2022 TOYOTA SUPRA Owners Manual

15
1
1-1. NOTES
NOTES
data is triggered as a result of
predefined events, such as an
automatic emergency call. The
wireless network connection is
established via an in-vehicle trans-
mitter and receiver unit or via per-
sonal mobile devices brought into
the vehicle, for example
smartphones. Data transfer can be
deactivated on request.
The wireless network connection
enables online functions to be
used. These include online services
and apps supplied by the vehicle
manufacturer or by other providers.
When using online services from
other providers, these services are
the responsibility of the relevant
provider and subject to their data
privacy conditions and terms of
use. The vehicle manufacturer has
no influence over the data that is
exchanged.
Information as to how personal
data is collected and used in rela-
tion to services from third parties,
the scope of such data and its pur-
pose, can be obtained from the rel-
evant provider.
Every user decides for themselves
whether they wish to enter into a
contract for a service such as
Toyota Supra Connect. Information
is provided in writing regarding the
scope and content of data process-
ing before the service is acquired
and forms part of the vehicle hand-
over.
The user has the option to deacti-
vate the services at any time and,
as a result, to stop the processing
of data required fo r the services. It
is also possible to have the entire
data connection activated or deacti-
vated. Excluded from this are func-
tions and services which are
required by law, for example emer-
gency call systems.
CarData provides transparency
regarding how vehicle data is han-
dled when Toyota Supra Connect is
used. CarData enables users to
control whether vehicle data that is
processed in the context of Toyota
Supra Connect is transferred to
third parties. Users can decide for
each individual service offering
whether data access is to be
granted or refused for third parties,
for example for insurance compa-
nies.
An archive from CarData can also
be requested at any time. The
archive provides information
regarding the data that has been
transmitted and saved in the con-
text of Toyota Supra Connect. Car-
Data can only be accessed by
Services from other providers
Personal decision
Transparency concerning vehicle
data

161-1. NOTES
third-party providers via servers of
the vehicle manufacturer. No direct
access to the vehicle and its data is
granted.
More information on CarData is
available on the Toyota Supra Con-
nect customer portal.
The eCall emergency call system
required by law enables manual or
automatic emergency calls to be
issued in the event of accidents, for
example.
The emergency calls are answered
by the public rescue coordination
centre.
For information on the eCall statu-
tory on-board emergency call sys-
tem based on the 112 emergency
call, as well as its operation and its
functions, see the chapter on emer-
gency calls.
The eCall service based on the 112
emergency call is a public service
of general interest and is provided
free of charge.
If a serious accident occurs, the
eCall statutory emergency call sys-
tem is activated automatically by
on-board sensors as a standard
feature. It is also triggered automat-
ically if the vehicle is equipped with
an intelligent emergency call sys-
tem that fails to wo rk in the event of
a serious accident.
The eCall statutory emergency call
system can also be triggered man-
ually if required.
If a critical system failure occurs
that would put the eCall statutory
emergency call system out of oper-
ation, the passengers receive a
warning.
For further information:
• Emergency call, see page 353.
• Malfunction, see page 354.
The eCall statutory emergency call
system processes personal data in
accordance with the following regu-
lations:
• Protection of personal data: Reg-
ulation 2016/679/EU of the Euro-
pean Parliament and of the
Council.
• Protection of personal data:
Directive 2002/58/EC of the
European Parliament and of the
Council.
Personal data is only processed for
the purpose of transmitting eCall
emergency calls to the standard-
ised European emergency call
number 112.
Statutory emergency call
system
Principle
General
Information on data processing

17
1
1-1. NOTES
NOTES
The eCall statutory emergency call
system operates via mobile com-
munications through the SIM card
installed in the vehicle. The SIM
card is not permanently connected
to the mobile telephone network;
rather, it remains connected only as
long as the emergency call is
active.
The eCall statutory emergency call
system may only collect and pro-
cess the following data:
• The vehicle identification number
for rapidly identifying the vehicle,
for example the model.
• Vehicle type, for example pas-
senger car.
• Type of vehicle drive, for exam-
ple petrol or diesel, for assessing
the risks involved in a rescue, for
example the risk of fire caused
by fuel.
• The vehicle's position at the time
of the accident, its last three
locations and the driving direc-
tion in order to locate the vehicle
faster when on very complex
route sections, for example.
• Log file for automatic system
activation and its time stamp.
• Control informat ion, which tells
rescue services whether the
emergency call was triggered
automatically or manually, for
example.
• A time stamp for determining the
time of the accident in order to
optimise rescue services deploy-
ment plans.
• The driving direction for estab-
lishing which side of the car-
riageway is concerned, for
example.
The authorities of the state in
whose territory the eCall system
emergency call is made determine
which emergency call centres
receive and process the statutory
emergency call.
The eCall statutory emergency call
system ensures that the data con-
tained in the system memory can-
not be accessed outside the
system before an emergency call is
triggered.
The data collected for the eCall
statutory emergency call system is
only saved in the vehicle and sent
to the rescue coordination centre
when an emergency call is trig-
gered.
The eCall statutory emergency call
system ensures that it cannot be
traced and there is no permanent
tracking during normal operation.
The eCall statutory emergency call
system ensures that the data in the
internal system memo ry is deleted
automatically and continuously.
SIM card
Data types and their recipients
Data processing configuration

