2011 TOYOTA URBAN CRUISER Owners Manual

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417
5-1. Essential information
When trouble arises
URBAN CRUISER_EE (OM52C21E)
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, before towing.
The engine is running, but the vehicle will not move.
The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, such as or a commercial towing service,
using a lift-type truck or a flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
The wheels and axle on the ground must be in good condition.
(P. 4 2 0 )
If they are damaged, use a towing dolly or flat bed truck.

418 5-1. Essential information
URBAN CRUISER_EE (OM52C21E)
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard, surfaced roads
for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.

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419 5-1. Essential information
When trouble arises
URBAN CRUISER_EE (OM52C21E)
Installing towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
STEP1
STEP2
STEP3

420 5-1. Essential information
URBAN CRUISER_EE (OM52C21E)
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the front
2WD models
Release the parking brake.
4WD models
Use a towing dolly under the rear
wheels.

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421 5-1. Essential information
When trouble arises
URBAN CRUISER_EE (OM52C21E)From the rear
2WD models: We recommend to
use a towing dolly under the front
wheels.
Vehicles without smart entry &
start system: When not using a
towing dolly, turn the engine
switch to the “ACC” position and
shift the shift lever to “N”.
Vehicles with smart entry & start
system: When not using a towing
dolly, turn the “ENGINE START
STOP” switch to the ACCES-
SORY mode and shift the shift
lever to “N”.
4WD models: Use a towing dolly
under the front wheels.

422 5-1. Essential information
URBAN CRUISER_EE (OM52C21E)
Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Before emergency towing
Vehicles without smart entry & start system
Put the shift lever in “N”.
Put the engine switch in the “ACC” (engine off) or “ON” position
(engine running).
Release the parking brake.
Vehicles with smart entry & start system
Put the shift lever in “N”.
The “ENGINE START STOP” switch must be in the ACCESSORY
mode (engine off) or IGNITION ON mode (engine running).
Release the parking brake.
Emergency towing eyelet location
P. 437, 453
STEP1
STEP2
STEP3
STEP1
STEP2
STEP3

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423 5-1. Essential information
When trouble arises
URBAN CRUISER_EE (OM52C21E)
CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing. This
may lead to accidents that cause serious injury or even death.
NOTICE
To prevent causing serious damage to the transmission when towing
using a wheel-lift type truck (4WD models)
Never tow this vehicle with any of the wheels in contact with the ground.
To prevent damaging the vehicle
Vehicles without smart entry & start system: Do not tow the vehicle with
the engine switch to the “LOCK” position.
Vehicles with smart entry & start system: Do not tow the vehicle with the
“ENGINE START STOP” switch OFF.
The steering lock mechanism is not strong enough to hold the front wheel
straight. (2WD models)
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.

424 5-1. Essential information
URBAN CRUISER_EE (OM52C21E)
NOTICE
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.