2023 FORD MUSTANG MACH E emergency towing

Installing and Removing the LuggageCompartment Cover.............................297
Adjusting the Luggage CompartmentLoad Floor.................................................299
Luggage Compartment Anchor Points........................................................................299
Luggage Compartment –Troubleshooting.....................................299
Towing a Trailer
Towing a Trailer Precautions.................300
Driving Hints
Cold Weather Precautions.......................301
Driving on Snow and Ice...........................301
Breaking-In.....................................................301
Performance Vehicle Precautions........301
Driving in Special Conditions..................301
Electric Vehicle............................................302
Driving Through Shallow Water............303
Floor Mats.....................................................304
Crash and BreakdownInformation
Roadside Assistance................................306
Switching the Hazard Flashers On andOff................................................................307
Jump Starting the Vehicle.......................307
Post-Crash Alert System.........................309
Post-Collision Braking...............................310
Automatic Crash Shutoff.........................310
Transporting the Vehicle............................311
Towing Your Vehicle
Towing Your Vehicle Precautions...........312
Recreationally Towing Your Vehicle.........................................................................312
Emergency Towing......................................312
Towing Your Vehicle – Troubleshooting.........................................................................313
Fuses
Fuse Precautions.........................................314
Under Hood Fuse Box................................314
Battery Fuse Box.........................................320
Body Control Module Fuse Box..............321
Identifying Fuse Types..............................324
Fuses – Troubleshooting.........................324
Maintenance
Maintenance Precautions.......................325
Opening and Closing the Hood.............325
Under Hood Overview...............................325
Checking the Coolant...............................326
12V Battery....................................................328
12V Battery – Troubleshooting..............328
Adjusting the Headlamps........................329
Exterior Bulbs...............................................330
Interior Bulbs................................................330
Vehicle Care
General Information...................................331
Cleaning Products.......................................331
Cleaning the Exterior..................................331
Cleaning the Interior..................................333
Repairing Minor Paint Damage..............335
Waxing Your Vehicle..................................335
Body Styling Kits
Body Styling Kit Precautions..................336
Storing Your Vehicle
Preparing Your Vehicle for Storage.......337
Removing Your Vehicle From Storage........................................................................338
Wheel and Tire Information
Locating the Tire label..............................339
Department of Transportation UniformTire Quality Grades................................339
Information on the Tire Sidewall.........340
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTable of Contents

WARNING: The system mayoperate with reduced function duringcold and inclement weather conditions.Snow, ice, rain, spray and fog canadversely affect the system. Keep thefront camera and radar free of snow andice. Failure to follow this instruction mayresult in the loss of control of yourvehicle, serious personal injury or death.
WARNING: Take additional care ifyour vehicle is heavily loaded or you aretowing a trailer. These conditions couldresult in reduced performance of thissystem. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
WARNING: The system cannothelp prevent all crashes. Do not rely onthis system to replace driver judgmentand the need to maintain a safe distanceand speed.
WARNING: System performancecould be reduced in situations where thevehicle camera has limited detectioncapability. These situations include butare not limited to direct or low sunlight,vehicles at night without tail lights,unconventional vehicle types,pedestrians or cyclists with complexbackgrounds, running pedestrians or fastmoving cyclists, partly obscuredpedestrians or cyclists, pedestrians orcyclists that the system cannotdistinguish from a group. Failure to takecare may result in the loss of control ofyour vehicle, personal injury or death.
PRE-COLLISION ASSIST
LIMITATIONS
Pre-collision assist depends on thedetection ability of its camera and sensors.Any obstructions or damage to these areascan limit detection or prevent the systemfrom functioning. See Locating thePre-Collision Assist Sensors (page 279).
The system is active at 3 mph (5 km/h)and above.
Note:Brake support and automaticemergency braking are active up to themaximum speed of the vehicle.
Pedestrian Detection Limitations
Pedestrian detection is active at speedsup to 50 mph (80 km/h).
Pedestrian detection functions optimallywhen detected hazards are clearlyidentifiable. System performance mayreduce in situations where pedestrians arerunning, partly obscured, have a complexbackground, or cannot be distinguishedfrom a group.
Cyclist Detection Limitations
Cyclist detection is active at speeds up to50 mph (80 km/h).
Cyclist detection functions optimally whendetected hazards are clearly identifiable.The system’s detection level may be lessin situations where cyclists are moving fast,partly hidden, have a complex background,or the system cannot distinguish the cyclistfrom a group.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMPre-Collision Assist

TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towingyour vehicle. Failure to follow thisinstruction could result in vehicle damagenot covered by the vehicle warranty.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Note:If you are unsure of the vehicle’sconfiguration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or electric drive motor damagecould occur. You must recreational towyour vehicle with all four wheels off theground, such as when using a car-haulingtrailer. Otherwise, you cannot recreationaltow your vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicletransport trailer, it can be flat-towed withall wheels on the ground, regardless of thedrivetrain, under the following conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•You switch Emergency Tow on.
•Maximum speed is 35 mph (55 km/h).
•Maximum distance is 50 mi (80 km).
Switching Emergency Tow On
1.Properly secure your vehicle to the towvehicle.
2.Switch your vehicle on to accessorymode. See Starting and PoweringOff (page 164).
3.Apply the parking brake.
4.
Press the button on thetouchscreen.
5.Press Vehicle.
6.Press and hold Emergency Tow until aconfirmation message appears on thetouchscreen.
7.Press and hold the brake pedal.
8.Shift into neutral (N).
Note:A confirmation message appears inthe instrument cluster display.
9.Release the parking brake.
10.Switch your vehicle off.
Switching Emergency Tow Off
1.Switch your vehicle on.
2.Press and hold the brake pedal.
3.Shift into park (P). A message displaysin the instrument cluster display andpark (P) displays in the instrumentcluster display and on the shifter.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTowing Your VehicleE386797

TOWING YOUR VEHICLE – TROUBLESHOOTING
TOWING YOUR VEHICLE – INFORMATION MESSAGES
DescriptionMessage
Displays to remind you to release the parking brake to emer-gency tow your vehicle.Neutral Tow RemovePark Brake for Towing
Displays when emergency tow is off.Neutral Tow Disengaged
Displays to remind you to switch off the vehicle to emergencytow your vehicle.Neutral Tow EngagedTurn Ignition Off forTowing
Displays to remind you that emergency towing is active. Toexit emergency towing, shift to park (P).Neutral tow engagedDepress Brake and SelectPark to Exit Neutral Tow
Note:You cannot recreationally tow your vehicle. You can only emergency tow your vehicle.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTowing Your Vehicle

Distance Indication.....................................280Distance Indication Indicator.........................281Switching Distance Indication On andOff........................................................................281What Is Distance Indication..........................280Doors and Locks Audible Warnings........82Doors and Locks..............................................81Autolock...................................................................82Autounlock..............................................................81Doors and Locks – Troubleshooting.............82Mislock.....................................................................82Operating the Doors From Inside YourVehicle..................................................................81Operating the Doors From Outside YourVehicle..................................................................81Doors and Locks – Troubleshooting.......82Doors and Locks – Frequently AskedQuestions...........................................................84Doors and Locks – InformationMessages...........................................................83Doors and Locks – Warning Lamps..............82Drive Mode Control.....................................260Drive Modes.........................................................260Drive Modes...................................................260Engage...................................................................260Unbridle................................................................260Whisper..................................................................261Driver Alert.....................................................285Driver Alert – Troubleshooting.....................286Driver Alert Indicators................................286Driver Alert Limitations..............................285Driver Alert Precautions............................285Driver Alert – Troubleshooting...............286Driver Alert – Information Messages.........286Driving Hints...................................................301Driving in Special Conditions.........................301Electric Vehicle...................................................302Driving in Special Conditions...................301Driving In Sand....................................................302Driving on Hilly or Sloping Terrain................302Driving Through Mud and Water..................302Emergency Maneuvers.....................................301Driving on Snow and Ice............................301Driving Through Shallow Water.............303
E
Easy Entry and Exit.........................................91
Electric Motor Audible Warnings............194Electric Motor.................................................192Automatic Return to Park (P).......................194Selector Positions...............................................192Temporary Neutral Mode................................193Electric Motor Precautions........................192Electric Parking Brake AudibleWarning.........................................................201Electric Parking Brake................................200Electric Parking Brake –Troubleshooting.............................................201Electric Parking Brake –Troubleshooting.........................................201Electric Parking Brake – InformationMessages.........................................................202Electric Parking Brake – WarningLamps................................................................201Electric Power Steering..............................219Electric Power Steering AdaptiveSteering.............................................................219Electric Power Steering Precautions...........219Electric Vehicle.............................................302Driving in Cold Weather...................................303Maximizing Your Driving Range....................302Electromagnetic Compatibility..............470Emergency Call Limitations.......................67Emergency Call Requirements.................66Emergency Call System Data....................25Emergency Towing.......................................312Enabling Apps on an AndroidDevice...........................................................398Enabling Apps on an iOS Device............397Enabling or Disabling PersonalProfiles.........................................................399Enabling Remote Start...............................134End User License Agreement.................443Entering a Parallel Parking Space.........232Entering a Perpendicular ParkingSpace.............................................................233Environment.....................................................26Evasive Steering Assist..............................282Evasive Steering Assist Limitations............282Switching Evasive Steering Assist On andOff.......................................................................283What Is Evasive Steering Assist...................282Event Data.........................................................23Exiting a Parking Space.............................233Export Unique Options.............................468
478
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMIndex

Towing Your Vehicle –Troubleshooting.........................................313Towing Your Vehicle – InformationMessages..........................................................313Traction Control Indicator..........................213Traction Control.............................................213Traction Control – Troubleshooting............214Traction Control –Troubleshooting.........................................214Traction Control – InformationMessages..........................................................214Traction Control – Warning Lamps..............214Transporting the Vehicle.............................311Trip Computer................................................133Trip Data...........................................................133
U
Under Hood Fuse Box.................................314Accessing the Under Hood Fuse Box..........314Identifying the Fuses in the Under HoodFuse Box............................................................315Locating the Under Hood Fuse Box.............314Under Hood Overview................................325USB Ports........................................................159Using Alexa Built-In.....................................391Using Auto Hold.............................................211Using FordPass and Charging.................189Using Keyless Entry.......................................85Using MyKey With Remote StartSystems..........................................................78Using Snow Chains.....................................349Using Summer Tires...................................348Using the Backup Start Passcode...........73Using the Frunk EmergencyRelease..........................................................297Using the Keyless Entry Keypad...............88Using the Remote Control..........................68Using the Tire Sealant and InflatorKit...................................................................356Using the Valet Mode....................................73Using This Publication..................................18Using Winter Tires.......................................349
V
Vehicle Care....................................................331Cleaning the Exterior.........................................331
Cleaning the Interior.........................................333General Information..........................................331Vehicle Identification Number................370Locating the Vehicle IdentificationNumber.............................................................370Vehicle Identification NumberOverview..........................................................370Vehicle Identification..................................370Vehicle Identification Number......................370Vehicle Interior - Excluding: GT..................31Vehicle Interior - GT.......................................32Vehicle Range Display.................................127Vehicle Software Updates......................404Vehicle System Reset................................406Vehicle Wi-Fi Hotspot –Troubleshooting........................................376Vehicle Wi-Fi Hotspot – Frequently AskedQuestions.........................................................376Vehicle Wi-Fi Hotspot................................375Vehicle Wi-Fi Hotspot –Troubleshooting............................................376VentilationSee: Climate Control.........................................136Viewing the Tire Pressures.......................363Visual Search....................................................27Voice Interaction..........................................389Ford Assistant....................................................389
W
Walk Away Lock Limitations.....................90Walk Away Lock.............................................90Warranty Information................................468Washer Fluid Specification......................368Washers...........................................................109Adding Washer Fluid..........................................110Switching the Courtesy Wipe On andOff.......................................................................109Using the Rear Window Washer...................109Using the Windshield Washer.......................109Washer Fluid Specification..............................110Washer Precautions..........................................109WashersSee: Wipers and Washers...............................106Waxing Your Vehicle...................................335Waypoints......................................................402Adding a Waypoint...........................................402Editing Waypoints.............................................402
489
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMIndex