2020 MERCEDES-BENZ SPRINTER airbag off

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damage due tooperating conditions and
personal driving style The pollutant emission of
theve hicle is
directly related totheve hicle's operation.
Operate your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi‐
ro nment. Please obser vethefo llowing recom‐
mendations on ope rating conditions and per‐
sonal driving style.
Operating conditions: #
Make sure that the tire pressures are
alw ays cor rect. #
Do not transport any unnecessa ry
we ight (e.g. a roof rack which is no lon‐
ge rre qu ired). #
Obser vethe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Always ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while sta‐
tionar y. #
Drive carefully and maintain a su fficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shift gears in good time and use each
ge ar only up to00C3 of its maximum
engine speed. #
Switch off the engine when in stationary
traf fic fo r a prolonged time. #
Drive in a fuel-ef ficient manne r.Pay
attention tothe ECO display for a fuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended tore-use and recycle sub stan‐
ces ins tead of immediately disposing of them.
The releva nt environmental guidelines and regula‐
tions ser vetoprotect the environment and
should be follo we d carefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damage caused bynot using recycled
re conditioned components Mercedes-Benz
AGoffers recycled recondi‐
tioned components and pa rts with the same
qu ality as new parts. The same entitlement
from the Limited Warranty is valid as for new
parts. #
Recycled reconditioned components
and pa rts from Mercedes-Benz AG. *
NO
TEThe ef fectiveness of there stra int
sy stems can be impaired byinstalling
accessory parts, per form ing repairs or
we lding operations Airbags, Emer
gency Tensioning Devices as
we ll as control units and sensors forthe
re stra int sy stems can be ins talled in thefo l‐
lowing areas of theve hicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do not ins tall any accessories such as
audio sy stems in these areas. #
Do not per form repairs or welding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialist workshop. If
yo u use parts, tires, wheels or saf ety-re leva nt
accesso ries which ha venot been appr ovedby
Mercedes-Benz , the operating saf ety of theve hi‐
cle may be jeopardized. Saf ety-re leva nt sy stems,
e.g. the brake sy stem, may malfunction. Only use
Mercedes-Benz Genuine Parts or parts of equal
qu ality. Use only tires, wheels and accesso ries
th at are appr ovedfo ryo ur vehicle model.
Mercedes-Benz testsge nuine pa rts, con version
parts and accessory parts that ha vebeen
appr ovedfo ryo ur vehicle model forre liability,
saf ety and suitabilit y.Despite ongoing ma rket Gene
ral no tes 21

#
Toset the seat fore -and-aft adjustment:
ra ise le ver1 and slide the seat into the
re qu ired position. #
Ensure that the seat is engaged. #
Toset the seat heigh t:ke ep on pressing or
pulling le ver2 until therequ ired seat height
has been reached. #
Toset the seat backrest inclination: rotate
handwheel 3forw ards and backwards until
th ere qu ired position has been reached. Ad
justing the front seats mechanically (with
Seat Comfort Package) &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. &
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Obser
vethe saf ety no tes on "Airbags" and "Chil‐
dren in theve hicle". &
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle. #
Always make sure that the driver's seat
is engaged before starting theve hicle. &
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you or
ot her vehicle occupants could be trapped and
th ereby injured.
Children in particular could accidentally press
th e electrical seat adjustment buttons and
become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of inju rydue tohead
re stra ints which are not ins talled or are
adjus ted incor rectly
If head restra ints are not ins talled or are
adjus ted incor rectly, the head restra ints can‐
not pr ovide pr otection as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Always drive with the head restra ints
ins talled. #
Before driving off, make sure forev ery
ve hicle occupant that the center of the
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toset the height and inclination of the head
re stra ints tothe cor rect position. 66
Seats and stowage

&
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Obser
vethe saf ety no tes on "Airbags" and "Chil‐
dren in theve hicle". &
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle. #
Always make sure that the driver's seat
is engaged before starting theve hicle. &
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you or
ot her vehicle occupants could be trapped and
th ereby injured.
Children in particular could accidentally press
th e electrical seat adjustment buttons and
become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of inju rydue tohead
re stra ints which are not ins talled or are
adjus ted incor rectly
If head restra ints are not ins talled or are
adjus ted incor rectly, the head restra ints can‐
not pr ovide pr otection as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Always drive with the head restra ints
ins talled. #
Before driving off, make sure forev ery
ve hicle occupant that the center of the
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toset the height and inclination of the head
re stra ints tothe cor rect position.
Using the head restra int fore -and-aft adjustment,
adjust the head restra int so that it is as close to
th e back of the head as possible. &
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
When braking or in theeve nt of an accident,
yo u could slide unde rneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple. #
Adjust the seat properly before begin‐
ning your journe y. #
Always ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der. *
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make sure
th at there are no objects in thefo ot we ll,
under or behind the seats. 68
Seats and stowage

