2020 MERCEDES-BENZ METRIS service interval

Display messages (vehicle with
steering wheel buttons) .................
223
Display messages (vehicle with-
out steering wheel buttons) ........... 206
Displaying the speed ..................... 147
Driving system ............................... 146
Function/notes ............................. 146
Important safety notes .................. 147
Problem (malfunction) ................... 149
Resuming the stored speed ........... 148
Setting a speed .............................. 148
Storing and maintaining current
speed ............................................. 148
Cup holder ......................................... 240
Important safety notes .................. 239
Customer Assistance Center
(CAC) ..................................................... 32
Customer Relations Department ....... 32D
Dashboard see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Data collection
Processing and forwarding

.............. 35
Date
Setting (vehicle with steering
wheel buttons) ............................... 192
Setting (vehicle without steering
wheel buttons) ............................... 181
Daytime running lamps
Changing bulbs .............................. 107
Display messages (vehicle with
steering wheel buttons) ................. 218
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Switching on/off (switch) .............. 100
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 31
Delayed switch-off
Exterior lighting (on-board com-
puter) ............................................. 193
Interior lighting .............................. 193 Diagnostics connection
Operating safety and vehicle
approval

........................................... 31
Digital speedometer
Displaying (vehicle with steering
wheel buttons) ............................... 185
Displaying (vehicle without steer-
ing wheel buttons) ......................... 178
Dimensions ........................................ 313
DIRECT SELECT lever
Automatic transmission ................. 131
Display
Function/notes (vehicle with
steering wheel buttons) ................. 183
Function/notes (vehicle without
steering wheel buttons) ................. 176
Permanent display (vehicle with
steering wheel buttons) ................. 192
Permanent display (vehicle with-
out steering wheel buttons) ........... 180
see Warning and indicator lamps
Display message (vehicle with
steering wheel buttons)
Safety systems .............................. 210
Service interval display .................. 257
Display message (vehicle without
steering wheel buttons)
Safety systems .............................. 196
Service interval display .................. 257
Display messages (vehicle with
steering wheel buttons)
Calling up ....................................... 209
Driving systems ............................. 221
Engine ............................................ 219
Hiding ............................................ 209
Important safety notes .................. 209
Introduction ................................... 209
Key ................................................ 227
Lights ............................................. 216
Setting the language ...................... 192
Tires ............................................... 224
Vehicle ........................................... 225
Display messages (vehicle with-
out steering wheel buttons)
Calling up ....................................... 195
Driving systems ............................. 206
Engine ............................................ 204
Hiding ............................................ 194 Index
9

Fuel gauge (vehicle without
steering wheel buttons) .................
176
Refueling procedure (fuel) ............. 137
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 105
Replacing bulbs
see Replacing bulbs
Reporting safety defects .................... 32
Rescue card ......................................... 35
Reserve (fuel tank) see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 206
Warning lamp ................................. 233
Residual heat (climate control) ........ 123
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 215
Display message (vehicle without
steering wheel buttons) ................. 201
Important safety notes .................... 46
Introduction ..................................... 46
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 47
Warning lamp ................................. 232
Warning lamp (function) ................... 46
Reverse warning feature .................. 129
Reversing feature
Electric sliding door ......................... 78
Side windows ................................... 84
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 314
Notes ............................................. 249
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (roof carrier) ..................... 314S
Safety Children in the vehicle

..................... 60 Operating safety and registration .... 30
see Occupant safety
Safety system
see Driving safety systems
Seat
Correct driver's seat position ...........