181-1. NOTES
Data relating to the vehicle's loca-
tion is overwritten continuously in
the internal system memory so the
last three vehicle locations needed
for the system to function normally
are always available and no more.
The activity data log of the eCall
statutory emergency call system is
retained for no longer than is nec-
essary to handle the eCall emer-
gency call and under no
circumstances for any longer than
13 hours after the eCall emergency
call was triggered.
The individual affected by data pro-
cessing, for example the vehicle
owner, has the right to access the
data and can request that data con-
cerning him or her that is not pro-
cessed in accordance with the
statutory regulations be corrected,
deleted or blocked as applicable.
Each time that da ta is corrected,
deleted or blocked in line with these
regulations, the third parties to
whom the data was transmitted
must be notified, insofar as this is
reasonably practical.
The individual affected by data pro-
cessing has the righ t to complain to
the relevant data protection body if
he or she believes that his or her
rights have been violated by having
that personal data processed.
For matters relating to access
rights, contact any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
The automatic emergency call sys-
tem enables manual or automatic
emergency calls to be issued in the
event of accidents, for example.
The emergency calls are answered
by an emergency call centre
appointed by the vehicle manufac-
turer.
In addition to the automatic emer-
gency call system, the eCall statu-
tory emergency call system is
present in the vehicle and is active
depending on the situation.
The vehicle owner has the right to
use either the automatic emer-
gency call system or the eCall stat-
utory emergency call system.
For further information:
Emergency call, see page 353.
The automatic emergency call sys-
tem processes personal data in
accordance with the following regu-
lations:
• Protection of personal data: Reg-
ulation (EU) 2016/679 of the
European Parliament and of the
Rights of individuals affected by
data processing
Automatic emergency call
system
Principle
Legal basis

19
1
1-1. NOTES
NOTES
Council.
• Protection of personal data:
Directive 2002/58/EC of the
European Parliament and of the
Council.
The Toyota Supra Connect contract
concluded for this function, as well
as the relevant laws, ordinances
and directives of the European Par-
liament and the European Council
provide the legal basis for the acti-
vation and function of the intelligent
emergency call system.
The relevant ordinances and direc-
tives govern the protection of indi-
viduals in terms of processing
personal data.
The automatic emergency call sys-
tem processes personal data in
accordance with European direc-
tives on the protection of personal
data.
The automatic emergency call sys-
tem processes personal data only
with the vehicle owner's consent.
The automatic emergency call sys-
tem and other added-value ser-
vices may only process personal
data with the express consent of
the individual affected by data pro-
cessing, for example the vehicle
owner.
The automatic emergency call sys-
tem operates via mobile communi-
cations through the SIM card
installed in the vehicle. The SIM
card is permanently logged into the
mobile telephone network so a con-
nection can be established quickly.
The data is sent to the vehicle man-
ufacturer in the event of an emer-
gency.
The vehicle manufacturer also uses
the data sent as part of an emer-
gency call to improve product and
service quality.
Only the provider of the mobile tele-
phone network is able to determine
the position of the vehicle based on
mobile telephone mast locations.
The network operator is not able to
link the vehicle identification num-
ber to the telephone number of the
installed SIM card. Only the vehicle
manufacturer is able to link the
vehicle identification number to the
telephone number of the installed
SIM card.
The log data for emergency calls is
saved in a vehicle memory. The
oldest log data is regularly deleted.
The log data includes information
on when and where an emergency
call was issued, for example.
In exceptional cases, the log data
can be read out from the vehicle
SIM card
Improving quality
Position determination
Log data for emergency calls

