2020 MERCEDES-BENZ SPRINTER ECO mode

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damage due tooperating conditions and
personal driving style The pollutant emission of
theve hicle is
directly related totheve hicle's operation.
Operate your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi‐
ro nment. Please obser vethefo llowing recom‐
mendations on ope rating conditions and per‐
sonal driving style.
Operating conditions: #
Make sure that the tire pressures are
alw ays cor rect. #
Do not transport any unnecessa ry
we ight (e.g. a roof rack which is no lon‐
ge rre qu ired). #
Obser vethe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Always ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while sta‐
tionar y. #
Drive carefully and maintain a su fficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shift gears in good time and use each
ge ar only up to00C3 of its maximum
engine speed. #
Switch off the engine when in stationary
traf fic fo r a prolonged time. #
Drive in a fuel-ef ficient manne r.Pay
attention tothe ECO display for a fuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended tore-use and recycle sub stan‐
ces ins tead of immediately disposing of them.
The releva nt environmental guidelines and regula‐
tions ser vetoprotect the environment and
should be follo we d carefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damage caused bynot using recycled
re conditioned components Mercedes-Benz
AGoffers recycled recondi‐
tioned components and pa rts with the same
qu ality as new parts. The same entitlement
from the Limited Warranty is valid as for new
parts. #
Recycled reconditioned components
and pa rts from Mercedes-Benz AG. *
NO
TEThe ef fectiveness of there stra int
sy stems can be impaired byinstalling
accessory parts, per form ing repairs or
we lding operations Airbags, Emer
gency Tensioning Devices as
we ll as control units and sensors forthe
re stra int sy stems can be ins talled in thefo l‐
lowing areas of theve hicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do not ins tall any accessories such as
audio sy stems in these areas. #
Do not per form repairs or welding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialist workshop. If
yo u use parts, tires, wheels or saf ety-re leva nt
accesso ries which ha venot been appr ovedby
Mercedes-Benz , the operating saf ety of theve hi‐
cle may be jeopardized. Saf ety-re leva nt sy stems,
e.g. the brake sy stem, may malfunction. Only use
Mercedes-Benz Genuine Parts or parts of equal
qu ality. Use only tires, wheels and accesso ries
th at are appr ovedfo ryo ur vehicle model.
Mercedes-Benz testsge nuine pa rts, con version
parts and accessory parts that ha vebeen
appr ovedfo ryo ur vehicle model forre liability,
saf ety and suitabilit y.Despite ongoing ma rket Gene
ral no tes 21

are presc
ribed bylaw and must be cor rect at all
times.
The factory equips theve hicle with a wooden or
plastic cargo compartment floor; this is an inte‐
gral part of theve hicle stru cture. If you ha vethe
cargo compa rtment floor remo ved, theve hicle
body may be damaged. Load securing will then
be impaired and the maximum loading capacity
of the tie-down points will no longer be guaran‐
te ed. Therefore, do not ha vethe cargo compart‐
ment floor remo ved.
Note s onthe pa rtition
Wi thout a partition, vehicles that are appr oved as
commercial vehicles (N1, N2) do not fulfill
ISO 27956, whi chdescribes the equipment for
properly securing a load in delivery vehicles. If
th eve hicle is used totranspo rtgoods, retrofitting
th e partition is stronglyrecommended, as prop‐
erly secu ring the load in vehicles without a parti‐
tion will alw ays be a complex operation. Operating Instructions
These Operating Instructions describe all models,
as well as standard and optional equipment of
yo ur vehicle that wa sav ailable at the time of
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be
equipped with all functions described. This is also
th e case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase agreement documen tation
fo ryo ur vehicle contains a list of all the sy stems
in your vehicle.
Should you ha veany questions concerning equip‐
ment and operation, consult an authorized
Mercedes-Benz Center.
The Operating Instructions and Maintenance
Booklet are impor tant documents and should be
ke pt intheve hicle.
Note onvehicles which are equipped bybody
manu factu rers
Alw ays obser vethe body manufacturer's Operat‐
ing Instructions. You could otherwise failto rec‐
ognize dangers. Service and
vehicle operation Wa
rranty The Limi
tedWa rranty foryo ur vehicle is in
accordance with thewa rranty term s and condi‐
tions in the Service and Warranty In form ation
booklet.
Yo ur authorized Mercedes-Benz Center will
re place and repair all factor y-ins talled parts in
acco rdance with thete rm s of thefo llowing war‐
ra nty term s and conditions:
R New Vehicle Limited Warranty
R Exhaust Sy stem Warranty
R Emission Sy stems Warranty
R California, Connecticut, Maine, Massachu‐
setts, New York,Pe nnsy lvania, Rh ode Island
and Verm ont Emission Control Sy stem War‐
ra nty
R State Warranty En forc ement La ws("Lemon
La ws ")
Re placement parts and accessories are co vered
by the Mercedes-Benz Parts and Accessories
Wa rranties.
These are available at any authorized Mercedes-
Benz Center.
% Should
you lose your Service and Warranty
In fo rm ation booklet, ha vean authorized
Mercedes-Benz Center ar range for a replace‐
ment. The new Service and Warranty In for‐
mation booklet will be pos tedto yo u. Ve
hicle operation outside the USA or Canada When
you are tra veling abroad with your vehicle,
obser vethefo llowing points:
R service points or replacement parts may not
be available immediatel y.
R unleaded fuel forve hicles with a catalytic
con verter may not be available. Leaded fuel
can cause damage tothe catalytic con verter.
R the fuel may ha vea considerably lo wer
octane number. Unsuitable fuel can cause
engine damage.
Cer tain Mercedes-Benz models are available in
Europe thro ugh the European Delivery Program.
Fo r more information, please consult an author‐
ized Mercedes-Benz Center, or write toone of the
fo llowing addresses:
In the USA: General no
tes23

