2020 MERCEDES-BENZ METRIS MY20 Operator’s Manual

Display messages
Possible causes/consequences and
M SolutionsCruise Control
- - - mph A condition for activating cruise control has not been met.
You have tried to store a speed below
20 mph (30 km/h) for exam-
ple.
X If conditions permit, drive faster than 20 mph (30 km/h) and
store the speed.
X Check the activation conditions for cruise control (Y page
147).Blind Spot Assist
Inoperative Blind Spot Assist is faulty.
X Visit a qualified specialist workshop. Blind Spot Assist
Currently Unavail.
See Operator's Man‐
ual Blind Spot Assist is temporarily inoperative. Possible causes:
R You have attached a trailer.
R The sensors in the rear bumper are dirty.
R The function is impaired due to heavy rain or snow.
R The radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio stations
or other sources of electromagnetic radiation.
R The system is outside the operating temperature range.
Once the causes listed above no longer apply, the display message
goes out and Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle, paying attention to road and traffic
conditions.
X Secure the vehicle to prevent it from rolling away ( Y page
138).
X Switch off the engine.
X Clean the sensors in the rear bumper (Y page
267).
X Restart the engine. Display messages (vehicles with steering wheel buttons)
223
On-board computer and displays Z

Tires
Display messages
Possible causes/consequences and
M SolutionsAdjust Tire Pres‐
sure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X Check the tire pressure at the next opportunity (Y page 285).
X If necessary, correct the tire pressure.
X Restart the tire pressure monitor ( Y page
288).Check Tires An additional warning tone sounds.
The tire pressure in one or more tires has dropped significantly. The
display shows the wheel position.
G WARNING
Underinflated tires pose the following risks:
R The tires may burst, especially as the load and vehicle speed
increase.
R The tires may wear excessively and/or unevenly, which may
greatly impair tire traction.
R The handling as well as steering and braking characteristics may
be severely affected.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions while doing so.
X Secure the vehicle to prevent it from rolling away (Y page
138).
X Check the tires and, if necessary, change the wheel
(Y page

297).
X Check the tire pressure (Y page
285).
X If necessary, correct the tire pressure. Warning Tire Mal‐
function The tire pressure in one or more tires has dropped suddenly. The
display shows the wheel position.
G WARNING
Driving with a flat tire poses a risk of the following hazards: R A flat tire affects the ability to steer or brake the vehicle.
R You could then lose control of the vehicle.
R Continued driving with a flat tire will cause excessive heat build-
up and possibly a fire.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions while doing so.
X Secure the vehicle to prevent it from rolling away (Y page
138).
X Check the tires and, if necessary, change the wheel
(Y page

297).224
Display messages (vehicles with steering wheel buttons)
On-board computer and displays

Display messages
Possible causes/consequences and
M SolutionsTire Pressure Moni‐
tor Currently
Unavailable Due to a source of radio interference, no signals can be received
from the wheel sensors. The tire pressure monitor is temporarily
malfunctioning.
The tire pressure monitor restarts automatically as soon as the
problem has been solved. Wheel Sensor(s)
Missing There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not shown in the display.
X Have the faulty tire pressure sensor replaced at a qualified spe-
cialist workshop. Tire Pressure Moni‐
tor Inoperative No
Wheel Sensors The wheels installed do not have suitable tire pressure sensors. The
tire pressure monitor is deactivated.
X Install wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes. Tire Press. Moni‐
tor Inoperative The tire pressure monitor is malfunctioning.
X Visit a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M SolutionsShift to 'P' or
'N' to Start Engine You have attempted to start the engine in transmission position
k
or h.
X Shift the transmission to position j or i.Auxiliary Battery
Malfunction The auxiliary battery for the transmission is no longer being
charged.
X Visit a qualified specialist workshop. Apply Brake to
Shift from 'P' You attempted to shift the transmission to position
h, k or i
without depressing the brake pedal.
X Depress the brake pedal. Perm. N Activated
Risk of Rolling An additional warning tone sounds. The transmission has been shif-
ted to position i when the vehicle is coasting or being driven.
X Stop the vehicle by depressing the brake pedal and when the
vehicle is stationary shift the transmission to position j.
X Continue driving by shifting the transmission to position h or
k. Risk of Rolling:
Transmission Not
in P An additional warning tone sounds. The driver's door is open and
the transmission is in position k, i or h.
X Shift the transmission to position j.
X Secure the vehicle to prevent it from rolling away ( Y page 138).Display messages (vehicles with steering wheel buttons)
225
On-board computer and displays Z

Display messages
Possible causes/consequences and
M SolutionsService Required
Do Not Shift Gears
Visit Dealer An additional warning tone sounds. You cannot change the trans-
mission position due to a malfunction.
If transmission position h is selected:
X Consult a qualified specialist workshop without shifting transmis-
sion position h.
If transmission position k, i or j is selected:
X Notify a qualified specialist workshop. Reverse Not Poss.
Service Required The transmission is malfunctioning. Transmission position k can-
not be selected.
X Notify a qualified specialist workshop. Transmission Mal‐
function Stop The transmission is malfunctioning. The transmission shifts to neu-
tral i automatically.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Shift the transmission to position j.
X Notify a qualified specialist workshop. Only Shift to 'P'
when Vehicle is
Stationary The vehicle is still moving.
X Pull over and stop the vehicle, paying attention to road and traffic
conditions.
X Shift the transmission to position j.Ò The tailgate is open.
X Close the tailgate. Ñ The rear-end door is open.
X Close the rear-end door/doors. Ó An additional warning tone sounds. The hood is open.
G WARNING
The open hood may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Secure the vehicle to prevent it from rolling away (Y page 138).
X Close the hood. C An additional warning tone sounds while the vehicle is in motion.
The display shows the open door(s).
X Close all doors.226
Display messages (vehicles with steering wheel buttons)
On-board computer and displays

