2020 MERCEDES-BENZ SPRINTER ECO mode

*
NO
TEVehicle and tire damage thro ugh
tire types and sizes that ha venot been
appr oved Fo
r saf etyre asons, only use tires, wheels and
accesso ries which ha vebeen specially
appr ovedby Mercedes-Benz foryo ur vehicle.
These tires ha vebeen specially adap tedfor
use with the cont rol sy stems, such as ABS or
ESP ®
.
Otherwise, cer tain properties, such as han‐
dling characteristics, vehicle noise and con‐
sum ption could be adversely af fected. Fur‐
th ermore, other tire size could result in the
tires rubbing against the body and axle com‐
ponents when loaded. This could result in
damage tothe tire or theve hicle. #
Only use tires, wheels and accessories
th at ha vebeen checked and recommen‐
ded byMercedes-Benz. *
NO
TEDriving sa fety put at risk by retrea‐
ded tires Re
treaded tires are not checked or recom‐
mended byMercedes-Benz, as pr evious dam‐
age is not alw ays de tected du ring there tread
process.
Driving sa fety cannot, therefore, be guaran‐
te ed. #
Do not use used tires when their pr evi‐
ous usage is unknown. *
NO
TEDama getoelectronic component
parts thro ugh the use of tire-ins talling
to ols Ve
hicles with a tire pressure monitoring
sy stem: there are electronic component
parts in the wheel. Tire -ins talling tools should
not be applied in the area of theva lve.
Otherwise, the electronic component parts
could be damaged. #
Always ha vetires changed at a qualified
specialist workshop. Ac
cessories that are not appr ovedfo ryo ur vehi‐
cle byMercedes-Benz, or are not being used cor‐
re ctly, can impair ope rating sa fety. Before pu
rchasing and using non-appr oved
accesso ries, visit a qualified specialist workshop
and inquire about:
R Suitability
R Legal stipulations
R Factory recommendations
Obser vethefo llowing points when selecting,
ins talling and replacing tires:
R Use only tires and wheels of the same type,
design (winter tires, all-season tire) and
make.
R Only ins tall wheels of the same size and tread
design on one axle (left and right).
It is only permissible toins tall a dif fere nt
wheel size tothis in theeve nt of a flat tire in
order todrive tothe specialist workshop.
R Only ins tall tires of the cor rect size onto the
wheels.
R Ve
hicles with a tire pressure monitoring
sy stem: all ins talled wheels must be equip‐
ped with functioning sensors forth e tire pres‐
sure monitoring sy stem.
R Attemp eratures below 50 °F (10 °C), use
winter tires or all-season tires mar ked M+S
fo r all wheels.
Wi nter tires bearing the004D snowflake sym‐
bol in addition tothe M+S marking pr ovide
th e best possible grip in wintry road condi‐
tions.
R Only use tires with the same tread.
R Obser vethe maximum permissible speed for
th e ins talled tires.
If th is is below theve hicle's maximum per‐
missible speed, this must be indicated in an
appropriate label in the driver's field of vision.
R Break in new tires at moderate speeds forthe
fi rs t 60 miles (100 km).
R Replace the tires af ter six years at the latest,
re ga rdless of wear.
Fo r more information on wheels and tires, con‐
ta ct a qualified specialist workshop.
% Ve
hicles with twin tires: Wheels and tires
325

#
Immedia tely rinse su rfaces that come in
con tact wi thDEF when filling with water
or remo veDEF wi tha damp clo thand
cold water.
If DEF has already cr ystallized, clean using a
spon geand cold water. If
yo u open the DEF tank, small amounts of
ammonia vapor may be released. Do not inhale
any ammonia vapor that may be released. Fill the
DEF tank only in well-ventilated areas.
DEF consum ption and filling capacity
DEF consum ption
Like fuel consum ption, DEF consum ption is highly
dependent upon driving style and operating con‐
ditions. DEF consum ption is usually within a
ra nge of 0 and 10% of the fuel consum ption. If
necessar y,DEF mu stbe refilled in acco rdance
with the instructions when there fill message is
displa yed in the instrument clus ter.This may also
be necessary between the scheduled mainte‐
nance.
To tal capacity of DEF tank Ve
hicl eT otal capacity
All model s5 .8gal (22 liters ) Exhau
stgas af tertre atment
The vehicle must be operated with DEF if the
ex haust gas af tertre atment sy stem is tofunction
cor rectl y.
