Page 529 of 588

5
529 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64524E
Starting the engine when the battery is discharged (vehicles with a
Multidrive or an automatic transmission)
The engine cannot be started by push-starting.
Avoiding a discharged battery
Turn off the headlights and the audio system while the engine is turned
off.
Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
Vehicles without smart entry & start system: Maintain the
engine speed of the second vehicle and turn the engine
switch to the “ON” position, then start the vehicle’s engine.
Vehicles with smart entry & start system: Maintain the
engine speed of the second vehicle and turn the “ENGINE
START STOP” switch to IGNITION ON mode, then start the
vehicle’s engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have the vehicle checked at any autho-
rized Toyota dealer or repairer, or another duly qualified and
equipped professional, as soon as possible.
Page 530 of 588

530 5-2. Steps to take in an emergency
VERSO_WE_OM64524E
CAUTION
Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery.
Make sure the jumper cable is connected to the correct terminal and that it
is not unintentionally in contact with any part other than the intended termi-
nal.
Do not allow the jumper cables to come into contact with the “+” and “-” ter-
minals.
Do not allow open flame or use matches, cigarette lighters or smoke near
the battery.
Battery precautions
The battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following pre-
cautions when handling the battery.
When working with the battery, always wear safety glasses and take care
not to allow any battery fluids (acid) to come into contact with skin, clothing
or the vehicle body.
Do not lean over the battery.
In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
Always wash your hands after handling the battery support, terminals, and
other battery-related parts.
Do not allow children near the battery.
Page 531 of 588
5
531 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64524E
NOTICE
To prevent damaging the vehicle (vehicles with a manual transmission)
Do not pull- or push-start the vehicle, because the catalytic converter may
overheat and become a fire hazard.
When handling jumper cables
Be careful that the jumper cables do not become tangled in the cooling fan
or any of the belts when connecting or disconnecting them.
Page 532 of 588
532
5-2. Steps to take in an emergency
VERSO_WE_OM64524E
If your vehicle overheats
If your engine overheats:
Stop the vehicle in a safe place and turn off the air condi-
tioning system.
Check to see if steam is coming out from under the hood.
If you see steam:
Stop the engine. Carefully lift the hood after the steam
subsides and then restart the engine.
If you do not see steam:
Leave the engine running and carefully lift the hood.
Check to see if the cooling fan is operating.
If the fan is operating:
Wait until the high engine coolant temperature warning
light (Red) goes off and then stop the engine.
If the fan is not operating:
Stop the engine and call any authorized Toyota dealer or
repairer, or another duly qualified and equipped profes-
sional.
Page 533 of 588
5
533 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64524E
The engine has cooled down sufficiently.
Low engine coolant temperature indicator (Blue) comes on.
Check the engine coolant level.
Look for obvious coolant leaks from the radiator, hoses and
under the vehicle.
If the engine compartment cover needs to be removed. (P. 407)
Note that water draining from the air conditioning is normal if it has
been used.
Add engine coolant if neces-
sary.
Water can be used in an emer-
gency if engine coolant is
unavailable. (P. 555)
Have the vehicle checked at the nearest authorized Toyota dealer
or repairer, or another duly qualified and equipped professional, as
soon as possible.
(Blue)
Page 534 of 588

534 5-2. Steps to take in an emergency
VERSO_WE_OM64524E
Overheating
If you observe the following, your vehicle may be overheating.
The engine coolant temperature warning light (Red) flashes or comes on
or a loss of power is experienced.
Steam is coming from under the hood.
CAUTION
To prevent an accident or injury when inspecting under the hood of
your vehicle
If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot, caus-
ing serious injury such as burns.
Keep hands and clothing away from the fan and other belts while the
engine is running.
Do not loosen the coolant reservoir cap while the engine and radiator are
hot.
Serious injury, such as burns, may result from hot coolant and steam
released under pressure.
NOTICE
When adding engine coolant
Wait until the engine has cooled down before adding engine coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot engine too
quickly can cause damage to the engine.
Page 535 of 588
5
535
5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64524E
If you run out of fuel and the engine stalls (diesel engine)
NOTICE
When restarting the engine
Do not crank the engine before refueling and operating the priming pump.
This may damage the engine and fuel system.
Vehicles without smart entry & start system: Do not crank for more than 30
seconds at a time. This may overheat the starter and wiring system.
If you run out of fuel and the engine dies:
Refuel your vehicle.
Operate the priming pump
until you feel more resistance
to bleed the fuel system.
Start the engine. (
P. 186, 190)
If the engine does not start after the above steps have been per-
formed, wait for 10 seconds and try step 2 and 3 again. If the
engine still does not start, contact any authorized Toyota dealer or
repair, or another duly qualified and equipped professional.
After starting the engine, depress the accelerator pedal lightly until
the engine runs smoothly.
Page 536 of 588

536
5-2. Steps to take in an emergency
VERSO_WE_OM64524E
If the vehicle becomes stuck
Emergency hook
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt, or snow.
Stop the engine. Set the parking brake and put the shift
lever in “P” (Multidrive or automatic transmission) or “N”
(manual transmission).
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some other material to help provide
traction under the tires.
Restart the engine.
Shift the shift lever to the “D” or “R” position (Multidrive or
automatic transmission) or “1” or “R” position (manual
transmission) and carefully apply the accelerator to free the
vehicle.
If equipped, turn off the TRC and/or VSC+ systems if it is
difficult to get out because of TRC and/or VSC+ operation.
(P. 268)
When your vehicle becomes stuck and
cannot move, the emergency hook is
used for another vehicle to pull your vehi-
cle out in an emergency.
Your vehicle is not designed to tow
another vehicle.
Do not use the right rear hook. It is not
designed for towing.