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1-3. Emergency assistance
For safety and securityIf you accidentally press the “SOS” but-
ton, press and hold the “SOS” button
again for 1 second or longer within 5
seconds to cancel the eCall. Beeps will
continue in short intervals while the
eCall can be canceled.
*: In some cases, the call cannot be
made. ( P. 7 1 )
■Customization
Some functions can be customized. ( P.377)
The current eCall status can be
checked from the indicator lights
(LED) illumination pattern.
Indicator lights
LED patternStatus
Green indicator light will
illuminateActive
Red indicator light will
illuminate
Abnormal
conditions
Green indicator light will
blink
eCall in pro-
gress
Red indicator light will
blink
eCall in pro-
gress
(abnormal)
Connection
error
Green and red indica-
tor lights will turn offInactive
Green and red indica-
tor lights will illuminate
During initiali-
zation pro-
cessing
WA R N I N G
■When the Emergency Call may not be made
●It may not be possible to make
Emergency Calls in any of the fol- lowing situations. In such cases,
report to emergency services pro-
vider (112 system etc.) by other means such as nearby public
phones.
• Even when the vehicle is in the cel- lular service area, it may be difficult
to connect to the PSAP if the recep-
tion is poor or the line is busy. In such cases, even though the sys-
tem attempts to connect to the
PSAP, you may not be able to con- nect to the PSAP to make Emer-
gency Calls and contact emergency
services.
• When the vehicle is out of the cellu-
lar service area, the Emergency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, indicator
lights, microphone, speaker, DCM,
antenna, or any wires connecting the equipment) is malfunctioning,
damaged or broken, the Emer-
gency Call cannot be made.
LED patternStatus
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721-3. Emergency assistance
WA R N I N G
• During an Emergency Call, the sys-
tem makes repeated attempts to
connect to the PSAP. However, if it cannot connect to the PSAP due to
poor radio wave reception, the sys-
tem may not be able to connect to the cellular network and the call
may finish without connecting. The
red indicator light will blink for
approximately 5 seconds to indicate this disconnection.
●If the battery’s voltage decreases or there is a disconnection, the system
may not be able to connect to the
PSAP.
■When the Emergency Call sys-
tem is replaced with a new one
The Emergency Call system should
be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■For your safety
●Please drive safely.
The function of this system is to
assist you in making the Emer- gency Call in case of accidents
such as traffic accidents or sudden
medical emergencies, and it does not protect the driver or passengers
in any way. Please drive safely and
fasten your seatbelts at all times for your safety.
●In case of an emergency, make lives the top priority.
●If you smell anything burning or other unusual smells, leave the
vehicle and evacuate to a safe area
immediately.
●If the airbag deploys when the sys-
tem is operating normally, the sys- tem makes an emergency call.
Even if the airbag has not deployed,
the system may also make an emergency call when the vehicle is
hit from behind.
●For safety, do not make the Emer- gency Call while driving.
Making calls during driving may
cause mishandling of the steering wheel, which may lead to unex-
pected accidents.
Stop the vehicle and confirm the safety of your surroundings before
making the Emergency Call.
●When changing fuses, please use
the specified fuses. Using other
fuses may cause ignition or smoke in the circuit and lead to a fire.
●Using the system while there is smoke or an unusual smell may
cause a fire. Stop using the system
immediately and consult any authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
NOTICE
■To prevent damage
Do not pour any liquids onto the
“SOS” button panel, etc. and do not
impact it.
■If the “SOS” button panel,
speaker or microphone malfunc- tions during an Emergency Call
or manual maintenance check
It may not be possible to make Emer- gency Calls, confirm the system sta-
tus, or communicate with the
emergency operator. If any of the above equipment is damaged, please
consult any authorized Toyota retailer
or Toyota authorized repairer, or any reliable repairer.
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For safety and security
Implementing Regulation
Implementing Regulation Annex1 PART3 User InformationConformity
1. DESCRIPTION OF THE ECALL IN-VEHICLE SYSTEM
1.1.Overview of the 112-based eCall in-vehicle sys-
tem, its operation and functionalitiesO
1.2.
The 112-based eCall service is a public service
of general interest and is accessible free of
charge.
O
1.3.
The 112-based eCall in-vehicle system is acti-
vated by default. It is activated automatically by
means of in-vehicle sensors in the event of a
severe accident. It will also be triggered automat-
ically when the vehicle is equipped with a TPS
system which does not function in the event of a
severe accident.
O
1.4.
The 112-based eCall in-vehicle system can also
be triggered manually, if needed. Instructions for
manual activation of the system
O
1.5.
