Switching Shuffle Mode On and Off.........................................................................377
Switching Repeat Mode On and Off.........................................................................377
Setting a Memory Preset..........................377
Muting the Audio.........................................378
Adjusting the Sound Settings................378
Setting the Clock and Date.....................378
FM Radio........................................................378
Digital Radio.................................................379
Satellite Radio.............................................380
Audio System – Troubleshooting.........383
Center Display Overview
Center Display Precautions.....................387
Center Display Limitations......................387
Status Bar......................................................387
Center Display Settings...........................388
Rebooting the Center Display...............388
Voice Interaction
Ford Assistant.............................................389
Alexa Built-In
What is Alexa Built-In................................391
Alexa Built-In Requirements...................391
Signing Into Your Account........................391
Using Alexa Built-In....................................391
Alexa Built-In Settings...............................391
Phone
Phone Precautions....................................393
Connecting Your Phone...........................393
Phone Menu.................................................393
Making and Receiving a Phone Call.....394
Sending and Receiving a Text Message........................................................................395
Bluetooth®
Connecting a Bluetooth® Device........396
Playing Media Using Bluetooth®.........396
Apps
App Precautions..........................................397
App Requirements.....................................397
Accessing Apps...........................................397
Enabling Apps on an iOS Device...........397
Enabling Apps on an Android Device.......................................................................398
Switching Apple CarPlay On and Off.......................................................................398
Switching Android Auto On and Off....398
Personal Profiles
How Do Personal Profiles Work............399
Enabling or Disabling Personal Profiles.......................................................................399
Creating a Personal Profile.....................399
Linking or Unlinking a Personal Profile.......................................................................399
Selecting a Personal Profile..................400
Deleting a Personal Profile.....................400
Navigation
Connected Navigation..............................401
Accessing Navigation................................401
Navigation Map Updates.........................401
Adjusting the Map.......................................401
Live Traffic......................................................401
Setting a Destination.................................401
Waypoints.....................................................402
Route Guidance..........................................402
Vehicle Software Updates
Vehicle Software Updates.....................404
Software Update Settings.....................404
Software Update Indicators..................405
Vehicle System Reset
Performing a System Reset...................406
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Accessories
Accessories...................................................407
Ford Protect
What Is Ford Protect................................408
Scheduled Maintenance
General Maintenance Information.......410
Normal Scheduled Maintenance..........412
Customer Information
Rollover Warning.........................................414
The Better Business Bureau Auto LineProgram......................................................414
The Mediation and Arbitration Program.........................................................................415
Ordering a Canadian French Owner'sManual........................................................415
Reporting Safety Defects in the UnitedStates..........................................................416
Reporting Safety Defects in Canada.........................................................................416
Third Party Software CopyrightAcknowledgment....................................417
Radio Frequency Certification Labels.........................................................................417
Perchlorate....................................................441
Replacement Parts Recommendation.........................................................................441
Mobile Communications Equipment........................................................................442
Federal Highway AdministrationRegulation.................................................442
End User License Agreement................443
Export Unique Options............................468
Warranty Information...............................468
Appendices
Electromagnetic Compatibility.............470
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Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender,age, and crash location) is recorded.However, parties, such as law enforcement,could combine the event data recorder datawith the type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
BlueCruise Data (If Equipped)
If BlueCruise is active in certain crash ornear crash-like situations, such as anairbag deployment or hitting a roadobstacle, the system may record driverattentiveness, based on the direction ofeyes and duration, and photographs of thedriver seat area.
Note:No data is recorded under normaldriving conditions.
SETTINGS DATA
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. Themodem was enabled when yourvehicle was built and periodicallysends messages to stay connected to thecell phone network, receive automaticsoftware updates and send vehicle-relatedinformation to us, for example diagnosticinformation. These messages couldinclude information that identifies yourvehicle, the SIM and the electronic serialnumber of the modem. Cell phone networkservice providers could have access toadditional information, for example cellphone network tower identification. Foradditional information about our privacypolicy, visit www.FordConnected.com orrefer to your local Ford website.
Note:The modem continues to send thisinformation unless you disable the modemor stop the modem from sharing vehicledata by changing the modem settings. SeeConnected Vehicle (page 372).
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle has amodem, visit www.FordConnected.com.
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STEERING WHEEL
See Switching Adaptive Cruise Control On and Off (page 238).A
See Setting the Adaptive Cruise Control Speed (page 239).B
See Setting the Adaptive Cruise Control Gap (page 240).C
See Using Ford Assistant (page 389).D
See Adjusting the Volume (page 377).E
See Selecting an FM Radio Station (page 379).F
See Making and Receiving a Phone Call (page 394).G
See Switching Lane Centering On and Off (page 245).H
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REMOTE CONTROL
LIMITATIONS
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Make sure a valid remote control is within3 ft (1 m) from the front door handles andrear of vehicle.
The system may not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access variousvehicle systems.