Display messages
Possible causes/consequences and
M SolutionsÐ
Power Steering Mal‐
function See Oper.
Manual An additional warning tone sounds. The steering power assistance
could be malfunctioning. You may need to steer more forcefully.
X Carefully continue to a qualified specialist workshop and have the
steering checked immediately. Â
Obtain a New Key The key needs to be replaced.
X Visit a qualified specialist workshop. Phone No Service Your vehicle is outside the network provider's transmitter/receiver
range. ¥
Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Add washer fluid (Y page 256).Indicator and warning lamps in the instrument cluster
General notes
When switching on the ignition, some systems carry out a self-test. Some indicator and warning
lamps may temporarily turn on or start to flash. This is not an indication of any problem. Only
when these indicator and warning lights turn on or start flashing after the engine has started or
during the journey has a malfunction occurred. Indicator and warning lamps in the instrument cluster
227
On-board computer and displays Z

Seat belts
Warning/
indicator
lamp
N Signal type
Possible causes/consequences and
M Solutionsü
N After starting the engine, the red seat belt warning lamp lights up or flashes.
A warning tone may also sound.
Only for certain countries: the red seat belt warning lamp lights up for a maxi-
mum of 6 seconds after the ignition is switched on.
The seat belt warning lamp reminds the driver and front-passenger to fasten
their seat belts.
X Fasten seat belt ( Y page 50).ü
N The red seat belt warning lamp lights up after the engine starts, as soon as
the driver's or the front-passenger door is closed.
The driver or front-passenger has not fastened their seat belt.
X Fasten seat belt (Y page
50).
The warning lamp goes out.
On vehicles with the Occupant Classification System (OCS), there are objects
on the front-passenger seat.
X Remove the objects from the front-passenger seat and store them in a safe
place.
The warning lamp goes out. ü
N The red seat belt warning lamp flashes and an intermittent audible warning
sounds.
The driver or front passenger has not fastened their seat belt. At the same time,
you are driving faster than

15 mph (25 km/h) or have briefly driven faster than
15 mph (25 km/h).
X Fasten seat belt (Y page
50).
The warning lamp goes out and the intermittent audible warning ceases.
On vehicles with the Occupant Classification System (OCS), there are objects
on the front-passenger seat. At the same time, you are driving faster than
15 mph (25 km/h

) or have briefly driven faster than 15 mph (25 km/h).
X Remove the objects from the front-passenger seat and store them in a safe
place.
The warning lamp goes out and the intermittent warning tone ceases.228
Indicator and warning lamps in the instrument cluster
On-board computer and displays

Safety systems
Warning/
indicator
lamp
N Signal type
Possible causes/consequences and
M Solutions$J
ò
N $ (USA only) or J (Canada only): the ABS and brake warning lamps
are lit while the engine is running.
EBD is unavailable due to a malfunction. ABS, BAS, hill start assist and ESP
®
as
well as its driving safety systems, for example, are therefore also unavailable.
ATTENTION ASSIST is deactivated and other driving systems could be automati-
cally deactivated.
G WARNING
The brake system continues to function normally, but without the functions lis-
ted above. The wheels could therefore lock prematurely if you brake hard, for
example.
This causes steerability and braking to be greatly impaired. The braking distance
may increase in emergency braking situations.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Switch the engine off, wait briefly and start the engine again.
X Check if the display message has disappeared and ESP ®
is operational.
X If the display message continues to be displayed:
R Drive on with care.
R Visit a qualified specialist workshop immediately. $J
N The red
$ (USA only) or J (Canada only) brake system warning lamp is
lit while the engine is running. An additional warning tone sounds.
There is insufficient brake fluid in the brake fluid reservoir.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic conditions.
Do not continue driving under any circumstances.
X Secure the vehicle to prevent it from rolling away ( Y page 138).
X Do not add brake fluid. Adding more will not remedy the malfunction.
X Consult a qualified specialist workshop.
X Observe the display messages. Indicator and warning lamps in the instrument cluster
229
On-board computer and displays Z

Warning/
indicator
lamp
N Signal type
Possible causes/consequences and
M Solutionsò!
N The yellow ABS warning lamp is lit while the engine is running.
ABS has been deactivated due to a malfunction. BAS, hill start assist and ESP
®
as well as its driving safety systems, for example, are therefore also deactiva-
ted.
ATTENTION ASSIST is deactivated and other driving systems could be automati-
cally deactivated.
G WARNING
The brake system continues to function normally, but without the functions lis-
ted above. The wheels could therefore lock prematurely if you brake hard, for
example.
This causes steerability and braking to be greatly impaired. The braking distance
may increase in emergency braking situations.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Switch the engine off, wait briefly and start the engine again.
X Check if the display message has disappeared and ESP ®
is operational.
X If the display message continues to be displayed:
R Drive on with care.
R Visit a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems will
be restricted or unavailable. ÷
N The yellow ESP
®
warning lamp flashes while the vehicle is in motion.
ESP ®
or traction control is intervening because there is a risk of skidding or at
least one wheel has started to spin.
Cruise control is automatically deactivated.
X When starting off, do not depress the accelerator pedal more than is neces-
sary.
X Ease off the accelerator pedal while driving.
X Adapt your driving style to suit the weather and road conditions.
X Do not deactivate ESP ®
.
In rare cases , it may be best to deactivate ESP ®
(Y page
68).230
Indicator and warning lamps in the instrument cluster
On-board computer and displays