If yo u operate theve hicle without DEF or with
emissions-rele vant malfunctions, the legal MOT
appr oval is in validated. The vehicle could be pro‐
hibited from public road use byan of ficial ordi‐
nance.
It may be improper or punishable in some coun‐
tries tooperate a vehicle that uses no DEF or one
th at does not comply with the specifications of
th ese operating instructions.
Engine management monitors theex haust gas
af te rtre atment components for compliance with
emissions la wsand regulations. If you attem ptto
operate theve hicle without DEF, with diluted DEF
or with a dif fere nt reducing agent, this will be
de tected bythe engine management sy stem.
Other emissions- releva nt malfunctions, e.g.
me tering malfunctions or sensor er rors, are also
de tected and log ged. The engine management sy
stem subsequently
pr eve nts the engine being restar ted af ter issuing
a wa rning message.
Therefore add DEF tank regular lyduring vehicle
operation or, at the latest, af terre ceiving thefirst
wa rning message via the instrument clus ter. Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 340). *
NO
TEEngine damage caused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters other
th an those which meet the specifica‐
tions necessary forth e prescribed
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil changed af terthe
prescribed inter vals. Mercedes-Benz
recommends having the oil
ch anged at a qualified specialist workshop.
Fu rther information on engine oil and oil filter:
R inthe MB Specifications for operating fluidsat
http://be vo.mercedes-benz.com (by entering
th e designation)
R at a qualified specialist workshop 344
Tech nical da ta

Cargo tie-down points
Info rm ation ...................................... 353
Carpet (care) ........................................ .290
Change bulbs Additional turn signal light (all-
wheel drive vehicles) .......................... 92
Changing a bulb see Changing bulbs
Changing a wheel Lowe ring theve hicle .........................3 31
Preparing .......................................... 327
Ra ising theve hicle ........................... 328
Re moving a wheel ............................ 330
Changing address ................................... 24
Changing bulbs ...................................... .90
High beam .......................................... 91
Indicator (front) .................................. 91
Interior lamps (rear compartment) ..... 94
License plate lamp ............................ .93
Light bulb types haloge n headlamps ..91
Low beam ........................................... 91
No tes .................................................90
Ta il lamp bulb types (Cargo Van
and Passenger Van) ............................ 92
Ta il lamp bulb types (chassis) ............ .93
Tu rn signal light (rear) (chassis) ..........94
Changing lamps see Changing bulbs
Changing owner ...................................... 24
Cha racteristics of the tire .................. .321
Cha rging
Bat tery ............................................. 295
Mobile phone (wireless) ..................... 82
Child saf ety lock (doors) ........................ 44
Child seat Attach ing (no tes) ................................ 40
Basic instructions ...............................36
Fr ont-passenger seat (no tes) .............. 43
LA TC H-type (ISOFIX) (ins talling) .......... 41
No tes on risks and dangers ................37
Re arwa rd-facing child restra int sys‐
te m (Information) .............................. .43
Secu ring on the front passenger
seat ....................................................43
Secu ring on there ar seat .................. .42
To pTe ther .......................................... 42
Children Avoiding dangers in theve hicle ..........37
Basic instructions ............................... 36
Special seat belt retractor .................. 40
Ci ga rette lighter ..................................... 79 Cleaning
see Ca re
Cleaning water drain valve of the air
intake box ............................................ .284
Climate control Activating/deactivating .................... 101
Ad justing rear-compartment heat‐
ing .................................................... 102
Air di stribution settings .................... 103
automatically controlling (rear
passenger compartment) ................ .103
Au xilia ryheating ...............................1 05
Carg o compartment ventilation ........ 108
Clearing fogged up windo ws............. 103
Control panel for dual-zone auto‐
matic clima tecontrol ....................... 100
Controlling automatically .................. 102
Hot-water auxiliary hea ter ............... .106
Operating unit for 3-zone auto‐
matic clima tecontrol ........................ 101
Re frigerant ....................................... 348
Setting the air distribution ................1 03
Switching air- recirculation mode
on/off .............................................. 104
Switching synchronization function
on/off (control panel) ...................... 103
Switching the A/C function on/off .. 102
Switching there ar wind ow
defros ter on/off .............................. .104
Switching the windshield heater
on/off ..............................................1 04
Ve ntilating theve hicle (con veni‐
ence opening) .................................... 60
Ve ntilation nozzles at front ............... 104
Ve ntilation nozzles in thero of ..........1 05
Ve ntilation nozzles, rear passenger
compartment .................................. .105
Cock pit (o verview) .................................. .6
Combination switch see High beam
see High-beam flasher
see Indicator
Compass .............................................. .239
Comp uter
see On-board computer
Connection status
Displ aying ........................................ .256
Overview .......................................... 256
