2020 MERCEDES-BENZ SPRINTER brake pads

#
Remo vekey1 from your keyring. #
Inse rtkey1 into the slot.
The vehicle is star ted af ter a brief time. #
Leavetheke y inser ted during the entire jour‐
ne y. #
Ifyo u pull key1 out of the slot, the engine
continues torun. #
Have key1 checked at a qualified specialist
wo rkshop.
If th eve hicle does not star t: #
Leavekey1 inthe slot. #
Depress the brake pedal. #
Start theve hicle with thest art/ stop button.
% Yo
u can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. Breaking-in no
tes Pr
otect the engine during thefirs t1, 000 miles
(1,500 km) by:
R Driving at varying road and engine speeds.
R Shifting tothe next gear up when or before
th eta ch ome ter needle is 00C3ofthewa yto the
re d area.
R Avoiding stre ss on theve hicle such as driving
at full thro ttle.
R Not shi fting manually toa lo werge ar to
brake.
R After1, 000 miles (1,500 km), gradually
increasing the engine speed and accelera te
th eve hicle up tofull speed.
R Vehicles with automatic transmission: not
depressing the accelera tor pedal be yond the
pressure point (kickdown). This also applies if
the engine or parts of the driv‐
et ra in ha vebeen replaced.
Also obser vethefo llowing breaking-in no tes:
R The sensors of the ESP ®
driving saf ety sy stem
adjust automatically while a cer tain dis tance
is being driven af terth eve hicle has been
delivered or af terre pairs. Full sy stem ef fec‐
tiveness is not reached until the end of this
te ach-in process.
R New or exchanged brakepads, brake discs
and tires only pr ovide optimal braking and
bonding af ter se veral hundred kilom eters.
Un tilthen, compensate forth ere duced brak‐
ing ef fect by applying greater pressure tothe
brake pedal. Driving tips
Note
s on driving &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardizes the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Ensure floor mats and carpets cannot
slip and pr ovide suf ficient room forthe
pedals. #
Do not lay multiple floor mats or carpets
on top of one ano ther. &
WARNING Risk of accident due to
unsuitable foot we ar
Operation of the pedals may be restricted due
to unsuitable foot we ar such as:
R Shoes with plat form soles
R Shoes with high heels
R Slippers #
When driving alw ayswe ar suitable
shoes in order tobe able tooperate the
pedals safel y. Driving and pa
rking 111

Uns
uitable fuel can cause engine damage. In for‐
mation about fuel can be found in the "Fuel" sec‐
tion (/ page 341).
Information about transport byrail
Tr ansporting your vehicle byrail may be subject
to cer tain restrictions or require special meas‐
ures tobe take n in some countries due tovarying
tunnel heights and loading standards.
Yo u can obtain information about this from any
authorized Mercedes-Benz Center.
Note s on brakes &
WARNING Risk of skidding and of an
accident due toshifting down on slippery
ro ad sur faces
If yo u shift down on slippery road sur faces to
inc rease the engine braking ef fect, the drive
wheels may lose traction. #
Do not shift down on slippery road sur‐
fa ces toinc rease the engine braking
ef fect. &
WARNING Risk of accident due tothe
brake sy stem overheating
If yo u lea veyour foot on the brake pedal
when driving, the brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time
while driving. Downhill
gradients
On long and steep downhill gradients you should
obse rveth efo llowing instructions:
R Invehicles with an automatic transmission,
shift down toshift ranges 2or 1in good time
so that the engine is running at a medium to
high engine speed (/ page124).
% Cha
nge the shift range in good time when
cruise control is acti vated. Obser vethe driv‐
ing tips (/ page111).
Yo uth ereby make use of the braking ef fect of the
engine and do not ha vetobrake as of tento main‐
tai nth e speed. This relie vesth e load on the
service brake and pr events the brakes from over‐
heating and wearing tooqu ickl y. Heavy and light loads
If
th e brakes ha vebeen subjected toa heavy
load, do not stop theve hicle immediatel y.Drive
on for a short while. The brakes cool down more
qu ickly in the air flow.