&
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you or
ot her vehicle occupants could be trapped and
th ereby injured.
Children in particular could accidentally press
th e electrical seat adjustment buttons and
become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of inju rydue tohead
re stra ints which are not ins talled or are
adjus ted incor rectly
If head restra ints are not ins talled or are
adjus ted incor rectly, the head restra ints can‐
not pr ovide pr otection as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Always drive with the head restra ints
ins talled. #
Before driving off, make sure forev ery
ve hicle occupant that the center of the
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toset the height and inclination of the head
re stra ints tothe cor rect position. Using
the head restra int fore -and-aft adjustment,
adjust the head restra int so that it is as close to
th e back of the head as possible. &
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
When braking or in theeve nt of an accident,
yo u could slide unde rneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple. #
Adjust the seat properly before begin‐
ning your journe y. #
Always ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der. *
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make sure
th at there are no objects in thefo ot we ll,
under or behind the seats. 1
Seat fore -and-aft position
2 Seat height
3 Seat ba ckrest inclination
% Depending on
the seat model, cer tain adjust‐
ment options may not be available. Seats and
stowage 65

Using
the head restra int fore -and-aft adjustment,
adjust the head restra int so that it is as close to
th e back of the head as possible. &
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
When braking or in theeve nt of an accident,
yo u could slide unde rneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple. #
Adjust the seat properly before begin‐
ning your journe y. #
Always ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der. *
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make sure
th at there are no objects in thefo ot we ll,
under or behind the seats. Sample image of comfort suspension seat
1 Seat cushion length
2 Seat backrest inclination
3 Seat height
4 Seat cushion inclination
5 Seat fore -and-aft position 6
Seat suspension
7 Vibration limiting
% Depending on
the seat model, cer tain adjust‐
ment options may not be available. #
Toadjust the seat cushion length: raise
le ve r1 and slide the front part of the seat
cushion forw ards or backwards. #
Toset the seat backrest inclination: rotate
handwheel 2forw ards and backwards until
th ere qu ired position has been reached. #
Toset the seat heigh t:pull or push le ver3
until there qu ired position has been reached. #
Toset the seat cushion inclination: rotate
handwheel 4forw ards and backwards until
th ere qu ired position has been reached. #
Toset the seat fore -and-aft adjustment:
ra ise le ver5 and slide the seat into the
re qu ired position. #
Ensure that the seat is engaged. #
Toset the seat suspension: take thewe ight
off the seat. #
On handwheel 6, setthe body weight (88 lb
(40 kg)to 264 lb (120 kg)) so that the seat
suspension works optimall y.Ifyo u set a
higher weight, the seat suspension will
become firm er. The seat will then not vibrate
as much. If the seat vibrates of ten and signifi‐
cantly, you can engage it in the lo wer area. #
Toengage vibration limiting: turn lever7
upwards.
The next time the seat vibrates, it will engage. #
Torelease vibration limiting: turn lever7
to theright.
The seat can vibrate. Ad
justing the front seat electrically &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. The seats can be adjus
ted while the ignition is
off. Seats and
stowage 67