Contacts ................................................ 247
Calling up ........................................ .247
Del eting ............................................ 24 8
Del eting favo rite s ............................. 24 9390
Index

see
Parking Assist PARKTRONIC
see Rear view camera
see Traf fic Sign Assi st
Driving tips Driving abroad (symmetrical low
beam) ................................................ .84
Driving in winter ................................ 11 5
Driving off-road ................................. 11 6
Driving on flooded roads .................. .115
Driving on wetro ads ........................ .115
Hyd roplaning .................................... 11 5
Dr ow siness de tection
see ATTENTION ASSIST
DSR (Downhill Speed Regulation)
Ac tivating/deactivating .................... 127
No tes ................................................ 12 6
Dual-zone au tomatic climate con‐
trol (control panel) ............................... 100
DY NA MIC SELECT
Displaying vehicle data ..................... 215E
E10 ........................................................ .341
EBD (electronic brake forc e distri‐
bution) .................................................. .148
ECO display Function ............................................ 11 9
Re setting .......................................... 180
Electric pa rking brake .......................... 14 3
App lying automatically .................... .143
Applying or releasing manually ........ .144
Emergency braking ........................... 14 4
No tes ................................................ 14 2
Re leasing automatically .................... 14 3
Electric sliding door Function ............................................. 52
Opening wi thbutton ...........................52
Opening with the door handle ............ 54
Opening/closing with theke y ............ 54
Programming theke y ........................ .54
Re setting ............................................ 55
Un locking manually ............................ 54
Electrical closing assi st
No tes .................................................52
Electrical consum ption
Ke y .................................................... .47
Electrical fuses see Fuses
Electrical step
Emer gency release ............................ .58
Extending/r etra cting .......................... 57Fu
nction ............................................. 57
Obs tacle ............................................. 57
Pr eve nting extending ......................... .57
Electronic Stability Prog ram
see ESP ®
(Electronic Stability Prog ram)
Electronics ............................................ 337
Emer gency
Assis tance overview .......................... .18
Fir st-aid kit (so ftsided) .................... 292
Saf etyve st ....................................... 292
Wa rning lamp .................................. .292
Emer gency braking
Elect ric pa rking brake ...................... .144
Manual parking brake ....................... 14 2
Emer gency call sy stem
Au tomatic emergency call ............... .293
Information ...................................... 292
Manual emer gency call .................... 293
Overview .......................................... 292
Tr ans ferred data ...............................2 93
Emer gency engine start ..................... .304
Emer gency operation mode
St arting theve hicle ........................... 11 0
Emer gency Tensioning Devices
Ac tivation ........................................... 32
En gaging drive position (automatic
transmission) ........................................ 12 3
Engaging neut ral (automatic trans‐
mission) ................................................ .122
Engaging reve rsege ar ......................... 12 2
Engaging/disengaging LOW RANGE ...12 6
Engine Engine number ................................ .338
Pa rking (s tart/s top button) .............. 14 0
Problems .......................................... 13 5
St arting (in emer gency operation
mode) ............................................... 11 0
St arting (s tart/s top button) .............. 11 0
St arting assis tance .......................... 295
Engine data Showing ............................................ 216
Engine electronics (no tes) ...................3 37
Engine number .................................... .338
Engine oil .............................................. 281
Ad ditive ............................................ 344
Checking the oil le vel (on-board
computer) ........................................ .281
Checking the oil le vel with a dip‐
st ick ................................................ .280
Filling capacity ................................. 345 Index
395

Copyright and trademar
ks................ 261
Making video settings ...................... 265
No tes about the sear chfunction in
categories ........................................ 264
Overview of the media menu ............ 262
Playing back similar music trac ks..... 263
Re moving a favo rite song ................. 263
Sear ching for a music track
according tomood ........................... 264
St arting a sear chin categories ........ .264
St arting media playback .................. .263
Suppor tedfo rm at and data storage
media ............................................... 261
Surprise mix .....................................2 63
Using theke yword sear ch................ 264
Memo ryfunction (seat) ......................... 69
Menu (on-board computer) Assis tance graphic ........................... 17 9
Media ............................................... 182
Na vigation ......................................... 181
Overview ...........................................1 76
Ra dio ................................................ 181
Service ............................................. 178
Settings ............................................ 183