If th e brakes ha vebeen used only moderately,
yo u should occasionally test their ef fectiveness.
To do this, brake more firm ly from a higher speed
while pa ying attention tothe traf fic conditions.
The brakes will grip better as a result.
We tro ad sur faces
If yo u ha vebeen driving for a long time in heavy
ra in without braking, there may be a dela yed
re sponse when youfirs t apply the brakes. This
may also occur af ter driving thro ugh a car wash
or deep water.Yo u must depress the brake pedal
more firm ly. Maintain a grea ter dis tance tothe
ve hicle in front.
While paying attention tothe traf fic conditions,
yo u should brake theve hicle firm lyafte r driving
on a wetro ad sur face or thro ugh a car wash. This
heats the brake discs so that they dry more
qu ickl y,which pr otects them against cor rosion.
Limited braking ef fect on salt-trea tedro ads:
R A layer of salt on the brake discs or brake‐
pads can increase braking dis tances consid‐
erably, or braking may happen on only one
side
R Maintain an especially large safe dis tance to
th eve hicle in front
To remo vethe la yer of salt:
R Apply the brakes from time totime, paying
attention totraf fic conditions
R Carefully depress the brake pedal at the end
of a journey and af terth est art of a new jour‐
ney
Checking the brakepad thickness
In addition tomonitoring using the brakepad wear
sensor, regular lymonitor and check all of the
brakepads byper form ing a visual inspection to
look for pad material wear.
If yo u are unable tocheck the brakepad wear on
th e inside of the wheels, remo vethe wheels if
yo u possess there qu ired skills, or visit a qualified
specialist workshop.
If th e brakepad material thickness is less than
0. 12 in (3 mm), ha vethe brakepads checked and
re placed at a qualified specialist workshop, if
necessar y.
Do not solely rely on the brakepad wear sensor. 11 4
Driving and pa rking

It is also
strongly recommended that you ha ve
th e brakepads checked at a qualified specialist
wo rkshop, not only at everyservice displa yedby
th e maintenance inter val displa y,but also prior to
long journe ysand when ever the wheels are
re mo ved.
Ne w brake discs and brakepads
New brakepads and brake discs on lyreach their
optimal braking ef fect af ter appro ximately
10 0 miles (100 kilome ters).
Unti lth en, compensate forth ere duced braking
ef fect by applying greater pressure tothe brake
pedal. For saf etyre asons, Mercedes-Benz recom‐
mends that you only ha vebrakepads and brake
discs which are appr ovedby Mercedes-Benz
ins talled on your vehicle.
Other brake discs or brakepads may compromise
th e saf ety of your vehicle.
Alw aysre place all brake discs and brakepads on
an axle at the same time. Alw ays ins tall new
brakepads when replacing brake discs.
Pa rking brake &
WARNING Risk of skidding or an acci‐
dent bybraking with the parking brake
If yo u ha vetobrake your vehicle with the
parking brake, the braking dis tance is consid‐
erab lylonger and the wheels may loc k.There
is an increased risk of skidding and/or acci‐
dent. #
Only brake theve hicle with the parking
brake if the service brake has failed. #
Inthis case, do not apply the parking
brake with too much forc e. #
Ifth e wheels loc k,immediately release
th e parking brake as much as required
fo rth e wheels toturn again. Ve
hicles with a manual parking brake
When driving on wetro ads or dirt-co vered sur fa‐
ces, road salt or dirt may getinto the parking
brake. This causes cor rosion and a reduction of
braking forc e.
In order topreve ntthis, drive with the parking
brake lightly applied from time totime.
When doing so, drive for a dis tance of appr ox‐
imately 300 ftat a maximum speed of 13mph
(20 km/h).
