2020 MERCEDES-BENZ SPRINTER length

Using
the head restra int fore -and-aft adjustment,
adjust the head restra int so that it is as close to
th e back of the head as possible. &
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
When braking or in theeve nt of an accident,
yo u could slide unde rneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple. #
Adjust the seat properly before begin‐
ning your journe y. #
Always ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der. *
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make sure
th at there are no objects in thefo ot we ll,
under or behind the seats. Sample image of comfort suspension seat
1 Seat cushion length
2 Seat backrest inclination
3 Seat height
4 Seat cushion inclination
5 Seat fore -and-aft position 6
Seat suspension
7 Vibration limiting
% Depending on
the seat model, cer tain adjust‐
ment options may not be available. #
Toadjust the seat cushion length: raise
le ve r1 and slide the front part of the seat
cushion forw ards or backwards. #
Toset the seat backrest inclination: rotate
handwheel 2forw ards and backwards until
th ere qu ired position has been reached. #
Toset the seat heigh t:pull or push le ver3
until there qu ired position has been reached. #
Toset the seat cushion inclination: rotate
handwheel 4forw ards and backwards until
th ere qu ired position has been reached. #
Toset the seat fore -and-aft adjustment:
ra ise le ver5 and slide the seat into the
re qu ired position. #
Ensure that the seat is engaged. #
Toset the seat suspension: take thewe ight
off the seat. #
On handwheel 6, setthe body weight (88 lb
(40 kg)to 264 lb (120 kg)) so that the seat
suspension works optimall y.Ifyo u set a
higher weight, the seat suspension will
become firm er. The seat will then not vibrate
as much. If the seat vibrates of ten and signifi‐
cantly, you can engage it in the lo wer area. #
Toengage vibration limiting: turn lever7
upwards.
The next time the seat vibrates, it will engage. #
Torelease vibration limiting: turn lever7
to theright.
The seat can vibrate. Ad
justing the front seat electrically &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. The seats can be adjus
ted while the ignition is
off. Seats and
stowage 67

%
If
th e wiper blades are wornout, they will not
wipe the windshield proper ly.Re place the
wiper blades twice a year, preferably in
spring and fall. #
Fold wiper arm 3away from the windshield. #
Hold wiper arm 3and turn the wiper blade
aw ay from wiper arm 3inthe direction of
th e ar row asfar as it will go. #
Slide catch 2upwards in the direction of the
ar row until it engages. #
Fold back the wiper blade onto the wiper arm. #
Remo vewiper blade 1from wiper arm. #
Insert new washer blade 1inthe holder on
wiper arm 3.
When doing so, take into account the dif fere nt
lengths of the wiper blades:
R Driver's side: long wiper blade
R Front-passenger side: short wiper blade #
Slide catch 2down wards until it engages. #
Fold wiper arm 3back onto the windshield. Re
placing the windshield wiper blades (WET
WIPER SYSTEM) &
WARNING Risk of becoming trapped if
th e windshield wipers are switched on
while wiper blades are being replaced
If th e windshield wipers begin tomo vewhile
yo u are changing the wiper blades, you can
be trapped bythe wiper arm. #
Always switch off the windshield wipers
and the ignition before changing the
wiper blades. &
WARNING Risk of inju ryfrom using the
windshield wipers while the engine hood
is open
When the engine hood is open and the wind‐
shield wipers are set in motion, you can be
trapped bythe wiper linkage. #
Always switch off the windshield wipers
and ignition before opening the engine
hood. %
If
th e wiper blades are wornout, they will not
wipe the windshield proper ly.Re place the
wiper blades twice a year, preferably in
spring and fall. #
Fold wiper arm 3away from the windshield. #
Hold wiper arm 3and turn the wiper blade
aw ay from wiper arm 3inthe direction of
th e ar row asfar as it will go. #
Slide catch 2upwards in the direction of the
ar row until it engages. #
Remo vewiper blade 1from the wiper arm in
th e direction of ar row4. #
Carefully remo vehose 5from the wiper
blade. #
Attach hose 5tothe new wiper blade. #
Insert new washer blade 1inthe holder on
wiper arm 3.