Note
s on cleaning and car ePreve nting damage totheve hicle
Ste ps
R
Clean the electrically operated steps
and their housing with a po wer
wa sher.
R After cleaning, spr aythe lateral
guides with silicone spr ay.
R Clean thesteps in the bumper with a
po we rwa sher. Do not use oil or grease as a lubricant.
Aluminum
dropsides R
Brush down the aluminum dropsides
with water and a neutral or mild alka‐
line cleaning agent. Do not use abrasive cleaning agents
to
clean the dropsides. Note
s on interior care &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous.
When the airbags are deplo yed, plastic parts
may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts totear
or fail in an accident. #
Never blea chor dye seat belts. Obser
vethefo llowing no tes: Note
s on cleaning and car ePreve nting damage totheve hicle
Seat belts Clean with lukewarmsoapy water. R
Do not use chemical cleaning
agents.
R Do not dry the seat belt byheating
abo ve176°F (80°C) or in direct sun‐
light.
Display Cleanthe sur face carefully wi tha mic ro‐
fi ber clo thand LCD/TFT displ aycare
product. R
Switch off the display and let it cool
down.
R Do not use any other agents.
Plastic trim R
Clean with a damp microfiber clo th.
R For heavy soiling: use care product
re commended for Mercedes-Benz . R
Do not af fix st icke rs,fi lms or similar.
R Do not allow tocome into contact
wi th cosmetics, insect repellent and
sun creams.
Re alwo od/
trim ele‐
ments R
Clean with a mic rofiber clo th.
R Blackpiano-lacquer look: clean with
a damp clo thand soapy water.
R For heavy soiling: use care product
re commended for Mercedes-Benz . Do not use sol
vent-based cleaning
agents, polishes or waxes. 290
Maintenance and care

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
004D
and
0027
Brake warning lamp (red)
(USA) Only in
the USA: The brake sy stem redwa rning lamp lights up while the
engine is on.
* Po ssible cause:
R The brakepads ha vereached their wear limit. &
WARNING Risk of accident due torestricted braking po wer
When the brake pads ha vereached their wear limit, the braking
po we r may be restricted. #
Drive on carefully. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
0075 Re stra int sy stem warning
lamp The
restra int sy stem redwa rning lamp is lit while the engine is on.
*The restra int sy stem is malfunctioning. &
WARNING Risk of inju rydue tomalfunctions in there stra int
sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem compo‐
nents may be triggered unintentionally or may not deploy as inten‐
ded during an accident. This may af fect the Emer gency Tensioning
Devices or airbags, forex ample. #
Have there stra int sy stem checked and repaired immediately
at a qualified specialist workshop. #
Drive on carefully. #
Obser vethe messages on the multifunction displa y. #
Consult a qualified specialist workshop immediatel y.
00E5 ESP ®
wa rning lamp lights
up The ESP
®
ye llow warning lamp lights up while the engine is on.
* ESP ®
is malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabiliza‐
tion. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. #
Drive on carefully. #
Obser vethe messages on the multifunction displa y. #
Visit a qualified specialist workshop. Display messages and
warning and indicator lamps 381

