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When trouble arises
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5-1. Essential information
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
lThe engine is running, but the vehicle will not move.
lThe vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing service, using a lift-type truck or a
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck from the
front, the vehicle's rear wheels and axles must be in good conditions.
( →P. 527, 530)
If they are damaged, use a towing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck, use a tow-
ing dolly. ( →P. 5 2 7 , 5 3 0 )
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When trouble arises
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5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
nVisible symptoms
lFluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
lFlat-looking tires or uneven tire wear
lEngine coolant temperature gauge needle continually points
higher than normal.
nAudible symptoms
lChanges in exhaust sound
lExcessive tire squeal when cornering
lStrange noises related to the suspension system
lPinging or other noises related to the engine
nOperational symptoms
lEngine missing, stumbling or running rough
lAppreciable loss of power
lVehicle pulls heavily to one side when braking
lVehicle pulls heavily to one side when driving on a level road
lLoss of brake effectiveness, spongy feeling, pedal almost touches
the floor
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5-2. Steps to take in an emergency
CAUTION
nUsing the tire jack
Improper use of the tire jack may cause the vehicle to suddenly fall off the jack,
leading to death or serious injury.
lDo not use the tire jack for any purpose other than replacing tires or installing and
removing tire chains.
lOnly use the tire jack that comes with this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do not use other tire jacks for replacing tires
on this vehicle.
lAlways check that the tire jack is securely set to the jack point.
lDo not put any part of your body under the vehicle is supported by the jack.
lDo not start or run the engine while your vehicle while it is supported by the jack.
lDo not raise the vehicle while someone is in it.
lWhen raising the vehicle, do not put an object on or under the jack.
lDo not raise the vehicle to a height greater than that required to replace the tire.
lUse a jack stand if it is necessary to get under the vehicle.
Take particular care when lowering the vehicle to ensure that no one working on or
near the vehicle may be injured.
nReplacing a flat tire
Observe the following precautions to reduce the risk of death or serious injury:
lDo not touch the disc wheels or the area around the brakes immediately after the
vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around the brakes
will be extremely hot. Touching these areas with hands, feet or other body parts
while changing a tire, etc. may result in burns.
lNever use oil or grease on the wheel bolts or wheel nuts.
Oil and grease may cause the wheel nuts to be excessively tightened, leading to
bolt or disc wheel damage. In addition, the oil or grease can cause the wheel nuts
to loosen and the wheel may fall off, causing a serious accident. Remove any oil or
grease from the wheel bolts or wheel nuts.
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What to do if...
What to do if...
A tire puncturesP. 5 6 4If you have a flat tire
The engine does not start
P. 5 7 7If the engine will not start
P. 1 0 1Engine immobilizer system
P. 5 8 4If the battery is discharged
The shift lever cannot be
moved outP. 5 7 9
If the shift lever cannot be shifted
from P
The engine coolant temperature
gauge enters the red zone
Steam can be seen coming
from under the hood
P. 5 8 7If your vehicle overheats
The key is lostP. 5 8 0If you lose your keys
The battery runs outP. 5 8 4If the battery is discharged
The doors cannot be lockedP. 4 7Side doors
P. 5 0Back door
The horn begins to soundP. 1 0 3Alarm
The vehicle is stuck in mud or
sandP. 5 9 0If the vehicle becomes stuck
