2020 MERCEDES-BENZ METRIS MY20 Operator’s Manual

Load protection net ...........................
248
Loading guidelines ............................ 242
Loading rails
Maximum tensile strength ............. 314
Loads
Securing ........................................ 244
Transporting .................................. 242
Locking
see Central locking
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 216
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Driving abroad ............................... 141
Replacing bulbs ............................. 106
Switching on/off ........................... 100
Lumbar support ................................... 89M
M+S tires ............................................
280
Maintenance ...................................... 257
Maintenance points under the
hood .................................................... 252
Maximum permissible speed
Speed limitation (tires) .................. 141
Mechanical key
Function/notes ................................ 72
Inserting .......................................... 73
Locking vehicle ................................ 73
Removing ......................................... 72
Media Interface
Connections ..................................... 43
Memory card (audio) ......................... 187
Memory function
Seat ................................................. 97
Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 272
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 209
On-board computer (vehicle with-
out steering wheel buttons) ........... 195 Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors

................................ 97
Important safety notes .................... 96
Rear-view mirror .............................. 96
see Vanity mirror
Mobile phone
Type approval/frequency .............. 304
Mobile phone
see Telephone
Model series
see Vehicle identification plate
Modifying the programming
(SmartKey) ........................................... 72
Mounting wheels
Lowering the vehicle ...................... 300
Mounting a new wheel ................... 300
Preparing the vehicle ..................... 298
Raising the vehicle ......................... 298
Removing a wheel .......................... 299
Removing and mounting the
spare wheel ................................... 303
Securing the vehicle against roll-
ing away ........................................ 298
MP3
Operation ....................................... 187 N
Navigation Menu (on-board computer) ............

185
Notes on breaking-in a new vehi-
cle ....................................................... 126 O
Occupant Classification System
(OCS) Conditions .......................................

54
Faults ............................................... 57
Operation ......................................... 54
Self-test ........................................... 56
Occupant safety
Air bags ........................................... 51
Automatic measures after an
accident ........................................... 60
Belt warning ..................................... 50
Children in the vehicle ..................... 60 Index
15

Important safety notes .................... 46
Introduction to the restraint sys-
tem ..................................................
46
Occupant Classification System
(OCS) ............................................... 54
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 47
Pets in the vehicle ........................... 66
Restraint system warning lamp ........ 46
Seat belt .......................................... 47
OCS
Faults ............................................... 57
Operation ......................................... 54
Self-test ........................................... 56
Odometer
Displaying (vehicle with steering
wheel buttons) ............................... 183
Displaying (vehicle without steer-
ing wheel buttons) ......................... 177
Setting the display unit (vehicle
with steering wheel buttons) ......... 192
Setting the display unit (vehicle
without steering wheel buttons) .... 180
Off-road driving
Checklist after driving off-road ...... 146
Important safety notes .................. 144
Rules for driving off-road ............... 145
Oil
see Engine oil
On-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 189
Audio menu ................................... 187
Date menu ..................................... 192
Display messages .......................... 209
Factory settings ............................. 194
Important safety notes .................. 174
Instrument cluster menu ............... 192
Lights menu ................................... 193
Menu overview .............................. 183
Message memory .......................... 209
Navigation menu ............................ 185
Operating ....................................... 181
Permanent display ......................... 192
Service menu ................................. 191
Setting the date ............................. 192
Setting the display ......................... 192
Setting the display language .......... 192 Setting the language ...................... 192
Setting the time ............................. 192
Settings menu ............................... 191
Standard display ............................ 183
Telephone menu ............................ 188
Time menu ..................................... 192
Trip menu ...................................... 183
Vehicle menu ................................. 193
On-board computer (vehicle with-
out steering wheel buttons)
Coolant temperature display
menu ............................................. 178
Current fuel consumption menu .... 178
Date menu ..................................... 181
Digital speedometer menu ............. 178
Display messages .......................... 194
Distance menu ............................... 177
Factory settings ............................. 179
Important safety notes .................. 174
Menu overview .............................. 177
Message memory .......................... 195
Operating ....................................... 176
Permanent display ......................... 180
Range menu ................................... 178
Setting the date ............................. 181
Setting the display ......................... 180
Setting the display language .......... 179
Setting the language ...................... 179
Setting the time ............................. 181
Settings menu ............................... 179
Standard display menu .................. 177
Time menu ..................................... 181
Trip computer menu ...................... 177
On-board computer (vehicles
with steering wheel buttons)
Displaying the service message ..... 258
On-board computer (vehicles
without steering wheel buttons)
Displaying the service message ..... 258
On-board diagnostic interface
see Diagnostics connection
Operating Instructions
Before the first journey .................... 27
Limited Warranty ............................. 27
Operating safety
Limited Warranty ............................. 2716
Index

