2011 LEXUS RX350 Owners Manual

warranted parts at the manufacturer’s
suggested retail price and warranted
labor at a geographically appropriate
hourly rate multiplied by Lexus’ rec-
ommended time allowance for the
repair.
If your vehicle requires emergency
repair, Lexus assumes no liability
for subsequent failures caused by
improper repairs or the use of non-
Genuine Lexus Parts unless you have
the vehicle properly repaired in a
timely manner. To ensure that warran-
ty coverage remains intact, have your
vehicle inspected by an authorized
Lexus dealership as soon as possible
after an emergency repair.
Your Responsibilities38
OBTAINING WARRANTY SERVICE
W ARRANTY
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀9฀-฀3฀8฀d฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀0฀0฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀3฀8

Introduction
THE IMPORTANCE OF SCHEDULED MAINTENANCE

MAINTENANCE
39
Regular maintenance is essential
to obtaining the highest level of per-
formance, safety and reliability from
your Lexus. It can also enhance your
vehicle’s resale value. This section
of the Warranty and Services Guide
is designed to help you make sure
your vehicle receives proper and
timely maintenance. It includes
factory-recommended maintenance
guidelines as well as logs in which to
document your vehicle’s maintenance
history.
In addition to scheduled maintenance,
your Lexus requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures
are listed on pages 42–43 of this
booklet and described in detail in
the “Maintenance” section of the
Owner’s Manual.
It is especially important to check
your vehicle’s engine oil once a
month and to regularly replace the
engine oil and oil filter. Failure to do
so can cause oil starvation and/or oil
gelling, which can result in severe
damage to your vehicle and require
costly repairs that are not covered by
the New Vehicle Limited Warranty.
With proper maintenance and care,
your vehicle will last longer and deliv-
er more dependable, economical
performance. Follow this booklet’s
recommendations and you’ll enjoy
maximum reliability and peace of
mind from your Lexus for many years
to come.
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀3฀9฀-฀4฀7฀b฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀1฀9฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀3฀9

Introduction
MAINTENANCE AND LEXUS WARRANTY COVERAGE
MAINTENANCE
40
Maintaining your vehicle according to
the recommendations in this booklet
is required to ensure that your war-
ranty coverage remains intact. You
should keep detailed records of vehi-
cle maintenance, including date of
service, mileage at time of service
and a description of service and/or
parts installation performed. The
maintenance logs in this booklet are a
good place to record this information.
If you sell your vehicle, be sure to give
your maintenance records to the new
owner.
Lexus will not deny a warranty claim
solely because you do not have
records to show that you maintained
your vehicle. However, damage or
failures caused by lack of proper
maintenance are not covered under
warranty.
Maintenance and repair services may
be performed by you or by any auto-
motive service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service
provider other than a Lexus dealer-
ship for maintenance and repairs.
However, damage or failures caused
by improper maintenance or repairs
are not covered under warranty.
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than
those listed in the scheduled mainte-
nance log. These additional services
are not required to maintain your war-
ranty coverage. Ask your dealer for
an explanation of any recommended
maintenance not included in the
scheduled maintenance log.
For a complete description of
Lexus warranty coverages, see
pages 1 6–33 of this booklet.
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀3฀9฀-฀4฀7฀b฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀1฀9฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀4฀0

Introduction
LEXUS DEALERSHIP SERVICE

MAINTENANCE
41
To ensure that your vehicle receives
first-quality service and factory-
authorized parts, Lexus recommends
having maintenance performed by
an authorized Lexus dealership. To
locate your nearest authorized Lexus
dealership, log on to www.lexus.com
or contact Lexus Customer Satisfac-
tion at (800) 255-3987.
Lexus dealership technicians are
experts in the maintenance and repair
of Lexus vehicles. They stay current
on the latest service information
through Lexus technical bulletins,
service publications and training
courses. Many are also certified
through the Lexus Commitment to
Perfection Certification Program,
which requires specialized, state-of-
the-art training as well as rigorous
exams through both Lexus and the
National Institute for Automotive
Service Excellence.
Additionally, when you have your
vehicle serviced at a Lexus dealer-
ship, your service information is
recorded in the Lexus National
Service History database. This is the
first database of its kind in the auto-
motive industry. It can be accessed by
any Lexus dealership in the U.S. — a
great convenience if you relocate or
need to have your vehicle serviced
while traveling.
You can be confident you’re getting
the best possible service for your
vehicle when you take it to a Lexus
dealership. Don’t trust your invest-
ment to anything less than a team of
Lexus specialists.
Maintenance and repairs not
performed by an authorized
Lexus dealership should be per-
formed by a qualified technician
following procedures in Lexus
service and repair publications.
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀3฀9฀-฀4฀7฀b฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀1฀9฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀4฀1

Introduction
GENERAL MAINTENANCE AND REGULAR USE
MAINTENANCE
42
In addition to scheduled maintenance,
your Lexus requires ongoing general
maintenance such as fluid checks and
visual inspections. The recommended
guidelines for inspections are listed
below. Please refer to the “Mainte-
nance” section of the Owner’s Manual
for a detailed description of inspec-
tion procedures.
Every 30 Days
At least once every 30 days, perform
these inspections:
•Check engine oil level using
the dipstick
•Visually check engine coolant
level on the see-through
reservoir
•Visually check brake fluid level
on the see-through reservoir
•Visually check condition of
battery
•Check level of windshield
washer fluid
•Check tire pressure
•Check tires for damage
and wear
•Check installation of driver’s
floor mat
After a Car Wash
•Check installation of driver’s
floor mat
After Off-Road Driving
Whenever you drive off-road through
deep sand, mud or water, perform
these inspections daily:
•Check axle shaft boots
•Check ball joints and dust covers
•Check brake lines and hoses
•Check brake pads/rotors and
parking brake linings/drums
•Check differential oil
•Check engine air filter
•Check nuts and bolts on chassis
•Check steering linkage and
boots
•Check transfer case oil
(AWD models)
•Check transmission fluid
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀3฀9฀-฀4฀7฀b฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀1฀9฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀4฀2