1,
2, 3 ...
3-zone automatic climate control
(operating unit) .................................... .101
12 V so cket
see Soc ket (12 V)
11 5 V soc ket
see Soc ket (1 15 V)
360° Camera ........................................ 15 9
Care ................................................ .288
Fu nction ........................................... 15 9
Selecting a view ................................ 161
Switching au tomatic operation
on/off (rear view camera) ................. 161A
ABS (Anti-lock Braking Sy stem) .......... 14 6
Ac celeration
see Using kickdown
Ac cess data
Setting (Blue tooth®
) .........................2 55
Ac oustic locking verification signal
Ac tivating/deactivating ...................... 47
Ac tivating/deactivating the HOLD
function ................................................. 15 5
Ac tive Brake Assi st.............................. 14 9
Fu nction/no tes ................................ 14 9
Setting .............................................. 15 0
Ac tive Di stance Assist DISTRO NIC..... 15 2
Calling up a speed ............................ 15 3
Fu nction ........................................... 15 2
Increasing/decreasing speed ........... 15 3
Re quirements .................................. .153
St eering wheel buttons ..................... 15 3
St oring a speed ................................ 15 3
Switching off/deacti vating ............... 15 3
Switching on/activating ................... 15 3
Sy stem limitations ............................1 52
Ac tive Lane Keeping Assist .................167
Fu nction ........................................... 167
Sy stem limitations ............................1 67
Tr ailer operation .............................. .167
Ac tive Parking Assist
Maneuvering assis tance ................... 161
Ad aptive cruise control
see Active Dis tance Assi stDISTRONIC
Ad aptive Highbeam Assist
Fu nction ............................................. 86
Switching on/o ff................................ 86
Ad d-on equipment .................................. 22 Ad
d-on equipment guidelines ............... 22
Ad ditional turn signal light (all-
wheel drive vehicles) ............................. 92
Ad diti ve ................................................. 344
DEF .......................................... 136, 343
Engine oil ......................................... 344
Ad diti ves
Fu el .................................................. 341
Ad diti ves (DEF)
see DEF
Ad diti ves (engine oil)
see Additive
Ad diti ves (fuel)
see Fuel
Ad dress book
see Contacts
ADR (working speed control) Adjusting .......................................... 16 9
Fu nction ........................................... 16 8
Switching on/off .............................. 16 9
Af ter-sales service center
see ASS YST PLUS
Air nozzles see Air vents
Air vents ........................................1 04,105
adjusting (front) ................................ 104
Ad justing (roof) ................................. 105
Re ar passenger compartment .......... 105
Airbag ...................................................... 35
Ac tivation ........................................... 32
Fr ont airbag (driver, front
passenger) ......................................... 35
Ins tallation locations .......................... 35
Overview ............................................ 35
Pr otection impaired ............................36
Pr otection pr ovided ............................ 35
Side airbag ........................................ .35
Wi ndow cur tain airbag ........................ 35
Alarm sy stem
see ATA (Anti-Theft Alarm sy stem)
Alertness assistant see ATTENTION ASSIST
All-wheel drive Engaging ...........................................1 25
Engaging/disengaging ..................... .125
LO Wrange ........................................ 12 6
No tes ................................................ 124
Alternative route
see Route Index
387

Direction indicator
see Indicator
Display (care) ........................................ 290
Display (MBUX multimedia sy stem)
Settings ............................................ 209
Display (multimedia sy stem) .............. 200
Home screen .................................... 19 9
No tes ................................................ 19 8
Operating ......................................... 200
Setting acoustic operating feed‐
back .................................................2 00
Display (on-board comp uter)............... 17 7
Display message .................................. 355
Calling up (on-board co mputer) ........ 355
No tes ............................................... 355
Display messages 00AC ............................................... 364
00B2 - - -mph................................... 361
003D 12V Battery See Operator's
Manual .............................................3 66
0099 Additive Sy stem Fault Emer‐
ge ncy Op.: XXX mph See Opera‐
to r's Manual .................................... .369
0099 Additive Sy stem Fault See
Operator's Manual ...........................368
0099 Additive Sy stem Fault Starts
until Emerg. Op.: XXX See Opera‐
to r's Manual .................................... .368
Û ATTENTION ASSIST Inopera‐
tive ................................................... 364
Û ATTENTION ASSIS T:Take a
Break! ............................................... 364
0049 AutoLamp Function Inopera‐
tive .................................................. .375
004D Check Brake Fluid Le vel.......... 358
00AC Check Coolant Le vel See
Opera tor's Manual ............................ 367
00B2 Check Engine Oil AtNext
Re fueling .......................................... 366
00B2 CheckEngine Oil Le vel (Add
1 Liter) ............................................ .365
003A CheckFuel Filter ..................... 364
0049 Check Left Low Beam (e xam‐
ple) .................................................. .376
0077 Check Tire s ............................. 37000B2
Check Washer Fluid ................. 371
00AC Coolant Too Hot Stop Vehicle
Tu rn Engine Off ................................ 366
00CE Currently Un available Cam‐
era Dirty .......................................... .362
0025 Currently Un available See
Operator's Manual ...........................360
00E5 Currently Un available See
Operator's Manual ...........................360
00AF Don't Forget Your Key............ .370
00B3 Engine Oil Le vel Cann otBe
Measured ......................................... 365
00B2 Engine Oil Le vel Low Stop
Ve hicle Turn Engine Off .................... 365
00B2 Engine Oil Pressure Stop
Switch Off Engine ............................. 365
00B2 Engine Oil Reduce Oil Le vel.... .3 65
0075 Front Left Malfunction
Service Required (e xample).............. 356
00D4 Fuel Le vel Low ........................ 364
0024 Incline TooSt eep See Opera‐
to r's Manual ..................................... 357
003B Inoperative Battery Low ..........372
003B Inoperative Refuel Vehicle .......3 72
0025 Inoperative See Operator's
Manual .............................................3 60
00E5 Inoperative See Operator's
Manual ............................................. 359
007A Inoperative See Operator's
Manual ............................................. 359
003B Inoperative See Operator ’s
Manual ............................................. 372
00AF KeyNot De tected (red dis‐
pl ay messa ge)...................................3 71
00AF KeyNot De tected (white dis‐
pl ay messa ge)...................................3 71
0075 Left Side Cur tain Airbag Mal‐
function Service Required (e xam‐
ple) .................................................. .356
0049 Malfunction See Operator ’s
Manual ............................................. 375
ð Maximum Speed Exceeded ..... 361
00AF Obtain a New Key.................... 371 392
Index