The brake lights do not light up when you brake
th eve hicle with the parking brake. Information about driving on
wetroads
Hydroplaning &
WARNING Risk of aquaplaning because
tire tread is too low
Depending on the dep thofthewate r onthe
ro adw ay, aquaplaning can occur despite suf fi‐
cient tire tread dep thand low speed. #
Avoid tire ruts and brake carefully. The
refore , in heavy rain or other conditions in
which hydroplaning can occur, drive as follo ws:
R Reduce your speed
R Avoid tire ruts
R Brake carefully
Driving on flooded roads
Bear in mind that vehicles tr aveling in front or in
th e opposite direction create waves. This may
cause the maximum permissible dep thofwater
to be exc eeded. These no tes must be obser ved
under all circum stances. Otherwise, you can
damage the engine, electrics and transmission.
If yo u ha vetodrive on stre tches of road on which
wate r has collected, please bear in mind thefo l‐
lowing:
R The wate r level of standing water may not be
abo vethe lo wer edge of the front bumper.
R You may drive no fasterthan walking pace.
Obser vethe no tes on ford ing while off- road for
all-wheel drive vehicles (/ page116).
Infor mation about driving in winter &
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case when theve hicle
becomes stuck in sn ow,fo rex ample. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the side of theve hi‐
cle facing away from the wind toensure
an adequate supply of fresh air. Driving and parking
11 5

wheels and tires or may be
flung out from the
ve hicle when continuing the journe y.
R Check the underbody for trapped branches or
ot her parts of plants and remo vethem.
R Clean the brake discs, brakepads and axle
joints, particularly af ter operation in sand,
mud, grit and gr avel,wate r or similar lydirty
conditions.
R Check the entire floor assembly, the tires,
wheels, bodywork stru cture, brakes, steering,
suspension and exhaust sy stem for any dam‐
age.
R Check the service brake for operating saf ety,
e.g. car ryout a brake test.
R Ifyo u notice strong vib rations af ter driving
off-road, check the wheels and driv etra in for
fo re ign objects again. Remo veany fore ign
objects which can lead toimbalances and
th us cause vibrations. In theeve nt of damage
to the wheels and the drive train, visit a quali‐
fi ed specialist workshop immediately. Fu
nction of the ECO display The ECO display sums up
your driving character‐
istics from thest art tothe end of the trip and
supports a consum ption-optimized driving style.
Yo u can influence consum ption as follo ws:
R Anticipa teroad and traf fic conditions.
R Obser vethege arshift recommendation. Instrument Display wi
thcolor display
The segment's lettering lights up brightl y,the
outer edge lights up and the segment is filled
when theve hicle is driven with thefo llowing char‐
acteristics:
R 1 ACCELERATION: mode rate acceleration
R 2 CONSTANT: consis tent speed
R 3 COASTING: gentle deceleration and roll‐
ing The segment's lettering is gr
ay,th e outer edge is
dark and the segment is em ptied when theve hi‐
cle is driven with thefo llowing characteristics:
R 1 ACCELERATION: sporty acceleration
R 2 CONSTANT: speed fluctuations
R 3 COASTING: heavy braking
Yo u ha vedriven in a consum ption-optimized man‐
ner when:
R The thre e segments ha vebeen comple tely fil‐
led simultaneousl y.
R The edge of all thre e segments lights up. Instrument Display with black and white dis‐
play
The bars will fill up when theve hicle is driven
with thefo llowing characteristics:
R 1Moderate acceleration
R 2Consis tent speed
R 3Gentle deceleration and rolling
The bars will em pty when theve hicle is driven
with thefo llowing characteristics:
R 1Spo rty acceleration
R 2Speed fluctuations
R 3Heavy braking
The displ aywill also show the additional range
(4 Bonu sXXX mi Fr. Start orXXX mi From
Start) that you ha veachie ved with your driving
st yle compared with a driver with a very sporty
driving style. This range does not cor respond to
any fixe d consum ption saving. Driving and parking
11 9

Obser
vethefo llowing no tes: Note
s on cleaning and car ePreve nting damage totheve hicle
Wheels/rims Usewate r and acid-free wheel cleaner. R
Do not use acidic wheel cleaners to
re mo vebrake dust. Otherwise, wheel
bolts and brake components may be
damaged.
R Toavo id cor rosion of brake discs and
brakepads, drive for a few minutes
af te r cleaning before parking the
ve hicle. The brake discs and brake‐
pads warm up and dry out.
