2008 MERCEDES-BENZ R350 Owner's Manual

328 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle at the time
arranged with the Response Center
and pull the tailgate recessed handle
for a minimum of 20 seconds until the
SOS button is flashing.
The message
Connecting Call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated using
thetbutton on the multifunction steering
wheel or the END button on the COMAND
system headunit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
iThe remote door unlock feature is
available if the relevant cellular phone network is
available.
The SOS button will flash and the message
Connecting Call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the
tailgate recessed handle again.

329 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to
replace up to three hand-held remote
controls used to operate devices such as
garage door openers, gate openers, or
other devices compatible with HomeLink
®
or some other systems.
Before the integrated remote control can
be used, it must be programmed to the
garage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
Interior rear view mirror with integrated
remote control
1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of
vehicle equipment):
5Hand-held remote control of
garage door opener, gate
operator or other device
6Hand-held remote control
button
iWhen the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center. For more information,
see “Anti-theft systems” (
page 106).

330 Controls in detail
Useful features
Programming the integrated remote
control
Step 1:
Switch on the ignition (page 39).Step 2:
If you have previously programmed a
signal transmitter button and wish to
retain its programming, proceed to
step 3.
If you are programming the integrated
remote control for the first time,
press and hold the two outer signal
transmitter buttons2 and4 and
release them only when indicator
lamp1 begins to flash after approxi-
mately 20 seconds (do not hold the
button for longer than 30 seconds).
This procedure erases any previous
settings for all three channels and ini-
tializes the memory.
If you later wish to program a second
and/or third hand-held transmitter to
the remaining two signal transmitter
buttons, do not repeat this step and
begin directly with step 3.Warning!G
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage. When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks
safety stop and reverse features as required
by U.S. federal safety standards (this
includes any garage door opener model
manufactured before April 1, 1982).
A garage door that cannot detect an object
– signaling the door to stop and reverse –
does not meet current U.S. federal safety
standards.
When programming a garage door opener,
park the vehicle outside the garage.
Do not run the engine while programming
the integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide
(CO), and inhaling it can cause unconscious-
ness and possible death.

331 Controls in detail
Useful features
Step 3:
Hold the end of the hand-held remote
control5 of the device you wish to
train approximately 2 to 5 in
(5 to12 cm) away from the signal trans-
mitter button (2, 3 or4) to be pro-
grammed, while keeping indicator
lamp1 in view.
Step 4:
Using both hands, simultaneously
press hand-held remote control
button6 and the desired signal trans-
mitter button (2, 3 or4). Do not
release the buttons until step 5 is com-
pleted.
Indicator lamp1 will flash, first slowly
and then rapidly.Step 5:
After indicator lamp1 changes from a
slow to a rapidly flashing light, release
the hand-held remote control button
and the signal transmitter button.
Step 6:
Press and hold the just-trained signal
transmitter button (2, 3 or4) and
observe indicator lamp1.
If indicator lamp1 stays on
constantly, programming is complete
and your device should activate when
the respective signal transmitter
button (2, 3 or4) is pressed and
released.
Step 7:
To program the remaining two signal
transmitter buttons, repeat the steps
above starting with step 3.Rolling code programming
To train a garage door opener (or other
rolling code devices) with the rolling code
feature, follow these instructions after
completing the “Programming” portion
(steps 1 through 6) of this text. (A second
person may make the following training
procedures quicker and easier.)
Step 8:
Locate “training” button on the garage
door opener motor head unit.
Exact location and color of the button
may vary by garage door opener brand.
Depending on manufacturer, the
“training” button may also be referred
to as “learn”or “smart” button. If there
is difficulty locating the transmitting
button, refer to the garage door opener
Operator’s Manual.
iIndicator lamp1 flashes immediately the
first time the signal transmitter button is
programmed. If this button has already been
programmed, the indicator lamp will only start
flashing after 20 seconds.
iIf indicator lamp1 flashes rapidly for about
2 seconds and then turns to a constant light,
continue with programming steps 8 through 12
as your garage door opener may be equipped
with the “rolling code” feature.


332 Controls in detail
Useful features
Step 9:
Press the “training” button on the
garage door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the
following step.
Step 10:
Return to the vehicle and firmly
press, hold for 2 seconds and release
the programmed signal transmitter
button (2, 3 or4).
Step 11:
Press, hold for 2 seconds and release
same signal transmitter button a
second time to complete the training
process.Step 12:
Confirm the garage door operation by
pressing the programmed signal trans-
mitter button (2, 3 or4).
Step 13:
To program the remaining two signal
transmitter buttons, repeat the steps
above starting with step 3.
Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the
integrated signal transmitter to pick up the
signal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner.
If you live in Canada or if you are having
difficulties programming a gate operator
(regardless of where you live) by using the
programming procedures, replace step 4
with the following:Step 4:
Press and hold the signal transmitter
button (2, 3 or4). Do not release
this button until it has been success-
fully trained.
While still holding down the signal
transmitter button (2, 3 or4),
“cycle” your hand-held remote control
button6 as follows: Press and hold
button6 for 2 seconds, then release
it for 2 seconds, and again press and
hold it for 2 seconds. Repeat this
sequence on the hand-held remote
control until the frequency signal has
been learned. Upon successful train-
ing, indicator lamp1 will flash slowly
and then rapidly after several seconds.
Proceed with programming step 5 and
step 6 to complete.
iSome garage door openers (or other rolling
code equipped devices) may require you to
press, hold for 2 seconds and release the same
signal transmitter button a third time to com-
plete the training process.


