2020 MERCEDES-BENZ METRIS sensor

Function/notes ............................. 155
Attention Assist
see ATTENTION ASSIST
ATTENTION ASSIST
see ATTENTION ASSIST
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ...........
202
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 216
see Lights
Automatic car wash (care) ............... 264
Automatic headlamp mode .............. 100
Automatic locking ............................... 76
Automatic transmission
Accelerator pedal position ............. 134
Changing gear ............................... 132
DIRECT SELECT lever ..................... 131
Display message ............................ 225
Drive program display .................... 132
Driving tips .................................... 134
Emergency running mode .............. 136
Engaging drive position .................. 131
Engaging neutral ............................ 131
Engaging reverse gear ................... 131
Engaging the park position ............ 131
Gearshift recommendation ............ 136
Important safety notes .................. 130
Kickdown ....................................... 135
Manual shifting .............................. 135
Overview ........................................ 130
Problem (malfunction) ................... 136
Program selector button ................ 134
Rocking the vehicle free ................ 135
Shift ranges ................................... 133
Starting the engine ........................ 128
Steering wheel paddle shifters ...... 135
Trailer towing ................................. 135
Transmission oil change ................ 310
Transmission position display
(DIRECT SELECT lever) ................... 132
Transmission positions .................. 132
Automatic transmission emer-
gency mode ....................................... 136 Axle load, permissible (trailer
towing) ...............................................
315 B
Back support see Lumbar support
Backup lamp
Display messages (vehicle with
steering wheel buttons) .................

217
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Replacing bulbs ............................. 108
BAS (Brake Assist System)
Function/notes ................................ 67
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 73
Important safety notes .................... 73
Replacing ......................................... 73
Battery (vehicle)
Care ............................................... 263
Charging ........................................ 262
Connecting and installing .............. 261
Disconnecting and removing ......... 260
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................. 258
Jump starting ................................. 272
Location ......................................... 259
Before driving off
Important safety notes .................. 127
Belt
see Seat belts
Belt warning ......................................... 50
Blind Spot Assist
Activating ....................................... 153
Activating/deactivating (vehicle
with steering wheel buttons) ......... 191
Collision warning ........................... 153
Display message ............................ 223
Important safety notes .................. 152
Monitoring range of the sensors .... 152
Notes/function .............................. 151 Index
5

Trailer towing ................................. 153
Warning display
............................. 153
Blower
see Climate control
Bluetooth ®
Audio ............................... 187
Brake
Display message (vehicle without
steering wheel buttons) ................. 196
Downhill slopes .............................. 142
Heavy and light loads ..................... 142
New brake discs ............................ 143
Wet road surfaces .......................... 142
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 255
Display message (vehicle with
steering wheel buttons) ................. 213
Display message (vehicle without
steering wheel buttons) ................. 199
Notes ............................................. 310
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Replacing bulbs ............................. 108
Trailer display messages (vehicle
with steering wheel buttons) ......... 216
Trailer display messages (vehicle
without steering wheel buttons) .... 202
Brake pads/linings
New ............................................... 143
Brakes
ABS .................................................. 67
Adaptive Brake Assist .................... 150
Applying the parking brake ............ 138
BAS .................................................. 67
Brake fluid (notes) ......................... 310
Checking brake fluid level .............. 255
Display message (vehicle with
steering wheel buttons) ................. 210
EBD .................................................. 68 Hill start assist ............................... 129
Important safety notes
.................. 142
New brake pads/linings ................ 143
Parking brake (notes) ..................... 143
Riding tips ...................................... 142
Warning lamp ................................. 229
Breakdown
Mercedes-Benz Service24h ........... 272
Vehicle tool kit ............................... 270
Breakdown assistance
see Towing away
Buttons
On the instrument cluster .............. 176
On the steering wheel .................... 181 C
California Important notice for retail cus-
tomers and lessees ..........................

