2020 MERCEDES-BENZ SPRINTER flat tire

Operating
the on-board computer ............ 176
Overview of the displa yson the multi‐
function display ....................................... 17 7
Setting the instrument lighting ................1 78
Menus and submenus .............................. 178Vo
ice Control Sy stem ........................... 184
No tes on operating saf ety ...................... .184
Operation ................................................ 184
Using theVo ice Cont rol Sy stem ef fec‐
tively ........................................................ 186
Basic voice commands ............................ 187Mercedes PRO
....................................... 19 5
Information about Mercedes PRO
(Mercedes me) ........................................ 19 5
Information about Mercedes PRO con‐
nect (Mercedes me connect) ................... 19 5
Calling the Mercedes-Benz Cus tomer
Center using the multimedia sy stem .......1 95
Making a call via theove rhead control
panel .......................................................1 96
Information on the breakdown assis‐
ta nce call via theove rhead control
panel .......................................................1 96
Giving permission for data transfer .......... 19 6
Tr ans ferred data during a service call ...... 19 6MBUX multimedia sy
stem .................... 19 8
Overview and operation ........................... 19 8
Sy stem settings ....................................... 209
Ve hicle information ..................................2 15
Na vigation ................................................ 216
Te lephone ................................................ 24 2
Online and Internet functions .................. 254
Media .......................................................2 61
Ra dio .......................................................2 65
Sound ...................................................... 270Tr
anspo rting .......................................... 271
No tes on loading guidelines .................... 271
Load distribution ..................................... 272
Secu ring loads ......................................... 272
Car rier sy stems ....................................... 274
Using the interior roof car rier sy stem ...... 275
Placing a load on the wheel ar ch............. 277 Maintenance and care
..........................278
ASS YST PLUS service inter val display .... .278
Engine compartment ............................... 278
Cleaning and care .................................. .286 Breakdown assi
stance ......................... 292
Emergency .............................................. 292
Emergency Call Sy stem ........................... 292
Flat tire ....................................................2 94
Battery .................................................... 294
To wing or tow- starting ............................ .300
Electrical fuses ........................................ 304
Ve hicle tool kit ......................................... 305
Hydraulic jack ......................................... 306 Wheels and tires
................................... 308
Information on noise or unusual driving
ch aracteristics ........................................ .308
No tes on regular lyinspecting wheels
and tires .................................................. 308
Information on driving with summer
tires ........................................................ .308
Information on M+S tires ......................... 309
No tes on snow chains ............................ .309
Ti re pressure ............................................ 310
Loading theve hicle ..................................3 17
Ti re labeling ............................................ .319
Information on definitions (tires and
loading) ................................................... 323
Changing a wheel .................................... 324
Spare wheel ............................................ 332 Te
ch nical data ....................................... 337
Information on tech nical da ta.................. 337
On-board electronics ............................... 337
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................3 38
Operating fluids and capacities .............. .340
Ve hicle data ............................................ 348
Tr ailer hit ch............................................. 349
Lashing points and car rier sy stems ......... 353 Display messages and
warning and
indicator lamps ..................................... 355
Display messages .................................... 355
Indicator and warning lamps .................... 376 Index
...................................................... 387 Con
tents 3

1
Checking and topping up oper‐
ating fluids →
340
St arting assis tance →
295
2 Buttons forth e SOS emer gency
call sy stem and roadside assis‐
ta nce →
293
3 Warning lamp →
292
Saf etyve st →
292
Fir st-aid kit (so ftsided) →
292
4 Vehicles with rear-wheel drive:
hy draulic jack and tire-change
to ol kit →
306 5
Hazard warning lights →
85
6 QR code for accessing there s‐
cue card →
27
7 Todisconnect thest ar ter bat‐
te ry →
298
8 Fuelfiller flap with instruction
labels for tire pressu re, fuel
type and QR code for access‐
ing there scue card →
13 3
9 Flat tire →
294 18
Ataglance – Emer gencies and breakdowns

wa
sher and the associated spr aycould cause
considerable damage totheve hicle.
To avo id damage to yourvehicle, obser vethefo l‐
lowing when using a po werwa sher:
R maintain a minimum dis tance of 11.8 in
(30 cm) totheve hicle when using 25° flat-
spr aynozzles and di rtgrinders or 27.6 in
(70 cm) when using round-spray nozzles and
obse rveth e information in the equipment
manufacturer's operating instructions.
R do not direct the nozzle of the po werwa sher
directly at sensitive parts such as tires, slits,
electrical components, batteries, light bulbs
and ventilation slits.
R maintain a minimum di stance of 19.7 in
(50 cm) for a rear view camera. Wa
shing theve hicle byhand Obser
vethe legal requirements, forex ample in
many countries washing byhand is only allo wed
at specially designated wash ba ys. In this case,
make sure that a specially designated wash bay is
used forwa shing byhand. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarm wate r and a
soft car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully spr aytheve hicle with water and dry
off with a leath er cloth. Be careful not to
point thewate r jet directly towa rdsth e air
inlet grilles. The blo wer should be switched
off while doing so. #
Do not let the cleaning agent dry on the paint‐
wo rk.
At the onset of winter, remo veall traces of road
salt deposits carefully and as soon as possible. Note
s on care of paint and matte finish *
NO
TEPaint wo rkdamage and cor rosion
due toinadequate care Fa
ilure toprom ptly and thoroughly remo ve
dirt from bird droppings or other residue
could result in paintwork damage and cor ro‐
sion at a later date. #
Clean dirt off paint and matte finish
th oroughly and as soon as possible. Maintenance and care
287

