
The sliding door stops moving. Un
locking the electric sliding door manually If
th ere has been a malfunction or if the battery
has been disconnected, you can use release
cat ch2 todisconnect the sliding door from the
electric mo tor.Then, you can open or close the
door manually. #
Vehicles with comple tesliding door trim:
re mo vethe co ver from release cat ch2.
Service ope ration is accessible. 54
Opening and closing

Af
ter a malfunction occurs, you must retract and
lo ck the electrical step 1 manually in order to
continue your journey (/ page 58). Before pas‐
sen gers exitth eve hicle, inform them that electri‐
cal step 1 may be missing. Re
leasing the electrical step in an emer gency
(manual retraction) If
th e electrical step does not automatically
re tract, you must manually retract thestep and
lock it in order tocontinue driving. #
Onthe underside of step 2 on bo thbars 1
re mo vethe spring cotters 3from the pin. #
Remo vethewa shers 4and de tach both
bars. #
Fold bars 1into thestep's housing. #
Slide thestep into its housing.
% When securing
thestep forth efirs t time, you
must puncture a foil with the spring cotters. #
On bo thsides, insert spring cotters 1
th ro ugh the housing's holes and into thestep
as far as they will go.
The step has been secured in its housing. Side window
Opening and closing
the side windo ws &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. 58
Opening and closing

*
NO
TEWearing out the brake linings by
continuously dep ressing the brake pedal #
Do not depress the brake pedal continu‐
ously whilst driving. #
Touse the braking ef fect of the engine,
shift toa lo werge ar in good time. *
NO
TEDama getothe driv etra in and
engine when pulling away #
Do not warm upthe engine while the
ve hicle is stationar y.Pull away immedi‐
atel y. #
Avoid high engine speeds and driving at
full thro ttle until the engine has reached
its operating temp erature. *
NO
TEDama getothe catalytic con verter
due tonon-combu sted fuel The engine is not
running smo othly and is
misfiring.
Non-combus ted fuel may getinto the cata‐
lytic con verter. #
Only depress the accelera tor pedal
slightly. #
Have the cause rectified immedia tely at
a qualified speciali st workshop. Exhaust emission monitoring
Specific engine sy
stems are designed tokeep
poisonous components of exhaust emissions
within legal limits.
These sy stems only workoptimally if they are
main tained exactly according tomanufacturer's
specifications. It is forth is reason that all work
on the engine should only be per form ed byquali‐
fi ed and authorized Mercedes-Benz Center tech‐
nicians.
Under no circum stances should engine settings
be changed. In addition, all specific main tenance
wo rkmust be per form ed at regular inter vals and
in compliance with the service regulations of the
dealer named in the imprint. Referto the Mainte‐
nance Booklet for de tails.
Note s on short-distance trips
If th eve hicle is predominantly used for short-dis‐
ta nce driving, fuel may accumulate in the engine
oil and cause engine damage.
If yo u main lydrive short dis tances, you should
drive on a free way or go for a country drive for 20 minutes
every480 km (300 miles). This facili‐
ta testh ere ge neration of the diesel particulate fil‐
te r.
Note s onthe speed limit &
WARNING Risk of inju rythro ugh exceed‐
ing the specified tire load rating or the
permissible speed rating
Exceeding the specified tire load rating or the
permissible speed rating may lead totire
dama geand tothe tires bur sting. #
Therefore, only use tire types and sizes
appr ovedfo ryo ur vehicle model. #
Obser vethe tire load rating and speed
ra ting requ ired foryo ur vehicle. As
the driver, you must find out about the maxi‐
mum permissible speed forth e tires (tire and tire
pressure). In particular, obser vethe legal requ ire‐
ments for tires forth e count ryyou are in.
Yo u can permanently limit the speed of your vehi‐
cle.
Mercedes-Benz recommends a qualified special‐
ist workshop for programming the speed limit.
No tethat you cannot exceed a programmed limit
speed when overtaking.
On downhill gradients, the speed limit may be
exc eeded. Apply the brakes if necessar y.
Displ aymessages indica tethat you are approach‐
ing the limit speed.
% Fo
r buses, the speed is limited at thefa ctory
to 100 km/h. When overtaking, bear in mind
th at the limit speed cann otbe exc eeded.
Information about driving abroad
Service
An extensive Mercedes-Benz service is also avail‐
able abroad. Ne vertheless, please remember that
services facilities or spa reparts may not be avail‐
able immediatel y.The releva nt wo rkshop directo‐
ri es are available from an authorized Mercedes-
Benz Center.
Fu el
In some countries, only fuels with an inc reased
sulfur con tent are available.
Mercedes-Benz recommends ins talling a fuel fil‐
te r with a water sepa rato rfo r countries with an
increased water content in diesel. Driving and parking
11 3

