Page 385 of 496

SATELLITE RADIO LIMITATIONS
For optimal reception performance, keepthe antenna clear of snow and ice build-upand keep luggage and other material asfar away from the antenna as possible.Placing luggage over the antenna mayreduce performance. Factory-installed andaftermarket vehicle structures including,but not limited to, roof racks and soft toproofs in a partially open position couldreduce reception performance.
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with yourreception.
When you pass a ground-basedbroadcast-repeating tower, a strongersignal may overtake a weaker one andcould result in the audio system muting.Your display could show an error messageto indicate the interference.
LOCATING THE SATELLITE RADIOIDENTIFICATION NUMBER
1.Select SiriusXM as the audio source.
2.Tune to channel 0.
SELECTING A CHANNEL
Manually Selecting a Channel
Press the button to find theprevious or next available radiochannel.
Linear Tuner
The linear tuner is displayed whenmanually selecting a channel. You canswipe left or right on the linear tunercarousel to navigate through the channellist. Tap on a channel title to listen to it.
Using Direct Tune
1.Press the channel up or down buttonto open the linear tuner screen.
2.Press Direct Tune to open the numberpad.
3.Enter the channel you prefer.
Using Browse
1.Press Browse.
2.Select a channel.
SATELLITE RADIO SETTINGS
Subscription
Your subscription status is displayed. Youcan subscribe or manage your subscriptiondirectly from the touchscreen.
SiriusXM Favorites
While you are listening to SiriusXM, you cansave favorites by:
•Tapping the currently tuned channelor show logo on the SiriusXM audioscreen.
•Tuning to a channel or show you wantto save as a favorite. Navigate to theSiriusXM Favorites screen and pressthe Add Current button. The currentlytuned channel or show is saved as afavorite.
•Saving a radio preset. This saves thecurrently tuned SiriusXM channel orshow as a favorite
Note:Requires a trial or active subscriptionto use.
381
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMAudio SystemE328569 E328570
Page 386 of 496
Listening History
Listening history is a list of recently listenedto SiriusXM content. You can view, manageand reset the listening history using thecontrols on the touchscreen.
Note:Requires a trial or active subscriptionto use.
Help and Support
You can contact SiriusXM Customer Caredirectly from SYNC and view informationrequired to manage your SiriusXM account.
382
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMAudio System
Page 387 of 496

AUDIO SYSTEM – TROUBLESHOOTING
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Recommended ActionPotential EffectsError Message
Internet connectivity isturned off. See ConnectedVehicle (page 372).
Internet streaming and OnDemand shows are unavail-able and some SiriusXMfeatures are disabled.
Connectivity Disabled
SYNC attempts to connect.See Satellite Radio Limit-ations (page 381).Switch toa satellite connection for thecurrent channel if the optionis available.
Audio system may mute.Switch to Satellite buttonmay be displayed on theSiriusXM audio screen if thechannel is also available viasatellite.
No Internet
Antenna may be obstructedor satellite reception is weakin your location. See Satel-lite Radio Limitations(page 381).Switch to aninternet connection for thecurrent channel if the optionis available.
Audio system may mute.Switch to Internet buttonmay be displayed on theSiriusXM audio screen if thechannel is also available viastreaming.
No Satellite Signal
Allow some time for theaudio to load or tune to adifferent channel.
Audio system may mutewhile the audio attempts toload.
Slow Network Connection
A temporary update may bein progress. Allow some timebefore retrying to tune to thechannel. If the issuecontinues, the channel mayno longer be available.
Audio system may mute.Radio may tune to adifferent channel.
Channel Unavailable
A temporary update may bein progress. Allow some timebefore retrying to play theepisode. If the issuecontinues, the episode mayno longer be available.
Audio system may mute.Radio may tune to adifferent channel.
Episode Unavailable
383
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMAudio System
Page 388 of 496
Recommended ActionPotential EffectsError Message
Allow some time and retrythe action.Audio system may mute.Radio may tune to adifferent channel.
Something went wrong
Your subscription hasexpired or you have not yetsubscribed for access to thelisted content. Navigate toSubscription under theSatellite Radio Settingsmenu. If you have an activesubscription which includesthe listed channel or contentand you see this error, youmay need to refresh yourradio. To refresh your Siri-usXM radio, visit www.siri-usxm.com/refresh in the US,or www.siriusxm.ca/refreshin Canada.You may need to provideyour SiriusXM Radio identific-ation number. SeeLocating the SatelliteRadio IdentificationNumber (page 381).
Cannot listen to selectedcontent. Content mayappear grayed out and somefeatures may be disabled.
Subscribe to Listen
384
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMAudio System
Page 389 of 496