Te lephone ........................................ .182
Tr ip .................................................. .179
Mercedes me Information ....................................... 19 5
Mercedes me connect Breakdown assi stance call via the
breakdown assis tance button ........... 19 6
Calling the Cus tomer Center ............ 19 5
Consenting todata transfer .............. 19 6
Information ....................................... 19 5
Making a call via theove rhead con‐
trol panel .......................................... 19 6
Tr ans ferred data ...............................1 96
Mercedes PRO Information ....................................... 19 5
Mercedes PRO connect Breakdown assi stance call via the
breakdown assis tance button ........... 19 6
Calling the Cus tomer Center ............ 19 5
Consenting todata transfer .............. 19 6
Information ....................................... 19 5
Making a call via theove rhead con‐
trol panel .......................................... 19 6
Tr ans ferred data ...............................1 96
Message (multifunction display) see Displ aymessa ge
Message memory ................................. 355 Messages
.............................................. 24 9
Calling a message sender ................ .251
Composing ...................................... .250
Configu ring the displa yedte xt
messa ges ......................................... 250
Deleting ............................................ 251
Fo rw arding ...................................... .250
Overview .......................................... 24 9
Re ading ............................................ 250
Re plying ...........................................2 50
Sending ............................................ 250
Using a number/URL ........................ 251
Using temp lates .............................. .250
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 19 3
Mir rors
Ad justing the inside rearview mir ror ... 98
Mir rors
see Outside mir rors
Mobile phone ........................................ 337
Canceling permission for Internet
connection ....................................... 256
Fr equencies ...................................... 337
Tr ansmission output (maximum) ...... 337
Wi reless charging .............................. .82
Mobile phone see Android Auto
see Apple CarPlay ®
see Mobile phone
see Telephone
Mobile phone voice recognition
St arting ............................................ 24 6
St opping ...........................................2 46
Model series ......................................... 338
Mounting a load ................................... .271
Multi Purpose Vehicle (MPV) ................. 26
Multifunction display (on-board
comp uter) ............................................. 17 7
Multifunction steering wheel
But tonove rview ................................ 176
Multifunction steering wheel
see Steering wheel
Multimedia sy stem
Ad justing thevo lume ........................ 202
Main functions .................................. 201
Re storing (factory settings) ............... 215
Switching the sound on/off .............. 201
Multimedia sy stem
see Display (multimedia sy stem)
see Ente ring characters
see MBUX multimedia sy stem (o verview) 400
Index

Glo
vebox ...........................................77
Sulfur content ....................................... 341
Summer tires ........................................3 08
Sur round lighting
Switching on/off ................................ 87
Sur round View
see 360° Camera
Switch-off delay time Exterior ............................................... 86
Interior ............................................... 90
Switching air-recirculation mode
on/off .................................................... 104
Switching on ignition (start/s top
button) .................................................. 109
Switching seat heating on/off ..............76
Switching synchronization function
on/off (control panel) ..........................103
Switching the A/C function on/off ....102
Switching there ar window
defros ter on/o ff................................... 104
Switching the windshield heater
on/off .................................................... 104
Sy stem settings
Ac tivating/deactivating PIN pro‐
te ction .............................................. 213
Re set function (multimedia sys‐
te m) .................................................. 215
Setting the dis tance unit ................... 213
Setting the time and date automat‐
ically .................................................2 10
Setting the time zone ........................ 210
Setting the time/date form at .......... .210
Sy stem settings
see Blue tooth®
see Data import/export
see Language
see Software update
see Wi-Fi T
Ta ilpipes (care) .................................... .288
Ta nk capacity
Fu el .................................................. 343
Re ser ve(fuel) ...................................3 43
Ta nk content
DEF .................................................. 344
Te ch nical data
Information ....................................... 337
No tes (trailer hitch) .......................... 349 Ti
re pressure monitor .......................3 17
Ve hicle identification plate ............... 338
Te lephone ...................................... 182, 24 2
Ac tivating functions du ring a call ...... 24 6
Calls with se veral participants .......... 24 6
Changing the function of a mobile
phone ............................................... 24 4
Connecting a mobile phone (Near
Field Communication (NFC)) ............ 24 5
Connecting a mobile phone (Pass‐
ke y) .................................................. 24 3
Connecting a mobile phone
(Secure Simple Pairing) .................... 24 3
Connecting a second mobile phone
(Secure Simple Pairing) .................... 24 4
Disconnecting a mobile phone ......... 24 4
