MYKEY – FREQUENTLY ASKEDQUESTIONS
What is an admin key?
An admin key is a key that you havenot created as a MyKey. See Creatinga MyKey (page 77).
Why am I not able to create a MyKey?
You have not placed the admin key inthe backup position. See Creating aMyKey (page 77). The key used toswitch the ignition on is not an adminkey. The key used to switch the ignitionon is the only admin key. There has tobe at least one admin key. You did notswitch the ignition off after creatingthe last MyKey.
Why am I not able to program a MyKey?
The admin key is not inside yourvehicle. The key used to switch theignition on is not an admin key. Youhave not created any MyKeys. SeeCreating a MyKey (page 77).
Why am I not able to clear the MyKeys?
The admin key is not inside yourvehicle. The key used to switch theignition on is not an admin key. Youhave not created any MyKeys. SeeCreating a MyKey (page 77).
Why is the MyKey distance notaccumulating?
The key used to start the engine is anadmin key. An admin key and a MyKeyare inside your vehicle. You have notcreated any MyKeys. See Creating aMyKey (page 77). You have clearedthe MyKeys. See Clearing AllMyKeys (page 78).
Why am I not able to start the enginewith a MyKey?
An admin key and a MyKey are insideyour vehicle. The system recognizesonly the admin key when both arepresent.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMMyKey™
ADJUSTING THE STEERING
WHEEL
Adjusting the Steering Wheel
WARNING: Do not adjust thesteering wheel when your vehicle ismoving.
Note: Make sure that you are sitting in thecorrect position.
1.Unlock the steering column.
2.Adjust the steering wheel to theposition you prefer.
3.Lock the steering column.
HORN
Press on the center of thesteering wheel near the horn iconto activate the horn.
SWITCHING THE HEATED
STEERING WHEEL ON AND OFF
To activate the heated steeringwheel, press the button on thetouchscreen near the climatecontrols. The button illuminates when theheated steering wheel is on. To turn it off,press the heated steering wheel buttonagain.
Note:The engine must be running to usethe heated steering wheel.
Note:A sensor regulates the temperatureof the steering wheel.
Note:Depending on the remote startsettings, the heated steering wheel mayremain on after remote starting your vehicle.It may also turn on when you start yourvehicle if it was on the last time the enginewas switched off.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMSteering WheelE359744 E270945 E369755
ELECTRIC PARKING BRAKE – INFORMATION MESSAGES
Park Brake
ActionMessage
The electric parking brake is set, the engine is running and youdrive your vehicle more than 3 mph (5 km/h). If the warningstays on after the electric parking brake is released, have thesystem checked as soon as possible.
Park Brake Engaged
The electric parking brake is set and a manual release isattempted without the brake pedal being pressed.To Release: Press Brakeand Switch
The electric parking brake is set and an automatic release isattempted but cannot be performed. Perform a manualrelease.
Park Brake Use Switchto Release
The electric parking brake is set and your vehicle speedexceeds 3 mph (5 km/h). Release the electric parking brakebefore continuing to drive.
Release Park Brake
The electric parking brake is not fully applied.Park Brake Not Applied
The electric parking brake is not fully released.Park Brake Not Released
The electric parking brake system has been put into a specialmode to allow brake service. Have the system checked assoon as possible.
Brake maintenancemode
The electric parking brake system has detected a conditionthat requires service. Some functionality may still be available.Have the system checked as soon as possible.
Park Brake LimitedFunction ServiceRequired
The electric parking brake system has detected a conditionthat requires service. Have the system checked as soon aspossible.
Park Brake MalfunctionService Now
Numerous electric parking brake applies have overheated thesystem. Wait 2 minutes before attempting to apply again.Park Brake SystemOverheated
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMElectric Parking Brake
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
Before driving through standing water,check the depth. Never drive through waterthat is higher than the bottom of the frontrocker area of your vehicle.
When driving through standing water, drivevery slowly and do not stop your vehicle.Your brake performance and traction couldbe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Turn the steering wheel to check thatthe steering power assist works.
Check the function of the following:
•Horn
•Exterior lights
FLOOR MATS
WARNING: Use a floor matdesigned to fit the footwell of yourvehicle that does not obstruct the pedalarea. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
WARNING: Pedals that cannotmove freely can cause loss of vehiclecontrol and increase the risk of seriouspersonal injury.
WARNING: Secure the floor matto both retention devices so that itcannot slip out of position and interferewith the pedals. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Do not place additionalfloor mats or any other covering on topof the original floor mats. This couldresult in the floor mat interfering with theoperation of the pedals. Failure to followthis instruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Always make sure thatobjects cannot fall into the driver footwell while your vehicle is moving. Objectsthat are loose can become trappedunder the pedals causing a loss ofvehicle control.
To install the floor mats, position the floormat eyelet over the retention post andpress down to lock in position.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMDriving Hints E266447 E142666
1.Connect the positive (+) jumper cableto the positive (+) jump point of thedischarged battery vehicle.
2.Connect the other end of the positive(+) jumper cable to the positive (+)terminal of the booster vehicle battery.