Wi ndo ws
Clean wind owsinside and outside with a
damp clo thand with a cleaning agent
re commended for Mercedes-Benz . Do not use dry clo
ths or abrasive or sol‐
ve nt-based cleaning agents toclean the
inside of windo ws.
Wi per blades
Carefully clean thefo lded-a way wiper
blades with a damp clo th.Do not clean
the wiper blades too of ten.
Ex terior
lighting Clean
the lenses with a wet sponge and
mild cleaning agent, e.g. car sha mpoo. Only use cleaning agents or clo
ths suita‐
ble for plast ic lenses.
Sensors Cleanthe sensors in the front and rear
bumper and in thera diator grill with a
soft clo thand car shampoo. When using a po
werwa sher, keep a min‐
imum dis tance of 11.8 in (30 cm).
Re ar view
camera and
360° Cam‐
era Use clean
water and a soft clo thtoclean
th e camera lens. Do not use a po
werwa sher.
Tr ailer hitch
R
Remo vetraces of rust on the ball,
e.g. with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, lightly oil or grease
th e ball head.
R Obser vethe no tes on care in the
trailer hitch manufactu rer's operat‐
ing instructions. Do not clean
the ball neck with a po wer
wa sher or sol vent.
Sliding door R
Remo vefore ign objects from the
vicinity of the contact plates and
contact pins of the sliding door.
R Clean the contact plates and contact
pins with a mild cleaning agent and a
soft clo th. Do not oil or grease
the contact plates
and the contact pins. Maintenance and care
289

Display messages
Possible causes/consequences and 0050 0050Solutions
Check Brake Pads See
Operator's Manual *T
he brakepads ha vereached their wear limit. &
WARNING Risk of accident due torestricted braking po wer
When the brake pads ha vereached their wear limit, the braking
po we r may be restricted. #
Drive on carefully. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Visit a qualified specialist workshop.
004D
Check Brake Fluid Level *T
here is not enough brake fluid in the brake fluid reser voir. &
WARNING Risk of an accident due tolow brake fluid le vel
If th e brake fluid le vel is too lo w,the braking ef fect and the brak‐
ing characteristics may be impaired. #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Do not add brake fluid. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. Do not continue driving. #
Consult a qualified specialist workshop. #
Do not add brake fluid.
Active Brake Assist Func-
tions Limited See Opera-
tor's Manual *A
ctive Brake Assi stis malfunctioning. #
Visit a qualified specialist workshop.
Active Brake Assist Func-
tions Currently Limited
See Operator's Manual *A
ctive Brake Assi stistemp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page149). #
Drive on.
When the ambient conditions are within the sy stem limits, the
sy stem will be available again. #
Ifth e display message does not disappear, stop in accordance
with the traf fic conditions and restart the engine.
Radar Sensors Dirty See
Operator's Manual *
The radar sensor sy stem is malfunctioning. Possible causes:
R Dirt on the sensors
R Heavy precipitation
R Exte nded country driving wi thout other traf fic, e.g. in the desert
Driving sy stems and driving saf ety sy stems may be malfunctioning
or temp orarily una vailable.
When the causes ha vebeen eliminated, the driving sy stems and
driving saf ety sy stems will be available again.
If th e display message does not disappear, proceed as follo ws: 358
Display messages and warning and indicator lamps

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
004D
and
0027
Brake warning lamp (red)
(USA) Only in
the USA: The brake sy stem redwa rning lamp lights up while the
engine is on.
* Po ssible cause:
R The brakepads ha vereached their wear limit. &
WARNING Risk of accident due torestricted braking po wer
When the brake pads ha vereached their wear limit, the braking
po we r may be restricted. #
Drive on carefully. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
0075 Re stra int sy stem warning
lamp The
restra int sy stem redwa rning lamp is lit while the engine is on.