Importing contacts ........................... 24 8
Importing contacts (o verview) .......... 247
Incoming call during an existing
call .................................................. .246
Information ....................................... 24 3
Inter changing mobile phones (two
phone mode) .................................... 24 4
Menu (on-board computer) ............... 182
Mobile phone voice recognition ........ 24 6
No tes ................................................ 24 3
Operating modes .............................. 24 2
Re ception and transmission vol‐
ume .................................................. 24 5
Ring tone volume .............................. .245
Switching mobile phones ................. 24 4
Switching mobile phones (Near
Field Communication (NFC)) ............ 24 5
Te lephone menu overview ................2 42
Te lephone operation ........................ .246
Tw o phone mode (function) .............. 24 4
Using Near Field Communication
(NFC) ................................................ 24 5
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 189
Wi reless charging (mobile phone) ...... 82
Te lephony operating modes
Blue tooth ®
Te lephony ...................... .242
Te mp erature grade ............................... 319
Te xt messages
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 19 3
Te xt messages
see Messages
Ti e-d owney es ...................................... .274
Time Manual time setting .......................... 210406
Index

Ins
tallation no tes .............................. 337
Tr ansmission output (maximum) ...... 337 U
Un its of measurement
Setting .............................................. 213
Un locking setting .................................. .47
Un locking/locking
Swit ching automatic locking fea‐
ture on/off ........................................ .50
Un locking and opening front doors
from inside ........................................ .49
Up dates
Impor tant sy stem updates ................2 14
Pe rforming ........................................2 14
Software upda tes ............................. 214
USB soc ket in the rear passenger
comp artment .......................................... 81
User profile ...........................................2 02
Using a sun visor ................................... .98
Using kickdown .................................... 124
Using thete lephone
see Calls V
Ve hicle ................................................... 11 0
Cor rect use ........................................ 26
Data recording ................................... 28
Diagnostics connection ...................... 25
Equipment .......................................... 23
Limi tedWa rranty ................................ 27
Locking (auto matic) ............................ 50
Locking/unlocking (emergency key) .. 50
Lo we ring ........................................... 331
Maintenance ....................................... 24
Notify ing problems ............................ .27
Pa rking (s tart/s top button) .............. 14 0
Pa rking for an extended pe riod ........ 14 4
QR code rescue card .......................... 27
Qualified specialist workshop .............26
Ra ising ............................................ .328
Re gistration ........................................26
St arting (in emer gency operation
mode) ............................................... 11 0
St arting (s tart/s top button) .............. 11 0
Switching on po wer supply (s tart/
st op button) ...................................... 109
Un locking (from inside) ...................... 49
Ve ntilating (co nvenience opening) ...... 60
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 19 3Ve
hicle data
Displ aying (DYNAMIC SELECT) ........ .215
Showing ............................................ 215
Tr ans ferring toAndroid Auto ............ 253
Tr ans ferring toApple CarPl ay®
......... 253
Ve hicle height ..................................3 48
Ve hicle length ................................... 348
Ve hicle width .................................... 348
Wheelbase ........................................3 48
Ve hicle data memory
Electronic control units ...................... 28
Service pr oviders .............................. .29
Ve hicle data storage
Event data recorders .......................... 29
Ve hicle dimensions .............................. 348
Ve hicle identification number
see VIN
Ve hicle identification plate
EU general operating pe rmit num‐
ber .................................................. .338
Gross axle weight rating ................... 338
Pa int code ........................................ 338
Pe rm issible gross mass .................... 338
VIN ................................................... 338
Ve hicle identification plate
see Model series
Ve hicle key
see Key
Ve hicle le vel
Lo we ring ........................................... 12 9
Ra ising .............................................. 12 9
Ve hicle maintenance
see ASS YST PLUS
Ve hicle operation
Outside the USA or Canada ................23
Ve hicle tool kit ............................ .303, 305
Ve hicle tool kit stowage compa rt‐
ment ...................................................... 306
VIN ......................................................... 338
Identification plate ........................... 338
Re ading out ...................................... 338
Seat .................................................. 338
Wi ndshield ....................................... 338
Vo ice command types (Voice Con‐
trol Sy stem) .......................................... 185
Vo ice Control Sy stem .......................... .184
Application specific voice com‐
mands .............................................. 185
Au dible help functions ...................... 186
Entering numbe rs............................. 185 Index
409