2014 VOLKSWAGEN TOUAREG Owners Manual

x Tow the vehicle only with its front wheels off the ground ⇒ .
Special towing instructions for vehicles with all-wheel drive (4MOTION)
x To help prevent unnecessary damage, vehicles with all-wheel drive (4MOTION) must be transported on a flat-bed truck.
x To load the vehicle on the flat bed, use the towing eye found in the vehicle tool kit and attach it to
the front anchorage ⇒ Vehicle tool kit, ⇒ Installing the front towing eye.
When not to tow your vehicle
If there is little or no oil in the transmission because of damage to your vehicle, it must be moved with the drive wheels off the ground. The vehicle can only be towed if its ignition is switched on and its electrical system is operating. In the following situations, the vehicle cannot be towed at all and must be transported on a flatbed truck or trailer:
x If the front and rear wheels cannot turn.
x If the vehicle battery is dead (because the steering is locked and the electronic parking brake and the electronic steering column lock cannot be released if engaged).
x If you have to tow an automatic transmission vehicle more than 30 miles (50 km).
WARNING
It is not safe for children or other persons to ride in a vehicle that is being towed.
x Never let children or anyone else remain in the vehicle while it is being towed.
NOTICE
The drive axle rotates while the vehicle is being towed with its rear wheels off the ground. This can damage the automatic transmission.
x Never tow automatic transmission vehicle with the rear wheels off the ground.
Tips on towing

x Do not tow faster than 30 mph (50 km/h).
x Do not tow more than 30 miles (50 km).
Towing automatic transmission vehicles
Check whether your vehicle can be towed at all; see below When not to tow your vehicle.
If yes, note the following for the towed vehicle:
x Put the transmission in Neutral (N).
x Do not tow faster than 30 mph (50 km/h).
x Do not tow more than 30 miles (50 km).
x When a commercial tow truck is being used, the vehicle must only be towed with the front wheels lifted off the ground.
x Follow the special instructions for towing vehicles with all-wheel drive (4MOTION).
Towing vehicles with all-wheel drive (4MOTION)
Vehicles with all-wheel drive (4MOTION) should be towed with a tow bar or a tow rope. If the vehicle is towed with the front or rear axles lifted off the ground, the engine must be switched off. Otherwise the powertrain may be damaged.
When not to tow your vehicle
In the following situations, the vehicle cannot be towed and must be transported on a flatbed truck or trailer:
x If transmission fluid has leaked out of the transmission.
x If there is little or no oil in the transmission because of damage to your vehicle, it must be moved with the drive wheels off the ground.
x If the front and rear wheels cannot turn.
x When the vehicle battery is dead, since the steering may remain disabled, and it may not be possible to release the electronic steering column lock and the electronic parking brake.
x If you have to tow an automatic transmission vehicle more than 30 miles (50 km).
Towing other vehicles
x Obey all legal requirements.
x Read and heed all towing information in the owner’s manual for the other vehicle.
A vehicle can be towed only if the electronic parking brake and the electronic steering column lock can be released. In case of a power loss or malfunctions of the electrical system, the engine may have to be jump-started in order to release the electronic parking brake and the electronic steering column lock.

Installing the front towing eye

Fig. 342 In right front bumper: Removing the cover.

Fig. 343 In right front bumper: Screwing in towing eye.

Installing the rear towing eye

Fig. 344 In right rear bumper: Screwing in towing eye.

As driver of the towed vehicle:
x If your vehicle is the one being towed, the ignition switch must be switched on to keep the steering wheel from locking. Also make sure that the turn signals, horn, windshield wipers, and windshield washers work properly.
x Since power steering does not work when the engine is switched off, more effort is needed to steer the vehicle.
x Since the brake booster also does not work when the engine is stopped, you will need to press harder on the brake pedal to slow down or stop. Do not hit the towing vehicle.
x Read and heed the information and WARNINGS in the towing vehicle's owner's manual.
As driver of the towing vehicle
x Drive especially carefully and accelerate gently. Avoid sudden driving maneuvers.
x Brake earlier than usual and with light pedal pressure.
x Read and heed the information and WARNINGS in the owner's manual of the vehicle being towed.

Starting assistance systems

Lights up Possible cause Proper response
H

Hill Hold is activated automatically when points 1 to 3 are met at the same time:
4. To drive off, take your foot off the brake pedal and gently depress the accelerator within 2 seconds.
Release the brake as you gently depress the accelerator.
Hill Hold is immediately deactivated:
x If any requirement listed in the table above is no longer met (see ⇒ table 429).
x If the engine is not running smoothly or the engine malfunctions.
x If the engine stalls or is switched off.
x If the transmission is in Neutral (N).
x If a tire does not have enough road contact (such as when the vehicle is tipped or at an angle).
WARNING
The intelligent technology of Hill Hold cannot overcome the laws of physics. Never let the increased convenience provided by Hill Hold tempt you into taking risks.
x The Hill Hold feature cannot hold the vehicle in all hill start situations (for example, if the surface is icy or slippery).
x Hill Hold can only help keep the vehicle from moving for less than 2 seconds. After that, the brakes will be released and the vehicle can roll down the hill.
Hill Descent Assist