Data transmitted is
vehicle information. For any
qu estions about the collection, use and sharing
of the eCall sy stem data, please contact MBU‐
SA 's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo r Canada, please contact MBC’s Cust omer
Assis tance Center at 1-800-387-0 100.
Cust omer requ ests for co vered information
should be submitted via the same channels.
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined
R Avo ice connection totheve hicle occupants
can be es tablished Flat tire
Note
s onflat tires &
WARNING Risk of an accident when driv‐
ing wi thaflat tire
A flat tire greatly impairs driving characteris‐
tics, as well as steering and braking. #
Do not drive with a flat tire. #
Remo vetheflat tire and ins tallthe
spare wheel or consult a qualified spe‐
cialist workshop. Depending on
your vehicle's equipment, in the
eve nt of a flat tire you ha vethefo llowing possibil‐
ities:
R You can call breakdown assis tance via the
breakdown assis tance call button in theove r‐
head control panel (/ page196).
R Cha nge the wheel (/ page 327). Batte
ry Note
s onthe12 V battery &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can lead tofunction restrictions in saf ety-re l‐
ev ant sy stems, forex ample the lighting sys‐
te m, ABS (anti-lock braking sy stem) or ESP ® (Elect
ronic Stability Prog ram). The operating
saf ety of your vehicle may be restricted.
Yo u could lose control of theve hicle in the
fo llowing situations:
R when braking
R intheeve nt of ab rupt steering maneuvers
and/or when theve hicle's speed is not
adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not continue driving. #
Always ha vewo rkon the battery car ried
out at a qualified specialist workshop. R
Further information on ABS (/ page146)
R Further information on ESP ®
(/ page 147)
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at an authorized Mercedes-Benz
Center.
Should youwa nttoreplace the battery yourself,
obse rveth efo llowing information:
R Alwaysre place a faulty bat tery with a battery
which fulfills theve hicle's specific require‐
ments.
R Carryove r de tach able parts such as theve nt
hose, elbow fitting or term inal co ver from the
battery tobe replaced.
R Make sure that theve nt hose is al wayscon‐
nected toits original opening on the battery
side.
Ins tallth eex isting or newly supplied stop
plugs.
Otherwise, gases or battery acid could
escape.
R Make sure that the de tach able parts are con‐
nec ted in the same way as before.
Fo r saf etyre asons, Mercedes-Benz recommends
th at you on lyuse bat teries that ha vebeen tested
and appr ovedfo ryo ur vehicle byMercedes-Benz.
These batteries pr ovide inc reased impact pr otec‐
tion topreve ntvehicle occupants from suf fering
acid bu rns should the battery be damaged in an
accident. 294
Breakdown assis tance

Fr
ont axle tire pressures on vehicles with all-wheel/rear wheel drive and single tires
Max. front axle load 4101 lbs (1860 kg) Ti
re s/disc wheel Vehicle load Max. front axle load
41 01 lbs (1860 kg)
LT 24 5/75R16 120/1 16QF ully laden 320 kPa (3.2 bar/46 psi)Fr
ont axle tire pressures on vehicles with rear wheel drive and single tires
Max. front axle load 4409 lbs (2000 kg) Ti
re s/disc wheel Vehicle load Max. front axle load
44 09 lbs (2000 kg)
LT 24 5/75R16 120/1 16QF ully laden
360 kPa (3.6 bar/52 psi)1)1)
Only valid forve hicles with a long wheelbase
17 1 in (4350 mm) and a permissible gross weight
of ove r77 16 lbs (3.5 t).
Re ar axle tire pressures on vehicles with all-wheel/rear wheel drive and single tires
Max. rear axle load 5357 lbs (2430 kg)Ti
re s/disc wheel Vehicle load Max.rear axle load
5357 lbs (2430 kg)
LT 24 5/75R16 120/1 16QF ully laden 480 kPa (4.8 bar/70 psi)
LT 24 5/75R16 120/1 16 Q
Partially laden 2)
420 kPa (4.2 bar/61 psi) 2)2)
It is only permissible touse this reduced tire
pressure if it can be guaranteed byweighing the
ve hicle that there ar axle load of 4960 lbs
(2250 kg) will not be exceeded. In case of doubt,
inflate to480 kPa (4.8 bar/70 psi).
Fr ont axle tire pressures forve hicles with all-wheel/rear wheel drive and twin tires
Max. front axle load 4079 lbs (1850 kg)Ti
re s/disc wheel Vehicle load Max. front axle load
4079 lbs (1850 kg)
LT 21 5/85R16 115/1 12QF ully laden 380 kPa (3.8 bar/55 psi)Max. front axle load
4409 lbs (2000 kg) Ti
re s/disc wheel Vehicle load Max. front axle load
44 09 lbs (2000 kg)
LT 21 5/85R16 115/1 12QF ully laden 420 kPa (4.2 bar/61psi) 312
Wheels and tires