Operating safety and vehicle
approval
Attachments and bodies
.................. 33
Changing the engine power out-
put ................................................... 32
Correct use ...................................... 29
Declaration of conformity ................ 31
Equipment and conversions ............. 33
Important safety notes .................... 30
Information about body/equip-
ment mounting directives ................ 33
Notes on operating the vehicle ........ 30
Qualified specialist workshop .......... 32
Registering your vehicle ................... 33
Operating system
On-board computer (vehicle with
steering wheel buttons) ................. 181
On-board computer (vehicle with-
out steering wheel buttons) ........... 176
Operating unit
Media Interface ................................ 43
Operator's Manual
General notes .................................. 27
Vehicle equipment ........................... 27
Outside temperature display ........... 175
Overhead control panel ...................... 44
Overrevving range ............................. 175
Overrun cutoff ................................... 140P
Paint code number ............................
304
Paintwork (cleaning instructions) ... 265
Parking ............................................... 138 Important safety notes .................. 138
Parking brake ................................ 138
Rear view camera .......................... 163
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 159
see PARKTRONIC
see Rear view camera
Parking aid
see PARKTRONIC
Parking brake
Display message (vehicle with
steering wheel buttons) ................. 214 Display message (vehicle without
steering wheel buttons) .................

201
Notes/function .............................. 138
Warning lamp ................................. 138
Parking brake
see Parking brake
Parking lamps
Changing bulbs .............................. 107
PARKTRONIC
Deactivating/activating ................. 158
Display messages .......................... 221
Driving system ............................... 156
Function/notes ............................. 156
Important safety notes .................. 157
Problem (malfunction) ................... 159
Range of the sensors ..................... 157
Roll-back warning .......................... 158
Trailer towing ................................. 159
Warning display ............................. 158
Partition
Note ................................................. 34
Transport protection ...................... 244
PASSENGER AIR BAG OFF
Indicator lamp .................................. 47
Passenger bench seat
Seat sliders ...................................... 89
Passenger compartment air-con-
ditioning system
see Climate control
Passenger compartment heating
see Climate control
Pedestrian protection
see Hood
Pets in the vehicle ............................... 66
Plastic trim (cleaning instruc-
tions) .................................................. 268
Power washers .................................. 265
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 127
Visual check of the vehicle exte-
rior ................................................. 127
Program selector button .................. 134
Protection of the environment
General notes .................................. 29
Pulling away
Automatic transmission ................. 128 Index
17

Hill start assist ............................... 129
Q
QR code Rescue card
..................................... 35
Qualified specialist workshop ........... 32R
Radiator cover .....................................
34
Radio
Selecting a station ......................... 187
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rail transport
see Transport by rail
Rain sensor
Setting the sensitivity .................... 109
Setting the sensitivity (vehicle
with steering wheel buttons) ......... 193
Setting the sensitivity (vehicle
without steering wheel buttons) .... 180
Reading lamp ..................................... 102
Rear bench seat
EASY-ENTRY/EXIT feature ............... 90
General notes .................................. 89
Installation options .......................... 90
Removing/installing (standard
rear bench seat) ............................... 91
Seat anchorage ................................ 89
Seat rails .......................................... 89
Seating variants ............................... 90
Rear compartment
Activating/deactivating climate
control ........................................... 117
Seating variants ............................... 90
Setting the air vents ...................... 125
Setting the temperature ................ 119
Switching the interior lighting
on/off ............................................ 103
Rear door
Display messages (vehicle with
steering wheel buttons) ................. 226
Display messages (vehicle with-
out steering wheel buttons) ........... 208 Important safety notes .................... 82
Indicator lamp ................................