*
NO
TEDama getotheve hicle af ter driving
off-road When driving off-road or on unpa
ved sur fa‐
ces, fore ign bodies such as stones and
branches could become trapped on theve hi‐
cle underside, on wheels and tires, causing
damage totheve hicle.
Fo reign bodies could cause thefo llowing
damage:
R Damage the suspension, the fuel tank or
th e brake sy stem.
R Disturb the balance and cause vibrations. #
Regular lyremo veany trapped fore ign
bodies, e.g. stones and branches. #
After driving off-road, check carefully
whe ther there is any damage tothe
ve hicle. #
Ifth ere is damage, ha vetheve hicle
ch ecked at a qualified specialist work‐
shop. When driving off-road or on unpa
ved sur faces,
ch eck theve hicle underside, wheels and tires
re gularly at regular inter vals. In particular,
re mo veany trapped fore ign bodies, such as
st ones and branches.
Obser vethefo llowing no tesre ga rding fore ign
bodies of this kind:
R They may damage the suspension, the fuel
ta nk or the brake sy stem.
R They may disturb the balance and cause
vibrations.
R They may be flung out from theve hicle when
yo u continue driving.
If th ere is any damage, inform a qualified special‐
ist workshop.
When driving off-road on steep inclines, you must
make sure that the DEF tank is su fficiently filled.
Therefore, ensure a le vel of at least ten li ters
before off-road driving.
When driving off-road and on con stru ction sites,
sand, mud and water,also mixed with oil, can get
into the brakes. This may lead toare duction in
braking ef fect or total brake failure, also as a
re sult of increased wear. The braking characteris‐
tics will vary depending on the material that has
got into the sy stem. Clean the brakes af ter driv‐
ing off-road. If youth en notice a reduced braking
ef fect or hear scraping noises, ha vethe brake sy
stem checked immediately at a qualified spe‐
cialist workshop. Adjust your driving style to the
ch anged braking characteristics.
Driving off- road or on con stru ction sites increa‐
ses the possibility of vehicle damage which may
in turn lead tothefa ilure of cer tain major assem‐
blies and sy stems. Adapt your driving style to the
off-road driving conditions. Drive carefull y.Ha ve
any vehicle damage rectified at a qualified spe‐
cialist workshop as soon as possible.
When driving on rough cross-country terrain, do
not shift the transmission toneutral and do not
disengage the clutch. You could lose control
when attem pting tobrake theve hicle with the
service brake. If your vehicle cannot manage an
uphill incline, drive back down in reve rsege ar.
When loading your vehicle for off-road driving or
on a construction site, keep theve hicle's center
of gr avity as low as possible.
Checklist before off-road driving R Check the fuel and DEF le vels (/ page175)
and refill if necessary (/ page133).
R Engine: check the oil le vel and add oil if nec‐
essary (/ page 281). Before driving up or
down extreme inclines or slopes, fill th e oil to
th e maximum le vel.
% If
yo u drive up or down extreme inclines or
slopes, the00B2 symbol may appear in the
multifunction displa y.The engine operating
saf ety is not put at risk if you ha vefilled the
engine oil tothe maximum le vel before the
jou rney.
R Vehicle tool kit: check that the jack is work‐
ing (/ page 327).
R Make sure that a lug wrench (/ page 327), a
wo oden underlay forth e jac k,aro bust tow
ro pe, a folding spade and a wheel chock
(depending on equipment) are car ried in the
ve hicle.
R Tire s and wheels: check the tire tread dep th
( / page 308) and the tire pressure
(/ page 316).
Ru les for off-road driving
Alw ays be aware of the ground clearance of the
ve hicle and avoid obs tacles such as deep tire
ru ts. Driving and pa
rking 117

