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4
Maintenance and care
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WARNING
■ Discharge headlights (if equipped)
● Contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, before replacing the discharge headlights
(including light bulbs).
● Do not touch the high-intensity discharge headlight’s high voltage socket
when the headlights are turned on.
An extremely high voltage of 30000 V will be discharged and could result
in serious injury or death by electric shock.
● Do not attempt to repair or disassemble light bulbs, connectors, electric
circuits or component parts.
Doing so may result in death or serious injury due to electric shock.
■ To prevent damage or fire
Make sure bulbs are fully seated and locked.
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5When trouble arises
531
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5-1. Essential information
Emergency flashers .......... 532
If your vehicle needs to
be towed ......................... 533
If you think something is
wrong .............................. 540
Fuel pump shut off system
(gasoline engine) ............ 541
5-2. Steps to take in an
emergency
If a warning light turns on
or a warning buzzer
sounds... ........................ 542
If a warning message is
displayed ........................ 551
If you have a flat tire
(vehicles with
spare tire) ....................... 566
If you have a flat tire
(vehicles with emergency
tire puncture repair kit).... 583
If the engine will not
start................................. 600
If the shift lever cannot be
shifted from “P” (vehicles
with a Multidrive)............. 603
If you lose your keys ......... 604
If you cannot operate
the back door opener...... 605
If the electronic key does
not operate properly
(vehicles with smart
entry & start system)....... 606
If the vehicle battery is
discharged ...................... 609
If your vehicle overheats ... 613
If the vehicle becomes
stuck ............................... 617
If your vehicle has to
be stopped in
an emergency ................. 619
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5-1. Essential information
Emergency flashers
■Emergency flashers
If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.
Press the switch.
All the turn signal lights will
flash.
To turn them off, press the
switch once again.
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5-1. Essential information
When trouble arises
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If your vehicle needs to be towed
Situations when it is necessary to contact dealers before towing
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional or commercial towing service before tow-
ing.
● The engine is running, but the vehicle does not move.
● The vehicle makes an abnormal sound.
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle towed by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, such as or commercial towing service,
using a wheel-lift type truck or a flatbed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
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5-1. Essential information
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Towing with a wheel-lift type truck
From the front
Release the parking brake.
From the rear
Use a towing dolly under the
front wheels.
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When trouble arises
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Using a flatbed truck
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in
the illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Emergency towing
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for at most 80 km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drivetrain, axles, steering and brakes must be in
good condition.
Front
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Emergency towing procedure
Take out the towing eyelet. ( P. 566, 584)
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.