Recommended ActionPotential EffectsError Message
Your subscription does notinclude access to the listedcontent. You may need toupgrade your subscription.Navigate to Subscriptionunder the Satellite RadioSettings menu. If you havean active subscription whichincludes the listed channelor content and you see thiserror, you may need torefresh your radio. To refreshyour SiriusXM radio, visitwww.siriusxm.com/refreshin the US, or www.siri-usxm.ca/refresh in Canada.You may need to provideyour SiriusXM Radio identific-ation number. SeeLocating the SatelliteRadio IdentificationNumber (page 381).
Cannot listen to selectedcontent. Content mayappear grayed out and somefeatures may be disabled.
Upgrade to Listen
Content is not available inyour location or SiriusXM isunable to determine yourlocation. Tuning to adifferent channel mayresolve the issue.
Audio may mute. Not avail-able in your location orUnable to determine yourlocation may be displayed.
Location Restricted Content
The Block Explicit Contentfilter is turned on. Navigateto Listener Settings underthe Satellite Radio Settingsmenu to access the BlockExplicit Content filter.Navigate to ListenerSettings. See SatelliteRadio Settings (page 381).
Audio may mute. Radio maytune to a different channel.Channel Blocked
If issue persists, you mayneed to visit an authorizeddealer for service.
Audio may mute. Access toSiriusXM features may beunavailable.
Antenna Problem or Hard-ware Problem
385
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMAudio System
Page 390 of 496
Recommended ActionPotential EffectsError Message
Allow SiriusXM some timeto complete updating.Audio may mute.SiriusXM Updating...
No action necessary. Ifloading time is longer thanusual, See Satellite RadioSettings (page 381).
Audio may mute. Contentmay be temporarily unavail-able while loading.
Loading...
No action necessary. AllowSiriusXM some time to finishloading.
Audio may mute. Contentand controls may betemporarily unavailable.
SiriusXM Loading...
386
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMAudio System
Page 391 of 496

CENTER DISPLAY
PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CENTER DISPLAY
LIMITATIONS
Speed-restricted Features
For your safety, some features are notavailable while the vehicle is in motion ator above 5 mph (8 km/h). Settings thatare not critical while driving your vehicleare shown as restricted on your display.Some of these settings include:
•Software updates.
•Personal profiles setup.
•Valet mode setup.
•Driver assistance settings.
•MyKey setup.
•Door keypad code setup.
These restricted features becomeavailable when your vehicle is no longer inmotion.
STATUS BAR
The bar is on top of the display andindicates the status of your vehicle'sfeatures.
Status Area
The status area is on the right side of thestatus bar and provides information aboutvehicle features.
Audio System
Audio system muted.
Connected Device
Cell phone microphone muted.
Phone call in progress.
Media player connected usingBluetooth®.
Cell phone network signalstrength.
Cell phone roaming.
Text message received.
Unread email message.
Automatic crash notificationsystem off.
Cell phone battery status.
387
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCenter Display OverviewE353221 E353213 E353208 E335295 E353216 E335293
Page 392 of 496

Vehicle Data
Wi-Fi available.
Wi-Fi connected.
Vehicle data sharing on.
Vehicle data sharing off.
Vehicle location sharing on.
Vehicle data and vehicle locationsharing on.
Wireless Accessory Charger
Wireless accessory chargeractive.
Action Area
The action area is on the left side of thestatus bar and contains status updatesthat may require your action. Press theicons in the action area to learn more.
Vehicle Software Update
See Software Update Indicators (page405).
CENTER DISPLAY SETTINGS
Valet Mode
Valet mode allows you to lock the system.No information is accessible until thesystem is unlocked with the correct PIN.
When you select valet mode, a pop upappears informing you that a four digitcode must be entered to enable anddisable valet mode. You can use any PINyou choose, but you must use the samePIN to disable valet mode. The systemasks you to input the code.
Note:If the system is locked and youcannot remember the PIN, please contactthe customer relationship center.
To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same PINnumber. The system reconnects to yourphone and all of your options are availableagain.
REBOOTING THE CENTER
DISPLAY
You can reboot the center display usingthe controls on the steering wheel.
1.Simultaneously press and hold theseek forward and volume down buttonfor 10 seconds.
388
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCenter Display OverviewE353219 E335292 E353214