When doing so, take into account the dif fere nt
lengths of the wiper blades:
R Driver's side: long wiper blade
R front-passen ger side: short wiper blade #
Slide catch 2down wards until it engages. #
Fold back the wiper blade onto the wiper arm. 96
Light and vision

AT
TENTION ASSI ST Fu
nction of ATTENTION ASSI ST
AT TENTION ASSIST can assist you on long,
mon otonous jou rney s, e.g. on highw ays and trunk
ro ads. If ATTENTION ASSIST de tects indicators of
fa tigue or increased lapses in concentration on
th e part of the driver, it suggests taking a brea k.
AT TENTION ASSIST is only an aid. It cannot
alw ays de tect dr owsiness or increased lapses in
concentration in good time. The sy stem is not a
substitute for a well-res ted and attentive driver.
On long journe ys,ta ke regular and timely breaks
th at allow youto rest properly.
Yo u can choose between two settings:
R Standard: normal sy stem sensitivity
R Sensitive: higher system sensitivity. The
driver is warned earlier and the attention le vel
de tected bythe sy stem (Attention Le vel) is
adap ted accordingly.
If fatigue or increased lapses in concentration are
de tected, theATTENTION ASSIST: Take a Break!
wa rning appears in the Instrument Displa y.Yo u
can acknowledge the message and take a break if
necessar y.Ifyo u do not take a break and ATTEN‐
TION ASSIST continues todetect increased lap‐
ses in concentration, you will be warned again
af te r a minimum of 15minutes. Instrument Display (color display)
Yo
u can ha vethefo llowing status information for
AT TENTION ASSIST displa yed in the Assis tance
menu of the on-board computer:
R The journey length since the last break
R The attention le vel de term ined byATTENTION
ASSIS T:
- The fuller the circle is, the higher the
de tected attention le vel is
- The circle in the center of the display
em pties from the outside in wards as
attentiveness decreases Instrument Display (black and white display)
Yo u can ha vethefo llowing status information for
AT TENTION ASSIST displa yed in the Assis tance
menu of the on-board computer:
R The journey length since the last break
R The attention le vel de term ined byATTENTION
ASSIS T:
- The fuller the bar is, the higher the de tec‐
te d attention le vel is
- The bar em pties as attentiveness decrea‐
ses
If AT TENTION ASSIST cannot calculatethe atten‐
tion le vel and cannot issue a warning, theAtten-
tion Level message appears.
If a warning is displa yed in the Instrument Dis‐
pla y,the multimedia sy stem of fers to sear chfor a
re st area. You can select a rest area and start
navigation tothis rest area. This function can be
activated and deactivated in the multimedia sys‐
te m.
If AT TENTION ASSIST is deactivated, theÛ
symbol appears in the assis tance graphic in the
Instrument Display when the engine is running.
AT TENTION ASSIST is activated automatically
when the engine is re-sta rted. The last selected
sensitivity le velre mains stored.
Sy stem limits
AT TENTION ASSIST is active in the37 mph
(60 km/h) to124mp h (2 00 km/h) speed range.
The functionality of ATTENTION ASSIST is restric‐
te d, and warnings may be dela yed or not occur at
all, in thefo llowing situations:
R The journey lasts less than appr oximately
30 minutes
R The road condition is poor (une venro ad sur‐
fa ce or po tholes)
R The vehicle is subjected toastro ng crosswind
R You ha vea sporty driving style (high corner‐
ing speeds or high rates of acceleration) 16 2
Driving and pa rking

Coupling/uncoupling a trailer
Coupling a trailer
* NO
TEDama getotheve hicle battery due
to full discharge Charging
the trailer battery using the po wer
supply of the trailer can damage theve hicle
batter y. #
Do not use theve hicle's po wer supply
to charge the trailer batter y. #
Shift the selector le verto position 005D. #
Apply theve hicle's parking brake. #
Close all the doors. #
Position the trailer on a le vel sur face behind
th eve hicle.
% The ball head height
changes depending on
th eve hicle's load. In this case, use a trailer
with a height-adjus table trailer dr awbar. #
Couple up the trailer. #
Establish all electrical and other connections
to the trailer. #
Remo veobjects or devices which pr eventthe
trailer from rolling, e.g. wheel choc ks. #
Release the trailer's parking brake.