see
Touch Control N
Na vigation
Menu (on-board computer) ............... 181
Overview ...........................................2 17
Showing/hiding the menu ................2 16
Switching on ..................................... 216
Up dating the map data ..................... 239
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 187
Na vigation
see Destination
see Destination entry
see Parking service
see Route
see Route guidance
see Traf fic information
Na vigation announcements
Ac tivating/deactivating .................... 230
Ad justing thevo lume ........................ 231
Re peating .........................................2 31
Switching audio fadeout on/off ........ 231
Na vigation instructions (on-board
computer) ..............................................1 81
Ne arField Communication (NFC) .......2 45
Connecting a mobile phone tothe
MBUX multimedia sy stem ................2 45
Gene ral information .......................... 24 5
Switching mobile phones ................. 24 5
Using a mobile phone ....................... 24 5
NFC see Near Field Communication (NFC)
No tification types ................................ 205
No tifications Center
Calling up notifications ..................... 206
Editing notifications ......................... 206
Global sea rch ................................... 207
Noti fication types ............................. 205
Overview .......................................... 205
Selecting actions for notifications .... 206
Using theglobal sear ch.................... 207
No tifications Center
see Notification types
No zzles
see Air vents O
Occupant saf ety
see Airbag
see Pets in theve hicle see
Restra int sy stem
see Seat belt
Odome ter
see Display total dis tance (trip menu)
Oil see Engine oil
On-board co mputer .............................. 176
Ad justing thest ationary heater/
ve ntilation ......................................... 107
Assi stance graphic menu ................ .179
Diesel particulate filter load display
.......................................................... 12 0
Displ aying the service due date ........ 278
Media menu .....................................1 82
Menu navigation ............................... 181
Menus overview ................................ 176
Multifunction display ........................ 17 7
Operating .......................................... 176
Ra dio menu ...................................... 181
Service menu .................................... 178
Settings menu .................................. 183
Te lephone menu .............................. .182
Tr ip menu ........................................ .179
On-board diagno stics inter face
see Diagno stics connection
On-boa rdelectronics
Engine electronics ............................ 337
No tes ................................................ 337
Tw o-w ayradios .................................3 37
Open-source software ........................... 30
Opening and closing the loc kable
compartment abo vethe windshield .....78
Opening the cup holder in there ar
passen ger co mpartment ....................... 78
Opening/closing the hood .................. 278
Operating fluids
Ad ditives (fuel) .................................. 341
Brake fluid ........................................ 346
Coolant (engine) .............................. .347
DEF .................................................. 343
Engine oil ......................................... 344
Fu el (diesel) ...................................... 341
Fu el (gasoline) ..................................3 41
No tes ............................................... 340
Wi ndshield washer fluid .......... .347, 348
Operating Instructions (vehicle
equipment) .............................................23
Operating saf ety
Chan ges in the engine po wer out‐
put ...................................................... 26
Information ........................................ .24 Index
401