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Voice Command Tree
Refer to “Voice Tree” in this section.
Cancel Command
At any prompt, after the beep, you
can say “Cancel” and you will be re-
turned to the main menu. However, in
a few instances the system will take
you back to the previous menu.
Help Command
If you need assistance at any prompt,
or if you want to know your options at
any prompt, say “Help” following the
beep. The Uconnect® Phone will play
all the options at any prompt if you
ask for help.
To activate the Uconnect® Phone
from idle, simply press the
button
and follow the audible prompts for
directions. All Uconnect® Phone ses-
sions begin with a press of the
but-
ton on the radio control head.
Pair (Link) Uconnect® Phone To
A Mobile Phone
To begin using your Uconnect®
Phone, you must pair your compat-
ible Bluetooth® enabled mobile phone (refer to “Compatible Phones”
section to learn about the phone
type).
To complete the pairing process, you
will need to reference your mobile
phone owner's manual. The
Uconnect® website may also provide
detailed instructions for pairing.
The following are general phone to
Uconnect® Phone pairing instruc-
tions:
Press the
button to begin.
After the “Ready” prompt and the following beep, say “Setup Phone
Pairing”.
When prompted, after the beep, say “Pair a Phone” and follow the au-
dible prompts.
You will be asked to say a four-digit Personal Identification Number
(PIN), which you will later need to
enter into your mobile phone. You
can enter any four-digit PIN. You
will not need to remember this PIN
after the initial pairing process. For identification purposes, you
will be prompted to give the
Uconnect® Phone a name for your
mobile phone. Each mobile phone
that is paired should be given a
unique phone name.
You will then be asked to give your mobile phone a priority level be-
tween 1 and 7, with 1 being the
highest priority. You can pair up to
seven mobile phones to your
Uconnect® Phone. However, at any
given time, only one mobile phone
can be in use, connected to your
Uconnect® System. The priority
allows the Uconnect® Phone to
know which mobile phone to use if
multiple mobile phones are in the
vehicle at the same time. For ex-
ample, if priority 3 and priority 5
phones are present in the vehicle,
the Uconnect® Phone will use the
priority 3 mobile phone when you
make a call. You can select to use a
lower priority mobile phone at any
time (refer to “Advanced Phone
Connectivity”).
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Dial By Saying A Number
Press the
button to begin.
After the “Ready” prompt and the following beep, say “Dial.”
The system will prompt you to say the number you want to call.
For example, you can say “151-1234-5555.”
The Uconnect® Phone will confirm the phone number and then dial.
The number will appear in the dis-
play of certain radios.
Call By Saying A Name
Press the
button to begin.
After the “Ready” prompt and the following beep, say “Call.”
The system will prompt you to say the name of the person you want to
call.
After the “Ready” prompt and the following beep, say the name of the
person you want to call. For ex-
ample, you can say “John Doe”,
where John Doe is a previously stored name entry in the
Uconnect® Phonebook or down-
loaded phonebook. To learn how to
store a name in the phonebook ,
refer to “Add Names to Your
Uconnect® Phonebook”.
The Uconnect® Phone will confirm the name and then dial the corre-
sponding phone number, which
may appear in the display of certain
radios.
Add Names To Your Uconnect®
Phonebook
NOTE: Adding names to the
Uconnect® Phonebook is recom-
mended when the vehicle is not in
motion.
Press the
button to begin.
After the “Ready” prompt and the following beep, say “Phonebook
New Entry”.
When prompted, say the name of the new entry. Use of long names
helps the Voice Command and it is recommended. For example, say
“Robert Smith” or “Robert” in-
stead of “Bob”.
When prompted, enter the number designation (e.g., “Home”,
“Work”, “Mobile”, or “Other”).
This will allow you to store multiple
numbers for each phonebook entry,
if desired.
When prompted, recite the phone number for the phonebook entry
that you are adding.
After you are finished adding an entry
into the phonebook, you will be given
the opportunity to add more phone
numbers to the current entry or to
return to the main menu.
The Uconnect® Phone will allow you
to enter up to 32 names in the phone-
book with each name having up to
four associated phone numbers and
designations. Each language has a
separate 32-name phonebook acces-
sible only in that language. In addi-
tion, for versions/markets, where pro-
vided, and supported by your phone,
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Uconnect® Phone automatically
downloads your mobile phone’s
phonebook.