% The
vehicle harness has a cable connection
to the brake light indicator lamp.
Obser vethe maximum permissible trailer dimen‐
sions (width and length).
Most US states and all Canadian pr ovinces pre‐
scribe thefo llowing points, and you are ur gently
re commended tocomply wi th these:
R Safetych ains between theto wing vehicle and
th e trailer. The chains should be routed in a
criss-cross pat tern under the trailer dr awbar.
They must be connected tothe trailer tow
hitch and not tothe bumper or totheve hicle
axle.
Lea vesuf ficient sla ckinthech ains. This
allo wsforeve n sha rpcornering.
R A separate brake sy stem is requ ired for cer‐
ta in trailers.
R A saf etyfe ature is requ ired for braked trailers.
De term ine the specific requ irements acco rd‐
ing tothere leva nt la ws.
If th e trailer becomes de tach ed from theto w‐
ing vehicle, the saf etyfe ature triggers the
trailer brakes and can thus reduce the danger. Un
coupling a trailer &
WARNING Risk of being crushed and
becoming trapped when uncoupling a
trailer
When uncoupling a trailer wi than engaged
ine rtia-activated brake, your hand may
become trapped between theve hicle and the
trailer dr awbar. #
Do not uncouple trailers with an
engaged overrun brake. Do not uncouple a trailer with an
overrun brake in
a st ate of overrun. Otherwise, there bound of the
ove rrun brake can damage your vehicle. #
Shift the selector le verto position 005D. #
Apply theve hicle's parking brake. #
Close all the doors. #
Apply the trailer's parking brake. #
Secure the trailer against rolling away with a
wheel chock or similar object. #
Remo vethe trailer cables and saf etych ains. #
Uncou plethe trailer. Information about
towing a trailer Operating a trailer is subject
tomany statutory
re gulations such as speed restrictions.
Many states also requ ire an auxiliary separate
functional braking sy stem when towing a weight
th at exc eeds a cer tain limit. Foryo ur saf ety, it is
re commended touse a separate functional brak‐
ing sy stem on any towe dve hicle.
Make sure that your trailer combination meets
local regulations. This not only applies to your
place of residence, but also to your destination.
In fo rm ation on this can be obtained from the
police and local authorities.
Comply with thefo llowing when driving with a
trailer:
R Practice cornering, stopping and backing up
in a traf fic-free location. In this wa y,yo u will 17 2
Driving and pa rking

ga
in driving experience and become accus‐
to med tothe new handling characteristics.
R Before driving, check thefo llowing:
- that the trailer tow hit chand ball coupling
are secure
- that the saf ety swit chfor braked trailers is
functioning cor rectly
- that the saf etych ains are secure and
undamaged
- that the electrical connections are secure
- that the lights are functioning cor rectly
- the wheels for dama geand cor rect tire
pressure (/ page 308)
R Adjust the outside mir rors so that you ha ve a
clear view of there ar section of the trailer.
R Ifth e trailer is equipped with an individual
braking sy stem, check before each journey
whe ther the brakes are functioning cor rectl y.
R Ifth e trailer has electronically cont rolled
brakes, pull away carefully wi th theve hicle/
trailer combination. Brake manually using the
brake controller and check whe ther the
brakes are functioning cor rectl y.
R Secu rethe load on the trailer in line with the
re qu irements and rules for load-securing
me thods.
R When driving with a trailer, check at regular
inter vals that the load is secure and that the
lights and brakes are functioning cor rectl y.
R Bear in mind that the handling characteristics
are more uns table when towing a trailer than
when driving without a trailer. Avoid sudden
st eering mo vements.
R The vehicle/trailer combination is heavier,
accelerates more slowl y,has a reduced
climbing ability and an increased braking dis‐
ta nce. It is more susceptible toside winds
and requ ires careful steering.
R If possible, do not brake suddenl y,but rath er
moderately at firs t so that the trailer can acti‐
va te its brakes. Then inc rease the pressure on
th e brake pedal.
R Ifth e automatic transmission shifts between
ge ars on uphill or downhill gradients, restrict
th e shift range. Select shi ftrange 4, 3, 2 or 1.