237
Opening at an angle of 180° or
270° ................................................ 83
Opening dimensions ...................... 313
Opening/closing from inside ........... 83
Opening/closing from the out-
side .................................................. 82
Rear fog lamp
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Replacing bulbs ............................. 108
Switching on/off ........................... 100
Rear view camera
Cleaning instructions ..................... 267
Coupling up a trailer function ........ 167
Function/notes ............................. 163
General notes ................................ 163
Important safety notes .................. 164
Messages in the display ................. 165
Reverse parking ............................. 166
Switching on/off ........................... 165
Rear window defroster
Problem (malfunction) ................... 122
Switching on/off ........................... 122
Rear window wiper
Replacing the wiper blade .............. 112
Switching on/off ........................... 110
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare (manual) .......................... 96
Recuperation display ........................ 178
Recycling
see Protection of the environment
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 311
Refueling
Fuel filler flap ................................. 137
Fuel gauge (vehicle with steering
wheel buttons) ................................. 4018
Index

Fuel gauge (vehicle without
steering wheel buttons) .................
176
Refueling procedure (fuel) ............. 137
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 105
Replacing bulbs
see Replacing bulbs
Reporting safety defects .................... 32
Rescue card ......................................... 35
Reserve (fuel tank) see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 206
Warning lamp ................................. 233
Residual heat (climate control) ........ 123
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 215
Display message (vehicle without
steering wheel buttons) ................. 201
Important safety notes .................... 46
Introduction ..................................... 46
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 47
Warning lamp ................................. 232
Warning lamp (function) ................... 46
Reverse warning feature .................. 129
Reversing feature
Electric sliding door ......................... 78
Side windows ................................... 84
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 314
Notes ............................................. 249
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (roof carrier) ..................... 314S
Safety Children in the vehicle

..................... 60 Operating safety and registration .... 30
see Occupant safety
Safety system
see Driving safety systems
Seat
Correct driver's seat position ...........

87
Seat belts
Adjusting the height ......................... 50
Cleaning ......................................... 269
Correct usage .................................. 49
Fastening ......................................... 50
Important safety guidelines ............. 48
Introduction ..................................... 47
Releasing ......................................... 50
Warning lamp ................................. 228
Warning lamp (function) ................... 50
Seat sliders
Problems ......................................... 89
Seats
Adjusting (electrically) ..................... 88
Adjusting (manually) ........................ 88
Adjusting lumbar support ................ 89
Adjusting the head restraint ............ 93
Armrest ............................................ 95
Cleaning the cover ......................... 269
Important safety notes .................... 87
Seat heating .................................... 95
Storing settings (memory func-
tion) ................................................. 97
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 269
see Automatic transmission
Sensors (cleaning instructions) ....... 267
Service interval display
Calling up the service due date ...... 258
Hiding service messages ............... 258
Notes ............................................. 257
Service menu (on-board com-
puter) .................................................. 191
Service phone number ...................... 272
Service products
Brake fluid ..................................... 310
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes .................. 305 Index
19