Phonebook Download —
Automatic Phonebook Transfer
From Mobile Phone
For versions/markets, where pro-
vided and specifically supported by
your phone, Uconnect® Phone auto-
matically downloads names (text
names) and number entries from your
mobile phone’s phonebook. Specific
Bluetooth® Phones with Phone Book
Access Profile may support this fea-
ture. See Uconnect® website for sup-
ported phones.
To call a name from downloaded(or Uconnect®) Phonebook, follow
the procedure in “Call by Saying a
Name” section.
Automatic download and update, if supported, begins as soon as the
phone Bluetooth® wireless connec-
tion is made to the Uconnect®
Phone. For example, after you start
the vehicle. Maximum of 1000 entries per
phone will be downloaded and up-
dated every time a phone is con-
nected to the Uconnect® Phone.
Depending on the maximum num- ber of entries downloaded, there
may be a short delay before the
latest downloaded names can be
used. Until then, if available, the
previously downloaded phonebook
is available for use.
Only the phonebook of the cur- rently connected mobile phone is
accessible.
Only the mobile phone’s phone- book is downloaded. SIM card
phonebook is not part of the mobile
phonebook.
This downloaded phonebook can- not be edited or deleted on the
Uconnect® Phone. These can only
be edited on the mobile phone. The
changes are transferred and up-
dated to Uconnect® Phone on the
next phone connection. Edit Uconnect® Phonebook
Entries
NOTE: Editing phonebook en-
tries is recommended when the ve-
hicle is not in motion.
Automatic downloaded phonebook
entries cannot be deleted or edited.
Press the
button to begin.
After the “Ready” prompt and the following beep, say “Phonebook
Edit.”
You will then be asked for the name of the phonebook entry that you
wish to edit.
Next, choose the number designa- tion (home, work, mobile, or other)
that you wish to edit.
When prompted, recite the new phone number for the phonebook
entry that you are editing.
After you are finished editing an entry
in the phonebook, you will be given
the opportunity to edit another entry
in the phonebook, call the number
you just edited, or return to the main
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“Phonebook Edit” can be used to add
another phone number to a name en-
try that already exists in the phone-
book. For example, the entry John
Doe may have a mobile and a home
number, but you can add “John
Doe's” work number later using the
“Phonebook Edit” feature.
Delete Uconnect® Phonebook
Entry
NOTE: Editing phonebook en-
tries is recommended when the ve-
hicle is not in motion.
Press the
button to begin.
After the “Ready” prompt and the following beep, say “Phonebook
Delete.”
After you enter the Phonebook De-
lete menu, you will then be asked for
the name of the entry that you wish
to delete. You can either say the
name of a phonebook entry that you
wish to delete or you can say “List
Names” to hear a list of the entries in
the phonebook from which you
choose. To select one of the entries
from the list, press the
button while the Uconnect® Phone is play-
ing the desired entry and say
“Delete.”
After you enter the name, the Uconnect® Phone will ask you
which designation you wish to de-
lete; home, work, mobile, other, or
all. Say the designation you wish to
delete.
Note that only the phonebook entry in the current language is deleted.
Automatic downloaded phonebook entries cannot be deleted or edited.
Delete/Erase “All” Uconnect®
Phonebook Entries
Press the
button to begin.
After the “Ready” prompt and the following beep, say “Phonebook
Erase All.”
The Uconnect® Phone will ask you to verify that you wish to delete all
the entries from the phonebook.
After confirmation, the phonebook entries will be deleted. Note that only the phonebook in the
current language is deleted.
Automatic downloaded phonebook
entries cannot be deleted or edited.
List All Uconnect® Phonebook
Names
Press the
button to begin.
After the “Ready” prompt and the following beep, say “Phonebook
List Names.”
The Uconnect® Phone will play the names of all the phonebook entries,
including the downloaded phone-
book entries, if available.
To call one of the names in the list, press the
button during the
playing of the desired name, and
say “Call.”
NOTE: The user can also exercise
“Edit” or “Delete” operations at
this point.
The Uconnect® Phone will then prompt you as to the number des-
ignation you wish to call.
