2020 MERCEDES-BENZ SPRINTER seats

Symbols
..................................................... 4At
agl ance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter ....................................... 8
Overhead control panel .............................. 11
Door control panel .................................... .16
Emergencies and breakdowns ................... 18Digital Operator's Manual
......................20
Calling up the Digital Operating
Instructions ............................................... 20 General no
tes.......................................... 21
Environmental pr otection ........................... 21
Mercedes-Benz Genuine Parts ...................21
No tes about attachments, add-on
equipment, ins tallations and con ver‐
sions .......................................................... 22
Operating Instructions .............................. .23
Service and vehicle operation ...................23
Operating saf ety ........................................ 24
Diagno stics connection ............................ .25
No tes on changes tothe engine output ..... 26
Qualified specialist workshop .................... 26
Ve hicle registration ................................... 26
Cor rect use of theve hicle .........................26
Multi Purpose Vehicle ................................ 26
Information on problems with your
ve hicle .......................................................27
Re porting saf ety defects ............................ 27
Limited Warranty ...................................... .27
QR codes forre scue card .......................... 27
Data storage ..............................................28
Copyright .................................................. .30Occupant saf
ety...................................... 31
Re stra int sy stem ........................................31
Seat belts .................................................. 32
Airbags ...................................................... 35
Safely transporting children in the
ve hicle .......................................................36
No tes on pets in theve hicle ......................45 Opening and closing
...............................46
SmartK ey................................................... 46
Doors ........................................................ 49
Sliding door ................................................ 51
Electric sliding door ................................... 52
Re ar-end doors .......................................... 55
Pa rtition sliding door ................................ .56Electrical
step ............................................ 57
Side window .............................................. 58
Anti-theft pr otection ..................................61 Seats and
stowage .................................. 64
Cor rect driver's seat position .................... 64
Seats ......................................................... 64
Ad justing thesteering wheel ......................76
St ow age areas .......................................... .77
Bottle holder .............................................. 78
Cup holder ................................................ .78
Ashtr ayand cigar ette lighter .................... .79
Soc kets ..................................................... 80
Wi relessly charging the mobile phone
and coupling with theex terior antenna ..... 82
Ins talling or removing thefloor mats ......... 83 Light and vision
....................................... 84
Exterior lighting ......................................... 84
Ad justing the interior lighting .................... 87
Changing bulbs .......................................... 90
Wi ndshield wipe rs..................................... 95
Mir rors ....................................................... 97
Using sun visors ........................................98 Climate control
....................................... 99
Overview of climate control sy stems ......... 99
Operating climate control sy stems ..........1 01
Operating air vents .................................. 104
Au xilia ryheating ...................................... 105
Operating cargo compartment ventila‐
tion .......................................................... 108 Driving and pa
rking .............................. 109
Driving .................................................... .109
Battery main switch ................................. 12 0
Au tomatic transmission ........................... 12 2
All-wheel drive ........................................ .124
DSR (Downhill Speed Regulation) ............ 12 6
Electronic le vel control ............................ 12 8
Re fueling ................................................ .133
Pa rking .................................................... 14 0
Driving and driving sa fety sy stems ..........1 45
Wo rkmode ............................................. .168
Tr ailer operation ...................................... 16 9 Instrument Display and on-board
compu ter............................................... 175
Overview of Instrument Display ............... 175
Overview of the buttons on thesteer‐
ing wheel .................................................1 762
Contents

Door control panel in
vehicles with electrically adjus table seats
1 Toadjust the outside mir rors →
97
2 Toactivate/deactivate the cen‐
tral locking sy stem →
50
3 Toswitch seat heating on/off →
76
4 Toadjust the front seats elec‐
tronically →
67
5 Tooperate the memory func‐
tion →
69 6
Toopen a door →
49
7 Toopen/close theright-hand
side window →
58
8 Toopen/close the left-hand
side window →
58 16
Ataglance – Door control panel

Door control panel
vehicles without electrically adjus table seats
1 Toadjust the outside mir rors →
97
2 Toactivate/deactivate the cen‐
tral locking sy stem →
50
3 Toswitch seat heating on/off →
76
4 Toopen a door →
49 5
Toopen/close theright-hand
side window →
58
6 Toopen/close the left-hand
side window →
58 At
aglance – Door control panel 17

