2010 MITSUBISHI ENDEAVOR Owners Manual

7-62 Vehicle care and maintenance
7
Damaged paint
N00946200018
Small cracks and scratches in the paint coat should be touched
up as soon as possible with touch-up paint to prevent corrosion.
Check body areas facing the road or the tires carefully for dam-
age to the paint caused by flying stones, etc. The paint code
number for your vehicle can be found on the vehicle informa-
tion code plate in the engine compartment.
Cleaning plastic parts
N00946300048
Use a sponge or chamois to clean these parts.
If vehicle wax sticks to a gray or black rough surface of the
bumper, moulding or lights, the surface may appear white in
color. In this case, wipe it off using lukewarm water and a soft
cloth or chamois.Chrome parts
N00946400010
To prevent spots and corrosion of chrome parts, wash with
water, dry thoroughly, and apply a nonabrasive automotive
wax. If the chrome is severely damaged or pitted, use a com-
mercially available chrome polish.
CAUTION
!
Do not use a scrubbing brush or other rough scrub-
ber as these may damage the plastic surface.
Do not use wax containing compounds (polishing
powder) which may damage the plastic surface.
Do not let plastic parts get soiled with gasoline, light
oil, brake fluids, engine oils, greases, paint thinner
and sulfuric acid (battery electrolyte). These fluids,
etc., may stain, crack or discolor the plastic parts.
If any of these get on a plastic part, wipe them up
with a soft cloth or chamois and a watery solution of
gentle soap. Then rinse them immediately with
water.
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Vehicle care and maintenance
7-63
7
Aluminum wheels
N00946500095
1. Remove dirt using a sponge while sprinkling water on the
wheel.
2. Use neutral detergent on any dirt that cannot be removed
easily with water.
Rinse off the neutral detergent after washing the wheel.
3. Dry the wheel thoroughly using a chamois leather or a soft
cloth.Window glass
N00946600012
The window glass can usually be cleaned using only a sponge
and water. Glass cleaner can be used to remove wax, oil,
grease, dead insects, etc. After washing the glass, wipe it dry
with a clean, dry, soft cloth.
Wiper blades
N00946700013
Use a soft cloth and glass cleaner to remove grease, dead
insects, etc., from the wiper blades.
Replace the wiper blades when they no longer clean the wind-
shield and rear window properly.Cleaning the sunroof
(if so equipped)
N00946800014
Clean the inside of the sunroof with a soft cloth. Hard deposits
should be wiped away with a cloth dipped in warm, neutral
detergent solution. Wipe away the solution with a sponge
dipped in fresh water.NOTE
The surface treatment on the inside of the glass may be
removed if a hard cloth or organic solvent is used.Engine compartment
N00947000084
Never spray or splash water on the electrical components in the
engine compartment, as this may cause damage.
Do not allow any nearby parts (such as plastic parts) come into
contact with sulphuric acid (battery electrolyte), which may
crack, stain, or discolour them.
If this occurs, wipe the parts with a soft cloth saturated with a
mild detergent and water solution.
Then immediately rinse the affected parts with plenty of water.
CAUTION
!
Do not use a brush or other hard implement on the
wheels.
Doing so could scratch the wheels.
Do not use any cleaner that contains an abrasive
substance or is acidic or alkaline. Doing so could
cause the coating on the wheels to peel or become
discolored or stained.
Do not directly apply hot water using a steam
cleaner or by any other means.
Contact with seawater and road deicer can cause
corrosion. Rinse off such substances as soon as pos-
sible.
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8
Customer assistance/Reporting Safety Defects
Consumer information
(For vehicles sold in U.S.A.) . . . . . . . . . . . . . . .8- 2
Reporting Safety Defects . . . . . . . . . . . . . . . . . . . .8- 3
Important facts to know in case of an accident . . .8- 5
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8-2 Customer assistance/Reporting Safety Defects
8Consumer information (For vehicles sold in
U.S.A.)
N01047100100
This information is provided in compliance with the require-
ments of the National Highway Traffic Safety Administration,
Department of Transportation. It provides the purchasers
and/or prospective purchasers with information on reporting
safety defects. Uniform tire quality gradingDOT quality grades - All passenger vehicle tires must conform
to Federal Safety Requirements in addition to these grades. The
specific grade rating in each grade category is shown on the
side wall of the tires on your vehicle. Treadwear The treadwear grade is a comparative rating based on the wear
rate of the tire when tested under controlled conditions on a
specified government test course. For example, a tire graded
150 would wear one and one-half (1
1/2) times as well on the
government course as a tire graded 100. The relative perfor-
mance of tires depends upon the actual conditions of their use,
however, and may depart significantly from the norm due to
variations in driving habits, service practices and differences in
road characteristics and climate.
Traction AA, A, B, C The traction grades, from highest to lowest, are AA, A, B and
C. Those grades represent the tire’s ability to stop on wet pave-
ment as measured under controlled conditions on specified
government test surfaces of asphalt and concrete. A tire
marked C may have poor traction performance.
Temperature A, B, CThe temperature grades are A (the highest), B and C, represent-
ing the tire’s resistance to the generation of heat and its ability
to dissipate heat when tested under controlled conditions on a
specified indoor laboratory test wheel. Sustained high tempera-
ture can cause the material of the tire to degenerate and reduce
tire life, and excessive temperature can lead to sudden tire fail-
ure. The grade C corresponds to a level of performance which
all passenger car tires must meet under the Federal Motor Vehi-
cle Safety Standard No. 109. Grades B and A represent higher
levels of performance on the laboratory test wheel than the
minimum required by law.
WA R N I N G
!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
WA R N I N G
!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
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Customer assistance/Reporting Safety Defects
8-3
8 Reporting Safety Defects
N01047200228
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Mit-
subishi Motors North America, Inc.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy cam-
paign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or Mitsub-
ishi Motors North America, Inc.
To contact NHTSA, you may call the Vehicle Safety Hot-
line toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
go to
http://www.safercar.gov; or write to:
You can also obtain other information about motor vehi-
cle safety from http://www.safercar.gov.
For vehicles sold in U.S.A.To contact Mitsubishi Motors North America, Inc. call 1-
888-648-7820 or write to:For vehicles sold in CanadaIf you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify Trans-
port Canada, in addition to notifying Mitsubishi Motor
Sales of Canada, Inc. You may write to:
To contact Mitsubishi Motor Sales of Canada, Inc. call 1-
888-576-4878 or write to: NHTSA Headquarters
1200 New Jersey Avenue, SE
West Building
Washington, DC 20590Mitsubishi Motors North America, Inc.
Customer Relations Department
P.O. Box 6400
Cypress, CA 90630-0064
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Mitsubishi Motor Sales of Canada, Inc.
Customer Relations Department
P.O. Box 41009
4141 Dixie Road
Mississauga, ON L4W 5C9
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8-4 Customer assistance/Reporting Safety Defects
8
For vehicles sold in Puerto RicoTo contact Mitsubishi Motor Sales of Caribbean, Inc.
call 1-800-981-0452 or write to:For vehicles sold in GuamTo contact Triple J Enterprises Inc.
call (671)649-3673 or write to:For vehicles sold in SaipanTo contact Triple J Motors
call (670)234-7133 or write to:
For vehicles sold in American SamoaTo contact Pacific Marketing Inc.
call 684(699)9140 or write to:
Mitsubishi Motor Sales of Caribbean, Inc.
Customer Service Department
P.O. Box 192216
SAN JUAN PR 00919-2216
Triple J Enterprises, Inc.
P.O. Box 6066
TAMUNING
GUAM 96931
Tr i p l e J M o t o r s
P.O. Box 500487
SAIPAN, MP96950-0487Pacific Marketing, Inc.
P.O. Box 698
PAGO PAGO,
AMERICAN SAMOA AS, 96799
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Customer assistance/Reporting Safety Defects
8-5
8 Important facts to know in case of an acci-
dent
N01047300098
We hope you will never be involved in an accident, but there is
always that potential danger. So, please be sure to buckle up
and drive safely. In the event of an accident
Remain calm.