Note:The buttons on your remote may varydepending on the vehicle region or options.
One-Stage Unlocking
Press the button to unlock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 81).
Two-Stage Unlocking (If Equipped)
Press the button to unlock thedriver's door. Press the buttonagain within three seconds tounlock all doors. See Unlocking andLocking the Doors Using the RemoteControl (page 81).
Lock
Press the button to lock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 81).
Panic Alarm
Press the button to sound thepanic alarm. See Sounding thePanic Alarm (page 68).
Liftgate
Press the button twice to openthe liftgate.
SOUNDING THE PANIC ALARM
Press the button to sound thepanic alarm. Press the buttonagain or switch the vehicle on toturn it off.
Note:The panic alarm only operates whenthe vehicle is off.
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WHAT IS PHONE AS A KEY
Phone as a Key with Walk Away Locking
Phone as a Key allows you to use yourphone in place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY
LIMITATIONS
Limitations can vary based on the makeand model of your phone, phone locationand physical obstructions.
The following items could impact Phoneas a Key performance or preventfunctionality in some cases:
•The typical operating range for Phoneas a Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metalobjects or other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as phone asa key:
1.Visit your device's app store todownload the FordPass app.
2.Create a new account or sign-in to anexisting account on the FordPass app.
3.Add the vehicle identification numberto your account and follow theprompts in the FordPass app tocomplete the Sync ConnectAuthorization process.
4.After the authorization is complete, youcan set up phone as a key following theprompts in the FordPass app.
5.After phone as a key is set up, you canset up the backup start passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new backup startpasscode with you in case of an emergency.
Resetting Phone as a Key
1.
Press the button on thetouchscreen.
2.Press General.
3.Press Reset.
4.Press the app connect reset option.
5.Press Reset All.
6.Confirm you would like to continue witherasing all phone as a key settings, keysand backup start passcodes.
7.Press Continue.
8.Confirm you are aware you arede-authorizing all authorized users andFordPass Connect settings.
9.Press Continue.
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WHAT IS MYKEY
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits.
You can program the restrictions to all keysexcept one. Any keys that you did notprogram are administrator keys or adminkeys.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEYSETTINGS
Seatbelt Reminder or Belt-Minder™
MyKey mutes the audio system until thefront seat passengers buckle the front seatbelts.
Note:If your vehicle includes an AM/FMradio or a very basic audio system, the radiomay not mute.
Satellite Radio (If Equipped)
Some satellite radio channels haverestricted access to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns onearlier.
Driving and Parking Aids
You cannot configure settings for parkingaids, blind spot information system, andcross traffic alert. These systems turn onwhen the vehicle turns on, and you cannotswitch them off with a MyKey.
You cannot configure settings forpre-collision assist and lane keeping. Thesesystems turn on when the vehicle turns on.
A new destination in the navigation systemcan only be set using voice commandswhen using a MyKey, and with your vehiclemoving.
Note:MyKey drivers may be able to switchthe lane keeping assist off, but this featureturns back on automatically with every newkey cycle.
CONFIGURABLE MYKEYSETTINGS
You can configure the following settingsafter creating a MyKey. See Creating aMyKey (page 77).
Speed Limit
WARNING: Do not set MyKeymaximum speed limit to a limit that willprevent the driver from maintaining asafe speed considering posted speedlimits and prevailing road conditions. Thedriver is always responsible to drive inaccordance with local laws andprevailing conditions. Failure to do socould result in accident or injury.
You can set a speed limit for your vehicle.Warning messages appear on thetouchscreen and a tone sounds if yourvehicle reaches the set speed. You cannotoverride the set speed when using a MyKey.
Speed Minder
You can set a speed reminder for yourvehicle. Warning messages appear on thetouchscreen and a tone sounds if yourvehicle exceeds the set speed.
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Audio System Volume Limit
The audio system maximum volumereduces. A message appears on thetouchscreen if you attempt to exceed thevolume limit. Automatic volume controlturns off.
911 Assist
If you set 911 assist to always on, youcannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, youcannot switch it off with a MyKey.
Note:If a phone is connected using AppleCarPlay or Android Auto while driving witha MyKey, the driver can receive phone callsand text messages even if the do not disturbrestriction is on. And if the vehicle comeswith satellite radio, there is no restriction onthe adult content.
Traction and Stability Control
If you set traction control or stabilitycontrol to always on, you cannot switch itoff with a MyKey.
CREATING A MYKEY
Note:You can use these instructions tocreate a MyKey for either a passive key or amobile device.
1.Raise the center console storagecompartment lid.
2.Remove the key blade from the remotecontrol and place the remote controlin the position shown.
3.Switch the ignition on using the key youwant to create as MyKey.
4.
Press the button on thetouchscreen.
5.Press Vehicle.
6.Press MyKey.
7.Press Create MyKey or Create MyKeyMobile Device.
8.Press Yes.
9.Switch the ignition off.
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