2014 VOLKSWAGEN TOUAREG Owners Manual

Selective catalytic reduction (AdBlue®)

Lights up Possible cause or meaning ⇒ Proper response
b No engine restart possible! AdBlue fill level too low.
Stop the vehicle at a safe and appropriate place with level pavement and refuel AdBlue
b
No engine restart possible! AdBlue-system malfunction.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
together with
>
b AdBlue level is low.
Refill the AdBlue tank within the indicated number of miles or kilometers. Volkswagen recommends going to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
b
AdBlue system malfunctioning or not filled standard AdBlue.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
together with
>
b AdBlue level is low.
Refill the AdBlue tank within the indicated number of miles or kilometers. Volkswagen recommends taking the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
b
AdBlue system malfunctioning or not filled standard AdBlue.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
together with
>
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
AdBlue information

AdBlue is stored in a separate tank of the vehicle and should be refilled under normal driving conditions during service according to the maintenance schedule. The AdBlue tank holds slightly less than 5 gallons (20 liters).
AdBlue consumption depends on the individual driving style, system operating temperature, and outside air temperature. Therefore in rare cases AdBlue may have to be refilled between service events.
Starting with a remaining range of about 1500 miles (2400 km), a reminder to refill AdBlue is displayed
in the instrument cluster ⇒ Refilling AdBlue. If you ignore the last refill reminder, it is impossible to
start the engine again after it is switched off ⇒ Warning and indicator lights.
Volkswagen recommends that you have the AdBlue tank refilled by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. If no authorized Volkswagen dealer or authorized Volkswagen Service Facility or other qualified workshop is available, you should refill at least 1.5 gallons (5.7 liters) of AdBlue (3 AdBlue bottles). Refill only the type of AdBlue that Volkswagen has explicitly approved for your vehicle.
If warning lights b and > both come on together, there is a malfunction. Volkswagen recommends that you take the vehicle to the closest qualified workshop.
AdBlue® is a registered trademark of the German Association of the Automotive Industry (VDA) in the United States, Germany, the European Union and in other countries.
Refilling AdBlue

Fig. 290 Luggage compartment with collapsible spare tire and AdBlue tank.

Fig. 291 AdBlue tank with filler neck cap and refill container.

x Do not start the engine for 30 seconds!
WARNING
Store AdBlue only in its closed original container and in a safe place.
x To reduce the risk of poisoning, never keep AdBlue in empty food or beverage containers that might mislead someone into drinking from them.
x Always store AdBlue outside the reach of children.
NOTICE
x Use only AdBlue that has been explicitly approved by Volkswagen. Using other types of AdBlue can damage your vehicle's engine.
x Never mix water or any other substances or additives with AdBlue. Damage caused by such additives will not be covered by any Volkswagen Limited Warranty.
x Never put AdBlue into the diesel fuel tank! Otherwise the engine may be damaged!
x Do not carry a refill container in the vehicle all the time or routinely. Due to temperature fluctuations and damage, the container could start leaking and the AdBlue could damage the vehicle interior.
Dispose of the refill container in an environmentally-responsible manner.
Appropriate AdBlue refill containers can be obtained from an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

Some basics

WARNING
Inadequate experience and knowledge of the demands of off-road driving can lead to critical situations and cause serious personal injury.
x Never take routes or risks that could put you or your passengers in danger. If you cannot go on, or have doubts about the safety of your route, turn back and take a new route.
x The intelligent technology of the vehicle cannot change the laws of physics. Despite the ABS, adverse terrain can cause instability through blocked wheels – for example, if you brake hard when driving on a loose gravel road. Difficult terrain may also prevent the ESC from doing its job.
x Never operate the vehicle at the limit of its performance ability. Always leave a good safety margin.
x To reduce the risk of loss of control and serious personal injury, never use the cruise control when driving off-road.
x Even terrain that looks easy can be difficult and dangerous, putting you and your passengers in a critical situation. It is often best to check an area out on foot first.
x Drive with special care and think ahead in off-road terrain. If you drive too fast, or fail to maneuver the vehicle properly, you could cause personal injury and damage the vehicle.
x Never drive faster than is appropriate for the prevailing terrain and the road, traffic, and weather conditions.
x Never drive too fast across embankments, ramps, or slopes. The vehicle could become airborne. If that happens, you will not be able to steer and can lose control.
x If your vehicle becomes airborne, always keep the front wheels pointing straight ahead. If the wheels are not pointing straight ahead when the vehicle lands, it could roll over.
x Never allow people to stand in front of or behind the vehicle if you have put items such as stones or pieces of wood under the wheels to improve traction on slippery ground. Spinning wheels can turn these items into dangerous flying objects causing serious personal injury.
x Even areas that look harmless can be dangerous. Potholes, ditches, trenches, drop-offs, different kinds of obstacles, and soft or swampy ground often cannot be seen and can be partially or fully covered by water, grass, branches, or other things. Driving over such terrain can cause accidents and severe injuries. Before crossing an unknown area, carefully explore the route you plan to take on foot.
WARNING
Never drive off-road if you are low on fuel. Too little fuel in the tank can cause an accident and serious injuries. You can also run out of fuel in a remote area where getting help is difficult or impossible.
x When the fuel tank is almost empty, fuel supply to the engine can be interrupted, especially when driving over bumps, across slopes, and up and down hills. The interruption in fuel flow could stall the engine during a maneuver in difficult terrain and make you lose control of the vehicle.
x Steering and braking assistance as well as ESC and related systems will not work if the engine “sputters” or stalls due to lack of fuel. This can cause loss of vehicle control, especially in difficult terrain.
x Always refuel when the tank is 1/4 full to reduce the risk of running out of fuel.
NOTICE
If the power sunroof or the windows are open when it rains or snows, the interior of the vehicle will get wet and the vehicle may be damaged. Always keep the windows and the power sunroof closed when driving off-road.

Rollover warning