2022 TOYOTA SUPRA Owners Manual

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1-1. NOTES
NOTES
tute a safety risk.
Work performed incorrectly on the
vehicle paintwork can cause com-
ponents, for example the radar sen-
sors, to fail or malfunction, resulting
in a safety risk.
Toyota recommends using parts
and accessories that are specifi-
cally approved for this purpose by
To y o t a .
You are recommended to consult
Toyota for advice on genuine
Toyota parts and accessories, other
Toyota approved products and
expert advice on all related matters.
The safety and compatibility of
these products in conjunction with
Toyota vehicles have been checked
by Toyota.
Toyota accepts product responsibil-
ity for genuine Toyota parts and
accessories. Toyota cannot accept
liability for parts or accessory prod-
ucts of any kind which it has not
approved.
Toyota is unable to assess each
individual product of outside origin
as to its suitability for use on Toyota
vehicles without safety risk. Nor
can suitability be assured if an offi-
cial permit has been issued for it in
a specific country. Tests performed
for such permits cannot always
cover all operatin g conditions for
Toyota vehicles, and some of them
therefore are insufficient.
Within the scope of data protection
directives and legislation, the man-
ufacturer of the vehicle is responsi-
ble for the processing of personal
data which is co llected when the
vehicle is used or from web pages,
customer support, online services
and marketing measures.
Every vehicle has a unique vehicle
identification number. Depending
on the country, a vehicle owner can
be identified with the assistance of
the vehicle identification number,
the number plate and the relevant
authorities. There are also other
ways of tracing data collected in the
Parts and accessories
Eurasian Compliance EAC
Vehicle data and data pro-
tection
Responsibility and rights
Responsibility for data
Personal identification

81-1. NOTES
vehicle back to the driver or vehicle
owner, for example via the Toyota
Supra Connect account used.
In accordance with current data
protection law, vehicle users have
certain rights th ey may assert
against the vehicle manufacturer or
companies that collect or process
their personal data.
Vehicle users have a free and com-
prehensive right to information from
organisations which save their per-
sonal data.
These organisations could be:
• Vehicle manufacturer
• Any authorized Toyota retailer or
Toyota authorized repairer
• Any reliable repairer or other
qualified service shop
Vehicle users may request informa-
tion about what personal data has
been saved, what it is used for and
where it has come from. Proof of
ownership or use is required in
order to obtain this information.
The right of access also extends to
information about data that has
been transferred to other compa-
nies or bodies.
Please refer to the vehicle manu-
facturer's website for the applicable
data privacy policy. This data pri-
vacy policy contains information
about the right to have data deleted
or corrected. The vehicle manufac-
turer's website also provides its
contact details and those of its data
protection officer.
The vehicle owner can have the
data that is stored in the vehicle
read out by any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer, on
payment of a fee where applicable.
The legally required on-board diag-
nosis OBD socket in the vehicle is
used to read out the vehicle data.
The collection of personal data may
be necessary to enable the manu-
facturer of the vehicle to fulfil obli-
gations to the customer or legislator
or to offer high-quality products and
services.
These include, for example:
• Fulfilling contractual obligations
regarding the sale, servicing and
repair of vehicles, for example
sales processes, services.
• Fulfilling contractual obligations
for the provision of digital ser-
vices relating to the vehicle, for
example Toyota Supra Connect.
• Ensuring product quality,
research and development for
new products, as well as optimis-
ing service processes.
• Performing sales, service and
administration processes, inclun-
ding branches and National
Sales Companies.
• Customer support, for example
Data protection laws
Data processing

9
1
1-1. NOTES
NOTES
contract processing.
• Advertising communication and
market research on the basis of
personal consent.
• Fulfilling legal obligations, for
example information regarding
Technical Campaigns.
• Processing warranty claims.
Depending on the situation, the fol-
lowing personal data may be col-
lected.
■Contact details
Name, address, phone number,
email address.
■Personal data
• Personal informat ion provided by
customers, for example date of
birth, education, household size
or occupation.
• Data to determine identity, for
example driver's licence.
■Contract data
• Customer number, contract num-
ber, booked online services.
• Stored payment information, for
example credit card number.
■Credit rating
• Information about transactions.
• Information about fraud or crimi-
nal offences.
■Interests
Information provided by the cus-
tomer regarding areas of interest,
for example product preferences,
hobbies and other personal prefer-
ences.
■Use of web pages and commu-
nication
• Information on how web pages
are used and whether messages
are opened or forwarded.
• Account information regarding
online services, customer portals
and prospective customer por-
tals.
■Transaction and interaction
data
Information regarding product and
service purchases, interactions with
customer support and participation
in market research studies.
■Use of apps and services of
the vehicle manufacturer
Information on the use of apps on
mobile devices and online services.
■Information on vehicle func-
tions and settings
Information on functions and set-
tings for the vehicle, for example
when using online services.
■Vehicle-related sensor data
and usage data
Data which is generated and/or
processed in the vehicle.
• Driver assistance systems: pro-
cessing sensor data which is
used to evaluate the vehicle
surroundings or the driver's
behaviour.
Data collection
Type of data collected