Check for injuries. Report all injuries to the police, and, if
necessary, call for an ambulance.

Record all the details of the accident. This will provide
you with accurate records of the accident for discussions
with your insurance company and other persons who may
be acting on your behalf. Key information to discuss with your insurance
company
Understand your repair estimate before approving repairs.

Choosing the repair shop and the brands of parts that they
use on your vehicle is your decision.

Ask for genuine Mitsubishi Motors parts. Many times, to
save money, your insurance company will recommend
imitation parts that do not meet the original specifications
of fit, finish, corrosion resistance or workmanship. Mitsubishi Motors built-in protection The strength and integrity built into your Mitsubishi vehicle is
the result of a specific design referred to as “Energy Manage-
ment”. Individual body parts are designed to act as one unit in
the event of an accident. Shock waves are absorbed by protec-
tive panels or are channeled around the passenger compart-ment. This important feature is possible because high tensile
steel is used in Mitsubishi panels and structural parts, some-
thing that cannot be guaranteed by the manufacturers of imita-
tion parts. All Genuine Mitsubishi body panels and support
brackets are designed and constructed as important protection
features in the event of an accident. By replacing body parts
with imitations, your vehicle may no longer meet original
equipment specifications.
Consumer rights (For vehicles sold in U.S.A.)As a consumer requesting repair on your vehicle, you have
consumer rights. Across the country, State Insurance Commis-
sioners have begun considering rules on the use of non-OEM
parts. This could mean that repair shops will have to disclose to
the consumer, when they intend to use non-OEM parts. Since
regulations are not consistent on this point, remember you have
a choice. So, if you want genuine Mitsubishi Motors parts, you
may have to specifically request them. Make certain your
insurance company understands imitations are not to be used in
the repair of your vehicle. You deserve the best genuine Mit-
subishi Motors parts. Genuine Mitsubishi Motors partsGenuine Mitsubishi Motors parts are built with the high quality
and durability standards you expect. Genuine Mitsubishi
Motors replacements parts are your guarantee that your vehicle
will have all the technological advantages and maintain the
style and protection of a brand new Mitsubishi Motors.
Remember to ask for genuine Mitsubishi Motors parts.
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