A lo werge ar and reduced speed decrease the
ri sk of engine damage.
R When driving on a downhill gradient, shift to a
lo we rge ar to use the engine's braking ef fect. Av
oid cons tant braking, as this could cause
th eve hicle brakes and possibly also the
trailer brakes toove rheat.
R Ifth e coolant temp erature increases signifi‐
cant lywhen the air-conditioning sy stem is
switched on, switch the air-conditioning sys‐
te m off.
Coolant heat can also be dissipated by
switching the air flow and thete mp erature of
th e heater or air conditioning tothe maximum
le ve l. Open the windo wsif necessar y.
R When overtak ing, pay particular attention to
th e increased overtaking dis tance of your
ve hicle/trailer combination.
Due tothe length of your vehicle/trailer com‐
bination you will require a longer stre tch of
ro ad before swit ching back tothe original
lane. Pe
rm issible trailer loads and trailer dr awbar
nose weights We
ight information &
WARNING Risk of accident due to
unbraked trailer with excessively high
gross weight
If yo uto w a trailer without a separate func‐
tional braking sy stem and a gross trailer
we ight (G TW) of more than 1635 lbs (750 kg),
th en theve hicle brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may even fail. #
Always use a trailer with a separate
functional braking sy stem when towing
a trailer with a gross trailerweight
(G TW ) of more than 1635 lbs (750 kg). *
NO
TEDama getothe drive train, trans‐
mission or trailer tow hit chdue toexc ess
gross combination weight The permissible
gross combinationweight is
exc eeded.
The drive train, the transmission or the trailer
to w hit chmay be dama ged. #
Comply with the permissible gross com‐
bination weight. Fo
rve hicles with a permissible gross vehicle
we ight of 11030 lbs (5003 kg),th e permissible
gross combination weight is less than the sum of Driving and parking
17 3

*
NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. %
Yo
u can also secure theto wing device tothe
trailer hitch.
* NO
TEDama geand risk of accident when
to wing with a tow rope There is a
risk of an accident if you do not
obse rve saf ety and pr otective measures when
to wing using a tow rope.
Obser vethefo llowing points when towing
with a tow rope: #
Secure theto w rope on the same side
on bo thvehicles, if possible. #
Make sure theto w rope does not
exc eed the legally prescribed length. #
Mark theto w rope in the middle, e.g.
with a white clo th(30 x 30 cm). This
makes other road users aware that a
ve hicle is being towe d. #
Obser vethe brake lamps of theto wing
ve hicle while driving. Alw ays maintain a
dis tance that ensures theto w rope does
not sag. #
Do not use steel cables or chains to tow
yo ur vehicle. Otherwise, you could dam‐
age theve hicle. #
Deactivate automatic locking (/ page 50).#
Do not activate the HOLD function. #
Deactivate theto w- aw ay alarm (/ page 62). #
Deactivate Active Brake Assi st (/ page 150). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C. #
Release the parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signifi‐
cantly more ef fort may be requ ired tosteer
and brake than is normally required. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexc essive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. To
wing a vehicle with the front or rear axle
ra ised *
NO
TEDama gewhen the ignition is
switched on If
yo u lea vethe ignition switched on when
to wing theve hicle with the front or rear axle
ra ised, ESP ®
actuation can damage the brake
sy stem. #
The ignition must be switched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of the propeller shafts When ins
talling the propeller shafts, they can
be damaged if you do not use new sc rews.
Alw ays use new scr ews when ins talling the
propeller shafts.
Only ha vethe propeller shafts ins talled or
re mo vedby qualified, skilled personnel. 302
Breakd own assi stance

Aspect
ratio: relationship between tire height
and tire width in percent.
Ti re pressure: pressure inside the tire applying
an outward forc eto eve rysquare inch of the
tire's su rface. The tire pressure is specified in
pounds per square inch (psi), in kilopascal (kPa)
or in bar. The tire pressure should only be cor rec‐
te d when the tires are cold.
Ti re pressure on cold tires: the tires are cold
when theve hicle has been par ked with the tires
out of direct sunlight for at least thre e hours and
th eve hicle has been driven less than 1 mile
(1.6 km).