27
Camera
see Rear view camera
Car wash
see Care
Care
Car wash ........................................ 264
Carpets .......................................... 269
Display ........................................... 268
Exterior lights ................................ 266
Interior ........................................... 268
Notes ............................................. 263
Paint .............................................. 265
Plastic trim .................................... 268
Power washer ................................ 265
Rear view camera .......................... 267
Roof lining ...................................... 269
Seat belt ........................................ 269
Seat cover ..................................... 269
Sensors ......................................... 267
Sliding door ................................... 267
Steering wheel ............................... 269
Trim pieces .................................... 269
Washing by hand ........................... 264
Washing the engine ....................... 265
Wheels ........................................... 266
Windows ........................................ 265
Wiper blades .................................. 266 6
Index

Jacking points ................................ 298
Scope of tire-changing tools
.......... 270
Storage location ............................ 270
Stowage compartment in the
rear ................................................ 271
Stowage space in the cargo com-
partment ........................................ 272
Using ............................................. 298
Jump starting (engine) ...................... 272
Jump-start (engine)
see Jump starting (engine) K
Key Display messages (vehicle with
steering wheel buttons)

................. 227
Display messages (vehicle with-
out steering wheel buttons) ........... 209
Position in the ignition lock ............ 127
Kickdown ........................................... 135L
Lamps Display messages (vehicle with-
out steering wheel buttons) ...........

202
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 154
Display message ............................ 222
Function/information .................... 153
Important safety notes .................. 154
Setting sensitivity (on-board
computer) ...................................... 191
Setting the sensitivity .................... 155
Language
Display (vehicle with steering
wheel buttons) ............................... 192
Display (vehicle without steering
wheel buttons) ............................... 179
Lashing points and tie downs
Permissible tensile load ................. 313
Lashing strap
Important safety notes .................. 246
Tensioning strap ............................ 247 LATCH-type (ISOFIX) child seat
anchors
................................................

63
License plate lamp
Changing bulbs .............................. 105
License plate lamps
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Light sensor
Display messages (vehicle with
steering wheel buttons) ................. 216
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Lighting
see Lights
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 193
Automatic headlamp mode ............ 100
Changing bulbs (halogen head-
lamps) ............................................ 105
Changing bulbs (interior lights) ...... 103
Display messages (vehicle with
steering wheel buttons) ................. 216
Driving abroad ............................... 141
Fog lamps ...................................... 100
Hazard warning lamps ................... 101
High beam flasher .......................... 101
High-beam headlamps ................... 101
Important safety notes .................... 99
Light switch ..................................... 99
Low-beam headlamps .................... 100
Parking lamps .................................. 99
Rear fog lamp ................................ 100
Replacing bulbs (halogen head-
lamps) ............................................ 105
Standing lamps ................................ 99
Switching the daytime running
lamps on/off (switch) .................... 100
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 193
Switching the surround lighting
on/off (on-board computer) .......... 193
Turn signals ................................... 101
Limited Warranty ................................ 27
Load distribution ............................... 243 14
Index

Operating safety and vehicle
approval
Attachments and bodies
.................. 33
Changing the engine power out-
put ................................................... 32
Correct use ...................................... 29
Declaration of conformity ................ 31
Equipment and conversions ............. 33
Important safety notes .................... 30
Information about body/equip-
ment mounting directives ................ 33
Notes on operating the vehicle ........ 30
Qualified specialist workshop .......... 32
Registering your vehicle ................... 33
Operating system
On-board computer (vehicle with
steering wheel buttons) ................. 181
On-board computer (vehicle with-
out steering wheel buttons) ........... 176
Operating unit
Media Interface ................................ 43
Operator's Manual
General notes .................................. 27
Vehicle equipment ........................... 27
Outside temperature display ........... 175
Overhead control panel ...................... 44
Overrevving range ............................. 175
Overrun cutoff ................................... 140P
Paint code number ............................
304
Paintwork (cleaning instructions) ... 265
Parking ............................................... 138 Important safety notes .................. 138
Parking brake ................................ 138
Rear view camera .......................... 163
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 159
see PARKTRONIC
see Rear view camera
Parking aid
see PARKTRONIC
Parking brake
Display message (vehicle with
steering wheel buttons) ................. 214 Display message (vehicle without
steering wheel buttons) .................