101-1. NOTES
• Personal settings: settings saved
in the vehicle profile, for example
seat setting.
• Multimedia, navigation, for
example destinations.
Personal data may be collected at
the following times:
• When the customer makes direct
contact with the manufacturer of
the vehicle, for example via the
web page.
• When requesting information on
products and services or direct
purchases, for example on web
pages or in apps.
• When making direct purchases,
for example on the web page.
• When purchasing services
directly, for example online ser-
vices.
• When responding to the cus-
tomer regarding direct market-
ing activities, for example when
personal data is provided.
• When using vehicles, products,
services and digital offers, for
example web pages, apps.
• When transferring personal data
through any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer,
provided that data protection
requirements are met.
• When providing personal data
through certified address provid-
ers, provided that data protection
requirements are met.
• When reading out vehicle data,
including the vehicle identifica-
tion number, during service and
repair activities.
A number of electronic control
devices are installed in your vehi-
cle. Electronic control units process
data that they receive from vehicle
sensors, generate themselves or
exchange with one another, for
example. A high number of control
units are necessary for the vehicle
to function safely or provide assis-
tance during driv ing, for example
driver assistance systems. There
are also control devices which
manage comfort or infotainment
functions.
Data saved in the vehicle can be
deleted at any time. This data is
only transmitted to third parties if
expressly requested in the course
of using online services. The trans-
fer depends on the settings
selected for using the services.
Driver assistance systems, for
example dynamic radar cruise con-
trol, Driver Attention Control, pro-
cess sensor data which is used to
evaluate the vehicle surroundings
Time of data collectionData in the vehicle
General
Sensor data

11
1
1-1. NOTES
NOTES
or the driver's behaviour.
These include, for example:
• Status reports relating to the
vehicle and its individual compo-
nents, for example wheel speed,
wheel circumferential velocity,
deceleration, lateral accelera-
tion, fastened seat belts.
• Ambient conditions, for example
temperature, rain sensor signals.
The data is processed within the
vehicle and is usually transient. It is
only saved for longer than the oper-
ating period if it is required in order
to perform services agreed with the
customer.
Electronic parts, for example con-
trol devices and vehicle keys, con-
tain components for storing
technical informat ion. Information
about the vehicle's condition, com-
ponent use and wear, maintenance
requirements, events or errors can
be stored temporarily or perma-
nently.
This information generally docu-
ments the condition of a compo-
nent, a module, a system or the
vehicle surroundings, including:
• Operating states of system com-
ponents, for examp le fill levels,
tyre inflation pr essure, battery
status.
• Malfunctions and faults of impor-
tant system components, for
example lights and brakes.
• Responses of the vehicle to par-
ticular driving situations, for
example triggering of an airbag,
activation of th e drive stability
control systems.
• Information on vehicle-damag-
ing events.
The data is required so that the
control units can perform their func-
tions. It is also used for detecting
and rectifying malfunctions, as well
as to optimise vehicle functions.
Most of this data is transient and is
only processed within the vehicle
itself. Only a small proportion of the
data is stored in event or error
memories in response to specific
circumstances.
Convenience functions, such as
seat, climate or light settings, make
every journey even more pleasant.
The personal settings for these
functions can be saved in a profile
within the vehicle and retrieved on
request, for example if the settings
have been changed by another
driver. Depending on the equip-
ment, these profiles can be saved
in the vehicle manufacturer's
secure data systems. When the
driver changes vehicle, these
saved profiles can simply be
applied to a different vehicle.
The vehicle settings saved in the
vehicle profile can be changed or
deleted at any time.
Electronic components
Personal settings