In the event of a critical system failure that would
disable the 112-based eCall in-vehicle system,
the following warning will be given to the occu-
pants of the vehicle:
Red indicator light will illuminate
O
2. INFORMATION ON DATA PROCESSING
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741-3. Emergency assistance
2.1.
Any processing of personal data through the
112-based eCall in-vehicle system shall comply
with the personal data protection rules provided
for in Directives 95/46/EC(1) or Regulation (EU)
2016/679 and 2002/58/EC(2) of the European
Parliament and of the Council, and in particular,
shall be based on the necessity to protect the
vital interests of the individuals in accordance
with Article 7(d) of Directive 95/46/EC(3) or Reg-
ulation (EU) 2016/679.
O
(1) Directive 95/46/EC of the European Parlia-
ment and of the Council of 24 October 1995 on
the protection of individuals with regard to the
processing of personal data and on the free
movement of such data (OJ L 281, 23.11.1995,
p.31).
O
(2) Directive 2002/58/EC of the European Parlia-
ment and of the Council of 12 July 2002 concern-
ing the processing of personal data and the
protection of privacy in the electronic communi-
cations sector (Directive on privacy and elec-
tronic communications) (OJ L 201, 31.7.2002,
p.37).
O
(3) Directive 95/46/EC is repealed by Regulation
(EU) 2016/679 of the European Parliament and
of the Council of 27 April 2016 on the protection
of natural persons with regard to the processing
of personal data and on the free movement of
such data (General Data Protection Regulation)
(OJ L 119, 4.5.2016, p.1). The Regulation applies
from 25 May 2018.
O
2.2.
Processing of such data is strictly limited to the
purpose of handling the emergency eCall to the
single European emergency number 112.
O
Implementing Regulation Annex1 PART3 User InformationConformity
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1
1-3. Emergency assistance
For safety and security
2.3. Types of data and its recipients
2.3.1.
The 112-based eCall in-v ehicle system may col-
lect and process only the following data: Vehicle
Identification Number, Vehicle type (passenger
vehicle or light commercia l vehicle), Vehicle pro-
pulsion storage type (gasoline/die-
sel/CNG/LPG/electric/hydr ogen), Vehicle last
three locations and direction of travel, Log file of
the automatic activation of the system and its
timestamp
O
2.3.2.
Recipients of data processed by the 112-based
eCall in-vehicle system are the relevant public
safety answering points designated by the
respective public authorities of the country on
which territory they are located, to first receive
and handle eCalls to the single European emer-
gency number 112.
O
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761-3. Emergency assistance
2.4. Arrangements for data processing
2.4.1.
The 112-based eCall in-vehicle system is
designed in such a way as to ensure that the
data contained in the system memory is not
available outside the syst em before an eCall is
triggered.
O
2.4.2.
The 112-based eCall in-vehicle system is
designed in such a way as to ensure that it is not
traceable and not subject to any constant track-
ing in its normal operation status.
O
2.4.3.
The 112-based eCall in-vehicle system is
designed in such a way as to ensure that data in
the system internal memory is automatically and
continuously removed.
O
2.4.3.1.
The vehicle location data is constantly overwrit-
ten in the internal memory of the system so as
always to keep maximum of the last three
up-to-date locations of the vehicle necessary for
the normal function ing of the system.
O
2.4.3.2.
The log of activity data in the 112-based eCall
in-vehicle system is kept for no longer than nec-
essary for attaining the purpose of handling the
emergency eCall and in any case not beyond 13
hours from the moment an emergency eCall was
initiated.
O
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For safety and security
■Service responsible for handling access requests
2.5. Modalities for exercising data subject’s rights
2.5.1.
The data subject (the vehicle’s owner) has a right
of access to data and as appropriate to request
the rectification, erasure or blocking of data, con-
cerning him or her, the processing of which does
not comply with the provisions of Directive
95/46/EC or Regulation (EU) 2016/679. Any third
parties to whom the data have been disclosed
have to be notified of such rectification, erasure
or blocking carried out in compliance with this
Directive, unless it proves impossible or involves
a disproportionate effort.
O
2.5.2.
The data subject has a right to complain to the
competent data protection authority if he or she
considers that his or her rights have been
infringed as a result of the processing of his or
her personal data.
O
2.5.3.
Contact service responsible for handling access
requests (if any):
P. 7 7
O
CountryContact information
[email protected]
Belgium/[email protected]
[email protected]
Czech Republic/
Hungary/[email protected]
[email protected] og
[email protected]
[email protected]
[email protected]
[email protected]
Great [email protected]
Implementing Regulation Annex1 PART3 User InformationConformity
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