ABOUT THIS PUBLICATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
WARNING: You risk death, fire, orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol.
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle in order to benefitfrom greater safety and pleasure fromdriving it. Use this publication to familiarizeyourself with the basics and then read thedigital version, that is available in yourvehicle. You can also view thecomprehensive manual through theFordPass app and through the local Fordwebsite.
Note:To download the FordPass app, visityour device's app store.
Note:To find the local Ford website, visithttps://corporate.ford.com/operations/locations/global-links.html.
Note: Use and operate your vehicle in linewith all applicable laws and regulations.
Note: Pass on all printed owner’sinformation when selling this vehicle.
Our digital resources include acomprehensive digital Owner’s Manualdynamically created according to thefeatures on your vehicle by using thevehicle identification number. SeeLocating the Vehicle IdentificationNumber (page 370). The digital Owner’sManual includes visual and full text searchfunctions so that you can quickly locatethe information you are looking for. It alsoincludes links to a number of how-tovideos created to help you understandsome of the advanced technologies onyour vehicle.
Features and Options
This publication describes product featuresand options available throughout the rangeof available models, sometimes evenbefore they are generally available. It coulddescribe options that are not available onthe vehicle you have purchased.
Illustrations
Some of the illustrations in this publicationcould show features as used in differentmodels, so they could appear different toyou on your vehicle.
Location of Components
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMIntroduction
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of release, but astechnology rapidly changes, werecommend that you visit the local Fordwebsite for the latest information.
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example batterycharge level and tire pressure.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services equipped withyour vehicle or to which you subscribe. Wetake no responsibility for services that thirdparties provide.
Where equipped, SiriusXM with 360L coulduse the modem. To disable, turn off theSiriusXM with 360L or Vehicle Connectivitysetting. See Enabling and Disabling theModem (page 372).
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMData Privacy
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender,age, and crash location) is recorded.However, parties, such as law enforcement,could combine the event data recorder datawith the type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
BlueCruise Data (If Equipped)
If BlueCruise is active in certain crash ornear crash-like situations, such as anairbag deployment or hitting a roadobstacle, the system may record driverattentiveness, based on the direction ofeyes and duration, and photographs of thedriver seat area.
Note:No data is recorded under normaldriving conditions.
SETTINGS DATA
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. Themodem was enabled when yourvehicle was built and periodicallysends messages to stay connected to thecell phone network, receive automaticsoftware updates and send vehicle-relatedinformation to us, for example diagnosticinformation. These messages couldinclude information that identifies yourvehicle, the SIM and the electronic serialnumber of the modem. Cell phone networkservice providers could have access toadditional information, for example cellphone network tower identification. Foradditional information about our privacypolicy, visit www.FordConnected.com orrefer to your local Ford website.
Note:The modem continues to send thisinformation unless you disable the modemor stop the modem from sharing vehicledata by changing the modem settings. SeeConnected Vehicle (page 372).
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle has amodem, visit www.FordConnected.com.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMData Privacy
WARNING: Do not allow apassenger to hold a child on their lapwhen your vehicle is moving. Failure tofollow this instruction could result inpersonal injury or death in the event of asudden stop or crash.
WARNING: Do not use pillows,books or towels to boost your child'sheight. Failure to follow this instructioncould result in personal injury or death.
WARNING: Properly secure childrestraints or booster seats when they arenot in use. They could become projectilesin a sudden stop or crash. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: Do not put the shouldersection of the seatbelt or allow the childto put the shoulder section of theseatbelt under their arm or behind theirback. Failure to follow this instructioncould reduce the effectiveness of theseatbelt and increase the risk of injury ordeath in a crash.
WARNING: Do not leave childrenor pets unattended in your vehicle.Failure to follow this instruction couldresult in personal injury or death.
When installing a child restraint withseatbelts:
•Place the vehicle seat in the uprightposition before you install the childrestraint.