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damage due tooperating conditions and
personal driving style The pollutant emission of
theve hicle is
directly related totheve hicle's operation.
Operate your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi‐
ro nment. Please obser vethefo llowing recom‐
mendations on ope rating conditions and per‐
sonal driving style.
Operating conditions: #
Make sure that the tire pressures are
alw ays cor rect. #
Do not transport any unnecessa ry
we ight (e.g. a roof rack which is no lon‐
ge rre qu ired). #
Obser vethe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Always ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while sta‐
tionar y. #
Drive carefully and maintain a su fficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shift gears in good time and use each
ge ar only up to00C3 of its maximum
engine speed. #
Switch off the engine when in stationary
traf fic fo r a prolonged time. #
Drive in a fuel-ef ficient manne r.Pay
attention tothe ECO display for a fuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended tore-use and recycle sub stan‐
ces ins tead of immediately disposing of them.
The releva nt environmental guidelines and regula‐
tions ser vetoprotect the environment and
should be follo we d carefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damage caused bynot using recycled
re conditioned components Mercedes-Benz
AGoffers recycled recondi‐
tioned components and pa rts with the same
qu ality as new parts. The same entitlement
from the Limited Warranty is valid as for new
parts. #
Recycled reconditioned components
and pa rts from Mercedes-Benz AG. *
NO
TEThe ef fectiveness of there stra int
sy stems can be impaired byinstalling
accessory parts, per form ing repairs or
we lding operations Airbags, Emer
gency Tensioning Devices as
we ll as control units and sensors forthe
re stra int sy stems can be ins talled in thefo l‐
lowing areas of theve hicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do not ins tall any accessories such as
audio sy stems in these areas. #
Do not per form repairs or welding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialist workshop. If
yo u use parts, tires, wheels or saf ety-re leva nt
accesso ries which ha venot been appr ovedby
Mercedes-Benz , the operating saf ety of theve hi‐
cle may be jeopardized. Saf ety-re leva nt sy stems,
e.g. the brake sy stem, may malfunction. Only use
Mercedes-Benz Genuine Parts or parts of equal
qu ality. Use only tires, wheels and accesso ries
th at are appr ovedfo ryo ur vehicle model.
Mercedes-Benz testsge nuine pa rts, con version
parts and accessory parts that ha vebeen
appr ovedfo ryo ur vehicle model forre liability,
saf ety and suitabilit y.Despite ongoing ma rket Gene
ral no tes 21

In addition, an incor
rectly fastened seat belt
can also cause injuries, forex ample, in the
eve nt of an accident or when braking or
ch anging direction sudden ly.#
Always ensure that all vehicle occupants
ha ve their seat belts fastened cor rectly
and are sitting prope rly. Alw
ays obser vethe instructions about the cor rect
driver's seat position and adjusting the seat
(/ page 64).
In order forth e cor rectly wornseat belt topro‐
vide the intended le vel of pr otection, each vehicle
occupant must obser vethefo llowing information:
R The seat belt must not be twis ted and must fit
tightly and snu gly across the body.
R The seat belt must be routed across the cen‐
te r of the shoulder and as low down across
th e hips as possible.
R The shoulder section of the seat belt should
not touch your neck nor be routed under your
arm or behind your bac k.
R Avoid wearing bulky clo thing, e.g. a winter
coat.
R Push the lap belt down as far as possible
across your hips and pull tight with the shoul‐
der section of the belt. Ne verro ute the lap
belt across your abdomen.
Pregnant women must also take particular
care with this.
R Neverro ute the seat belt across sharp, poin‐
te d, abrasive or fragile objects.
R Only one person should use each seat belt at
any one time. Infants and children must ne ver
tr ave l sitting on the lap of a vehicle occupant.
R Never secure objects with a seat belt if the
seat belt is being used byone of theve hicle's
occupants. Alw ays obser vethe instructions
fo r loading theve hicle when securing objects,
luggage or loads (/ page271).
Also ensure that no objects, e.g. a cushion,
are ever placed between a person and the
seat.
The seat belts on thefo llowing seats are equip‐
ped with a special seatbelt retractor:
R Co-driver seat
R Rear seats
Ac tivate or deacti vate the special seatbelt retrac‐
to r of the seat belt (/ page 40). If
ch ildren are tr aveling in theve hicle, alw ays
obser vethe instructions and saf ety no tes on
"Children in theve hicle" (/ page37). Limitations of
the pr otection pr ovided bythe
seat belt &
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
In this case, you could slide unde rneath the
seat belt and sus tain abdominal or neck inju‐
ri es, forex ample, particularly in theeve nt of
sudden braking or an accident. #
Adjust the seat properly before com‐
mencing your journe y. #
Always ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der. &
WARNING Risk of inju ryor death when
additional restra int sy stems are not used
fo r persons with a smaller build
Pe rsons under 5 ft(1.50 m) tall cannot wear
th e seat belt cor rectly wi thout a suitable addi‐
tional restra int sy stem.
If th e seat belt is not worncor rectly, it cannot
per form its intended pr otective function. In
addition, an incor rectly fastened seat belt can
also cause injuries, forex ample, in theeve nt
of an accident or when braking or changing
direction suddenly. #
Always secure persons under 5 ft
(1.50 m) tall in a suitable restra int sys‐
te m. Occupant saf
ety33

