2017 TOYOTA C-HR Owners Manual

7458-2. Steps to take in an emergency
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When trouble arises
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If the engine will not start
One of the following may be the cause of the problem:
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting procedures.
( P. 233, 236)
● There may be a malfunction in the engine immobilizer system.
( P. 8 7 )
One of the following may be the cause of the problem:
● The battery may be discharged. (P. 750)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key battery depletion or a blown fuse.
However, an interim measure is available to start the engine.
( P. 746)
If the engine will not start even though correct starting proce-
dures are being followed ( P. 233, 236), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with a smart entry
& start system)

7468-2. Steps to take in an emergency
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One of the following may be the cause of the problem:
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. (P. 750)
● There may be a malfunction in the steering lock system. (vehicles
with a smart entry & start system)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P (Multidrive) or N (manual transmission).
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal (Multidrive) or clutch pedal (manual
transmission) firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart entry & start
system)
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7478-2. Steps to take in an emergency
8
When trouble arises
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If the electronic key does not operate properly
(vehicles with a smart entry & start system)
Use the mechanical key ( P. 146) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)*
Unlocks all the doors
Opens the windows (turn and
hold)*
*: These settings must be custom-
ized at any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
( P. 776)
If communication between the electronic key and vehicle is
interrupted ( P. 174) or the electronic key cannot be used
because the battery is depleted, the smart entry & start system
and wireless remote control cannot be used. In such cases, the
doors can be opened and the engine can be started by following
the procedure below.
Locking and unlocking the doors
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7488-2. Steps to take in an emergency
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Multidrive: Ensure that the shift lever is in P and depress the brake
pedal.
Manual transmission: Shift the shift lever to N and depress the
clutch pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the engine switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal (Multidrive) or clutch pedal (manual
transmission) and check that and messages are shown on
the multi-information display.
Press the engine switch.
In the event that the engine still cannot be started, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
Starting the engine
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7498-2. Steps to take in an emergency
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When trouble arises
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■Stopping the engine
Set the parking brake, shift the shift leve r to P (Multidrive) or N (manual trans-
mission) and press the engine switch as you normally do when stopping the
engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 652)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered.
■ Changing engine switch modes
Release the brake pedal (Multidrive) or clutch pedal (manual transmission)
and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 238)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system and push button start has not
been deactivated in the customization setting. If it is off, turn the function on.
(Customizable features P. 776)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 173)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the mechanical key. It is pos-
sible for children and other passengers to get caught in the power window.
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7508-2. Steps to take in an emergency
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If the vehicle battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Vehicles with an alarm ( P. 9 7 ) :
Confirm that the key is being
carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors may lock. (P. 100)
Open the hood. ( P. 615)
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer or a qualified repair shop.
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7518-2. Steps to take in an emergency
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When trouble arises
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Connect the jumper cables according to the following procedure:
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the battery
and any moving parts, as shown in the illustration.
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the battery of your vehicle.
Vehicles with a smart entry & start system: Open and close any of
the doors of your vehicle with the engine switch off.
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7528-2. Steps to take in an emergency
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Vehicles without a smart entry & start system:
Maintain the engine speed of the second vehicle and turn the
engine switch to the “ON” position, then start the vehicle’s engine.
Vehicles with a smart entry & start system:
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON mode, then start the vehicle’s
engine.
Once the vehicle’s engine has started, remove the jumper cables in
the exact reverse order from which they were connected.
Once the engine starts, have the vehicle inspected at any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer
as soon as possible.
■ Starting the engine when the battery is discharged (vehicles with a Multi-
drive)
The engine cannot be started by push-starting.
■ To prevent battery discharge
● Turn off the headlights and audio system while the engine is stopped. (Vehi-
cles with a Stop & Start system: except when the engine is stopped by the
Stop & Start system.)
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
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