2020 MERCEDES-BENZ METRIS MY20 Operator’s Manual

The sliding door is equipped with an active
retainer, which engages the door at the end
stop when opened.
If the vehicle is equipped with two electric slid-
ing doors; the 5 button on the SmartKey
can only be used to open or close one of the
two sliding doors
(Y page 80).
X To open: pull door handle : in the direc-
tion of the arrow.
or X Press the 5 button on the SmartKey for
longer than
0.5 seconds.
The sliding door unlocks, automatic opera-
tion is started and the sliding door opens. In
addition, you will hear two warning signals.
X To close: pull door handle : in the direc-
tion of the arrow.
or X Press the 5 button on the SmartKey for
longer than
0.5 seconds.
The sliding door is released from its lock
and automatic operation is started. The slid-
ing door closes.
If you press the 5 button on the Smart-
Key, you will hear two warning signals while
the doors close.
X To interrupt automatic operation: pull
door handle : again.
or
X Press the 5 button on the SmartKey
again.
i In unfavorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
hold the relevant sliding door button. The
electric sliding door moves with increased
force. Observe that, in such circumstances,
the obstacle detection is less sensitive. To
stop the movement, release the sliding door
button. Opening/closing from the inside
If the sliding door is unlocked, you can open
and close the sliding door from the inside with
these controls:
R the Å or Æ sliding door button in the
front on the lower center console
R the sliding door button on the B-pillar next
to the door sill
R the rocker switch on the door handle :
Sliding door button for the sliding door on
the left-hand side
; Sliding door button for the sliding door on
the right-hand side
= Rocker switch
? Locking knob
A Sliding door button in the door frame
You can only open a sliding door from the
inside if the child-proof locks have not been
activated. If the sliding door is locked, the slid-
ing door must first be unlocked.
The sliding door is equipped with an active
retainer, which engages the door at the end
stop when opened. X To open: briefly press the respective Å
or Æ sliding door button in the center
console.
or X Briefly press sliding door button A in the
door frame.
or X Briefly pull back rocker switch =.
If the sliding door is unlocked, automatic
operation is started and the sliding door
opens.
If you use the Å or Æ sliding door
button in the center console you will hear Electric sliding door
79Opening and closing Z

two warning signals during the opening pro-
cedure.
The indicator lamp in the
Å or Æ slid-
ing door button in the center console
flashes for the duration of automatic opera-
tion.
The indicator lamp in the Å or Æ slid-
ing door button in the center console is lit
whenever the respective sliding door is
open. Depending on the vehicle equipment,
the display can also show the Sliding
Door Open message.
X To close: briefly press the respective Å
or Æ sliding door button in the center
console.
or
X Briefly press sliding door button A in the
door frame.
or X Briefly press rocker switch = forward.
The sliding door is released from its lock
and automatic operation is started. The slid-
ing door closes.
If you use the Å or Æ sliding door
button in the center console you will hear
two warning signals during the closing pro-
cedure.
The indicator lamp in the respective Å or
Æ sliding door button in the center con-
sole goes out whenever the sliding door is
closed.
X To interrupt automatic operation: press
the respective Å or Æ sliding door
button in the center console again.
or X Press sliding door button in the door frame
A.
or X Briefly pull back rocker switch =.
i In unfavorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
hold the relevant sliding door button. The
electric sliding door moves with increased
force. Observe that, in such circumstances,
the obstacle detection is less sensitive. To
stop the movement, release the sliding door
button. Programing the key button for the
sliding door
If the vehicle is equipped with two electric slid-
ing doors, the 5 sliding door button on the
key can only be program for one of the two
sliding doors. You can then open or close the
selected sliding door with the 5 button on
the key. :
Sliding door button for sliding door on the
left-hand side
; Sliding door button for sliding door on the
right-hand side
X Make sure that the sliding door to be pro-
grammed is open.
X Turn the key to position 2 in the ignition
lock.
X Press and hold the Å or Æ sliding
door button in the center console for the
appropriate sliding door until the sliding
door is closed and four tones have sounded.
The display shows the Left-hand Elec‐
tric Sliding Door Key Programmed/
Right-hand Electric Sliding Door
Key Programmed or L. Slide Door Pro‐
grammed/ R. Slide Door Programmed
message. Resetting the sliding door
You must reset the sliding door if there has
been a malfunction or an interruption in the
voltage supply. X If the sliding door is open: close it by hand.
X Using the Å or Æ sliding door button
on the center console, open the sliding door
at least 15.8 in
(40 cm) and then close the
sliding door completely. 80
Electric sliding door
Opening and closing