%
Depending on
the head restra int model, indi‐
vidual adjustment options may be omit ted. Switching
the seat heating on and off &
WARNING Risk of bu rns due torepeat‐
edly switching on the seat heating
Re peatedly switching on the seat heating can
cause the seat cushion and seat backrest
padding tobecome very hot.
The health of persons with limited temp era‐
ture sensitivity or a limited ability toreact to
high temp eratures may be af fected or they
may even su ffer burn-like injuries. #
Do not repeatedly switch on the seat
heating. To
protect against overheating, the seat heating
may be temp orarily deactivated af ter it is
switched on repeatedly.
* NO
TEDama getothe seats caused by
objects or documents when the seat
heating is switched on When
the seat heating is switched on, over‐
heating may occur due toobjects or docu‐
ments placed on the seats, e.g. seat cushions
or child seats. This could cause damage to
th e seat sur face. #
Make sure that no objects or docu‐
ments are on the seats when the seat
heating is switched on. Re
quirements:
R The po wer supp lyhas been switched on. #
Toswitch on: press button 1.
All indicator lamps on the button light up. #
Tolowe r the le vel:press button 1until the
re qu ired heating le vel is reached.
Depending on the heating le vel, one tothree
indicator lamps light up. #
Toswitch off: press button 1until all indi‐
cator lamps are off.
% The seat heating automatically switches back
out of
theth re e heating le vels af ter 8, 10and
20 minutes until the seat heating switches
off. Ad
justing the steering wheel &
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of entrapment forch il‐
dren when adjusting thesteering wheel
Children could injure themselves if they
adjust thesteering wheel. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. 76
Seats and stowage

Overview of 3-zone automatic climate control
1
0082 Setsthete mp erature
2 Display
3 0097 Setsthe air flow
4 Î Vehicles with a windshield heater:
switches the windshield heater on/o ff
( / page 104)
5 Vehicles with stationary heater or heater
boos ter: 003B switches thest ationary heater
or heater boos ter on/off( /page 106)
6 Vehicles with a rear wind owheater: 006C
switches there ar wind owheater on/off
(/ page 104)
7 0089 Switches air-recirculation mode on/off
(/ page 104)
8 0064 Switches windshield defrosting on/off
(/ page 103)
9 008F Adjusts the air distribution
(/ page 103)
A 005A Switches the A/C function on/o ff
( / page 102)
B 0058 Automatically controls the climate con‐
trol, front (/ page102) and rear compart‐
ment (/ page103)
C 0 Switches synchronization on/o ff
( / page 103)
D Ve
hicles with dual-zone climate con‐
trol sy stems: adjusts there ar-compartment
climate control/heating (indicator lamp
fl ashes) (/ page102) %
The indicator lamps on
the buttons signal
th at the function in question has been activa‐
te d. Operating climate control sy
stems Switching
the clima tecontrol sy stem on or
off #
Toswitch on: setthe air flow to1 or higher
on the front-compartment menu. #
Toswitch off: setthe air flow to0 or OFF on
th e front-compartment menu.
OFF will appear on the climate cont rol sy stem
displa y.
% When
the climate cont rol sy stem is switched
off, the windo wsmay fog up more quickl y.
Switch the climate cont rol sy stem off only
brief ly.
% If
th e front-compartment sy stem has already
been switched on and there ar-compartment
sy stem has been switched off, you can
swit chit on byturning up the blo wer on the
re ar-compartment menu. If the front-com‐
partment sy stem is switched on, there ar-
compartment sy stem will automatically
switch on as well. Climate control
101