ot
herwise be in the deployment area of the
airbags.
R Alwayske ep your feet on thefloor. Do not put
yo ur feet on the cockpit, forex ample. Your
fe et may otherwise be in the deployment area
of the airbag.
R Ifch ildren are tr aveling in theve hicle, obser ve
th e additional no tes (/ page37).
R Alwaysstow and secure objects cor rectly.
Objects in theve hicle interior may pr event an air‐
bag from functioning cor rectl y.Each vehicle
occupant must alw ays make sure of thefo llowing
in particular:
R There are no people, animals or objects
between theve hicle occupants and an airbag.
R There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
R There are no accessory parts, such as mobile
navigation devices, mobile phones or cup
holders, attached totheve hicle within the
deployment area of an airbag, e.g. on the
cockpit, on the door, on the side window or
on the side wall trim.
In addition, no connecting cables, tensioning
st ra ps or retaining stra ps must be routed or
attached totheve hicle within the deployment
area of an airbag. Alw ays comply with the
accesso rymanufacturer's ins tallation instruc‐
tions and, in particular, the no tes on suitable
places for ins tallation.
R There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limited pr
otection pr ovided byairbags &
WARNING Risk of inju rydue tomodifica‐
tions tothe airbag co ver
If yo u modify the co ver of an airbag or af fix
objects such as sticke rs to it,the airbag may
no longer function cor rectl y. #
Never modify the co ver of an airbag and
do not af fix objects toit. An airbag's ins
tallation location is identified by
th e label AIRB AG (/page 35). &
WARNING Risk of inju ryor death due to
th e use of unsuitable seat co vers
Uns uitable seat co vers can obstruct or pre‐
ve nt the deployment of the airbags integrated
into the seats.
Consequentl y,the airbags cann otprotect
ve hicle occupants as they are designed todo. #
Only use seat co vers that ha vebeen
appr ovedfo ryo ur vehicle bythe sales
or ga nization named on the inside front
co ver. &
WARNING Risk of inju rydue tomalfunc‐
tions of the sensors in the door paneling
Sensors tocontrol the airbags are located in
th e doors. Modifications or worknot per‐
fo rm ed cor rectly tothe doors or door panel‐
ing, as well as damaged doors, can lead to
th e function of the sensors being impaired.
The airbags might therefore not function
proper lyany more.
Consequent ly,th e airbags cann otprotect
ve hicle occupants as they are designed todo. #
Never modify the doors or parts of the
doors. #
Always ha vewo rkon the doors or door
paneling car ried out at a qualified spe‐
cialist workshop. &
WARNING Risk of inju rydue todeplo yed
airbag
A deplo yed airbag no longer has a pr otective
function and cann otprotect as intended in
th eev ent of an accident. #
Have theve hicle towe dto aqu alified
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediately. Safely transporting
children in theve hicle Alw
ays obser vewhen children are tr aveling in
th eve hicle %
Alw
ays obser vethe saf ety no tesre leva nt to
th e situation. In doing so, you will be able to
identify possible risks and avoid dangers
when children are tra veling in theve hicle
(/ page 37). 36
Occupant saf ety