X
When the sliding door is closed, open the
sliding door fully using the Å or Æ
sliding door button on the center console.
The sliding door is reset and operational.
X Close the sliding door if required. Problems with the sliding door
Problem
Possible causes/consequences and
M SolutionsThe electric sliding door
is locked in place. Unfavorable operating conditions, e.g. frost, ice or heavy soiling,
may obstruct the sliding door.
X Press and hold the sliding door button until the sliding door has
opened or closed.
The sliding door moves with increased force. Observe that, in
such circumstances, the blockage detection is less sensitive. To
stop the movement, release the sliding door button.
X Remove the cause of the blockage at the earliest opportunity. Tailgate
Important safety notes
G
DANGER
Combustion engines emit poisonous
exhaust gases such as carbon monoxide.
Exhaust gases can enter the vehicle interior
if the tailgate is open while the engine is
running, especially if the vehicle is in
motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
You will find details of the tailgate opening
dimensions under "Technical data"
(Y page
313). Opening and closing
X
To open: press button : on the handle.
X Raise the tailgate. X
To close: pull the tailgate firmly downwards
by strap ; and close it from outside. Tailgate
81
Opening and closing Z

Problems with the tailgate
The tailgate cannot be opened.
The voltage supply has been interrupted or the
battery charge is insufficient.
Consult a qualified specialist workshop which
has the necessary specialist knowledge and
tools to carry out the work required.
In an emergency, you can open the tailgate
using the release catch for service purposes.
X Pry off the cover on the lower part of the
tailgate with a suitable tool, e.g. the screw-
driver from the vehicle tool kit.
X Insert the screwdriver into the opening and
move the release lever until the tailgate
unlocks and opens.
X Swing the tailgate upwards. Rear-end doors
Important safety notes
G
DANGER
Combustion engines emit poisonous
exhaust gases, such as carbon monoxide.
Exhaust gases can enter the vehicle interior
if the rear-end door is open when the engine
is running, especially if the vehicle is in
motion. There is a risk of poisoning.
Always switch off the engine before opening
the rear-end door. Never drive with the rear-
end door open. G
WARNING
If you open a rear door, you could:
R endanger other people or road users
R be caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of
an accident and injury.
Only open the rear doors when traffic condi-
tions permit. Always make sure that the rear
doors are properly locked. G
WARNING
If you open the rear-end doors 90°, the rear
lighting systems are no longer visible. The
vehicle will then be difficult for other road
users to see or will not be seen by them at
all, particularly if it is dark or visibility is
poor. There is a risk of an accident.
You should therefore ensure in this and simi-
lar situations that the vehicle is visible from
the rear in accordance with the relevant
national regulations, by using the warning
triangle, for instance.
! Make sure that there is sufficient clear-
ance when opening the rear doors. You
could otherwise damage the vehicle and
objects in close range of the rear doors.
You can lock the rear-end doors at an angle of
approx. 90° and, if necessary,
180° or 270°.
Always make sure that the open rear-end door
is correctly engaged in the detent. Opening and closing from the out-
side
Opening the right-hand side, rear-end
door X
Pull handle :.
X Swing the rear-end door to the side until it
engages.
The rear-end door can also be opened beyond
90 degrees (Y page
83).82
Rear-end doors
Opening and closing

Opening the left-hand side, rear-end
door
X
Make sure that the right-hand side, rear-end
door is open and engaged.
X Pull release handle : in the direction of the
arrow.
X Swing the rear-end door to the side until it
engages.
The rear-end door can also be opened beyond
90 degrees (Y page 83).
Closing the rear-end doors from the
outside X
If necessary, pull the rear-end door away
from the magnetic door retainer
(Y page

83).
X Close the left-hand side, rear-end door
firmly from the outside.
X Close the right-hand side, rear-end door
firmly from the outside. Opening/closing from the inside
Release the lever on the inside of the right rear-
end door A white section on latch
; indicates that the
rear-end door is unlocked.
i You can only open the locked rear-end
doors from the inside if the child-proof locks
have not been activated.
X To unlock: slide latch ; to the left.
You will see a white marking.
X To open: pull opening lever : up and open
the rear-end door.
X Swing the rear-end door to the side until it
engages.
i If you open a locked rear-end door from
inside, you only unlock the rear-end door.
The other doors remain locked.
The rear-end door can also be opened
beyond 90 degrees