Diesel pa
rticulate filter Note
s onrege neration &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. &
WARNING Risk offire caused byhot
ex haust sy stem parts
Flammable materials such as lea ves, grass or
twigs may ignite. #
Park theve hicle so that no flammable
material can come into con tact wi thhot
ve hicle components. #
In particular, do not park on dry grass‐
land or har vested grain fields. Re
generation wi thout inter ruption take s appr ox.
15 minutes.
If th eve hicle is predominantly used for short dis‐
ta nce driving or extended non-operational times,
th is could lead toa malfunction in the automatic
cleaning function forth e diesel particulate filter.
As a result, permanent blocking of the diesel par‐
ticulate filter may occur. and fuel may also accu‐
mulate in the engine oil and cause engine failure.
If yo u main lydrive short dis tances, you should
drive on a free way or go for a country drive for 20
minutes every500 km (300 miles). This facili‐
ta testh e diesel particulate filter's burn-off proc‐
ess.
* NO
TEDama gedue tohot exhaust gases During
rege neration, extremely hot exhaust
ga ses escape from theta ilpipe. #
During rege neration, maintain a mini‐
mum di stance of 7 ft(2 m) from other
objects, e.g. par kedve hicles. Displaying load
On-board computer:
4 Service 5
Consumption Info
The load of the diesel particulate filter is dis‐
pla yed. Load display at
75% load #
Toexitth e displa y:press the back button on
th e left-hand side of thesteering wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 120) Battery main switch
Note
s onthe bat tery main switch *
NO
TEDama getothe electrical sy stem If
yo ure mo vethe battery main switch, it
could lead tothe electrical sy stem becoming
damaged. #
Make sure that the ignition is switched
off and that at least 15minutes ha ve
passed before removing the battery
main switch. Otherwise, electrical sys‐
te m components could be dama ged. Yo
u can use the battery main switch todiscon‐
nect the cur rent toall your vehicle's consumers.
This will pr event uncontrolled battery discha rge
caused byquiescent cur rent consumers.
If yo ur vehicle is equipped with an auxiliary bat‐
te ry inthe engine compartment or in the base of
th e co-driver's seat, you must disconnect bo th
batteries. Only then is the electrical sy stem fully
disconnected from the po wer supp ly. 12 0
Driving and pa rking

%
Only disconnect theve hicle from the po wer
supply using the battery main switch in the
fo llowing situations:
R The vehicle is stationary for a long time
R It is absolutely necessary todisconnect
th eve hicle from the po wer supply
Af ter switching on the po wer supp ly,yo u will
need toreset the side windo ws (/page 58)
and the electric sliding door (/ page 55).Switching
the po wer supply on/o ff Switching off
the po wer supply Battery main switch
* NO
TEDama getothe auxiliary battery in
ve hicles with a rear wheel drive and auto‐
matic transmission If
th e battery main switch is remo ved, the
auxiliary battery could be damaged byheavy
discharging. #
Do not remo vethe battery main switch. #
Consult a qualified specialist workshop
to put theve hicle out of use. %
No
tethere maining time before the next
service due date and oil change . The time
re cording is also dis rupted if the po wer sup‐
ply is disconnected. #
Switch off the ignition and wait at least
15 minutes. #
Remo vecover1. Todo this, take hold of the
co ver at the upper edge, mo veit outwards in
th e direction of the driver's door and lift it off. #
Press and hold button 3. #
Pull plug 2out of the ground pin. #
Push plug 2asfar as possible in the direc‐
tion of the ar row sothat it cannot make con‐
ta ct wi th the ground pin.
All star ter battery consumers are disconnec‐
te d from the po wer supp ly.
Switching on the po wer supply Battery main switch
#
Press plug 2onto the ground pin until you
fe el it engage and plug 2is in full contact
with the ground pin.
All star ter battery consumers are reconnec‐
te dto the po wer supply. #
Fasten co ver1. Todo this, place the co ver
on from abo ve. #
Press the co ver into the neighboring switch‐
ing console on theright hand side. Driving and parking
121