Re
ar axle tire pressures on vehicles with rear wheel drive and Super Single tires
Max. rear axle load 7055 lbs (3200 kg)Ti
re s/disc wheel Vehicle load Max.rear axle load
7055 lbs (3200 kg)
285/65R16C 131R Fully laden 460 kPa (4.6 bar/67 psi)Max.
rear axle load 7716 lbs (3500 kg) Ti
re s/disc wheel Vehicle load Max.rear axle load
77 16 lbs (3500 kg)
285/65R16C 131R Fully laden 520 kPa (5.2 bar/75 psi)Be sure
toalso obse rveth efo llowing fur ther rela‐
te d subjects:
R Notes on tire pressure (/ page310)
R Tire and Loading In form ation placard
(/ page 317)
R Maximum tire pressu re (/ page 321) Overview of
the tire pressure table for eme rgency spa rewheels Ti
re s/emer gency spare wheel Air pressur eIn combination with vehicle
tires
225/75 R16C 121/120R (122L) 1)
370 kPa (3.7 bar/54 psi) 225/75 R16C 121/120R (122L)
225/75 R16C 121/120R (122L) 1)
690 kPa (6.9 bar/100 psi) 285/65 R16C 131R 1)
Va lid touse for a short time as an emer gency
spa rewheel on Super Sin gle ve hicles for a dis‐
ta nce of maximum 100 km (62 miles) and at a
maximum speed of 55 km/h (34 mph). Ti
re pressure moni toring sy stem Fu
nction of the tire pressure monitor on sin‐
gl e tires &
DANG ER Risk of accident due toincor‐
re ct tire pressure
Each tire, including the spare (if pr ovided),
should be checked monthly when cold and
inflated tothe inflation pressure recommen‐
ded bytheve hicle manufacturer on theve hi‐
cle placard or tire inflation pressure label. (If
yo ur vehicle has tires of a dif fere nt size than
th e size indicated on theve hicle placard or
tire inflation pressure label, you should de ter‐ mine
the proper tire inflation pressure for
th ose tires.)
As an added saf etyfe ature, your vehicle has
been equipped with a tire pressure monitor‐
ing sy stem (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires is significantly unde r-inflated. Accord‐
ingly, when the low tire pressure telltale illu‐
minates, you should stop and check your tires
as soon as possible, and inflate them tothe
proper pressure. Driving on a significantly
under-inflated tire causes the tire toove rheat
and can lead totire failure. Under-inf lation
also reduces fuel ef ficiency and tire tread li fe,
and may af fect theve hicle's handling and
st opping ability. Please no tethat the TPMS is
not a substitute for proper tire maintenance,
and it is the driver's responsibility tomaintain
cor rect tire pressure, even if under-inflation 314
Wheels and tires