Ad
justing the rear-compartment climate con‐
trol Re
quirements:
R The climate control sy stem has been
switched on (/ page101).
Se tting the temperature and airflow with
dual-zone and 3-zone automatic clima tecon‐
trol: #
Press the button.
The indicator lamp on the button and
th e symbol on
the climate cont rol sys‐
te m display will flash.
The display will swit chtothete mp erature and
th e blo wer on there ar menu. #
Use therock er switches 0082and0097 to
set therequ iredtemp erature and air flow on
th ere ar-compartment menu.
% If
th ere are significant dif fere nces between
th ete mp erature settings of the front and rear
sy stems, these cann otbe regulated accu‐
ra tely.
% If
th ere ar-compartment climate control has
been swit ched off, you can swit chit on auto‐
matically bypressing the0 button.
Depending on theve hicle equipment, climate
contro l will switch on thero of-mounted air condi‐
tioning sy stem or rear-compartment heating as
re qu ired:
R Ve
hicles with a roof-mounted air condi‐
tioning sy stem: there ar compartment can
only be cooled.
R Ve
hicles with rear-compartment heating:
th ere ar compartment can only be heated.
Swit ching off rear-compartment climate con‐
trol via dual-zone and 3-zone automatic cli‐
mate control: #
Press the button.
#
Ifth e indicator lamp on the button and
th e symbol on
the climate cont rol sys‐ te
m display flash, set the air flow to0 on the
re ar-compartment menu.
% Indicator lamp on:
rear-compartment climate
control has been swit ched on.
Indicator lamp off: rear-compartment climate
control has been swit ched off.
Indicator lamp flashes: the setting mode of
th ere ar-compartment climate control is
active. Swit
ching the A/C function on and off Re
quirements:
R The climate control sy stem has been
switched on (/ page101).
The A/C function controls the climate and dries
th e air inside theve hicle. #
Press the 005A button.
% Switch off
the A/C function only brief ly. Oth‐
erwise, the windo wscould fog up faster.
% Condensation may leak from
the underside of
th eve hicle in cooling mode. This is not a sign
of a defect. Au
tomatically regulating climate control Re
quirements:
R The climate control sy stem has been
switched on (/ page101).
Swi tching on automatic climate control
In au tomatic mode, thete mp erature, air flow and
air distribution are regulated and kept cons tant. #
Press the 0058 button.
The display will show thete mp erature. The
air flow and air distribution will disappear from
th e displa y.
If th ere ar-compartment climate control has
been swit ched on, the setting will be car ried
ove rfo rth ere ar compartment.
Swit ching off automatic climate control #
Use the0097 rocker switch tochange the air‐
fl ow setting and air distribution
(/ page 103) .
The other setting remains unaf fected bythe
ch ange. 102
Climate cont rol

Au
tomatically controlling the climate control
in the rear comp artment Re
quirements:
R Rear-compartment climate control has been
swit ched on (/ page102).
In automatic mode, thete mp erature, air flow and
air distribution are regulated and kept cons tant. #
Press the button.
#
Press the 0058 button.
% Even if
the front-compartment sy stem is in
automatic mode, there ar-compartment sys‐
te m can exit automatic mode if you adjust
th e blo wer on there ar-compartment menu.
% If
th e air is cooled and the driver's, front
passenger or sliding door is opened, there ar
compartment air conditioning sy stem blo wer
will be turned down af ter around 15minutes.
When all doors ha vebeen closed again, the
blo wer will be reset tothe pr evious setting
af te r around one minute. Information on
the air distribution settings The symbols on
the display indicate theve nts
th ro ugh which the air is being directed.
Dual-zone automatic climate cont rol
R 0087 Defros ter and center vents
R 008F Allvents
R 009C Center vents
R 009F Center and foot we llve nts
3-zone au tomatic clima tecontrol
R 0061 Defros terve nts
R 0087 Defros ter and center vents
R 008F Allvents
R 0086 Defros ter and foot we llve nts
R 009C Center vents
R 009F Center and foot we llve nts
R 009B Footwe llve nts Setting the air distribution
Re
quirements:
R The climate control sy stem is switched on. #
Press the 008F button repeatedly until the
desired air distribution appears in the air con‐
ditioning sy stem displa y. Switching
the synchronization function on
and off Re
quirements:
R The climate control sy stem has been
switched on (/ page101).
The syn chronization function controls the climate
cont rol function centrally. The settings forthe
te mp erature and air flow inthe front zone are
automatically adop tedfo rth ere ar zone. #
Press the 0 button.
% If
th ere ar-compartment climate control has
been swit ched off, you can swit chit on auto‐
matically bypressing the0 button. Clearing condensation from
the windo ws Misting on
the inside of windo ws #
Press the 0064 button.
When the windshield defros ter is switched on,
th ete mp erature and air flow cannot be adjus‐
te d. #
Invehicles with a heating sy stem and a man‐
ual air-conditioning sy stem, also close the
side and center air vent (/ page 104) as well
as the air vents forth ere ar compartment
(/ page 105). #
Vehicles with dual-zone or 3-zone auto‐
matic climate control: pressthe005A but‐
to n and, if necessa ry, use the008F button to
direct the air onto the windshield 0061. #
Incre asethe air flow as necessary and close
all air vents (/ page 104). #
Ifth e windo wsremain fogged up: press
th e0064 button.
When the windshield defros ter is switched on,
th ete mp erature and air flow cannot be adjus‐
te d.
0064 or no symbol will appear on the climate
cont rol sy stem displa y. #
Vehicles with a windshield heater: press
th eÎ button. Climate control
103