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327
7
7-1. Essential information
When trouble arises
press it briefly 3 times or more in
succession.
5 Stop the vehicle in a safe place
by the road.
If the door can be opened, open
the door and exit the vehicle.
If the door cannot be opened,
open the window using the
power window switch and ensure
an escape route.
If the window can be opened,
exit the vehicle through the win-
dow.
If the door and window cannot be
opened due to the rising water,
remain calm, wait until the water
level inside the vehicle rises to
the point that the water pressure
inside of the vehicle equals the
water pressure outside of the
vehicle and then open the door
after waiting for the rising water
to enter the vehicle, and exit the
vehicle. When the outside water
level exceeds half the height of
the door, the door cannot be
opened from the inside due to
WA R N I N G
■If the engine has to be turned off
while driving
Power assist for the brakes and steer-
ing wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible
before turning off the engine.
If the vehicle is sub-
merged or water on the
road is rising
This vehicle is not designed to
be able to drive on roads that
are deeply flooded with water.
Do not drive on roads where
the roads may be submerged
or the water may be rising. It is
dangerous to remain in the
vehicle, if it anticipated that the
vehicle will be flooded or set a
drift. Remain calm and follow
the following.
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3287-1. Essential information
water pressure.
■Water level exceeds the floor
When the water level exceeds the floor and time has passed, the electrical
equipment will get damaged, the power
windows will not operate, the engine stop, and the vehicle may not be able to
get moving.
■Using an emergency escape ham-
mer*
Laminated glass is used in the wind- shield on this vehicle.
Laminated glass cannot be shattered
with an emergency hammer*. Tempered glass is used in the windows
on this vehicle.*: Contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer, or aftermarket acces-
sory manufacturer for further informa-
tion about an emergency hammer.
WA R N I N G
■Caution while driving
Do not drive on roads where the roads may be submerged or the water
may be rising. Otherwise the vehicle
may be damaged and cannot move, as well as become flooded and set a
drift, which may lead to death.
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329
7
7-2. Steps to take in an emergency
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or commercial
towing service, using a
wheel-lift type truck or flatbed
truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
If towing your vehicle with a
wheel-lift type truck from the
front, the vehicle's rear wheels
and axles must be in good con-
ditions. ( P.330)
If they are damaged, use a tow-
ing dolly or flatbed truck.
WA R N I N G
Observe the following precautions. Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with
all four wheels raised off the ground. If
the vehicle is towed with the tires con- tacting the ground, the drivetrain and
related parts may be damaged or an
accident may occur due to a change in direction of the vehicle.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc. which place excessive stress on the
towing eyelets, cables or chains.
The towing eyelets, cables or chains may become damaged, bro-
ken debris may hit people, and
cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steer- ing wheel is locked and cannot be
operated.
■Installing towing eyelets to the
vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eye-
lets may come loose during towing.
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3307-2. Steps to take in an emergency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
The engine is running but the
vehicle does not move.
The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
WA R N I N G
■After towing
Make sure to remove the towing eye-
let. If not removed, the SRS airbags may
not deploy correctly if the vehicle is
involved in a frontal collision, or the fuel pump shutoff system may not
operate correctly if involved in a rear
collision.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift
type truck
●Do not tow the vehicle from the rear when the engine switch is off. The
steering lock mechanism is not
strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-
ing at the opposite end of the raised
vehicle. Without adequate clear-
ance, the vehicle could be dam- aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type
truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the
suspension components.
■When towing down a long slope
Use a wheel lift-type or flat bed truck. If a wheel lift-type or flat bed truck is
not used, the brakes may overheat,
leading to poor brake performance.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
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331
7
7-2. Steps to take in an emergency
When trouble arises
From the rear
Use a towing dolly under the front
wheels.
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refe r to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the engine
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for at most 30 km (19 miles) at
under 30 km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, dr ive train, axles,
steering and brakes must be in
good condition.
For vehicles with an automatic
transmission, only the front towing
eyelets may be used.
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the wheel nut wrench,
flathead screwdriver and towing
eyelet. ( P.346)
2 Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to prevent body damage.
Using a flatbed truck
Emergency towing
Emergency towing proce-
dure
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3327-2. Steps to take in an emergency
cle body as shown in the illustration.
3 Remove the upper cover from
the bumper.
When removing the cover, pull it toward the center of the vehicle to remove it.
4 Remove the lower cover from
the bumper.
When removing the cover, pull it
upward and then outward to remove it.
5 Insert the towing eyelet into the
hole and tighten partially by
hand.
6 Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
7 Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle body.
8 Enter the vehicle being towed
and start the engine.
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333
7
7-2. Steps to take in an emergency
When trouble arises
If the engine does not start, turn the
engine switch to ON.
9 Shift the shift lever to N and
release the parking brake.
Vehicles with an automatic transmis-
sion: When the shift lever cannot be shifted: P. 1 4 4
■Towing eyelet purpose
The towing eyelet is to be used to tow your vehicle, not to tow other vehicles.
■While towing
If the engine is not running, the power
assist for the brakes and steering will not function, making steering and brak-
ing more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk. ( P.346)
■Rear towing eyelet
If the towing eyelet is installed to the
rear, it can be used in an emergency to tow a vehicle lighter than your vehicle on
a normal road, using a rope.
■When towing another vehicle
For vehicles with BSD/RCTA, make sure
to turn BSD/RCTA off.
As the radar waves will be blocked by the towed vehicle, this system will not
operate properly.
■When installing a towing eyelet to
the rear
When installing a towing eyelet to the
rear, install it using the following proce-
dure.
1 Take out the wheel nut wrench,
flathead screwdriver and towing eye- let. ( P.346)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver and the vehicle
body as shown in the illustration.
3 Remove the cover from the bumper.
4 Insert the towing eyelet into the hole and tighten partially by hand.
5 Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
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3347-2. Steps to take in an emergency
Fluid leaks under the vehicle.
(Water dripping from the air con-
ditioning after use is normal.)
Flat-looking tires or uneven tire
wear
Engine coolant temperature
gauge continually points higher
than normal.
Changes in exhaust sound
Excessive tire squeal when cor-
nering
Strange noises related to the
suspension system
Pinging or other noises related to
the engine
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one side
when braking
Vehicle pulls heavily to one side
when driving on a level road
Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer as soon as possi-
ble.
Visible symptoms
Audible symptoms
Operational symptoms