•Use the correct seatbelt buckle for thatseating position.
•Insert the belt tongue into the buckle.Make sure the tongue is securelyfastened in the buckle.
•Keep the buckle release buttonpointing up and away from the childrestraint, with the tongue between thechild restraint and the release button,to prevent accidental unbuckling.
•Put the seatbelt in the automaticlocking mode.
CHILD RESTRAINT ANCHOR
POINTS
WHAT ARE THE CHILD RESTRAINTANCHOR POINTS
LATCH (Lower Anchors and Tethers forCHildren)
Anchor points allow you to quickly andsafely install a child restraint.
LOCATING THE CHILD RESTRAINTLOWER ANCHOR POINTS
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7.Pull the seatbelt out of the retractor tomake sure the retractor is in theautomatic locking mode. You shouldnot be able to pull more belt out. If theretractor is not locked, unbuckle thebelt and repeat Steps 5 and 6.
8.Remove remaining slack from the belt.Force the seat down with extra weight,for example, by pressing down orkneeling on the child restraint whilepulling up on the shoulder belt in orderto force slack from the belt. This isnecessary to remove the remainingslack that exists once you add the extraweight of the child to the child restraint.It also helps to achieve the propersnugness of the child restraint to yourvehicle. Sometimes, a slight leantoward the buckle helps to removeremaining slack from the belt.
9.If the child restraint has a tether strap,attach it.
10.Before placing the child in the seat,forcibly move the seat forward andback to make sure the seat is securelyheld in place.
To check this, grab the seat at the belt pathand attempt to move it side to side andforward and back. There should be nomore than 1 in (2.5 cm) of movement.
We recommend checking with a NHTSACertified Child Passenger SafetyTechnician to make certain the childrestraint is properly installed. In Canada,check with Transport Canada for referralto a Child Car Seat Clinic.
USING LOWER ANCHORS ANDTETHERS FOR CHILDREN
WARNING: Do not attach two childsafety restraints to the same anchor. Ina crash, one anchor may not be strongenough to hold two child safety restraintattachments and may break, causingserious injury or death.
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SWITCHING THE SEATBELTREMINDER ON AND OFF
WARNING: While the systemallows you to deactivate it, this systemis designed to improve your chances ofbeing safely belted and surviving anaccident. We recommend you leave thesystem activated for yourself and otherswho may use the vehicle.
Note:The driver and front passengerwarnings independently switch off. Whenyou perform this procedure for one seatingposition, do not buckle the other position asthis cancels the process.
Note:If you are using MyKey, you cannotdisable the seatbelt reminder. If the seatbeltreminder has been previously disabled, it isre-enabled during the use of MyKey. SeeMyKey™ (page 76).
Read Steps 1-4 before proceeding with theprogramming procedure.
Make sure that:
•The parking brake is set.
•The transmission is in park (P).
•The power is off.
•You close all vehicle doors.
•The driver and front passengerseatbelts are unfastened.
1.Switch the power on. Do not start yourvehicle.
2.Wait about one minute until theseatbelt warning light switches off.After Step 2, wait an additional fiveseconds before proceeding with Step3. Once you start Step 3, complete theprocedure within 30 seconds.
3.For the seating position you areswitching off, buckle then unbuckle theseatbelt three times at a moderatespeed, ending in the unbuckled state.After Step 3, the seatbelt warning lightswitches on.
4.When the seatbelt warning light is on,buckle then unbuckle the seatbelt.After Step 4, the seatbelt warning lightflashes for confirmation.
This switches the feature off for thatseating position if it is currently on.
This switches the feature on for thatseating position if it is currently off.
CHECKING THE SEATBELTS
Check the seatbelts and child restraintsperiodically to make sure they workproperly and are not damaged. Make surethere are no nicks, tears or cuts. Replace ifnecessary.
Check all of the following seatbeltassemblies after a crash.
•Retractors.
•Buckles.
