2017 TOYOTA C-HR Owners Manual

1693-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_OM_Europe_OM10528E
WARNING
■Operating the back door
Observe the following precautions.
Failure to do so may cause parts of the body to be caught, resulting in death
or serious injury.
● Remove any heavy loads, such as snow and ice, from the back door
before opening it. Failure to do so may cause the back door to suddenly
shut again after it is opened.
● When opening or closing the back door, thoroughly check to make sure
the surrounding area is safe.
● If anyone is in the vicinity, make sure they are safe and let them know that
the back door is about to open or close.
● Use caution when opening or closing the back door in windy weather as it
may move abruptly in strong wind.
● The back door may suddenly shut if it is
not opened fully. It is more difficult to
open or close the back door on an
incline than on a level surface, so
beware of the back door unexpectedly
opening or closing by itself. Make sure
that the back door is fully open and
secure before using the luggage com-
partment.
● When closing the back door, take extra
care to prevent your fingers, etc., from
being caught.
● When closing the back door, make sure
to press it lightly on its outer surface. If
the back door handle is used to fully
close the back door, it may result in
hands or arms being caught.

1703-2. Opening, closing and locking the doors
C-HR_OM_Europe_OM10528E
WARNING
●Do not pull on the back door damper stay to close the back door, and do
not hang on the back door damper stay.
Doing so may cause hands to be caught or the back door damper stay to
break, causing an accident.
● If a bicycle carrier or similar heavy object is attached to the back door, it
may suddenly shut again after being opened, causing someone’s hands,
head or neck to be caught and injured. When installing an accessory part
to the back door, using a genuine Toyota part is recommended.
NOTICE
■ Back door damper stays
The back door is equipped with damper stays that hold the back door in
place.
Observe the following precautions.
Failure to do so may cause damage to the back door damper stay, resulting
in malfunction.
● Do not place your hand on the damper stay or apply lateral forces to it.
●Do not attach any foreign objects, such
as stickers, plastic sheets, or adhesives
to the damper stay rod.
● Do not touch the damper stay rod with
gloves or other fabric items.
● Do not attach any accessories other
than genuine Toyota parts to the back
door.

171
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3-2. Opening, closing and locking the doors
Operation of each component
C-HR_OM_Europe_OM10528E
Smart entry & start system
●Locks and unlocks the doors (P. 155)
● Locks and unlocks the back door (P. 165)
● Starts the engine (P. 236)
■Antenna location
: If equipped
The following operations can be performed simply by carrying
the electronic key on your person, for example in your pocket.
The driver should always carry the electronic key.
Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage compart-
ment
1
2
3

1723-2. Opening, closing and locking the doors
C-HR_OM_Europe_OM10528E
■ Effective range (areas within which the electronic key is detected)
■ Alarms and warning indicators
A combination of exterior and interior buzzers as well as warning messages
shown on the multi-information display are used to prevent theft of the vehicle
and accidents resulting from erroneous operation. Take appropriate mea-
sures based on the displayed message. ( P. 7 0 4 )
When only an alarm sounds, circumstances and correction procedures are as
follows.
When locking or unlocking the
doors
The system can be operated when
the electronic key is within about
0.7 m (2.3 ft.) of an outside front
door handle and the back door.
(Only the doors detecting the key
can be operated.)
When starting the engine or changing engine switch modes
The system can be operated when the electronic key is inside the
vehicle.
AlarmSituationCorrection procedure
Exterior buzzer sounds
once for 5 seconds
An attempt was made
to lock the vehicle while
a door was open.
Close all of the doors
and lock the doors
again.
Interior buzzer sounds
continuously
The engine switch was
turned to ACCESSORY
mode while the driver’s
door was open (or the
driver’s door was
opened while the
engine switch was in
ACCESSORY mode).
Turn the engine switch
off and close the
driver’s door.

1733-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_OM_Europe_OM10528E
■ When “Entry & start system malfunction see owner’s manual” is dis-
played on the multi-information display
The system may be malfunctioning. Have the vehicle inspected by any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer
immediately.
■ Battery-saving function
The battery-saving function will be activated in order to prevent the electronic
key battery and the vehicle battery from being discharged while the vehicle is
not operated for a long time.
● In the following situations, the smart entry & start system may take some
time to unlock the doors.
• The electronic key has been left within approximately 2 m (6 ft.) of the
outside of the vehicle for 10 minutes or longer.
• The smart entry & start system has not been used for 5 days or longer.
● If the smart entry & start system has not been used for 14 days or longer,
the doors cannot be unlocked from any door except the driver’s door. In this
case, hold the driver’s door handle, or use the wireless remote control or
mechanical key to unlock the doors.
■ Electronic key battery-saving function
When battery-saving mode is set, battery
depletion is minimized by stopping the
electronic key from receiving radio waves.
Press twice while pressing and hold-
ing . Confirm that the electronic key
indicator flashes 4 times.
While the battery-saving mode is set, the
smart entry & start system cannot be
used. To cancel the function, press any of
the electronic key buttons.

1743-2. Opening, closing and locking the doors
C-HR_OM_Europe_OM10528E
■ Conditions affecting operation
The smart entry & start system uses weak radio waves. In the following situa-
tions, the communication between the electronic key and the vehicle may be
affected, preventing the smart entry & start system, wireless remote control
and immobilizer system from operating properly.
(Ways of coping: P. 747)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless commu-
nication devices
• Another electronic key or a wireless key that emits radio waves
• Personal computers or pers onal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices
● When parking at a meter

1753-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_OM_Europe_OM10528E
■ Note for the entry function
● Even when the electronic key is within the effective range (detection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near
the ground, or in a high place w hen the doors are locked or unlocked.
• The electronic key is near the ground or in a high place, or too close to
the rear bumper center when the back door is opened.
• The electronic key is on the instrument panel, luggage cover or floor, or in
the door pockets or glove box when the engine is started or engine switch
modes are changed.
● Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle. Depending on the radio wave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the out side, possibly trapping the electronic
key inside the vehicle.
● As long as the electronic key is within the effective range, the doors may be
locked or unlocked by anyone.
● Even if the electronic key is not inside the vehicle, it may be possible to start
the engine if the electronic key is near the window.
● The doors may unlock if a large amount of water splashes on the door han-
dle, such as in the rain or in a car wash when the electronic key is within the
effective range. (The doors will automatically be locked after approximately
30 seconds if the doors are not opened and closed.)

1763-2. Opening, closing and locking the doors
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● If the wireless remote control is used to lock the doors when the electronic
key is near the vehicle, there is a possibility that the door may not be
unlocked by the entry function. (Use the wireless remote control to unlock
the doors.)
● Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor again.
● If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. In that case, follow the
following correction procedures to wash the vehicle:
• Place the electronic key in a location 2 m (6 ft.) or more away from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set the electronic key to battery-saving mode to disable the smart entry &
start system. ( P. 173)
● If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis-
play and a buzzer will sound outside the vehicle. To turn off the alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again.
● A sudden approach to the effective range or door handle may prevent the
doors from being unlocked. In this case, return the door handle to the origi-
nal position and check that the doors unlock before pulling the door handle
again.
● If there is another electronic key in the detection area, it may take slightly
longer to unlock the doors after the door handle is gripped.
● Fingernails may scrape against the door during operation of the door han-
dle. Be careful not to injure fingernails or damage the surface of the door.