Instrument Display with black
and white dis‐
play
1 Outside temp erature
2 Display section
3 Time
4 Transmission position
Fu rther displa yson the multifunction display:
0097 Gearshift
recommendation
é Parking Assist PARKTRONIC swit ched
off
00B2 Cruise cont
rol (/ page 151)
ç Active Dis tance Assi stDISTRONIC
(/ page 152)
z DSR (/page126)
00D9 HOLD fu
nction (/ page 155)
00CE Ad
aptive Highbeam Assist
(/ page 86)
Û ATTENTION ASSIST switched off
003E A door is not fully closed.
00C5 Re
ar wind owwiper swit ched on
(/ page 95)
002E LO
W RANGE active (/ page126)
SOS
NOT
RE ADY Emergency call sy
stem not active
h Active Lane Keeping Assist switched
off (/ page167)
00D4 Ac
tive Brake Assi stswitched off
(/ page 149)
e Blind SpotAssi stswitched off
(/ page 164)
Ve hicles with Traf fic Sign Assis t:de tected traf‐
fi c signs and messages (/ page 163). Setting
the instrument lighting #
Turn brightness control knob 1upwards or
down wards.
The lighting on the Instrument Display and
th e cont rol elements in theve hicle interior is
set.
% In
vehicles without brightness contro l knob
1, the instrument lighting can be set via the
on-board computer (/ page183). Menus and submenus
Calling up functions on
the service menu On-board computer:
4 Service #
Select and con firm there qu ired function.
The following functions are available on the
service menu:
R Announcements: message memory
(/ page 355)
R DEF: display the DEF fill le vel (/ page 137)
R Tires:
- Che ckthe tire pressure with the tire pres‐
sure monitor (/ page316)
- Restart the tire pressure monitor
(/ page 316)
R ASSYST PLUS : call upthe service due date
(/ page 278)
R Engine Oil Level: measu rethe engine oil le vel 17 8
Instrument Display and on-board computer

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display on the
instrument display pr ovides information on the
re maining time or dis tance be fore the next
service due date.
Yo u can hide this service message byusing the
back button on the left-hand side of thesteering
wheel.
Yo u can obtain fur ther information concerning
th e servicing of your vehicle from a qualified spe‐
cialist workshop, e.g. an authorized Mercedes-
Benz Center. Displaying
the service due da te On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the back button on
th e left-hand side of thesteering wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board com‐
puter(/ page176) Ca
rrying out maintenance workregular ly *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Service
workwhich is not car ried out at the
ri ght time or incomple tely can lead to
inc reased wear and damage totheve hicle. #
Always obser vethe prescribed service
inter vals. #
Always ha vethe prescribed service
wo rkcar ried out at a qualified specialist
wo rkshop. Special service
requ irements The prescribed service inter
val is based on nor‐
mal vehicle use. Maintenance workwill need to
be per form ed more of tenth an presc ribed if the
ve hicle is operated under arduous conditions or
increased loads. Examples of arduous operating conditions:
R Regular city driving with frequent intermedi‐
ate stops
R Mainly short-dis tance driving
R Frequent operation in mountainous terrain or
on poor road sur faces
R When the engine is of ten le ftidling for long
periods
R Operation in particula rly dusty conditions
and/or if air-reci rculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air filter, engine air cleaner, engine oil and
oil filter etc. changed more frequently. If theve hi‐
cle is subjected tohigher loads, the tires must be
ch ecked more frequentl y.Yo u can obtain fur ther
information at a qualified specialist workshop. Battery disconnection periods
The ASS
YST PLUS se rvice inter val display can
only calculate the service due date when the
battery is connected. #
Notedown the service due date displa yed on
th e Instrument Display before disconnecting
th e battery (/ page278). Engine compa
rtment Opening and closing the hood
&
WARNING Risk of accident if the engine
hood is unlatched while driving
An unloc ked engine hood may open up when
th eve hicle is in motion and block your vie w. #
Never unlatch the engine hood while
driving. #
Before every trip, ensure that the engine
hood is latched. &
WARNING Danger of bu rns when open‐
ing the hood
If yo u open the hood when the engine has
ove rheated or during a fire inthe engine com‐
partment, you could come into con tact wi th
hot gases or other escaping operating fluids. #
Before opening the hood, allow the
engine tocool down. 278
Maintenance and care