Be consi
stent
Bear in mind that negligence when securing the
ch ild in thech ild restra int sy stem may ha veseri‐
ous consequences. Alw ays be consis tent and
secu reach ild carefully before each journe y.
To impr oveprotection forch ildren younger than
12 years old or under 5 ft(1.50 m) in height,
Mercedes-Benz recommends you alw ays obser ve
th efo llowing no tes:
R Always secure thech ild in a child restra int
sy stem suitable foryo ur Mercedes-Benz vehi‐
cle.
R The child restra int sy stem must be appropri‐
ate tothe age, weight and size of thech ild.
R The vehicle seat must be suitable forth ech ild
re stra int sy stem tobe ins talled.
Alw ays ins tall a child restra int sy stem on a suita‐
ble rear seat. Accident statistics show that chil‐
dren secured on there ar seats are safer than
ch ildren secured on the co-driver seat.
Ac cident statistics show that children secured on
th ere ar seats are general lysafer than children
secured on the front seats. Forth is reason,
Mercedes-Benz strongly advises that you ins tall a
ch ild restra int sy stem on a rear seat.
The generic term ch ildrestra int sy stem
The generic term child restra int sy stem is used in
th ese Operating Instructions. A child restra int
sy stem is, forex ample:
R A baby car seat
R Arear wa rd-facing child seat
R Aforw ard-facing child seat
R Ach ild boos ter seat with a backrest and seat
belt guides
The child restra int sy stem must be appropriate to
th e age, weight and size of thech ild.
Observing la wsand regulations
Alw ays obser vethe legal requ irements for using a
ch ild restra int sy stem in theve hicle.
Observing thest andards forch ild restra int
sy stems
All child restra int sy stems must meet thefo llow‐
ing standards:
R U.S. Federal Mo torVe hicle Saf etySt andards
21 3 and 225
R Canadian Mo torVe hicle Saf etySt andards 213
and 210.2 Confirmation
that thech ild restra int sy stem cor‐
re sponds tothest andards can be found on an
instruction label on thech ild restra int sy stem.
This confirmation can also be found in the ins tal‐
lation instructions that are included with thech ild
re stra int sy stem. De
tecting risks, avoiding dan ger Securing sy
stems forch ild restra int sy stems
in theve hicle
Only use thefo llowing securing sy stems forch ild
re stra int sy stems:
R The LATC H-type (ISOFIX) secu ring rings
R The seat belt sy stem of theve hicle
R The TopTe ther anchorages
Ins talling a LATC H-type (ISOFIX) child restra int
sy stem is prefer red.
Simply attaching tothe securing rings on the
ve hicle can reduce therisk of ins talling thech ild
re stra int sy stem incor rectl y.
When securing a child with the integrated seat
belt of theLA TC H-type (ISOFIX) child restra int
sy stem, alw ays comply with the permissible gross
we ight forth ech ild and child restra int sy stem
(/ page 41).
A boos ter seat may be necessary toachie ve
proper seat belt positioning forch ildren over
40 lbs (18 kg) un tilthey reach a height where a
th re e-point seat belt fits properly wi thout a boos‐
te r seat.
Mercedes-Benz recommends a child boos ter seat
with a backrest and seat belt guides.
Ad vantage of a rear wa rd-facing child restra int
sy stem
It is preferable totranspo rta baby or a small
ch ild in a suitable rear wa rd-facing child restra int
sy stem. In this case, thech ild sits in the opposite
direction tothe direction of tra vel and faces
ba ckwa rds.
Ba bies and small children ha vecompa ratively
we ak neck muscles in relation tothe size and
we ight of their head. The risk of injury tothe cer‐
vical spine during an accident can be reduced in
a re ar wa rd-facing child restra int sy stem. Occupant saf
ety37

Overview of suitable seats in
theve hicle for in stalling a child restra int sy stem Securing sy
stems forch ild restra int sy stems Ve
hicle seat
Left/right rear seat
Preferred securing sy stem:
® LATC H-type (ISOFIX) child
seat securing sy stem
(/ page 41 )
¯ Ifav ailable, also secure with
To pTe ther (/ page 42) Alternative securing sy
stem:
R Seat belt on vehicle seat
Co-driver seat Securing system:
R Seat belt on vehicle seat
Center rear seat
Securing system:
R Seat belt on vehicle seat
¯ Ifav ailable, also secure with
To pTe ther (/ page 42) Ac
tivating/deactivating the special seatbelt
re tractor of the seat belt &
WARNING Risk of inju ryor death if a
seat belt is unfas tened while theve hicle
is in motion
If th e seat belt is released while theve hicle is
in motion, thech ild restra int sy stem is no lon‐
ge r cor rectly secu red. The child seat saf ety
fe ature is deactivated and the seat belt is
dr aw n in a bit bythe inertia reel.
It is therefore not possible toengage the seat
belt again. #
Pull over and stop theve hicle safely as
soon as possible, paying attention to
ro ad and traf fic conditions. #
Activate thech ild seat saf etyfe ature
again and cor rectly secu rethech ild
re stra int sy stem. Re
quirements
When enabled, the special seatbelt retractor
ensures that the seat belts on the co-driver seat
and there ar seats do not slac ken once thech ild
re stra int sy stem is secured.
The seat belts on thefo llowing seats are equip‐
ped with a special seatbelt retractor:
R Co-driver seat
R Rear seats Installing a
child restra int sy stem #
When ins talling a child restra int sy stem,
alw ays obser vethe manufacturer's ins talla‐
tion and operating instructions forth ech ild
re stra int sy stem used as well as the no tes in
th ese Operating Instructions. #
Pull the seat belt smoo thly from the seat belt
outlet. #
Enga gethe seat belt tongue in the seat belt
buckle.
Ac tivating the special seatbelt retractor #
Extend the seat belt fully and then allow the
inertia reel to retract the belt.
When the special seatbelt retractor is acti va‐
te d, you should hear a ratcheting sound. #
Push thech ild restra int sy stem down until the
seat belt is tight.
Deactivating the special seatbelt retractor #
Press there lease button of the seat belt
buckle. #
Hold the seat belt tongue and guide ba ckto
th e seat belt outlet. 40
Occupant saf ety