•Front seatbelt buckle assemblies.
•Shoulder belt height adjusters.
•Shoulder belt guide on seat backrest.
•Child restraint LATCH and tetheranchors.
•Attaching hardware.
Read the child restraint manufacturer'sinstructions for additional inspection andmaintenance information specific to thechild restraint.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMSeatbelts
We recommend that all seatbeltassemblies in use in vehicles involved in acrash be replaced. However, if the crashwas minor and an authorized dealer findsthat the belts do not show damage andcontinue to operate properly, they do notneed to be replaced. Seatbelt assembliesnot in use during a crash should also bechecked and replaced if either damage orimproper operation is noted.
Properly care for seatbelts. See VehicleCare (page 331).
SEATBELT EXTENSIONS
WARNING: Persons who fit intothe vehicle's seatbelt should not use anextension. Unnecessary use could resultin serious personal injury in the event ofa crash.
WARNING: Only use extensionsprovided free of charge by our dealers.The dealer will provide an extensiondesigned specifically for this vehicle,model year and seating position. The useof an extension intended for anothervehicle, model year or seating positionmay not offer you the full protection ofyour vehicle's seatbelt restraint system.
WARNING: Never use seatbeltextensions to install child restraints.
WARNING: Do not use extensionsto change the way the seatbelt fitsacross the torso, over the lap or to makethe seatbelt buckle easier to reach.
If, because of body size or driving position,it is not possible to properly fasten theseatbelt over your lap and shoulder, anextension that is compatible with theseatbelts is available free of charge fromour dealers. Only use our seatbeltextensions made by the original equipmentseatbelt manufacturer with our seatbelts.Ask your authorized dealer if your extensionis compatible with your vehicle restraintsystem.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMSeatbelts
USING THE VALET MODE
Classic Valet Mode
Enabling Valet Mode
Make sure the remote control is in yourvehicle.
1.
Press the profile button onthe touchscreen.
Note:The button image may vary when aprofile is selected.
2.Press Valet Mode.
3.Enter a four digit code to lock thetouchscreen.
4.Re-enter the same four digit code tocomplete enabling valet mode.
Disabling Valet Mode
1.Press Exit Valet Mode.
2.Enter your four digit code to disablevalet mode and unlock yourtouchscreen.
Enhanced Valet Mode
Enabling Valet Mode
Have your backup start passcodecompletely set up before using valet mode.See Programming Your Phone (page72).
Note:If your vehicle detects a remotecontrol, the system defaults to classic valetmode.
1.
Press the profile button onthe touchscreen.
Note:The button image may vary when aprofile is selected.
2.Press Valet Mode.
Note:If the system detects a valid phoneas a key, a valet passcode displays in boththe touchscreen and mobile app.
Note:If the system does not detect a validphone as a key, it prompts you to enter yourbackup start passcode on the touchscreen.Once validated, a valet passcode displayson the touchscreen.
3.Provide the valet the first five digits ofthe valet passcode to enter on thekeyless entry keypad to unlock yourvehicle.
4.Provide the valet the eight-digit valetpasscode to enter on the touchscreento start and drive your vehicle.
Disabling Valet Mode
1.Press Exit Valet Mode.
Note:If the system detects an authorizedphone as a key, valet mode disables.
Note:If the system does not detect a validphone as a key, it prompts you to enter yourbackup start passcode. Once validated,valet mode disables.
USING THE BACKUP START
PASSCODE
Make sure you have phone as a key activeon at least one phone to use a previouslycreated backup start passcode. SeeConnecting Your Phone (page 393).
1.Press the brake pedal and the pushbutton start. If the system does notdetect a valid phone as a key or remotecontrol, a message appears on thetouchscreen and prompts you for yourbackup start passcode.
Note:The touchscreen times out after 30seconds with no interaction.
Note:If the backup start passcode screendoes not appear, press the brake pedal andpush button start again.
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