*The restra int sy stem is malfunctioning. &
WARNING Risk of inju rydue tomalfunctions in there stra int
sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem compo‐
nents may be triggered unintentionally or may not deploy as inten‐
ded during an accident. This may af fect the Emer gency Tensioning
Devices or airbags, forex ample. #
Have there stra int sy stem checked and repaired immediately
at a qualified specialist workshop. #
Drive on carefully. #
Obser vethe messages on the multifunction displa y. #
Consult a qualified specialist workshop immediatel y.
00E5 ESP ®
wa rning lamp lights
up The ESP
®
ye llow warning lamp lights up while the engine is on.
* ESP ®
is malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabiliza‐
tion. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. #
Drive on carefully. #
Obser vethe messages on the multifunction displa y. #
Visit a qualified specialist workshop. Display messages and
warning and indicator lamps 381

Sy
stem limitations ............................1 64
Blue tooth ®
............................................. 211
Ac tivating/deactivating .................... 211
Information .......................................2 10
Setting up an Internet connection .... 255
Bottle holder ........................................... 78
Brake ABS (Anti-lock Braking Sy stem) ........ 14 6
Ac tivating/deactivating the HOLD
function ............................................ 15 5
Ac tive Brake Assi st........................... 14 9
BA S (Brake Assi stSystem) ............... 14 6
Braking wi thparking brake: .............. 11 4
Downhill gradient .............................. 11 4
Driving no tes ............................. 111,11 4
EBD (electronic brake forc e distri‐
bution) ..............................................1 48
Heavy and light loads ........................ 11 4
HOLD function .................................. 15 5
New brake discs and brake pads/
linings ............................................... 11 4
Re stricted braking ef fect (salt-trea‐
te dro ads) ........................................ .114
We tro ad sur faces ............................. 11 4
Brake Assi stSystem
see BAS (Brake Assi stSystem)
Brake Assistance see BAS (Brake Assi stSystem)
Brake fluid
No tes ............................................... 346
Brake forc e distribution
EBD (electronic brake forc e distri‐
bution) ..............................................1 48
Brakes Breaking-in no tes .............................. 111
New/replaced brakepads/brake
discs .................................................1 11
Breakdown Assi stance overview .......................... .18
Changing a wheel ............................ .327
Ro adside Assis tance ........................... 24
To w starting .................................... .304
To wing away ..................................... 301
Tr ansporting theve hicle ...................3 03
Breakdown see Flat tire
Breaking-in no tes ..................................1 11
Bulbs Reversing light .................................... 94
Buttons Steering wheel ..................................1 76 C
Call list Calling up options ............................ .249
Deleting ............................................ 24 9
Making a call .................................... 24 9
Overview .......................................... 24 9
Calls ...................................................... .246
Ac cepting ......................................... 24 6
Ac tivating functions du ring a call ...... 24 6
Calls with se veral participants .......... 24 6
Declining .......................................... 24 6
Ending a call ..................................... 24 6
Incoming call during an existing
call .................................................. .246
Making ............................................. 24 6
Camera see 360° Camera
see Rear view camera
Car wash
see Care
Car wash (care) .................................... 286
Car-to-X-Communication Displaying hazard warnings .............. 235
Overview .......................................... 235
Sending hazard warnings ................ .235
Care ....................................................... 290
Car wash .......................................... 286
Carpet ..............................................2 90
Displ ay............................................. 290
Exterior lighting ................................ 288
Headliner .......................................... 290
Matte finish ...................................... 287
Pa int ................................................ .287
Plastic trim ....................................... 290
Po we rwa sher ................................... 286
Re alwo od/trim elements ................2 90
Re ar view camera/360° Camera .... .288
Seat belt .......................................... .290
Seat co ver ........................................ 290
Sensors ............................................ 288
Ta ilpipes .......................................... .288
Tr ailer hit ch...................................... 288
Wa shing byhand .............................. 287
Wheels/rims .................................... 288
Wi ndo ws ........................................... 288
Wi per blades .................................... 288
Cargo compartment lighting Motion de tector .................................. 89
Cargo co mpartment ventilation
Deactivating .....................................1 08
Setting .............................................. 108
Cargo tie-down point ............................273 Index
389