2016 TOYOTA VENZA Owners Manual

When trouble arises
5
553
VENZA_OM_OM73030U_(U) 5-1. Essential information
Emergency flashers ......... 554
If your vehicle needs
to be towed .................... 555
If you think something
is wrong ......................... 561
Fuel pump shut off
system ........................... 563 5-2. Steps to take in an
emergency
If a warning light turns
on or a warning
buzzer sounds... ........... 564
If a warning message is
displayed........................ 578
If you have a flat tire......... 579
If the engine will
not start .......................... 590
If the shift lever cannot
be shifted from “P” ......... 593
If you lose your keys ........ 594
If the electronic key does
not operate properly
(vehicles with smart
key system).................... 595
If the battery is
discharged ..................... 598
If your vehicle
overheats ....................... 603
If the vehicle becomes
stuck .............................. 606
If your vehicle has
to be stopped in an
emergency ..................... 608

554
VENZA_OM_OM73030U_(U) 5-1. Essential information
Emergency flashers
■ Emergency flashers
If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.
Press the switch. All the turn signal lights will
flash. To turn them off, press
the switch once again.

5
When trouble arises
5555-1. Essential information
VENZA_OM_OM73030U_(U) If your vehicle needs to be towed
Situations when it is necessary to contact dealers before towing
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running, but the vehicle does not move.
● The vehicle makes an abnormal sound. If towing is necessary, we recommen d having your vehicle towed by
your Toyota dealer or commercial towing service, using a wheel-lift
type truck or a flatbed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
2WD models
If towing your vehicle with a wheel-lift type truck from the front,
the vehicle’s rear wheels and ax les must be in good conditions.
(  P. 556, 558)
If they are damaged, use a towing dolly or flatbed truck.
AWD models
If towing your vehicle with a wheel-lift type truck, use a towing
dolly. (  P. 556, 558)

5565-1. Essential information
VENZA_OM_OM73030U_(U) Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Towing with a wheel lift-type truck
From the front (2WD models)
Release the parking brake.
From the front (AWD models)
Use a towing dolly under the rear
wheels.

5
When trouble arises
5575-1. Essential information
VENZA_OM_OM73030U_(U) From the rear
Use a towing dolly under the
front wheels.
Using a flatbed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45  .
Do not overly tighten the tie
downs or the vehicle may be
damaged.

5585-1. Essential information
VENZA_OM_OM73030U_(U) CAUTIONObserve the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
2WD models
AWD models Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting the
ground, the drivetrain and related parts
may be damaged.
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck.

5
When trouble arises
5595-1. Essential information
VENZA_OM_OM73030U_(U) CAUTION■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple and cause serious damage.
● Vehicles with smart key system:
Do not turn the “ENGINE START STOP” switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Vehicles without smart key system:
Do not turn the engine switch to the “LOCK” position.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.

5605-1. Essential information
VENZA_OM_OM73030U_(U) NOTICE■ To prevent damage to the vehicle when towing using a wheel-lift type
truck (2WD models)
When raising the vehicle from the rear, ensure adequate ground clearance
for towing at the opposite end of the raised vehicle. Without adequate clear-
ance, the vehicle could be damaged while being towed from the rear.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Active
Torque Control 4WD system (AWD mod-
els) and transmission. (  P. 302)