201
Notes/function .............................. 138
Warning lamp ................................. 138
Parking brake
see Parking brake
Parking lamps
Changing bulbs .............................. 107
PARKTRONIC
Deactivating/activating ................. 158
Display messages .......................... 221
Driving system ............................... 156
Function/notes ............................. 156
Important safety notes .................. 157
Problem (malfunction) ................... 159
Range of the sensors ..................... 157
Roll-back warning .......................... 158
Trailer towing ................................. 159
Warning display ............................. 158
Partition
Note ................................................. 34
Transport protection ...................... 244
PASSENGER AIR BAG OFF
Indicator lamp .................................. 47
Passenger bench seat
Seat sliders ...................................... 89
Passenger compartment air-con-
ditioning system
see Climate control
Passenger compartment heating
see Climate control
Pedestrian protection
see Hood
Pets in the vehicle ............................... 66
Plastic trim (cleaning instruc-
tions) .................................................. 268
Power washers .................................. 265
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 127
Visual check of the vehicle exte-
rior ................................................. 127
Program selector button .................. 134
Protection of the environment
General notes .................................. 29
Pulling away
Automatic transmission ................. 128 Index
17

Hill start assist ............................... 129
Q
QR code Rescue card
..................................... 35
Qualified specialist workshop ........... 32R
Radiator cover .....................................
34
Radio
Selecting a station ......................... 187
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rail transport
see Transport by rail
Rain sensor
Setting the sensitivity .................... 109
Setting the sensitivity (vehicle
with steering wheel buttons) ......... 193
Setting the sensitivity (vehicle
without steering wheel buttons) .... 180
Reading lamp ..................................... 102
Rear bench seat
EASY-ENTRY/EXIT feature ............... 90
General notes .................................. 89
Installation options .......................... 90
Removing/installing (standard
rear bench seat) ............................... 91
Seat anchorage ................................ 89
Seat rails .......................................... 89
Seating variants ............................... 90
Rear compartment
Activating/deactivating climate
control ........................................... 117
Seating variants ............................... 90
Setting the air vents ...................... 125
Setting the temperature ................ 119
Switching the interior lighting
on/off ............................................ 103
Rear door
Display messages (vehicle with
steering wheel buttons) ................. 226
Display messages (vehicle with-
out steering wheel buttons) ........... 208 Important safety notes .................... 82
Indicator lamp ................................

237
Opening at an angle of 180° or
270° ................................................ 83
Opening dimensions ...................... 313
Opening/closing from inside ........... 83
Opening/closing from the out-
side .................................................. 82
Rear fog lamp
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Replacing bulbs ............................. 108
Switching on/off ........................... 100
Rear view camera
Cleaning instructions ..................... 267
Coupling up a trailer function ........ 167
Function/notes ............................. 163
General notes ................................ 163
Important safety notes .................. 164
Messages in the display ................. 165
Reverse parking ............................. 166
Switching on/off ........................... 165
Rear window defroster
Problem (malfunction) ................... 122
Switching on/off ........................... 122
Rear window wiper
Replacing the wiper blade .............. 112
Switching on/off ........................... 110
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare (manual) .......................... 96
Recuperation display ........................ 178
Recycling
see Protection of the environment
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 311
Refueling
Fuel filler flap ................................. 137
Fuel gauge (vehicle with steering
wheel buttons) ................................. 4018
Index

