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3677-1. Essential information
RAIZE_OM_General_BZ358E
When trouble arises
7
If your vehicle has to be stopped in an
emergency
Only in an emergency when it becomes impossible to stop the vehi-
cle in the normal way, stop the vehicle using the following procedure:
a Keep the brake pedal depressed firmly with your both feet
Do not pump the brake pedal repeatedly. Th is will increase the effort required, and
the braking distance will also become longer.
b Set the shift lever to N
▶If the shift lever is set to N
c After slowing down, stop the vehicle in a safe place by the roadside
d Stop the engine
▶If the shift lever cannot be set to N
c Keep the brake pedal depressed with your both feet to reduce vehicle
speed as much as possible
d Vehicles without key-free sys-
tem: Stop the engine by turning
the engine switch to “ACC”
Vehicles with key-free system:
Stop the engine by pressing and
holding the engine switch for 3
seconds or longer, or press the
engine switch quickly for 3 con-
secutive times or more
e Stop the vehicle in a safe place by the roadside
KBRO710401E
KBTA710402
Press and hold for 3 or more
seconds or press in succession 3
or more times
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3687-1. Essential information
RAIZE_OM_General_BZ358E
WARNING
⬛If the engine has to be turned off while driving
⚫Power assist for the brakes and steering wheel will be lost, making the brake
pedal harder to depress and the steeri ng wheel heavier to turn. Decelerate
as much as possible before turning off the engine.
⚫Vehicles without key-free system: Never remove the key, since removing the
key will lock the steering wheel.
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3697-1. Essential information
RAIZE_OM_General_BZ358E✽
: If equipped
When trouble arises
7
Fire extinguisher✽
A fire extinguisher is located in the under the front passenger seat.
It is for use in emergencies, such as in the event of a fire.
a Release the fixed band and then
remove the fire extinguisher.
b Push the button.
c Aim the nozzle at the base of the fire.
Keep a distance of 2 m (6.6 ft.) to 4 m (13.1 ft.) from the nozzle to base of the fire.
dPush the button.
KBRO710501EFixed band
KBRO710502N
KBRO710503N
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3707-1. Essential information
RAIZE_OM_General_BZ358E
⬛After using the fire extinguisher
Store it securely in place. Replace it with a new one as soon as possible.
⬛Expiration date
The fire extinguisher has an expiration date. It should be replaced with a new
one before the expiry date.
WARNING
⬛When the fire extinguisher is not in use
Keep the fire extinguisher securely in pl ace. Otherwise, it may be thrown about
in the event of sudden braking or a collis ion leading to death or serious injury.
NOTICE
⬛Fire extinguisher handling and care
⚫Do not reuse the fire extinguisher.
Replace it with a new one as soon as possible after using it.
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3717-1. Essential information
RAIZE_OM_General_BZ358E
When trouble arises
7
If the vehicle is submerged or water on the
road is rising
This vehicle is not designed to be able to drive on roads that are
deeply flooded with water. Do not drive on roads where the roads
may be submerged or the water may be rising. It is dangerous to
remain in the vehicle, if it anticipated that the vehicle will be flooded
or set a drift. Remain calm and follow the following.
⚫If the door can be opened, open the door and exit the vehicle.
⚫If the door can not be opened, open the window using the power win-
dow switch and ensure an escape route.
⚫If the window can be opened, exit the vehicle through the window.
⚫If the door and window cannot be opened due to the rising water,
remain calm, wait until the water level inside the vehicle rises to the
point that the water pressure inside of the vehicle equals the water pres-
sure outside of the vehicle and then open the door after waiting for the
rising water to enter the vehicle, and exit the vehicle. When the outside
water level exceeds half the height of the door, the door cannot be
opened from the inside due to water pressure.
⬛Water level exceeds the floor
When the water level exceeds the floo r and time has passed, the electrical
equipment will get damaged, the power windows will not operate, the engine
stop, and the vehicle may not be able to get moving.
⬛Using an emergency escape hammer*
Laminated glass is used in th e windshield on this vehicle.
Laminated glass cannot be shattered with an emergency hammer*.
Tempered glass is used in the windows on this vehicle.
*Contact your Toyota dealer or aftermarket accessory manufacturer for further infor-
mation about an emergency hammer.
WARNING
⬛Caution while driving
Do not drive on roads where the road s may be submerged or the water may
be rising. Otherwise the vehicle may be damaged and cannot move, as well as
become flooded and set a drif t, which may lead to death.
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372
RAIZE_OM_General_BZ358E
7-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recomm end having your vehicle towed by
your Toyota dealer or commercial towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
Situations when it is necessary to contact dealers before towing
The following may indicate a problem with your transmission.
Contact your Toyota dealer or commercial towing service before towing.
⚫The engine is running but the vehicle does not move.
⚫The vehicle makes an abnormal sound.
Towing with a wheel-lift type truck
▶From the front
Release the parking brake.▶From the rear
Use a towing dolly under the front
wheels.
KBRO720101KBRO720103
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3737-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
WARNING
Observe the following precautions. Failure to do so may result in death or seri-
ous injury.
⬛When towing the vehicle
Be sure to transport the vehicle with
the front wheels raised or with all four
wheels raised off the ground. If the
vehicle is towed with the front wheels
contacting the ground, the drivetrain
and related parts may be damaged.
NOTICE
⬛To prevent damage to the vehicle wh en towing using a wheel-lift type
truck
⚫Vehicles without key-free system: Do not tow the vehicle from the rear when
the engine switch is “OFF” or the key is removed. The steering lock mecha-
nism is not strong enough to hold the front wheels straight.
⚫Vehicles with key-free system: Do not to w the vehicle from the rear when the
engine switch is “OFF”. Th e steering lock mechanism is not strong enough to
hold the front wheels straight.
⚫When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the ve hicle could be damaged while being
towed.
⬛Towing with a sling-type truck
Do not tow with a sling-type truck to
prevent body damage.
KBRO720115
KBRO720117N
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3747-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
Using a flatbed truck
If your vehicle is transported by a
flatbed truck, it should be tied down
at the locations shown in the illustra-
tion.
After transportation, restore the lid
attached to the rear side.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
NOTICE
⬛Using a flatbed truck
Do not overly tighten the tie downs or the vehicle may be damaged.
Emergency towing
If a tow truck is not available in an emergency, your vehicle may be tempo-
rarily towed using cables or chains secured to the emergency towing eye-
lets. This should only be attempted on hard surfaced roads for at most 80
km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes.
The vehicle’s wheels, drive train, ax les, steering and brakes must be in
good condition.
KBRO720104
KBRO720105
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