The selected number will be dialed.
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PHONE CALL FEATURES
The following features can be ac-
cessed through the Uconnect® Phone
if the feature(s) are available on your
mobile service plan. For example, if
your mobile service plan provides
three-way calling, this feature can be
accessed through the Uconnect®
Phone. Check with your mobile ser-
vice provider for the features that you
have.
ANSWER OR REJECT AN
INCOMING CALL — NO
CALL CURRENTLY IN
PROGRESS
When you receive a call on your mo-
bile phone, the Uconnect® Phone will
interrupt the vehicle audio system, if
on, and will ask if you would like to
answer the call. Press the
button to
accept the call. To reject the call, press
and hold the
button until you hear
a single beep, indicating that the in-
coming call was rejected.
ANSWER OR REJECT AN
INCOMING CALL — CALL
CURRENTLY IN PROGRESS
If a call is currently in progress and
you have another incoming call, you
will hear the same network tones for
call waiting that you normally hear
when using your mobile phone. Press
the
button to place the current call
on hold and answer the incoming call.
NOTE: The Uconnect® Phone
compatible phones in the market
today do not support rejecting an
incoming call when another call is
in progress. Therefore, the user
can only answer an incoming call
or ignore it.
MAKING A SECOND CALL
WHILE CURRENT CALL IN
PROGRESS
To make a second call while you are
currently on a call, press the
but-
ton and say “Dial” or “Call” followed
by the phone number or phonebook
entry you wish to call. The first call
will be on hold while the second call is
in progress. To go back to the first call, refer to “Toggling Between
Calls”. To combine two calls, refer to
“Conference Call”.
PLACE/RETRIEVE A CALL
FROM HOLD
To put a call on hold, press the
button until you hear a single
beep. This indicates that the call is on
hold. To bring the call back from
hold, press and hold the
button
until you hear a single beep.
CONFERENCE CALL
When two calls are in progress (one
active and one on hold), press and
hold the
button until you hear a
double beep indicating that the two
calls have been joined into one confer-
ence call.
THREE-WAY CALLING
To initiate three-way calling, press the
button while a call is in progress,
and make a second phone call, as
described under “Making a Second
Call While Current Call in Progress.”
After the second call has established,
press and hold the
button until you
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hear a double beep, indicating that
the two calls have been joined into one
conference call.
CALL TERMINATION
To end a call in progress, momentarily
press the
button. Only the active
call(s) will be terminated and if there
is a call on hold, it will become the
new active call. If the active call is
terminated by the phone far end, a
call on hold may not become active
automatically. This is cell phone-
dependent. To bring the call back
from hold, press and hold the
but-
ton until you hear a single beep.
REDIAL
Press thebutton to begin.
After the “Ready” prompt and the following beep, say “Redial.”
The Uconnect® Phone will call the last number that was dialed from
your mobile phone.
NOTE: This may not be the last
number dialed from the
Uconnect® Phone.
CALL CONTINUATION
Call continuation is the progression of
a phone call on the Uconnect® Phone
after the vehicle ignition has been
switched to OFF. Call continuation
functionality available on the vehicle
can be any one of three types:
After the ignition is switched to OFF, a call can continue on the
Uconnect® Phone either until the
call ends, or until the vehicle bat-
tery condition dictates cessation of
the call on the Uconnect® Phone
and transfer of the call to the mo-
bile phone.
After the ignition is cycled to OFF, a call can continue on the Uconnect®
Phone for a certain duration, after
which the call is automatically
transferred from the Uconnect®
Phone to the mobile phone.
An active call is automatically transferred to the mobile phone af-
ter the ignition is cycled to OFF.
Uconnect® PHONE
FEATURES
LANGUAGE SELECTION
To change the language that the
Uconnect® Phone is using:
Press the
button to begin.
After the “Ready” prompt and the following beep, say the name of the
language you wish to switch to
(English, Dutch, French, German,
Italian, or Spanish, if so equipped).
Continue to follow the system prompts to complete language se-
lection.
After selecting one of the languages,
all prompts and voice commands will
be in that language.
NOTE: After every Uconnect®
Phone language change operation,
only the language-specific 32-
name phonebook is usable. The
paired phone name is not
language-specific and is usable
across all languages.
