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Accessories
Accessories...................................................407
Ford Protect
What Is Ford Protect................................408
Scheduled Maintenance
General Maintenance Information.......410
Normal Scheduled Maintenance..........412
Customer Information
Rollover Warning.........................................414
The Better Business Bureau Auto LineProgram......................................................414
The Mediation and Arbitration Program.........................................................................415
Ordering a Canadian French Owner'sManual........................................................415
Reporting Safety Defects in the UnitedStates..........................................................416
Reporting Safety Defects in Canada.........................................................................416
Third Party Software CopyrightAcknowledgment....................................417
Radio Frequency Certification Labels.........................................................................417
Perchlorate....................................................441
Replacement Parts Recommendation.........................................................................441
Mobile Communications Equipment........................................................................442
Federal Highway AdministrationRegulation.................................................442
End User License Agreement................443
Export Unique Options............................468
Warranty Information...............................468
Appendices
Electromagnetic Compatibility.............470
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If you require assistance or clarification onpolicies or procedures, please contact thecustomer relationship center.
United States
Ford Motor CompanyCustomer Relationship CenterPO Box 6248Dearborn, MI 481261-800-392-3673 (FORD)TDD for the hearing impaired:7-1-1 (where offered by your telephoneservice provider)www.ford.com/help/contact/
Ford Credit - US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to an account manager, visitwww.ford.com/finance.
Canada
Customer Relationship CentreFord Motor Company of Canada LimitedP.O. Box 2000Oakville, Ontario L6J 5E41-800-565-3673 (FORD)TDD for the hearing impaired:7-1-1 (where offered by your telephoneservice provider)www.ford.ca
Australia
Ford Motor Company of Australia Pty Ltd.Customer Relationship CentrePrivate Mail Bag 5Campbellfield, Victoria, 3061Telephone: (13 FORD) 13 3673E-mail: [email protected]
New Zealand
Ford Motor CompanyAttention: Customer Relationship CentrePrivate Bag 76912Manukau City 2241Telephone: 0800 367 369 (FORDNZ)E-mail: [email protected]
China - Imported Vehicle
Customer Relationship CenterTelephone: 400-690-1886Website: https://www.ford.com.cn/
China - Chang’An Ford
Customer Relationship CenterTelephone: 800-810-8168Mobile: 400-887-7766Website: https://www.ford.com.cn/
Asia Pacific Direct Markets(APDM)
E-mail: [email protected]
Caribbean, Central America andIsrael
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Fax: (313) 390-0804Telephone: (313) 594-4857E-mail: [email protected]
U.S. Virgin Islands and Puerto Rico
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Telephone: (800) 841-3673E-mail: [email protected]
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Argentina
Telephone: 0800-888-3673
Brazil
Website: www.ford.com.brTelephone: 0800-703-3673E-mail: [email protected]
North Africa
E-mail: [email protected]
South Africa
Telephone: 0860011022Email: [email protected]
Sub-Saharan Africa
E-mail: [email protected]
Puerto Rico
Ford International Business Development,Inc.P.O. Box 11957Caparra Heights StationSan Juan, PR 00922-19571-800-392-3673 (FORD)Fax: (313) 390-0804E-mail: [email protected]
Middle East
Ford Middle East Customer RelationshipCenterP.O. Box 21740Dubai, United Arab EmiratesTelephone: 80004441066Toll-free number for the Kingdom of SaudiArabia: 8008443673Mobily and Zain cell phone users in SaudiArabia: 800850078Kuwait: 22280384Local telephone number for Kuwait: +9651 898900Fax: +971 4 3327266E-mail: [email protected]
South Korea
Customer Relationship CenterTelephone: +82-02-1600-6003E-mail: [email protected] Dispatch Service call:080-300-3673
Philippines
Telephone: 02-88669408Email: [email protected]
Taiwan
Telephone: 0800-032100705 Zhonghua Rd., Sec. 1Zhongli District, Taoyuan, Taiwan, 32068
Thailand
Telephone: 1383E-mail: [email protected]
Vietnam
Telephone: 1800588888E-mail: [email protected]
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ABOUT THIS PUBLICATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
WARNING: You risk death, fire, orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol.
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle in order to benefitfrom greater safety and pleasure fromdriving it. Use this publication to familiarizeyourself with the basics and then read thedigital version, that is available in yourvehicle. You can also view thecomprehensive manual through theFordPass app and through the local Fordwebsite.
Note:To download the FordPass app, visityour device's app store.
Note:To find the local Ford website, visithttps://corporate.ford.com/operations/locations/global-links.html.
Note: Use and operate your vehicle in linewith all applicable laws and regulations.
Note: Pass on all printed owner’sinformation when selling this vehicle.
Our digital resources include acomprehensive digital Owner’s Manualdynamically created according to thefeatures on your vehicle by using thevehicle identification number. SeeLocating the Vehicle IdentificationNumber (page 370). The digital Owner’sManual includes visual and full text searchfunctions so that you can quickly locatethe information you are looking for. It alsoincludes links to a number of how-tovideos created to help you understandsome of the advanced technologies onyour vehicle.
Features and Options
This publication describes product featuresand options available throughout the rangeof available models, sometimes evenbefore they are generally available. It coulddescribe options that are not available onthe vehicle you have purchased.
Illustrations
Some of the illustrations in this publicationcould show features as used in differentmodels, so they could appear different toyou on your vehicle.
Location of Components
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMIntroduction
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Right-hand side.A
Left-hand side.B
USING THIS PUBLICATION
To quickly locate information about yourvehicle, use the word search within theOwner's Manual application.
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SYMBOLS USED ON YOUR
VEHICLE
These are some of the symbols you maysee on your vehicle.
Airbag
Air conditioning system
Air conditioning system lubricanttype
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Blower motor
Brake fluid - non petroleumbased
Brake system
Brake system
Cabin air filter
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Electric Parking brake
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front fog lamps
Fuse compartment
Hazard flashers
Headlamp high beams
Headlamps on
Heated rear window
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMSymbols GlossaryE67017 E162384 E231157 E67020 E139220 E67021 E139227 E139209 E67024 E270480 E139223 E139211 E141128 E332905 E139219 E139212 E139221 E139228 E71880 E231160 E139214 E75790 E67019 E270968
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Hill descent control
Horn control
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Malfunction Indicator Lamp(MIL)
Note operating instructions
Panic alarm
Parking aid
Parking lamps
Passenger airbag activated
Passenger airbag deactivated
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Side airbag
Shield the eyes
Stability control
Stability control off
Trail control
Turn Signal
Windshield defrosting system
Windshield wiping system
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMSymbols GlossaryE163171 E270945 E139231 E161353 E139232 E139229 E67028 E72343 E139213 E71341 E270849 E270850 E139216 E139225 E231159 E65963 E72021 E231158 E167012 E138639 E130458 E332910 E67018 E73953 E270969