2020 MERCEDES-BENZ METRIS MY20 Operator’s Manual

is disabled. It will not be deployed in the
event of an accident and cannot perform its
intended protective function. A person in the
front-passenger seat could then, for exam-
ple, come into contact with the vehicle's
interior, especially if the person is sitting too
close to the dashboard. This poses an
increased risk of injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the
front-passenger seat is correct and the
front-passenger front air bag is enabled or
disabled in accordance with the person in
the front-passenger seat
R the front-passenger seat has been moved
back as far back as possible.
R the person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front air bag is correct. G
WARNING
If you secure a child in a child restraint sys-
tem on the front-passenger seat and the
PASSENGER AIR BAG OFF indicator lamp is
off, the front-passenger front air bag can
deploy in the event of an accident. The child
could be struck by the air bag. This poses an
increased risk of injury or even fatal injury.
Make sure that the front-passenger front air
bag has been deactivated. The PASSENGER
AIR BAG OFF indicator lamp must be lit.
NEVER use a rearward-facing child restraint
on a seat protected by an ACTIVE FRONT
AIR BAG in front of it; DEATH or SERIOUS
INJURY to the child can occur. G
WARNING
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat
too close to the dashboard, the child could,
in the event of an accident:
R come into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
R be struck by the air bag if the
PASSENGER AIR BAG OFF indicator lamp
is off
This poses an increased risk of injury or
even fatal injury.
Move the front-passenger seat as far back
as possible. Always make sure that the
shoulder belt strap is correctly routed from
the vehicle belt sash guide to the shoulder
belt guide on the child restraint system. The
shoulder belt strap must be routed forwards
and downwards from the vehicle belt sash
guide. If necessary, adjust the vehicle belt
sash guide and the front-passenger seat
accordingly. Always observe the child
restraint system manufacturer's installation
instructions.
If OCS determines that:
R The front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the self-test and remains lit.
This indicates that the front-passenger front
air bag is deactivated.
R The front-passenger seat is occupied by a
child of up to twelve months old, in a stand-
ard child restraint system, the PASSENGER
AIR BAG OFF indicator lamp lights up after
the self-test and remains lit. This indicates
that the front-passenger front air bag is
deactivated.
But even in the case of a twelve-month-old
child, in a standard child restraint system,
the PASSENGER AIR BAG OFF indicator
lamp can go out after the self-test. This indi-
cates that the front-passenger front air bag
is enabled. The result of the classification is
dependent on, among other factors, the
child restraint system and the child's stat- Occupant safety
55Safety Z

ure. In this case, install the child restraint
system on a suitable rear seat.
R The front-passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), the PASSENGER AIR BAG OFF
indicator lamp lights up and remains lit after
the self-test depending on the result of the
classification or, alternatively, goes out.
- If the PASSENGER AIR BAG OFF indicator
lamp is off, move the front-passenger seat
as far back as possible. Alternatively, a
person of smaller stature can sit on a rear
seat.
- If the PASSENGER AIR BAG OFF indicator
lamp is lit, a person of smaller stature
should not use the front-passenger seat.
R The front-passenger seat is occupied by an
adult or a person of corresponding stature,
the PASSENGER AIR BAG OFF indicator
lamp goes out after the self-test. This indi-
cates that the front-passenger front air bag
is enabled.
If children are traveling in the vehicle, be sure
to observe the notes on "Children in the vehi-
cle"
(Y page 60).
When the occupant classification system
(OCS) is malfunctioning, the red 6 restraint
system warning lamp in the instrument cluster
and the PASSENGER AIR BAG OFF indicator
lamp light up simultaneously. The front-
passenger front air bag is deactivated in this
case and does not deploy during an accident.
Have the Occupant Classification System
(OCS) checked and repaired immediately at a
qualified specialist workshop. Mercedes-Benz
recommends that you visit a Mercedes-Benz
Commercial Van Center.
If the front-passenger seat, the seat cover or
the seat cushion are damaged, have the nec-
essary repair work carried out at a qualified
specialist workshop. Mercedes-Benz recom-
mends that you visit a Mercedes-Benz Com-
mercial Van Center.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories that
have been approved by Mercedes-Benz.
Deployment of the driver's air bag does not
mean that the front-passenger front air bag
deploys as well. The Occupant Classification
System (OCS) categorizes the occupant on the
front-passenger seat. Depending on that
result, the front-passenger front air bag is
either enabled or deactivated. Occupant classification system (OCS)
self-test G
DANGER
If the PASSENGER AIR BAG OFF indicator
lamp does not light up during the self-test,
the system is malfunctioning. The front-
passenger front air bag might be triggered
unintentionally or might not be triggered at
all in the event of an accident with high
deceleration. This poses an increased risk of
injury or even fatal injury.
In this case the front-passenger seat may
not be used. Do not install a child restraint
system on the front-passenger seat. Have
the Occupant Classification System (OCS)
checked and repaired immediately at a
qualified specialist workshop. G
WARNING
If the PASSENGER AIR BAG OFF indicator
lamp remains lit after the self-test, the front-
passenger front air bag is deactivated. It will
not be deployed in the event of an accident.
In this case, the front-passenger front air
bag cannot perform its intended protective
function, e.g. when a person is seated in the
front-passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury
or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the
front-passenger seat is correct and the
front-passenger front air bag is enabled or
deactivated in accordance with the per-
son in the front-passenger seat
R the person is seated properly with a cor-
rectly fastened seatbelt
R the front-passenger seat has been moved
as far back as possible
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the 56
Occupant safety
Safety

front-passenger seat must not be used. Do
not install a child restraint system on the
front-passenger seat. Have the Occupant
Classification System (OCS) checked and
repaired immediately at a qualified specialist
workshop. G
WARNING
Objects between the seat surface and the
child restraint system could affect OCS
operation. This could result in the front-
passenger air bag not functioning as inten-
ded during an accident. This poses an
increased risk of injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The entire base of the child restraint system
must always rest on the seat cushion of the
front-passenger seat. The backrest of the
forward-facing child restraint system must,
as far as possible, be resting on the back-
rest of the front-passenger seat. Always
comply with the child restraint system man-
ufacturer's installation instructions.
After the self-test, the PASSENGER AIR BAG
OFF indicator lamp displays the status of the
front-passenger front airbag
(Y page 54).
For more information about the OCS, see
"Problems with the Occupant Classification
System" (Y page 57).
Problems with the Occupant Classification System (OCS) Be sure to observe the notes on "System self-test" (Y page

56). Occupant safety
57
Safety Z

Problem
Possible causes/consequences and
M SolutionsThe PASSENGER AIR
BAG OFF indicator lamp
lights up and remains
lit, even though the
front-passenger seat is
occupied by an adult or
a person of a stature
corresponding to that of
an adult. The classification of the person on the front-passenger seat is incor-
rect.
X Make sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (Y page 54).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
X Have OCS checked as soon as possible at a Mercedes-Benz Com-
mercial Van Center. The PASSENGER AIR
BAG OFF indicator lamp
does not light up
and/or does not stay
on.
The front-passenger
seat is:
R
unoccupied
R occupied by the
weight of a child up
to twelve months old
in a child restraint
system OCS is malfunctioning.
X Make sure there is nothing between the seat cushion and the
child seat.
X Make sure that the entire base of the child restraint system rests
on the seat cushion of the front-passenger seat. The backrest of
the forward-facing child restraint system must lie as flat as possi-
ble against the backrest of the front passenger seat. If necessary,
adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight using the front-
passenger seat adjustment. This could result in the seat belt and
the child restraint system being pulled too tightly.
X Check for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the
child restraint system. If necessary, adjust the head restraint
accordingly.
X Make sure that no objects are applying additional weight onto the
seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off, do
not install a child restraint system on the front-passenger seat. It
is recommended that you install the child restraint system on a
suitable rear seat.
X Have OCS checked as soon as possible at a Mercedes-Benz Com-
mercial Van Center. Deployment of Emergency Tension-
ing Devices and air bags
Important safety notes G
WARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified spe-
cialist workshop in order to have a deployed
air bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air 58
Occupant safety
Safety

bags continue to perform their protective func-
tion for the vehicle occupants in the event of a
crash. G
WARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer
operational and are unable to perform their
intended protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at
a qualified specialist workshop.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and some powder may also be released. The
6 restraint system warning lamp lights up.
Only in rare cases will the bang affect your
hearing. The powder that is released generally
does not constitute a health hazard, but it may
cause short-term breathing difficulties in peo-
ple with asthma or other respiratory problems.
Provided it is safe to do so, you should leave
the vehicle immediately or open the window in
order to prevent breathing difficulties.
Air bags and pyrotechnic Emergency Tension-
ing Devices (ETDs) contain perchlorate mate-
rial, which may require special handling and
regard for the environment. National guide-
lines must be observed during disposal. In Cal-
ifornia, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .
Method of operation During the first stage of a collision, the
restraint system control unit evaluates impor-
tant physical data relating to vehicle decelera-
tion or acceleration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a head-on or
rear-end collision. An Emergency Tensioning Device can only be
triggered, if:
R the ignition is switched on
R the components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
(Y page
46)
R the seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
R Front air bags
R Window curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
Depending on the person in the front-
passenger seat, the front-passenger front air
bag is either enabled or disabled. The front-
passenger front air bag can be deployed in an
accident only if the PASSENGER AIR BAG OFF
indicator lamp is off. Observe the information
on the PASSENGER AIR BAG OFF indicator
lamp (Y page 47).
Your vehicle has two-stage front air bags.
The activation threshold of the Emergency
Tensioning Devices and the air bags is deter-
mined by evaluating the rate of vehicle decel-
eration or acceleration which occurs at various
points in the vehicle. This process is pre-emp-
tive in nature. Deployment should take place
in good time at the start of the collision.
The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen-
tially determined by:
R the distribution of forces during the collision
R the collision angle
R the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a
decisive role in the deployment of an air bag.
Nor do they provide an indication of air bag
deployment.
The vehicle can be deformed considerably,
without an air bag being deployed. This is the
case if only parts which are relatively easily
deformed are affected and the rate of deceler- Occupant safety
59
Safety Z

ation is not high. Conversely, air bags may be
deployed even though the vehicle suffers only
minor deformation. This is the case if, for
example, very rigid vehicle parts such as longi-
tudinal body members are hit, and sufficient
deceleration occurs as a result.
If the restraint system control unit detects a
side impact or if the vehicle rolls over, the
applicable components of the restraint system
are deployed independently of each other
depending on the apparent type of accident.
R Side impact air bag and pelvis air bag on the
side on which an impact occurs, independ-
ent from the Emergency Tensioning Device
and seat belt usage
The side impact air bag on the front
passenger side deploys under the following
conditions:
- the OCS system detects that the front
passenger seat is occupied or
- the seat belt buckle tongue is engaged in
the belt buckle of the front passenger
seat
R Window curtain air bag on the side of
impact, independently of the use of the seat
belt and independently of whether the front-
passenger seat is occupied
R Emergency Tensioning Devices, if the sys-
tem determines that deployment can offer
additional protection in this situation
R Window curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the
seat belt
i Not all air bags are deployed in an acci-
dent. The various air bags work independ-
ently of each other.
How the air bag works is determined by the
severity of the accident detected, especially
the vehicle deceleration or acceleration and
the apparent type of accident:
R Head-on collision
R Side impact
R Rollover Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
R the hazard warning lamps are switched on
R the emergency lighting in the interior is acti-
vated
R the vehicle doors are unlocked
R the front side windows are lowered
R air-recirculation mode is activated
R climate control is switched off
R the engine is switched off and the fuel sup-
ply is cut off Children in the vehicle
Important safety notes
Accident statistics show that children secured
on the rear seats are safer than children
secured on the front seats. For this reason,
Mercedes-Benz strongly advises that you fit
the child restraint system to a rear seat. The
child is generally better protected there.
If a child younger than twelve years old and
under 5 ft
(1.50 m) in height is traveling in the
vehicle:
R always secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child.
R always observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's instruc-
tions.
R always observe the instructions and safety
notes on the "Occupant Classification Sys-
tem (OCS)" ( Y page 54). G
WARNING
If children are left unsupervised in the vehi-
cle, they could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck by oncoming traffic.
R operate vehicle equipment and become
trapped, for example.60
Children in the vehicle
Safety