Ti re contact sur face: the part of the tire that
comes into con tact wi th thero ad.
Ti re bead: the purpose of the tire bead is to
ensure that the tire sits securely on the wheel
ri m. There are se veral wire cores in the tire bead
to preve ntthe tire from changing length on the
wheel rim.
Side wall:the part of the tire between the tread
and the tire bead.
Special equipment weight: the combined
we ight of those optional extras that we igh more
th an there placed standard parts and more than
5 lbs (2.3 kg). These op tionalextras, su chas
high-pe rformance brakes, le vel control sy stem, a
ro of luggage rack or a high-per form ance batter y,
are not included in the curb weight and the
we ight of the accessories.
TIN (Tire Identification Number): a unique iden‐
tification number which can be used bya tire
manufacturer toidentify tires, forex ample for a
product recall, and thus identify the pur chasers.
The TIN is made up of the manufacturer identifi‐
cation code, tire size, tire type code and the man‐
ufacturing date.
Load-bearing index: the load-bearing index (also
load index) is a code that con tains the maximum
load-bearing capacity of a tire.
Tr action: traction is there sult of friction between
th e tires and thero ad sur face.
We ar indicator: narrow bars (tread wear bars)
th at are distributed overth e tire tread. If the tire
tread is le vel with the bars, thewe ar limit of
1/ 16 in (1.6 mm) has been reached.
Distribution of vehicle occupants: distribution
of vehicle occupants over designated seat posi‐
tions in a vehicle. Maximum permissible pa
yload weight: nomi‐
nal load and luggage load plus 150 lbs (68 kg)
multiplied bythe number of seats in theve hicle. Changing a wheel
Note
s on selecting, installing and replacing
tires Yo
u can ask for information rega rding permit ted
wheel/tire combinations at a qualified specialist
wo rkshop. &
WARNING Risk of accident due toincor‐
re ct sizes of wheels and tires
If wheels and tires of the wrong size are used,
th e wheel brakes or wheel suspension com‐
ponents may be damaged. #
Alwaysre place wheels and tires with
ones that fulfill the specifications of the
original part.
Fo r wheels, pay attention tothefo llowing:
R Designation
R Type
R Perm issible wheel load
R Wheel of fset
Fo r tires, pay attention tothefo llowing:
R Designation
R Manufacturer
R Type
R Load-bearing index
R Speed rating &
WARNING Risk of inju rythro ugh exceed‐
ing the specified tire load rating or the
permissible speed rating
Exceeding the specified tire load rating or the
permissible speed rating may lead totire
dama geand tothe tires bur sting. #
Therefore, only use tire types and sizes
appr ovedfo ryo ur vehicle model. #
Obser vethe tire load rating and speed
ra ting requ ired foryo ur vehicle. 324
Wheels and tires

Ve
hicle type 3500 XD with a max. permissible gross weight of 11,030 lbs (5.003 t) Pe
rm issible front axle load GAWR (FA) Perm issible rear axle load GAWR (RA)
4080 lbs (1.851 t) 5)
7720 lbs (3.502 t)
44 10 lbs (2.000 t) 1) Ve
hicle type 4500 with a max. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible front axle load GAWR (FA) Perm issible rear axle load GAWR (RA)
4630 lbs (2. 100 t) 7935 lbs (3.599 t)1)
Front axle with increased load capacity.
5) Not in combination with all-wheel drive (4x4)
and not in combination with model series
90 7.74 5 (combination vehicles with a vehicle
length of 290 inch (7,367 mm))
Gross weight of vehicle combination, trailer load, tongue weight
Ve hicle types 1500 and 2500 with a max. permissible gross weight of 8,550 lbs (3.8 78t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
13 550 lbs (6. 146 t)
5000 lbs (2.268 t) 2)
500 lbs (0.227 t) 2) Ve
hicle type 2500 with a max. permissible gross weight of 9,050 lbs (4. 105 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
13 930 lbs (6.3 19t)
5000 lbs (2.268 t) 2)
500 lbs (0.227 t) 2) Ve
hicle type 2500 with a max. permissible gross weight of 9,480 lbs (4.300 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
94 80 lbs (4.300 t) –– Te
ch nical da ta351