(Y page 83).
X To close: make sure that the left-hand rear-
end door is closed.
X Pull the rear-end door firmly by the door
handle to close it.
X To lock: slide latch ; to the right.
The white section is no longer visible. Opening at an angle of 180° or 270°
Depending on the vehicle equipment, you can
open the rear-end doors up to an angle of
180° or

270° (side wall).
! Before you open the sliding door, make
sure that:
R the rear-end door is not open at an angle
of 270°
R the rear-end door is not locked on the
door retainer
Otherwise there may be a collision with the
open rear-end door and the doors may be
damaged. Rear-end doors
83
Opening and closing Z

Door retainer (example: right-hand side, rear-end
door)
X Open the rear-end door to about 45°.
X Pull and hold door retainer : in the direc-
tion of the arrow.
X Open the rear-end door more than 90°, so
that the door retainer cannot engage.
X Release the door retainer and open the door
to an angle of 180° or 270°.Magnetic door retainer
X With the rear-end door opened to an angle
of

270° push it against magnetic door
retainer = on the side wall.
When the magnet on rear-end door ; is in
contact with magnetic door retainer =, the
rear-end door is held in this position. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side win-
dow moves. There is a risk of injury. Make sure that nobody touches the side
window during the opening procedure. If
somebody becomes trapped, release the
switch or pull the switch to close the side
window again. G
WARNING
While closing the side windows, body parts
in the closing area could become trapped.
There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or
press the switch to open the side window
again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they
are left unsupervised. There is a risk of
injury.
Activate the override feature for the rear
side windows. When leaving the vehicle,
always take the SmartKey with you and lock
the vehicle. Never leave children unsuper-
vised in the vehicle. G
WARNING
If persons, particularly children are subjec-
ted to prolonged exposure to extreme heat
or cold, there is a risk of injury, possibly
even fatal. Never leave children unattended
in the vehicle. Side window reversing feature
The front side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window from moving
upwards during the automatic closing process,
the side window opens again automatically.
During the manual closing process, the side
window only opens again automatically after
the corresponding switch is released. The
automatic reversing feature is only an aid and
is no substitute for your attention when clos-
ing a side window. 84
Side windows
Opening and closing

G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. fingers
R while adjusting
This means that the reversing feature can-
not prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the W
button to open the side window again. Opening and closing the side win-
dows
:
Power window, left
; Power window, right
The switches on the driver's door take prece-
dence.
X To open manually: press and hold the cor-
responding switch.
X To open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
X To close manually: pull the corresponding
switch and hold it.
X To close fully: pull the corresponding
switch beyond the point of resistance and
release it.
Automatic operation is started.
X To interrupt automatic operation: press/
pull the corresponding switch again.
You can continue to operate the side windows
after switching off the engine or removing the
SmartKey. This function remains active for about five minutes or until you open a front
door.
Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously: R to unlock the vehicle
R to open the side windows
The convenience opening feature can only be
operated using the key. The key must be close
to the driver's door handle.
X Convenience opening: point the tip of the
key at the driver's door handle.
X Press and hold the % button until the
side windows are in the desired position.
X To interrupt convenience opening:
release the
% button. Convenience closing feature
G
WARNING
When using the convenience closing feature,
parts of the body could be trapped in the
closing area when a side window is being
closed. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is
operating. Make sure that no body parts are
in close proximity during the closing proce-
dure.
When you lock the vehicle, you can close the
side windows at the same time.
The key must be close to the driver's door
handle.
Observe the notes on the automatic reversing
feature for the side windows
(Y page 84).
X Convenience closing feature: point the tip
of the key at the driver's door handle.
X Keep the & button pressed until all side
windows are fully closed.
X Make sure that all side windows are closed.
X To interrupt convenience closing feature:
release the
& button. Side windows
85
Opening and closing Z

Resetting the side windows
You must reset the side windows if there has
been a malfunction or an interruption in the
voltage supply.
X Turn the SmartKey to position 2 in the igni-
tion lock.
X Pull the two power window switches and
hold for approximately one second after
closing the side window.
X If the side windows remain closed after the
button has been released, they have been
reset correctly. If this is not the case, repeat
the steps above for the open window. Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked, the side window closes
with increased or maximum force. The reversing function is then not active. Parts of the body
could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process,
release the switch or push the switch again to reopen the side window. Problem
Possible causes/consequences and
M SolutionsYou cannot completely
open or close a side
window. If there are no objects or leaves in the window guide that prevent
the sliding sunroof from closing, there has been a malfunction or
the on-board voltage has been interrupted.
X Reset the side window ( Y page 86).86
Side windows
Opening and closing