Fuel gauge (vehicle without
steering wheel buttons) .................
176
Refueling procedure (fuel) ............. 137
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 105
Replacing bulbs
see Replacing bulbs
Reporting safety defects .................... 32
Rescue card ......................................... 35
Reserve (fuel tank) see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 206
Warning lamp ................................. 233
Residual heat (climate control) ........ 123
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 215
Display message (vehicle without
steering wheel buttons) ................. 201
Important safety notes .................... 46
Introduction ..................................... 46
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 47
Warning lamp ................................. 232
Warning lamp (function) ................... 46
Reverse warning feature .................. 129
Reversing feature
Electric sliding door ......................... 78
Side windows ................................... 84
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 314
Notes ............................................. 249
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (roof carrier) ..................... 314S
Safety Children in the vehicle

..................... 60 Operating safety and registration .... 30
see Occupant safety
Safety system
see Driving safety systems
Seat
Correct driver's seat position ...........

87
Seat belts
Adjusting the height ......................... 50
Cleaning ......................................... 269
Correct usage .................................. 49
Fastening ......................................... 50
Important safety guidelines ............. 48
Introduction ..................................... 47
Releasing ......................................... 50
Warning lamp ................................. 228
Warning lamp (function) ................... 50
Seat sliders
Problems ......................................... 89
Seats
Adjusting (electrically) ..................... 88
Adjusting (manually) ........................ 88
Adjusting lumbar support ................ 89
Adjusting the head restraint ............ 93
Armrest ............................................ 95
Cleaning the cover ......................... 269
Important safety notes .................... 87
Seat heating .................................... 95
Storing settings (memory func-
tion) ................................................. 97
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 269
see Automatic transmission
Sensors (cleaning instructions) ....... 267
Service interval display
Calling up the service due date ...... 258
Hiding service messages ............... 258
Notes ............................................. 257
Service menu (on-board com-
puter) .................................................. 191
Service phone number ...................... 272
Service products
Brake fluid ..................................... 310
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes .................. 305 Index
19

Windshield washer fluid
Adding ........................................... 256
Windshield wiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 193
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 180
Windshield wipers
Problem (malfunction) ................... 113
Rear window wiper ........................ 110
Replacing the wiper blades ............ 110
Switching on/off ........................... 109
Winter driving
Slippery road surfaces ................... 144
Snow chains .................................. 281
Winter operation
General notes ................................ 280
Radiator cover ................................. 34
Summer tires ................................. 280
Winter tires
M+S tires ....................................... 280
Setting a limit speed ...................... 141
Wiper blades
Cleaning ......................................... 266
Important safety notes .................. 110
Replacing (rear window) ................ 112
Replacing (windshield) ................... 111
Service indicator ............................ 110
Workshop
see Qualified specialist workshop26
Index

Modifying the engine output
! Increases in engine power can:
R change the emission values
R cause malfunctions
R cause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warranty and other warranty entitle-
ments.
If you sell the vehicle, inform the buyer of any
alterations to the vehicle's engine power out-
put. If you do not inform the buyer, this may
constitute a punishable offense under national
legislation. Qualified specialist workshop
A Mercedes-Benz Commercial Van Center is a
qualified specialist workshop.
A qualified specialist workshop has the neces-
sary specialist knowledge, tools and qualifica-
tions to carry out the work required on the
vehicle correctly.
This is particularly applicable to work relevant
to safety. Observe the notes in the Mainte-
nance or Service Booklet.
You should always have the following work on
your vehicle carried out at a qualified special-
ist workshop:
R safety-relevant work
R service and maintenance work
R repair work
R modifications as well as installations and
conversions
R work on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Commercial Van Center.
! Have the engine electronics and associ-
ated parts, such as control units, sensors,
actuating components or electric cables
serviced only at a qualified specialist work-
shop. Vehicle components may otherwise
wear more quickly and the vehicle's operat-
ing permit may be invalidated. Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact a Mercedes-Benz Commercial Van Center-
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with the Mercedes-Benz Commercial
Van Center or contact us at one of the follow-
ing addresses.
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting malfunctions relevant to
safety
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act
of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately inform
the National Highway Traffic Safety Adminis-
tration (NHTSA) in addition to notifying
Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153)
; go to http://
www.safercar.gov ; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590. 32
Introduction