87
Seat belts
Adjusting the height ......................... 50
Cleaning ......................................... 269
Correct usage .................................. 49
Fastening ......................................... 50
Important safety guidelines ............. 48
Introduction ..................................... 47
Releasing ......................................... 50
Warning lamp ................................. 228
Warning lamp (function) ................... 50
Seat sliders
Problems ......................................... 89
Seats
Adjusting (electrically) ..................... 88
Adjusting (manually) ........................ 88
Adjusting lumbar support ................ 89
Adjusting the head restraint ............ 93
Armrest ............................................ 95
Cleaning the cover ......................... 269
Important safety notes .................... 87
Seat heating .................................... 95
Storing settings (memory func-
tion) ................................................. 97
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 269
see Automatic transmission
Sensors (cleaning instructions) ....... 267
Service interval display
Calling up the service due date ...... 258
Hiding service messages ............... 258
Notes ............................................. 257
Service menu (on-board com-
puter) .................................................. 191
Service phone number ...................... 272
Service products
Brake fluid ..................................... 310
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes .................. 305 Index
19

that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affec-
ted by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer
need them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal
when starting the engine.
R do not warm up the engine when the vehi-
cle is stationary.
R drive carefully and maintain a safe dis-
tance from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R change gear in good time and use each
gear only up to Ô of its maximum engine
speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel con-
sumption. Environmental issues and recom-
mendations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment. Operating safety and vehicle
approval
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions
or system failures. There is a risk of an acci-
dent.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist work-
shop.
Airbags and pyrotechnic Emergency Tension-
ing Devices contain perchlorate material,
which may require special handling or environ-
mental protection measures. National guide-
lines must be observed during disposal.
For California, you will find further information
online at: http://www.dtsc.ca.gov Notes on driving
Damage to the vehicle may occur in the follow-
ing cases:
R The vehicle becomes grounded, e.g. on a
high curb or an unpaved road.
R You drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road.
R A heavy object strikes the underbody or
chassis components.
In such situations, the body, frame, under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no 30
Introduction

Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Disconnect the battery (Y page 260).
or X Connect the battery to a trickle charger.
Be sure to observe the notes on charging
the batteries

(Y page 262).
You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
6 weeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could
affect, for example, the power steering and
the brake boosting effect. You will require
considerably more effort to steer and brake.
There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
Mobile communications equipment distracts
the driver from traffic conditions. In addi-
tion, the driver could lose control of the
vehicle. There is a risk of an accident.
As a driver, use mobile communications
equipment only when the vehicle is at a
standstill.
As a vehicle occupant, use mobile communi-
cations equipment only in the designated
area, e.g. the rear passenger compartment. Observe the legal requirements of the country
in which you are driving. Some jurisdictions
prohibit the driver from using a mobile phone
while driving a vehicle.
Always use the hands-free system for tele-
phoning while driving. Only use the telephone
if road traffic conditions permit. If this is not
the case, pull over to a safe location before
using the telephone.
Bear in mind that at a speed of just 30 mph
(approximately

50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel In order to save fuel, observe the following
tips:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not nee-
ded.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service inter-
val display.
Fuel consumption also increases when driving
in cold weather, in stop-start traffic and in
mountainous terrain.
Overrun cutoff If you are in overrun mode and take your foot
off the accelerator pedal, the fuel supply is cut
off when the engine speed is out of the idle
speed control range.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs
and driving are very dangerous combina-
tions. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgment.
The possibility of a serious or even fatal
accident is greatly increased when you drink
or take drugs and drive. 140
Driving tips
Driving and parking

Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control G
DANGER
Combustion engines emit poisonous
exhaust gases such as carbon monoxide.
Inhaling these exhaust gases is hazardous to
health and can result in poisoning. There is a
risk of fatal injury. Therefore, never leave the
engine running an enclosed space without
adequate ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. Any work on
the engine should therefore be carried out by
qualified and authorized Mercedes-Benz tech-
nicians.
The engine settings must not be changed
under any circumstances. In addition, all spe-
cific maintenance work must be carried out at
regular intervals and in accordance with the
service requirements of the dealer listed here
on the inside title page. Details can be found
in the Maintenance Booklet. Speed limiter
G
WARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed
could lead to tire damage or the tire burst-
ing. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe
the tire load rating and speed rating
required for your vehicle.
As the driver, you must be aware of the maxi-
mum design speed of the vehicle and the max-
imum permissible speed based on the tires
(tire and tire pressure). In particular, also observe the tire approval regulations for each
country.
You must not exceed the speed limit for the
tires indicated by the speed rating. The speed
rating is stated in the tire tables (Y page
302).
You can permanently limit the permissible
maximum speed of your vehicle, e.g. for driv-
ing on winter tires.
Mercedes-Benz recommends that you have
the maximum permissible speed programed at
a Mercedes-Benz Commercial Van Center.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed permissi-
ble maximum speed. Driving abroad
Service An extensive network of authorized Mercedes-
Benz Centers is also at your disposal when you
are traveling abroad. Nevertheless, please
bear in mind that service facilities or replace-
ment parts may not always be immediately
available. The relevant workshop directories
are available from any Mercedes-Benz Com-
mercial Van Center.
Fuel In some countries, only fuels with a higher sul-
fur content are available.
Unsuitable fuel can cause engine damage. You
will find information about fuel under "Service
products and capacities"

(Y page 306).
Low-beam headlamps General notes
When driving in countries in which traffic
drives on the opposite side of the road to the
country where the vehicle is registered, you
must switch the headlamps to symmetrical
low beam. This prevents oncoming traffic from
being blinded. Symmetrical low beam does not
illuminate as large an area of the edge of the
road. Driving tips
141
Driving and parking Z

of the journey. Make sure that you do not
endanger other road users when doing so.
Checking the brake pad thickness In addition to monitoring using the brake pad
wear sensor, regularly monitor and check all of
the brake pads by performing a visual inspec-
tion to look for pad material wear.
If you are unable to check the brake wear on
the inside of the wheels, remove the wheels
with the tools provided.
Make sure that the brake pad material thick-
ness never falls below
0.12 in (3 mm). Have
the brake pads checked and replaced at a
qualified specialist workshop, if necessary.
Do not solely rely on the brake pad wear sen-
sor.
It is strongly recommended that you have the
brake pads checked at a qualified specialist
workshop at every service displayed in the
maintenance interval indicator, prior to long
journeys and whenever the wheels are
removed.
New brake discs and brake pads/
linings New brake pads and brake discs only reach
their optimal braking effect after about
60 miles

(100 kilometers). Until then, compen-
sate for this by applying greater force to the
brake pedal.
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake discs
and brake pads/linings:
R brake discs that have been approved by
Mercedes-Benz
R brake pads/linings that have been approved
by Mercedes-Benz or are of an equivalent
standard of quality
Other brake discs or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake discs or brake pads/
linings on an axle at the same time and only
have them replaced at a qualified specialist
workshop. When replacing the brake discs,
always have the brake pads/linings replaced
at the same time. Parking brake G
WARNING
If you must brake the vehicle with the park-
ing brake, the braking distance is considera-
bly longer and the wheels could lock. There
is an increased danger of skidding and acci-
dents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
When driving on wet roads or dirt-covered sur-
faces, road salt and/or dirt may get into the
parking brake. This causes corrosion and a
reduction of braking force.
In order to prevent this, drive with the parking
brake lightly applied from time to time. When
doing so, drive for a distance of approximately
110 yds (100 m) at a maximum speed of
12 mph (20 km/h

).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake. Driving in wet conditions
Hydroplaning G
WARNING
There is a danger of hydroplaning occurring,
even if you are driving slowly and your tires
have sufficient tread depth, depending on
the depth of water on the road. There is a
risk of an accident.
For this reason, avoid tire ruts and brake
carefully.
Therefore, in heavy rain or other conditions in
which hydroplaning can occur, drive as fol-
lows:
R reduce your speed
R avoid tire ruts
R apply the brakes with care Driving tips
143
Driving and parking Z