1
Tread weargrade
2 Traction grade
3 Temp erature grade
% The data shown in
the illustration is sample
data.
% This grading is not legally prescribed
for Can‐
ada, but specified in most cases anyw ay.
Tr ead weargrade
The tread wear grade is a comparative grading
based on tread wear grade tests conducted
under contro lled conditions on a specified U.S.
Depa rtment of Transpor tation test trac k.For
ex ample, a tire graded 150wo uld wear one and
one-half times as well on the go vernment test
track as a tire graded 100.
The relative per form ance of tires depends upon
th e actual conditions of their use, ho wever,and
may depart significantly from the norm due to
va riations in driving habits, service practices and
dif fere nces in road characteristics and climate
conditions.
Tr action grade &
DANG ER Risk of accident due toinade‐
qu ate traction
The traction grade assigned tothis tire is
based on stra ight-ahead braking traction
te sts, and does not include either accelera‐
tion, cornering, hydroplaning or peak traction
ch aracteristics. #
Always adapt your driving style and
drive at a speed tosuit the pr evailing
traf fic and weather conditions. *
NO
TEDama getothe driv etra in from
wheelspin #
Avoid wheelspin. The traction grades – from highest
tolowest –
are AA, A,B and C. These grades relate tothe tire's ability
tocome toast andstill on a wet pa ve‐
ment under controlled conditions on a specified
U. S. go vernment test sur face made from asphalt
and concr ete.
Te mp erature grade &
WARNING Risk of accident from tire
ove rheating and tire failure
The temp erature grade forth is tire is es tab‐
lished for a tire that is properly inflated and
not overloaded. Excessive speed, underinfla‐
tion, or excessive loading, either separately or
in combination, can cause excessive heat
build-up and possible tire failure. #
Obser vethere commended tire pres‐
sures and regular lych eck the tire pres‐
sure of all tires including the spare
wheel. #
Adjust the tire pressure as necessar y. The
temp erature grades are A (highest grade), B
and C. These relate toa tire's resis tance toheat
and its ability torelease heat on a specified test
wheel in laboratory tests under contro lled condi‐
tions. Sus tained high temp eratures can cause the
material of the tire todegenerate and reduce tire
life. In addition, excessively high temp eratures
can lead tosudden tire failure. Grade C refers to
a per form ance which all passenger vehicle tires
must exhibit, according totheU. S. Depa rtment
of Transpor tation's requ irements. Information on DOT and TIN (Tire Identifica‐
tion
Number) U.
S. tire regulations indicate that every tire man‐
ufacturer or retreader mu stimprint a TIN in or on
th e side wall of each tire produced. %
The data shown in
the illustration is sample
data. 320
Wheels and tires

*
NO
TEVehicle and tire damage thro ugh
tire types and sizes that ha venot been
appr oved Fo
r saf etyre asons, only use tires, wheels and
accesso ries which ha vebeen specially
appr ovedby Mercedes-Benz foryo ur vehicle.
These tires ha vebeen specially adap tedfor
use with the cont rol sy stems, such as ABS or
ESP ®
.
Otherwise, cer tain properties, such as han‐
dling characteristics, vehicle noise and con‐
sum ption could be adversely af fected. Fur‐
th ermore, other tire size could result in the
tires rubbing against the body and axle com‐
ponents when loaded. This could result in
damage tothe tire or theve hicle. #
Only use tires, wheels and accessories
th at ha vebeen checked and recommen‐
ded byMercedes-Benz. *
NO
TEDriving sa fety put at risk by retrea‐
ded tires Re
treaded tires are not checked or recom‐
mended byMercedes-Benz, as pr evious dam‐
age is not alw ays de tected du ring there tread
process.
Driving sa fety cannot, therefore, be guaran‐
te ed. #
Do not use used tires when their pr evi‐
ous usage is unknown. *
NO
TEDama getoelectronic component
parts thro ugh the use of tire-ins talling
to ols Ve
hicles with a tire pressure monitoring
sy stem: there are electronic component
parts in the wheel. Tire -ins talling tools should
not be applied in the area of theva lve.
Otherwise, the electronic component parts
could be damaged. #
Always ha vetires changed at a qualified
specialist workshop. Ac
cessories that are not appr ovedfo ryo ur vehi‐
cle byMercedes-Benz, or are not being used cor‐
re ctly, can impair ope rating sa fety. Before pu
rchasing and using non-appr oved
accesso ries, visit a qualified specialist workshop
and inquire about:
R Suitability
R Legal stipulations
R Factory recommendations
Obser vethefo llowing points when selecting,
ins talling and replacing tires:
R Use only tires and wheels of the same type,
design (winter tires, all-season tire) and
make.
R Only ins tall wheels of the same size and tread
design on one axle (left and right).
It is only permissible toins tall a dif fere nt
wheel size tothis in theeve nt of a flat tire in
order todrive tothe specialist workshop.
R Only ins tall tires of the cor rect size onto the
wheels.
R Ve
hicles with a tire pressure monitoring
sy stem: all ins talled wheels must be equip‐
ped with functioning sensors forth e tire pres‐
sure monitoring sy stem.
R Attemp eratures below 50 °F (10 °C), use
winter tires or all-season tires mar ked M+S
fo r all wheels.
Wi nter tires bearing the004D snowflake sym‐
bol in addition tothe M+S marking pr ovide
th e best possible grip in wintry road condi‐
tions.
R Only use tires with the same tread.
R Obser vethe maximum permissible speed for
th e ins talled tires.
If th is is below theve hicle's maximum per‐
missible speed, this must be indicated in an
appropriate label in the driver's field of vision.
R Break in new tires at moderate speeds forthe
fi rs t 60 miles (100 km).
R Replace the tires af ter six years at the latest,
re ga rdless of wear.
Fo r more information on wheels and tires, con‐
ta ct a qualified specialist workshop.
% Ve
hicles with twin tires: Wheels and tires
325