121-1. NOTES
Data can also be imported into the
vehicle entertainment and commu-
nication system, for example via a
smartphone or MP3 player. The
imported data can be processed
within the vehicle, for example to
play the user's favourite music.
Depending on the vehicle equip-
ment, this data includes:
• Multimedia data such as music,
films or photos for playback in an
integrated multimedia system.
• Address book data for use in
conjunction with an integrated
hands-free system or an inte-
grated navigation system.
• Destinations: depending on the
equipment, route guidance can
be started automatically with the
aid of destinations which have
been taught in by the navigation
system.
• Data on usage of Internet ser-
vices.
This data may be saved locally in
the vehicle or stored on a device
that has been connected to the
vehicle, for example a smartphone,
USB stick or MP3 player.
When service work is required, for
example repairs, service opera-
tions, warranty work and quality
assurance measures, this techni-
cal information can be read out
from the vehicle together with the
vehicle identification number.
Electronic vehicle components may
contain data storage media which
save technical info rmation relating
to the vehicle condition, events and
errors. The data required for ser-
vice measures is processed locally
and is deleted au tomatically once
the work is complete. Any author-
ized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer can read out the informa-
tion. As part of service and repair
orders, data is read out via the
OBD diagnostic socket using spe-
cial diagnosis systems and trans-
ferred to the vehicle manufacturer.
The customer is entitled to object to
the data being read out and for-
warded.
The vehicle manufacturer main-
tains documentation relating to
each vehicle to ensure the be
stpossible service is provided.
Within the scope of legal require-
ments, this documentation may be
made available to authorised third
parties, for example specialist
workshops.
The independent operators may
Multimedia and navigation
Service data
General
Saved data
Optimising service processes

13
1
1-1. NOTES
NOTES
only use this data for the purposes
of performing the service or repair
order in question. This prevents
work from being duplicated unnec-
essarily on the vehicle, for exam-
ple.
The data logs the technical condi-
tions of the vehicle and helps in
locating errors, complying with war-
ranty obligations and improving
quality.
To ensure product quality and the
development of new products, data
on the usage of individual compo-
nents and systems may be read
out, for example lights, brakes,
power windows, displays. This data
helps the vehicle manufacturer to
optimise the design of components
and systems. Data analysis also
provides the basis for Technical
Campaigns and statutory recalls.
Furthermore, the manufacturer has
product monitoring obligations to
meet in line with product liability
law. To fulfil these obligations, the
vehicle manufacturer requires tech-
nical data from the vehicle.
Data from the vehicle can also be
used to check customer warranty
claims. If goodw ill or warranty
claims are asserted, the read out
data is transferred to the vehicle
manufacturer to resolve the claims
promptly.
Error and event memories in the
vehicle can be reset when any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer performs repair or servic-
ing work.
Data transferred to the vehicle
manufacturer for the purposes of
ensuring product quality or optimis-
ing service processes can be pre-
vented upon request.
According to current law, the vehi-
cle manufacturer is obliged to pro-
vide the authorities with any data it
has stored. Data is provided to the
extent required and on a
case-by-case basis, for example to
investigate a criminal offence.
The current law also gives state
bodies authorisation to read out
data from the vehicle themselves
for individual cases. This could
include reading out data from the
airbag control device to shed light
on the circumstances of an acci-
dent, for example.
In the context of legal obligations
within the EU, certain vehicle con-
sumption data, so-called OBFCM
data, are transmitted to the EU
Ensuring product quality
Goodwill and warr anty claims
Control over data
Legal requirements regard-
ing data disclosure

141-1. NOTES
Commission via the vehicle manu-
facturer, e.g. fuel or energy con-
sumption and the distance covered.
The registered keeper can refuse to
provide this data for this purpose.
Depending on the equipment,
mobile devices such as
smartphones can be connected to
the vehicle and used to control
vehicle functions, for example
Toyota Supra Connect. For exam-
ple, sound and images from the
mobile device can be played back
and displayed through the multime-
dia system in the vehicle.
Selected information is transferred
to the mobile device at the same
time. Depending on the type of inte-
gration, this includes position data
and other general vehicle informa-
tion, for example. This optimises
the way in which selected apps, for
example navigation or music play-
back, work. How the data is pro-
cessed further is determined by the
provider of the particular app being
used.
If the vehicle has a wireless net-
work connection, this enables data
to be exchanged between the vehi-
cle and other systems, for example
with Toyota Supra Connect.
In the case of online services pro-
vided by the manufacturer of the
vehicle, the respective functions
are described at a suitable point, for
example, in the Owner's Handbook,
on the manufacturer's web page.
The relevant legal information per-
taining to data protection is also
provided.
Personal data may be used to pro-
vide online services. Data is
exchanged over a secure connec-
tion, for example with the data sys-
tems of the vehicle manufacturer
intended for this purpose.
Any collection, processing and use
of personal data above and beyond
that needed to provide the services
always requires legal permission, a
contractual agreement or consent
of the user.
Toyota Supra Conn ect networks the
vehicle with a whole host of digital
services. When used, only the data
saved in the vehicle that is required
to perform the agreed service is
transferred online, for example
information on iden tifying and locat-
ing the vehicle. The basis is a con-
tractual agreement with the user.
In individual cases, the transfer of
Mobile devices
Services
General
Services from the vehicle manu-
facturer
Toyota Supra Connect