The vehicle must be stationary. Use the but-
tons in the instrument cluster.
X Press È to select the Settings menu.
X Press 3 to select the Distance Unit:
submenu.
The display indicates the selected setting of
km or Miles.
X Change the setting by pressing f or g.
X Press 3 to confirm.
The display shows the next submenu or the
Settings menu again.
The selected distance units are used for the
displays:
R Digital speedometer
R Odometer and trip odometer
R Trip computer
R Range
R Current consumption
R Cruise control
R Service intervals
Setting the time and date The vehicle must be stationary. Use the but-
tons in the instrument cluster.
X Press È to select the Settings menu.
X Press 3 to select the time and date display.
X Press f or g to set the hours and press
3 to confirm.
X Press f or g to set the minutes and press
3 to confirm.
X Press f or g to set the day and press 3
to confirm.
X Press f or g to set the month and press
3 to confirm.
X Press f or g to set the year and press 3
to confirm.
The display shows the Settings menu
again. On-board computer (vehicles with
steering wheel buttons)
Operating the on-board computer
Overview :
Display
; Right control panel
= Left control panel
X To activate the on-board computer: turn
the key to position 1 in the ignition lock.
You can control the displays and the settings
in the on-board computer using the steering
wheel buttons in left control panels =. Using
the steering wheel buttons in right control
panel ; you can control the functions of the
audio system and switch on voice-operated
control of the navigation system (see the sepa-
rate operating instructions). On-board computer (vehicles with steering wheel buttons)
181On-board computer and displays Z

R
activating/deactivating or adjusting vehicle
functions in the Vehicle submenu
(Y page
193)
R resetting the settings to Factory Setting
( Y page 194)
Instrument cluster submenu Selecting the unit for the distance
With the Display Unit Speed-/Odometer:
function, you can select whether the display
shows certain information in kilometers or
miles.
Using the steering wheel buttons
X Press = or ; to select the Settings
menu.
X Press : or 9 to select Inst. Clus‐
ter.
X Press a to confirm.
X Press : or 9 to select the Display
Unit Speed-/Odometer: function.
The display indicates the selected km or
Miles setting.
X Press a to change the setting.
The unit for the distance will be selected for:
R Digital speedometer in the Trip menu
R Odometer and trip odometer
R Trip computer
R Current consumption and range
R Navigation instructions in the Navi menu
R Cruise control
R Service interval display
Setting the display language Using the steering wheel buttons
X Press = or ; to select the Settings
menu.
X Press : or 9 to select Inst. Clus‐
ter.
X Press a to confirm.
X Press : or 9 to select Language:.
The display shows the current language
selection for all display messages.
X Press a to change the setting.
X Press : or 9 to select the desired
language.
X Press the a button to save the selection. Selecting the permanent display func-
tion
Using the Permanent Display: function, you
can switch the display in the header between
outside temperature and speed.
If the display shows the speed in the header,
the display shows the outside temperature
with the odometers (Y page
183). The addi-
tional speedometer unit in the header is
always inverse to the speedometer unit.
Using the steering wheel buttons
X Press = or ; to select the Settings
menu.
X Press : or 9 to select Inst. Clus‐
ter.
X Press a to confirm.
X Press : or 9 to select Permanent
Display:.
X Press a to confirm.
The display shows the current selection of
Outside Temp. or Speedom..
X Press a to change the setting.
Clock/Date submenu Setting the time
Using the steering wheel buttons
X Press = or ; to select the Settings
menu.
X Press : or 9 to select Time/Date.
X Press a to confirm.
X Press : or 9 to select the Time:
function.
The display shows the current time.
X To set the time: press a again.
X Press = or ; to switch between
hours and minutes.
X Press : or 9 to set the hours or
minutes.
X Then press a to confirm.
The display shows the updated time.
Setting the date Using the steering wheel buttons
X Press = or ; to select the Settings
menu.
X Press : or 9 to select Time/Date.
X Press a to confirm.192
On-board computer (vehicles with steering wheel buttons)
On-board computer and displays