In addition, children could set the vehicle in
motion, for example, if they:
R release the parking brake.
R change the transmission position.
R start the vehicle.
There is a risk of accident and injury.
Never leave children unsupervised in the
vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Keep the SmartKey out of the reach of chil-
dren. G
WARNING
If persons, particularly children are subjec-
ted to prolonged exposure to extreme heat
or cold, there is a risk of injury, possibly
even fatal. Never leave children unattended
in the vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight.
Protect it with a blanket, for example. If the
child restraint system has been exposed to
direct sunlight, let it cool down before secur-
ing the child in it. Never leave children unat-
tended in the vehicle.
Make sure that all vehicle occupants have fas-
tened their seat belts properly and are seated
correctly. This is particularly important for chil-
dren.
Observe the safety notes on seat belts
(Y page
48) and the notes on the correct use
of the seat belt (Y page 49).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
40 lbs (18 kg) until they reach a height where
a three-point seat belt fits properly without a
booster seat. Special seatbelt retractor
G
WARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt
retractor is disabled and the inertia real
draws in a portion of the seat belt. The seat
belt cannot be immediately refastened.
There is an increased risk of injury, possibly
even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reacti-
vate the special seat belt retractor and
secure the child restraint system properly.
All seat belts in the vehicle, except the driver's
seat belt, are equipped with a special seat belt
retractor. When activated, the special seat belt
retractor ensures that the seat belt cannot
slacken once the child seat is secured.
Installing a child restraint system:
X Make sure you observe the child restraint
system manufacturer's installation instruc-
tions.
X Pull the seat belt smoothly from the belt
outlet.
X Engage seat belt tongue in belt buckle.
Activating the special seat belt retractor:
X Pull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat
belt retractor is enabled.
X Push the child restraint system down so that
the seat belt is tight and does not loosen.
Removing the child restraint system and deac-
tivating the special seat belt retractor:
X Make sure you observe the child restraint
system manufacturer's installation instruc-
tions.
X Press the release button of the seat belt
buckle and guide the seat belt tongue back
towards the belt sash guide.
The special seat belt retractor is deactiva-
ted. Children in the vehicle
61
Safety Z

Child restraint system
The use of seat belts and child restraint sys-
tems is required by law in: R all 50 states
R the US territories
R the District of Columbia
R all Canadian provinces
You can obtain further information about the
correct child restraint system from a
Mercedes-Benz Commercial Van Center. G
WARNING
If the child restraint system is installed
incorrectly on a suitable seat, it cannot pro-
tect as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction.
There is an increased risk of injury, possibly
even fatal.
Make sure that you observe the child
restraint system manufacturer's installation
instructions and the notes on use. Please
ensure, that the base of the child restraint
system is always resting completely on the
seat cushion. Never place objects, e.g. cush-
ions, under or behind the child restraint sys-
tem. Only use child restraint systems with
the original cover designed for them. Only
replace damaged covers with genuine cov-
ers. G
WARNING
If a rearward facing child restraint system is
installed in the direction of travel by mis-
take, it cannot protect as intended. This is
the case if, for instance, you install a rear-
ward-facing child restraint system on a rear
seat opposite to the direction of travel. In
the event of an accident, a child might not
be restrained correctly. This poses an
increased risk of injury or even fatal injury.
Always install the rear seat in the direction
of travel before you install the rearward
facing child restraint system. G
WARNING
If the child restraint system is installed
incorrectly or is not secured, it can come
loose in the event of an accident, heavy
braking or a sudden change in direction. The
child restraint system could be thrown
about, striking vehicle occupants. There is
an increased risk of injury, possibly even
fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on securely
stowing objects, luggage and loads under
"Loading guidelines"
(Y page 242). G
WARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjec-
ted to a load in an accident can no longer
protect as intended. The child cannot then
be restrained in the event of an accident,
heavy braking or sudden changes of direc-
tion. There is an increased risk of injury,
possibly even fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the
securing systems on the child restraint sys-
tem checked at a qualified specialist work-
shop, before you install a child restraint sys-
tem again.
Securing systems for child restraint systems
are: R the seat belt system
R the LATCH-type (ISOFIX) securing rings
R the Top Tether anchorage points
If it is absolutely necessary to carry a child on
the front-passenger seat, always observe the
notes on the "Occupant classification system"
(OCS) ( Y page

54). Information on disabling
the front passenger airbag can also be found
there. 62
Children in the vehicle
Safety