2012 TOYOTA IQ Owners Manual

5When trouble arises
385
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5-1. Essential information
Emergency flashers .......... 386
If your vehicle needs
to be towed ..................... 388
If you think something
is wrong .......................... 395
Fuel pump shut off
system ............................ 3965-2. Steps to take
in an emergency
If a warning light turns on
or a warning buzzer
sounds... ......................... 397
If you have a flat tire ......... 405
If the engine will
not start........................... 423
If the shift lever cannot
be shifted from P
(vehicles with
a Multidrive) .................... 425
If you lose your keys ......... 426
If the electronic key does
not operate properly
(vehicles with smart
entry & start system)....... 427
If the vehicle battery is
discharged ...................... 430
If your vehicle
overheats ........................ 435
If the vehicle becomes
stuck ............................... 438
If your vehicle has
to be stopped
in an emergency ............. 440

386
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5-1. Essential information
Emergency flashers
Use the emergency flashers if the vehicle malfunctions or is
involved in an accident.
Vehicles with manual air conditioning system
Press the switch to flash all
the turn signal lights. To turn
them off, press the switch
once again.

5
387 5-1. Essential information
When trouble arises
iQ_WE_74014E
NOTICE
To prevent battery discharge
Do not leave the emergency flashers on longer than necessary when the
engine is not running.
Vehicles with automatic air conditioning system
Press the switch to flash all
the turn signal lights. To turn
them off, press the switch
once again.

388
5-1. Essential information
iQ_WE_74014E
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, before towing.
The engine is running, but the vehicle will not move.
The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, such as or a commercial towing service,
using a lift-type truck or a flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehicle’s rear wheels and axles must be
in good condition. (P. 392)
If they are damaged, use a towing dolly or flat bed truck.

5
389 5-1. Essential information
When trouble arises
iQ_WE_74014E
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard, surfaced roads
for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelet
Emergency towing procedure
Start the engine.
Vehicles without smart entry & start system:
If the engine cannot be started, turn the engine switch to the ACC
or ON position.
Vehicles with smart entry & start system:
If the engine cannot be started, press the “ENGINE START STOP”
switch to change to the ACCESSORY or IGNITION ON mode.
Put the shift lever in N.
Release the parking brake.

390 5-1. Essential information
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Installing towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
NOTICE
To prevent serious damage to the transmission
(vehicles with a Multidrive)
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
Vehicles without smart entry & start system:
Do not tow the vehicle with the key removed or in the LOCK position.
Vehicles with smart entry & start system:
Do not tow the vehicle with the “ENGINE START STOP” switch OFF.

5
391 5-1. Essential information
When trouble arises
iQ_WE_74014EInsert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
Location of the emergency towing eyelet
P. 324
CAUTION
Installing towing eyelet to the vehicle
Make sure that the towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.

392 5-1. Essential information
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Towing with a sling-type truck
Towing with a wheel lift-type truck from the front
Release the parking brake.
NOTICE
To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.
NOTICE
To prevent damage to the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.