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EMERGENCY ASSISTANCE
If you are in an emergency and the
mobile phone is reachable:
Pick up the phone and manuallydial the emergency number for
your area.
If the phone is not reachable and the
Uconnect® Phone is operational, you
may reach the emergency number as
follows:
Press the
button to begin.
After the “Ready” prompt and the following beep, say “Emergency”
and the Uconnect® Phone will in-
struct the paired mobile phone to
call the emergency number. This
feature is supported in the U.S.,
Canada, and Mexico.
NOTE:
The emergency number dialed is
based on the country where the
vehicle is purchased (911 for the
U.S. and Canada and 060 for
Mexico). The number dialed may
not be applicable with the avail-
able mobile service and area.
If supported, this number may be programmable on some sys-
tems. To do this, press the
button and say “Setup,” fol-
lowed by “Emergency.”
The Uconnect® Phone does slightly lower your chances of
successfully making a phone
call as to that for the mobile
phone directly.
WARNING!
To use you Uconnect® Phone Sys-
tem in an emergency, your mobile
phone must be:
turned on,
paired to the Uconnect® System,
and have network coverage.
BREAKDOWN SERVICE
(for versions/markets,
where provided)
If you need Breakdown service:
Press the
button to begin.
After the “Ready” prompt and the following beep, say “Breakdown
service.” NOTE: The Breakdown service
number has to be setup before us-
ing. To setup, press the
button
and say “Setup, Breakdown Ser-
vice” and follow prompts.
PAGING
To learn how to page, refer to “Work-
ing with Automated Systems.” Paging
works properly except for pagers of
certain companies, which time out a
little too soon to work properly with
the Uconnect® Phone.
VOICE MAIL CALLING
To learn how to access your voice
mail, refer to “Working with Auto-
mated Systems.”
WORKING WITH
AUTOMATED SYSTEMS
This method is used in instances
where one generally has to press num-
bers on the mobile phone keypad
while navigating through an auto-
mated telephone system.
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You can use your Uconnect® Phone to
access a voice mail system or an auto-
mated service, such as a paging ser-
vice or automated customer service.
Some services require immediate re-
sponse selection. In some instances,
that may be too quick for use of the
Uconnect® Phone.
When calling a number with your
Uconnect® Phone that normally re-
quires you to enter in a touch-tone
sequence on your mobile phone key-
pad, you can press the
button
and say the sequence you wish to en-
ter followed by the word “Send”. For
example, if required to enter your PIN
followed with a hash, (3746#),you
can press the
button and say,
“3746#Send”. Saying a number, or
sequence of numbers, followed by
“Send”, is also to be used for navigat-
ing through an automated customer
service center menu structure, and to
leave a number on a pager.
You can also send stored Uconnect®
Phonebook entries as tones for fast
and easy access to voice mail and
pager entries. To use this feature, dial
the number you wish to call and then press the
button and say “Send.”
The system will prompt you to enter
the name or number and say the name
of the phonebook entry you wish to
send. The Uconnect® Phone will then
send the corresponding phone num-
ber associated with the phonebook
entry, as tones over the phone.
NOTE:
You may not hear all of the tones due to mobile phone network
configurations; this is normal.
Some paging and voice mail sys- tems have system time out set-
tings that are too short and may
not allow the use of this feature.
BARGE IN — OVERRIDING
PROMPTS
The “Voice Command” button can be
used when you wish to skip part of a
prompt and issue your voice com-
mand immediately. For example, if a
prompt is asking “Would you like to
pair a phone, clear a…,” you could
press the
button and say, “Pair a Phone” to select that option without
having to listen to the rest of the voice
prompt.
TURNING CONFIRMATION
PROMPTS ON/OFF
Turning confirmation prompts off
will stop the system from confirming
your choices (e.g., the Uconnect®
Phone will not repeat a phone number
before you dial it).
Press the
button to begin.
After the “Ready” prompt and the following beep, say:
“Setup Confirmations Prompts On”
“Setup Confirmations Prompts Off”
PHONE AND NETWORK
STATUS INDICATORS
If available on the radio and/or on a
premium display such as the instru-
ment panel cluster, and supported by
your mobile phone, the Uconnect®
Phone will provide notification to in-
form you of your phone and network
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