3.Connect the negative (-) jumper cableto the negative (-) terminal of thebooster vehicle battery.
4.Make the final connection of thenegative (-) jumper cable to thenegative (-) ground point of thedischarged battery vehicle.
5.Unlock the driver door. See Unlockingand Locking the Doors Using theRemote Control (page 81).
JUMP STARTING THE VEHICLE
To Start Your Vehicle
1.Run the engine of the booster vehicleat a moderately high speed.
2.Move the transmission selector leverof the low charge vehicle to park (P).
3.Switch on the ready to drive mode. SeeStarting the Vehicle (page 164).
4.Run both vehicles for a minimum ofthree minutes before disconnecting thecables.
Note:Do not switch the headlamps onwhen disconnecting the cables. The peakvoltage could damage the bulbs.
Disconnect the cables in the reverse order.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASHALERT SYSTEM
The system helps draw attention to yourvehicle in the event of a serious impact.
HOW DOES THE POST-CRASHALERT SYSTEM WORK
The system is designed to turn the hazardflashers on, turn the courtesy lamps on,intermittently sound the horn and unlockall doors in the event of a serious impactthat deploys an airbag or the seatbeltpretensioners.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCrash and Breakdown InformationE338767 E338540
PREPARING YOUR VEHICLE
FOR STORAGE
If you plan on storing your vehicle for 30days or more, read the followingmaintenance recommendations to makesure your vehicle stays in good operatingcondition.
We engineer and test all vehicles and theircomponents for reliable, regular driving.Under various conditions, long-termstorage may lead to degradedperformance or failure unless you usespecific precautions to preserve vehiclecomponents.
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If vehicles are stored outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly toremove dirt, grease, oil, tar or mud fromexterior surfaces, rear-wheel housingand the underside of front fenders.
•Periodically wash your vehicle if it isstored in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessarywhen you wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches witha light grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil andsolvents.
Cooling system
•Protect against freezing temperatures.
•When removing your vehicle fromstorage, check coolant fluid level.Confirm that there are no coolingsystem leaks and that fluid is at therecommended level.
Battery Systems
We recommend the following actions foryour vehicle:
•When storing your vehicle for greaterthan 30 days the state of chargeshould be approximately 50%.Additionally, we recommenddisconnecting the 12v battery whichwill reduce system loads on the HVbattery.
Note:Make sure the vehicle has beenswitched off and doors closed for at leastfive minutes before disconnecting the 12 voltbattery.
Brakes
•Make sure the brakes and parking brakerelease fully.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, leversand pins under your vehicle are coveredwith grease to prevent rust.
•Move vehicles at least 25 ft (7.5 m)every 15 days to lubricate working partsand prevent corrosion.
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MOTORCRAFT PARTS
Motorcraft Part NumberComponent
BAGM-H312 volt battery.
FP-99Cabin air filter.
WW-2432 (driver side)WW-2052 (passenger side)WW-1207 (rear window)
Windshield wiper blade.
We recommend Motorcraft parts that areavailable at your authorized dealer or atwww.fordparts.com. We engineer theseparts for your vehicle to meet or exceedour specifications. Use of other parts couldimpact vehicle performance and durability.Your warranty could be void for anydamage related to use of other parts.
COOLING SYSTEM CAPACITY
AND SPECIFICATION
Use coolant that meets the definedspecification.
If you do not use coolant that meets thedefined specification, it could result in:
•Component damage that your vehiclewarranty does not cover.
•Reduced vehicle performance.
•Reduced range.
HV Battery Cooling Loop
Capacities
QuantityVariant
9.54 qt (9.03 L)4P battery.
8.57 qt (8.11 L)3P battery.
Materials
SpecificationName
WSS-M97B57-A2Motorcraft® Yellow Prediluted Antifreeze/Coolant(U.S.)Motorcraft® Yellow Prediluted Antifreeze/Coolant/ Antigel/liquide de refroidissement prédilué jauneMotorcraft®(Canada)VC-13DL-G(U.S.)CVC-13DL-G(Canada)
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VEHICLE IDENTIFICATION
NUMBER
LOCATING THE VEHICLEIDENTIFICATION NUMBER
The vehicle identification number is on theleft-hand side of the instrument panel.
Note:In the illustration, XXXX isrepresentative of your vehicle identificationnumber.
VEHICLE IDENTIFICATIONNUMBER OVERVIEW
The vehicle identification number containsthe following information:
World manufacturer identifier.A
Brake system, gross vehicleweight rating, restraint devicesand their locations.
B
Make, vehicle line, series, bodytype.C
Engine or motor type.D
Check digit.E
Model year.F
Assembly plant.G
Production sequence number.H
INSTALLING THE VEHICLE
IDENTIFICATION CARD
Install any devices that use radio frequencyidentification, for example, toll readers orvehicle identification cards, to the specifiedarea on the windshield.
Note:Follow the vehicle identification cardprovider's installation instructions.
Note:When installing the radio frequencyidentification device, do not block objectssuch as the rain sensor and theauto-dimming sensor.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMVehicle IdentificationE311767 E142477