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296 Control systemsVoice Control* command listExample: 95.5 FM
Example: 540 AM
Satellite radio* (USA only)CD
MP3
ninety-five five
ninety-five five megahertz
ninety-five point five
ninety-five point five megahertz
frequency ninety-five five
frequency ninety-five point five
frequency ninety-five five megahertz
frequency ninety-five point five mega-
hertz
five-hundred-forty
five-hundred-forty kilohertz
frequency five-hundred-forty
frequency five-hundred-forty kilohertz
sat radio*
satellite radio*
CD (on)
CD player (on)
CD changer (on)
next CD
other CD
next medium
other medium
previous CD
last CD
preceding CD
replay CD
replay medium
repeat medium
last medium
previous medium
next track
other track
previous track
last track
repeat track
replay track
track 1-39
load track 1-39
load track number 1-39
select track 1-39
select track number 1-39
CD 1-6
CD number 1-6
medium 1-6
medium number 1-6
MP3 (on)
MP3 player (on)
MP3 changer (on)
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297 Control systems
Voice Control* command list
DVD
next MP3
other MP3
next medium
other medium
previous MP3
last MP3
preceding MP3
replay MP3
replay medium
repeat medium
last medium
previous medium
next directory
other directory
next folder
other folder
previous directory
previous folder
last directory
last folder
repeat directory
repeat folder
next track
other track
previous track
last track
repeat track
replay track
track 1-39
load track 1-39
load track number 1-39
select track 1-39
select track number 1-39
MP3 1-6
MP3 number 1-6
medium 1-6
medium number 1-6
drive
memory card
audio DVD
DVDA player (on)
audio DVD player (on)
DVD audio player (on)
DVDA changer (on)
audio DVD changer (on)
DVD audio changer (on)
next DVDA
other DVDA
next DVD audio
other DVD audio
next audio DVD
other audio DVD
next medium
other medium
previous DVDA
Page 299 of 705
298 Control systemsVoice Control* command list
last DVDA
preceding DVDA
replay DVDA
previous DVD audio
last DVD audio
preceding DVD audio
replay DVD audio
previous audio DVD
last audio DVD
preceding audio DVD
replay audio DVD
replay medium
repeat medium
last medium
previous medium
next directory
other directory
next folder
other folder
previous directory
previous folder
last directory
last folder
repeat directory
repeat folder
next group
other group
previous group
previous repeat group
previous replay group
last group
last repeat group
last replay group
group 1-9
select group 1-9
group number 1-9
select group number 1-9
next track
other track
previous track
last track
repeat track
replay track
track 1-39
load track 1-39
load track number 1-39
select track 1-39
select track number 1-39
DVDA 1-6
DVDA number 1-6
DVD audio 1-6
DVD audio number 1-6
audio DVD 1-6
audio DVD number 1-6
medium 1-6
medium number 1-6
Page 300 of 705

299 Control systems
Voice Control* troubleshooting
Voice Control* troubleshooting
Help function
To support the user, the Voice Control Sys-
tem contains an extensive help function.
The help function gives you:
General hints on how to best use the
Voice Control System
A listing of all available commands
Help commands
“Help voice control”
Using the command “Help voice control”
will give you information on how to best
use the Voice Control System.
“Help”
In a main menu, help can be accessed at
any time by saying the command “Help”.
The Voice Control System will then read
out the available functions and commands
of all systems.In a submenu, help can also be accessed at
any time by saying the command “Help”.
The Voice Control System will then read
out an option list of all available functions
and commands available in the particular
submenu.
You can also use the help function to ac-
cess help for a specific system. To access
help for the phone operation, you would
speak the command “Help Telephone”.
If you wish to hear the last command read
out:
Press!.
Help window
You can use the help window to view a se-
lection of valid commands on the
COMAND display.
The help functions can be switched on or
off via COMAND in the “System settings”
menu (
page 215).
Entering digits and spelling
Entering digits
Digits from “Zero” to “Nine” may be
used.
Speaking phone numbers in digit
blocks of 3 to 5 digits has proven a
very reliable method for the input of
phone numbers.
Spelling
The letters of the English alphabet and
the digits 0 - 9 may be used.
Speak the letters in blocks of 5 - 7 let-
ters at a time.
Speak each individual letter clearly.
Page 301 of 705
300 Control systemsVoice Control* troubleshootingWhat to do if ...Problem
Possible cause/consequence
Suggested solution
Voice Control System does not recognize a
station list entry.
The voice entries for the station names
sound too similar.
When you create your address book en-
tries, select names with the greatest
possible acoustic differences.
Speak the command “List station list”.
The system reads out the station list en-
try by entry.
Press ! when the desired station
name is being read out.
The station is selected (
page 284).
Should interference occur during the pro-
cess of storing a name, the Voice Control
System prompts you to repeat your voice
entry a third and fourth time. If the interfer-
ence continues, the dialog is stopped.
Both voice entries differ.
Pronounce the voice entries both times
in the same manner.
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301 Control systems
Voice Control* troubleshooting
Problem
Possible cause/consequence
Suggested solution
Voice Control System does not recognize
commands.
You have not operated the system from the
driver’s seat.
Operate the Voice Control System only
by the driver as the microphone is
geared to the driver side.
You have spoken unclearly, too loudly or
too quietly.
Speak the commands in a continuous
manner using a normal tone.
A blower is set to the highest setting or
wind noise is being created through open
windows.
Avoid loud disturbances.
Voice Control System does not recognize a
address book entry.
The voice entries in the address book sound
too similar.
When you create your address book en-
tries, select names with the greatest
possible acoustic differences: If for ex-
ample you have the names Smith and
Schmidt, choose for example “Smith
work” or “Schmidt John”.
Speak the command “List phone book”.
The system reads out the address book
entry by entry.
Press! when the desired entry is
being read out.
The entry is selected and the corre-
sponding number is dialed
(page 268).
Page 303 of 705

302 Control systemsVoice Control* individualizationThe individualization is used to adapt the
Voice Control System to your own voice
and to therefore improve speech recogni-
tion. This does not affect the speech rec-
ognition of other users.
Individualization consists of two stages:
Digits
Commands
You can activate individualization in the
COMAND system settings (
page 215).
A dialog and screen displays will guide you
through the individualization process.
The system can be reset to the factory set-
tings at any time.
i
The individualization can only be performed
when the vehicle is stationary.
If you drive off, the individualization will be can-
celed.
After starting the session, the system will guide
you through the individualization by means of
acoustic instructions.
i
You may wish to complete only a portion of
the individualization process.
Completing the digits portion alone may result in
an improved recognition rate.
Individualization can be exited at any time. The
data trained, however, will only be retained if a
given individualization portion is completed and
the data is stored when prompted to do so by the
system.
Page 304 of 705
303 Controls in detail
Locking and unlocking
Starter switch positions
Seats
Steering wheel
Mirrors
Memory function
Fastening the seat belts
Lighting
Windshield wipers
Power windowsDriving and parking
Automatic transmission
Instrument cluster
Driving systems
Automatic climate control
Trunk
Power tilt/sliding sunroof
Panorama roof with power
tilt/sliding panel*
Loading and storing
Useful features