Refrigerant (air-conditioning sys-
tem) ............................................... 311
Transmission oil ............................. 310
Washer fluid ................................... 312
Setting a speed
see Cruise control
Setting the air distribution ............... 120
Setting the airflow ............................ 120
Settings
Factory (vehicle with steering
wheel buttons) ............................... 194
Factory (vehicle without steering
wheel buttons) ............................... 179
On-board computer (vehicle with
steering wheel buttons) ................. 191
On-board computer (vehicle with-
out steering wheel buttons) ........... 179
Side impact air bag ............................. 52
Side windows
Cleaning ......................................... 265
Convenience closing feature ............ 85
Convenience opening feature .......... 85
Hinged side windows ....................... 84
Important safety information ........... 84
Opening/closing .............................. 85
Overview .......................................... 84
Problem (malfunction) ..................... 86
Resetting ......................................... 86
Signal and ambient light
Changing a bulb ............................. 105
Sliding door
Child-proof locks .............................. 66
Cleaning ......................................... 267
Important safety notes .................... 77
Indicator lamp ................................ 237
Opening/closing from the inside ..... 77
Opening/closing from the out-
side .................................................. 77
see Electric sliding door
SmartKey
Changing the battery ....................... 73
Changing the programming ............. 72
Checking the battery ....................... 73
Convenience closing feature ... 85, 123
Convenience opening feature .......... 85
Door central locking/unlocking ....... 71
Important safety notes .................... 71
Loss ................................................. 74 Mechanical key ................................ 72
Problem (malfunction)
..................... 74
SmartKey positions (ignition
lock) .................................................... 127
Snow chains ...................................... 281
Sockets .............................................. 241
Spare wheel
General notes ................................ 302
Important safety notes .................. 302
Removing/mounting ...................... 303
Special seat belt retractor .................. 61
Specialist workshop ............................ 32
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer (vehicle with
steering wheel buttons) ................. 192
Activating/deactivating the addi-
tional speedometer (vehicle with-
out steering wheel buttons) ........... 180
Digital (vehicle with steering
wheel buttons) ............................... 185
Digital (vehicle without steering
wheel buttons) ............................... 178
General notes ................................ 175
In the instrument cluster (vehicle
with steering wheel buttons) ............ 40
In the instrument cluster (vehicle
without steering wheel buttons) ...... 38
Setting the display unit (vehicle
with steering wheel buttons) ......... 192
Setting the display unit (vehicle
without steering wheel buttons) .... 180
SRS (Supplemental Restraint Sys-
tem)
see Restraint system
Standing lamp
Display messages (vehicle with
steering wheel buttons) ................. 217
Standing lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Replacing bulbs (front) ................... 107
Replacing bulbs (rear) .................... 108
Switching on/off .............................. 99 20
Index

Starting
see Starting (engine)
Starting (engine) ................................
128
Status overview (on-board com-
puter) .................................................. 189
Steering
Display messages (vehicle with
steering wheel buttons) ................. 227
Display messages (vehicle with-
out steering wheel buttons) ........... 208
Warning lamps ............................... 237
Steering wheel
Adjusting ......................................... 95
Button overview ............................... 42
Buttons (on-board computer) ......... 181
Cleaning ......................................... 269
Paddle shifters ............................... 135
Steering wheel paddle shifters ........ 135
Stickers
General safety notes ........................ 29
Stowage net ....................................... 239
Stowage spaces
see Stowage spaces and stow-
age compartments
Stowage spaces and stowage
compartments
Eyeglasses compartment ............... 238
Glove box ....................................... 238
Important safety notes .................. 238
Stowage net ................................... 239
Summer opening
see Convenience opening feature
Summer tires
In winter ........................................ 280
Sun visor
Changing a bulb (mirror lamp) ....... 104
Overview ........................................ 239
Surround lighting (on-board com-
puter) .................................................. 193
Switching air-recirculation mode
on/off ................................................. 123
Switching off the alarm (ATA) ............ 70T
Tachometer ........................................
175Tail lamps
Display messages (vehicle with-
out steering wheel buttons)