333 Controls in detail
Useful features
Reprogramming a single signal
transmitter button
To program a device using a signal trans-
mitter button previously trained, follow
these steps:
Switch on the ignition (page 39).
Press and hold the desired signal
transmitter button (2, 3 or4).
Do not release the button.
Indicator lamp1 will begin to flash
after 20 seconds. Without releasing
the signal transmitter button, proceed
with programming starting with step 3.Operation of integrated remote control
Switch on the ignition (page 39).
Select and press the appropriate
integrated signal transmitter
button (2, 3 or4) to activate the
remote controlled device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.
Erasing the integrated remote control
memory
Switch on the ignition (page 39).
Simultaneously press and hold outer
signal transmitter buttons2 and 4,
for approximately 20 seconds, until the
indicator lamp1 flashes rapidly. Do
not hold for longer than 30 seconds.
The codes of all three channels are
erased.Programming tips
If you are having difficulty programming
the integrated remote control, here are
some helpful tips:

Check the frequency of the hand-held
remote control5 (typically located on
the reverse side of the remote).
The integrated remote control is com-
patible with radio-frequency devices
operating between 280-390 MHz.

Put a new battery in hand-held remote
control5. This will increase the likeli-
hood of the hand-held remote control
sending a faster and more accurate sig-
nal to the integrated remote control.

While performing step 3, hold
hand-held remote control5 at differ-
ent lengths and angles from the signal
transmitter button (2, 3 or4) you
are programming.
Attempt varying angles at the distance
of 2 to 5 in (5 to 12 cm) away or the
same angle at varying distances.
iUpon completion of programming the
integrated remote control, make sure you retain
the hand-held remote control that came with the
garage door opener, gate operator or other
device. You may need it for use in other vehicles,
for future programming of an integrated
remote control, or simply for continued use as a
hand-held remote control to operate the respec-
tive device in other situations.
iIf you sell your vehicle, erase the codes of all
three channels.

334 Controls in detail
Useful features

If another hand-held remote control is
available for the same device, try the
programming steps again using that
other hand-held remote control. Make
sure new batteries are in the hand-held
remote control before beginning the
procedure.

Straighten the antenna wire from the
garage door opener assembly. This
may help improve transmitting and/or
receiving signals.
Compass
Calling up the compass
Press buttonè orÿ repeatedly
until the
AIRMATIC/Compass menu
appears in the multifunction display.
The compass displays the direction
into which the vehicle is currently trav-
eling:
N, NE, E, SE, S, SW, W orNW.
Example for compass display on vehicles
equipped with AIRMATIC*
iCertain types of garage door openers are
incompatible with the integrated remote control.
If you should experience further difficulties with
programming the integrated remote control,
contact an authorized Mercedes-Benz Light
Truck Center, or call Mercedes-Benz Customer
Assistance Center (in the USA only) at
1-800-FOR-MERCedes, or Customer Service
(in Canada) at 1-800-387-0100.
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iCanada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iIf your vehicle is not equipped with
AIRMATIC*, the multifunction display will show
the compass only.

335 Controls in detail
Useful features
To make sure the display is correct, the
compass must be set to the proper
geographic zone (
page 180). It may also
be necessary to calibrate the compass
(
page 181).
Floormats
1Retainer pin
2Eyelet
Removing
Pull floormat off of retainer pins 1.
Remove the floormat.
Installing
Lay down the floormat in the respective
footwell.
Press floormat eyelets 2 onto retainer
pins 1.
iThe presence of buildings, bridges, power
lines and large antenna masts can influence the
displayed values. Metallic or magnetic objects in
or on the vehicle can influence the accuracy of
the compass.
iIf the compass is not calibrated or its func-
tion is impaired by outside influences, the mes-
sage
Compass - - - appears in the
multifunction display.
Warning!G
Whenever you are using floormats, make
sure there is enough clearance and that the
floormats are securely fastened.
Floormats should always be securely fas-
tened using eyelets 2 and retainer pins 1.
Before driving off, check that the floormats
are securely in place and adjust them if
necessary. A loose floormat could slip and
hinder proper function of the pedals.
Do not place several floormats on top of
each other as this may impair pedal move-
ment.
iTo install or remove the floormats more
easily, move the driver’s seat or front passenger
seat as far to the rear as possible (
page 45).