201-1. NOTES
memory. It is usually only possible
for log data to be read out with a
court order and if the corresponding
devices are directly connected to
the vehicle.
The system has been designed so
that an emergency call is triggered
automatically following an accident
of a certain severity, which is
detected by the sensors in the vehi-
cle.
If an emergency call is made by the
automatic emergency call system,
the same information is conveyed
to the appointed emergency call
centre as is normally conveyed to
the public rescue coordination cen-
tre by the eCall statutory emer-
gency call system.
Furthermore, the automatic emer-
gency call system also conveys the
following additional information to
an emergency call centre appointed
by the vehicle manufacturer and,
where applicable, to the public res-
cue coordination centre:
• Accident data, for example the
direction of th e collision as
detected by the vehicle sensors
in order to facilitate the rescue
services deployment plans.
• Contact data, for example the
telephone number of the
installed SIM card and the
driver's telephone number, if
available, so that those involved
in the accident can be contacted
quickly if necessary.
The data relating to an emergency
call that has been placed is trig-
gered in the vehicle. The data con-
tains information about the
emergency call, for example the
place and time it was issued.
The emergency call centre saves
audio recordings of the emergency
call.
Audio recordings of the customer
are saved for 24 hours, in case
details of the emergency call need
to be analysed. A fter that, the audio
recordings are deleted. Audio
recordings of the emergency call
centre employee are saved for 24
hours for quality assurance pur-
poses.
The data obtained in the context of
an automatic emergency call is only
used to process the emergency
call. If legally obliged to do so, the
vehicle manufactur er will disclose
the data it has processed and,
where applicable , still has saved.
Automatic emergency call
Sent information
Data storage
Disclosure of personal data

21
1
1-1. NOTES
NOTES
The owner of a vehicle equipped
with an automatic emergency call
system and the eCall statutory
emergency call system has the
right to use the on-board eCall sys-
tem instead of the automatic emer-
gency call function.
For deactivation requests, contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
The eCall statutory emergency call
system is always on standby in
addition to the automatic emer-
gency call system. The eCall statu-
tory emergency call system takes
over the emergency call function if
the automatic emergency call sys-
tem is not functional for technical
reasons, for example if the emer-
gency call centre appointed by the
vehicle manufacturer cannot be
reached.
The eCall statutory emergency call
system uses the infrastructure of
the 112 public emergency call num-
ber.
The system can be configured so
that emergency calls are always
made via the eCall statutory emer-
gency call system and not via the
automatic emergency call system.
Have the setting configured by any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
This vehicle is equipped with an
event data recorder EDR. The main
function of this EDR is to record
data in the event of crash or
near-miss situations, such as trig-
gering of an airbag or collision with
a road obstacle; this data helps to
understand how the vehicle's sys-
tems behaved. EDR serves to
record data for a short period, typi-
cally 30 seconds or less, relating to
driving dynamics and the vehicle's
safety systems.
The EDR installed in this vehicle is
used for recording the following
data:
 The operating behaviour of vari-
ous vehicle systems.
 Whether the driver and front-seat
passenger had fastened their
seat belts.
 How far the driver had pressed
the accelerator and/or brake
pedals, if at all.
 What speed the vehicle was trav-
elling at.
This data can help to gain a better
understanding of the circumstances
leading to crashes and injuries.
EDR data is only recorded by the
vehicle if there is a severe accident;
under normal driving conditions, no
data is recorded by the EDR and no
personal data is saved either, for
example no data about name, gen-
der, age or accident location.
Statutory emergency call systemEvent data recorder EDR

221-1. NOTES
However, other parties such as law
enforcement authorities can link the
EDR data with the sort of person-
ally identifiable data that is routinely
gathered during the investigation of
an accident.
To read out the data recorded by
the EDR, it is necessary to have
special equipment and access to
the vehicle or the EDR. In addition
to the vehicle manufacturer, other
parties such as law enforcement
authorities in possession of special
equipment can read out the infor-
mation if they have access to the
vehicle or the EDR.
Eurasian Economic Union area:
TECHNICAL REGULATION OF
THE CUSTOMS UNION “ON THE
SAFETY OF WHEELED VEHI-
CLES” TR CU 018/2011 Attach-
ment No.3, Section 2
(Requirements for vehicles con-
cerning their interior noise), Table
2.1, Remarks 3
This vehicle may not be used for
public purposes (as taxis, for exam-
ple).
Depending on the national-market
version, the vehicle identification
number is located at different posi-
tions in the vehicle. This chapter
describes all the positions that are
possible for the model range.
The vehicle identification number is
in the engine compartment, on the
right-hand side of the vehicle.
The vehicle identification number is
on the type plate, on the right-hand
Noise levels inside the vehi-
cle
Vehicle identification num-
ber
General
Engine compartment
Right-hand side of type plate