Introduction
GENERAL MAINTENANCE AND REGULAR USE

MAINTENANCE
43
When Cleaning the Interior
•Remove dirt and dust with a
vacuum cleaner. Wipe dirty sur-
faces with a soft cloth dampened
with warm water.
•When cleaning carpet or cloth
interior, remove dirt and dust
with a vacuum cleaner. Apply
a foaming-type carpet cleaner
with a sponge or brush, allowing
cleaner to work for a few min-
utes to loosen dirt. Continue by
rubbing carpet or cloth interior
in a circular motion. Wipe off any
excess cleaner with a clean cloth.
If any dirt remains, repeat process.
Best results are obtained by
keeping carpet and cloth interior
as dry as possible.
•When cleaning leather interior,
remove dirt and dust with a
vacuum cleaner. Using a sponge,
apply a small amount of neutral
wool detergent mixed in water,
rubbing in a circular motion.
Wipe off any excess detergent
and let leather dry in an open-air
location.
When Cleaning the Exterior
•Working from top to bottom,
apply lots of low-pressure water
to the body, wheel wells and
underside of vehicle to remove
dirt and dust. Wash the vehicle
body using a soft sponge or
cotton cloth with mild car-wash
soap. Rinse off with water.
•If water does not bead on a clean
vehicle surface, apply car wax
using a soft cotton cloth when
the body of the vehicle is cool.
When Cleaning the Wheels
•Wait for hot wheels to cool
before getting wheels wet.
•Using a soft sponge or cotton
cloth, apply same mild car-wash
soap as used for the vehicle
body. Quickly rinse off with
water. Using a soft cotton cloth,
apply same car wax as used for
the vehicle body.
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀3฀9฀-฀4฀7฀b฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀1฀9฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀4฀3

Scheduled Maintenance Log
SCHEDULED MAINTENANCE LOG
MAINTENANCE
44
Determining Your
Maintenance Interval:
Months vs. Mileage
Lexus recommends obtaining sched-
uled maintenance for your vehicle
every six months or 5,000 miles,
whichever occurs first.
For example:
•If at six months you have driven
less than 5,000 miles, you
should obtain maintenance at six
months; don’t wait until 5,000
miles.
•If you drive 5,000 miles in less
than six months, you should
obtain maintenance at 5,000
miles; don’t wait until six months.
Be sure to keep an eye on your
mileage so that you obtain mainte-
nance when recommended. If you are
a low-mileage driver, mark your cal-
endar to remind yourself to obtain
maintenance every six months.
Special Operating
Conditions
In addition to standard maintenance
items, vehicles that are driven under
special operating conditions require
further maintenance service. These
special operating conditions, which
put added demands on a vehicle,
include:
•Driving on dirt roads or on dusty
roads
•Repeated trips of less than five
miles in temperatures below
32° F or 0° C
•Extensive idling and/or low-
speed driving for long distances,
such as police, taxi or door-to-
door delivery use
If you drive primarily under any
of the conditions noted, you
should replace the engine oil
and oil filter every six months or
5,000 miles. Some of these
special operating conditions
require other maintenance items;
these items are indicated in each
maintenance chart.
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀3฀9฀-฀4฀7฀b฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀1฀9฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀4฀4

Scheduled Maintenance Log
SCHEDULED MAINTENANCE LOG

MAINTENANCE
45
If you drive only occasionally under
any of the special operating condi-
tions noted, it is not necessary to
change the oil every six months or
5,000 miles or to perform the addi-
tional services listed in the charts. This
added maintenance is required only if
you drive primarily under any of the
special operating conditions.
Complimentary First
Scheduled Maintenance
Service: Six Months or
5,000 Miles
Lexus provides your first scheduled
maintenance service at no charge.
The service is performed at six
months or 5,000 miles, whichever
occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
•Inspect and adjust all fluid levels
•Program Lexus Personalized
Settings, if requested
•Reset maintenance reminder
light
•Rotate tires
•Visually inspect brake pads,
calipers and rotors
•Check installation of driver’s
floor mat
•Road-test vehicle
What are Lexus Personalized
Settings?
Your vehicle includes a variety of
electronic features that can be pro-
grammed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see the
“Customizable Features” section of
the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of your Lexus Personal-
ized Settings requires special equip-
ment and may be performed only by
an authorized Lexus dealership.
฀8฀9฀5฀7฀7฀_฀2฀0฀1฀1฀฀฀R฀X฀฀฀3฀5฀0฀_฀3฀9฀-฀4฀7฀b฀_฀R฀1฀.฀q฀x฀d฀฀฀฀฀8฀/฀6฀/฀1฀0฀฀฀฀฀7฀:฀1฀9฀฀฀P฀M฀฀฀฀฀P฀a฀g฀e฀฀฀4฀5