........... 202
Replacing bulbs ............................. 108
Trailer display messages (vehicle
with steering wheel buttons) .. 216, 217
Trailer display messages (vehicle
without steering wheel buttons) .... 202
Tailgate
Changing bulbs (ambient lamp) ..... 104
Display messages (vehicle with
steering wheel buttons) ................. 226
Display messages (vehicle with-
out steering wheel buttons) ........... 208
Important safety notes .................... 81
Opening dimensions ...................... 313
Opening/closing from the out-
side .................................................. 81
Replacing light bulbs (signal/
ambient lamp) ................................ 105
Tank
see Fuel tank
Tank contents
Displaying the range (vehicle
with steering wheel buttons) ......... 184
Displaying the range (vehicle
without steering wheel buttons) .... 178
Technical data
Capacities ...................................... 305
Cargo tie-down points .................... 313
Guide rail ....................................... 314
Loading rails .................................. 314
Roof carrier .................................... 314
Tires/wheels ................................. 301
Trailer tow hitch ............................. 315
Vehicle data ................................... 312
Vehicle dimensions ........................ 313
Telephone
Accepting a call ............................. 188
Display message ............................ 227
Introduction ................................... 188
Number from the phone book ........ 188
Redialing ........................................ 189
Rejecting/ending a call ................. 188
Temperature
Coolant (display in the instru-
ment cluster) ................................. 175 Index
21

Coolant (display in the on-board
computer) ......................................
178
Outside temperature ...................... 175
Setting (climate control) ................ 119
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 70
Immobilizer ...................................... 70
Time
Setting (vehicle with steering
wheel buttons) ............................... 192
Setting the time (vehicle with
steering wheel buttons) ................. 192
Setting the time (vehicle without
steering wheel buttons) ................. 181
Tire pressure
Calling up (on-board computer) ..... 285
Checking manually ........................ 285
Display messages (vehicle with
steering wheel buttons) ................. 224
Display messages (vehicle with-
out steering wheel buttons) ........... 207
Maximum ....................................... 285
Notes ............................................. 284
Recommended ............................... 282
Tables ............................................ 289
Tire label ........................................ 282
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 287
Function/notes ............................. 285
General notes ................................ 285
Important safety notes .................. 286
Restarting ...................................... 288
Warning lamp ................................. 236
Warning message .......................... 287
Tire pressure table ............................ 289
Tires
Aspect ratio (definition) ................. 296
Average weight of the vehicle
occupants (definition) .................... 295
Bar (definition) ............................... 295
Changing a wheel .......................... 297
Characteristics .............................. 295
Checking ........................................ 279
Curb weight (definition) ................. 296
Definition of terms ......................... 295
Direction of rotation ...................... 297 Display messages (vehicle with
steering wheel buttons) .................
224
Display messages (vehicle with-
out steering wheel buttons) ........... 207
Distribution of the vehicle occu-
pants (definition) ............................ 297
DOT (Department of Transporta-
tion) (definition) ............................. 295
DOT, Tire Identification Number
(TIN) ............................................... 294
GAWR (Gross Axle Weight Rat-
ing) (definition) .............................. 296
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 296
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 296
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 296
Important safety notes .................. 278
Increased vehicle weight due to
optional equipment (definition) ...... 295
Information on driving .................... 278
Kilopascal (kPa) (definition) ........... 296
Labeling (overview) ........................ 292
Load bearing index (definition) ...... 297
Load index ..................................... 294
Load index (definition) ................... 296
M+S tires ....................................... 280
Maximum load on a tire (defini-
tion) ............................................... 296
Maximum loaded vehicle weight
(definition) ..................................... 296
Maximum permissible tire pres-
sure (definition) ............................. 296
Maximum tire load ......................... 294
Maximum tire load (definition) ....... 296
Optional equipment weight (defi-
nition) ............................................ 297
PSI (pounds per square inch)
(definition) ..................................... 296
Replacing ....................................... 297
Service life ..................................... 279
Sidewall (definition) ....................... 297
Snow chains .................................. 281
Speed rating (definition) ................ 296
Storing ........................................... 298
Structure and characteristics
(definition) ..................................... 295 22
Index