2.Use the touchscreen to enter yourbackup start passcode.
3.After entering your passcode, pressreturn within 30 seconds.
4.Once the system validates the backupstart passcode, a message alerts youto start your vehicle.
5.Press the brake pedal and the pushbutton start within 20 seconds to startthe vehicle.
6.If your vehicle does not start, repeatsteps 1-5.
System Lockout
The system locks after five combinedincorrect attempts of the following:
•Entering a backup start passcode.
•Resetting a current passcode.
•Entering a valet mode passcode.
Note:The system remains locked for fiveminutes. After five minutes the systemallows codes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLYASKED QUESTIONS
How can I tell if my vehicle hasphone as a key?
•The touchscreen shows the phone asa key reset option.
•A control button appears on the homescreen of the FordPass app if you haveregistered your vehicle through theFordPass app.
What happens if I cannot unlockthe vehicle with phone as a key?
•Attempt to move your phone closer tothe vehicle.
•Check that the FordPass app is stillrunning and that the phone as a keycontrol screen shows connected. If thephone is connected, attempt to pressthe remote unlock button in theFordPass app. If the phone is notconnected or the remote unlock buttondoes not work in the FordPass app,attempt to force close and restart theapp.
Why do I get a No Key Detectedmessage in the instrument clusterdisplay when I am using phone asa key and my phone is in the car?
•Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection.
•Move the phone closer to the center ofthe vehicle near the cup holder orcenter console.
•Verify your phone as a key is still active,enabled and has not been revoked.
What do I do if my phone is lost,damaged or the battery hasdepleted?
•Use the backup start passcode thatyou created. See Using the BackupStart Passcode (page 73).
How many phones can I use forphone as a key?
•You can program and activate up tofour phones with phone as a key to yourvehicle.
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Hints:
•Do not set a code that uses five of thesame number.
•Do not use five numbers in sequentialorder.
•The five-digit master code works evenif you have set your own personal code.
Erasing a Personal Code
1.Enter the five-digit master code.
2.Press and release 1·2 on the keypadwithin five seconds.
3.Press and hold 1·2 for two seconds.You must do this within five secondsof completing Step 2.
All personal codes erase and only thefive-digit master code works.
Anti-Scan Feature
The keypad goes into an anti-scan modeif you enter the wrong code seven times.This mode turns off the keypad for oneminute and the keypad lamp flashes.
The anti-scan feature turns off after:
•One minute of keypad inactivity.
•You press the unlock button on theremote control.
•You switch the ignition on.
•You unlock your vehicle using keylessentry.
USING THE KEYLESS ENTRY
KEYPAD
Unlocking the Doors
Enter the factory-set five-digit code or yourpersonal code. You must press eachnumber within five seconds of each other.
•Press 3-4 within five seconds to unlockall doors.
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ARMING THE ANTI-THEFT ALARMSYSTEM
The alarm is ready to arm when yourvehicle is switched off.
Lock your vehicle with your remote controlto arm the alarm.
DISARMING THE ANTI-THEFTALARM SYSTEM
Disarm the alarm by performing any of thefollowing actions:
•Unlock the doors or luggagecompartment with the remote control.
•Switch your vehicle on or start yourvehicle.
ANTI-THEFT ALARM SYSTEM
SETTINGS
WHAT ARE THE ALARM SECURITYLEVELS
You can select two levels of alarm security,all sensors and perimeter sensing.
All Sensors
All sensors is the standard setting.
In all sensors, all equipped sensors are onwhen you arm the alarm.
Note:Do not arm the alarm with all sensorsif passengers, animals or other movingobjects are inside your vehicle.
Perimeter Sensing
In perimeter sensing, the interior sensorsare off when you arm the alarm.
All the other equipped sensors activatewhen you arm the alarm in this mode.
SETTING THE ALARM SECURITYLEVEL
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press Alarm System.
4.Press Motion sensors.
5.Press a setting.
WHAT IS ASK ON EXIT
You can choose which level of security yourequire after you switch the ignition off.
Note:If you do not choose a setting, thesystem defaults to all sensors.
SWITCHING ASK ON EXIT ON ANDOFF
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press Alarm System.
4.Press Ask on Exit.
5.Press a setting.
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ADJUSTING THE EXTERIOR
MIRRORS
WARNING: Do not adjust themirrors when your vehicle is moving. Thiscould result in the loss of control of yourvehicle, serious personal injury or death.
Power fold.A
Window and child safety lock.B
Adjustment control.C
Right-hand mirror.D
Left-hand mirror.E
To adjust the mirrors, switch your vehicleon, with the push button start in accessorymode or your vehicle running.
1.Select the mirror you want to adjust.The control light turns on.
2.Use the adjustment control to adjustthe position of the mirror.
3.Press the mirror control again. Thecontrol light turns off.
FOLDING THE EXTERIOR
MIRRORS - VEHICLES WITH:
POWER FOLDING MIRRORS
Power-Folding Mirrors (If Equipped)
To fold both mirrors, switch your vehicleon, with the push button start in accessorymode or your vehicle running.
For tight parking conditions,press the control switch to foldthe mirrors.
Press the control switch again to unfoldthe mirrors.
Note:Do not stop the mirrors midwaythrough their movement. Wait until themirrors stop moving and press the controlagain.
Note:The left-hand and right-hand mirrorsmove at different rates. For example, onemirror may stop when the other onecontinues to move. This is normal. Movingthe mirrors 10 or more times within oneminute, or repeated folding and unfoldingof the mirrors when holding the controldown during full travel, may disable thesystem to protect the motors fromoverheating. Wait approximately threeminutes with your vehicle running, and upto 10 minutes with your vehicle off, for thesystem to reset and operate as normal.
Loose Mirror
If the power-folding mirrors are manuallyfolded, they may not properly work evenafter you re-position them. You need toreset them if:
•The mirrors vibrate when you drive.
•The mirrors feel loose.
•The mirrors do not stay in the folded orunfolded position.
•One of the mirrors is not in its normaldriving position.
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High Voltage Battery
Illuminates blue under normalconditions. If it illuminatesamber, the battery is low oncharge. If it illuminates red, the battery isdepleted.
Hood Ajar
Illuminates when your vehicle ison and the hood is notcompletely closed.
Icy Road Conditions
WARNING: Even if the temperaturerises to above 39°F (4°C) there is noguarantee that the road is free of hazardscaused by inclement weather.
Illuminates when the outside airtemperature falls below 39°F(4°C).
Liftgate Ajar
Illuminates when your vehicle ison and the rear luggagecompartment is not completelyclosed.
Limited Performance
Illuminates if your vehicle haslimited performance due to acold or hot battery. Drive withcaution. Keep your vehicle connected toa charging system when not in use tomaintain battery temperature.
Low Tire Pressure
Illuminates when your tirepressure is low. If illuminated,check your tire pressure as soonas possible. If it begins to flash at any time,have the system checked as soon aspossible.
Low Washer Fluid Level
Illuminates when the washerfluid is low.
Powertrain Malfunction
Illuminates when the powertrainrequires service. Have thesystem checked as soon aspossible.
Stop Safely
Illuminates if an electricalcomponent requires service or afailure that causes your vehicleto shut down or enter into a limitedoperating mode.
Vehicle Plugged In
Illuminates when your vehicle isplugged in.
WHAT ARE THE INSTRUMENT
CLUSTER INDICATORS
Indicators notify you of various featuresthat are active on your vehicle.
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BRAKE COACH
The brake coach appears after the vehiclehas come to a stop. It coaches you to brakein a manner that maximizes the amountof energy returned through theregenerative braking system.
The percent displayed indicates theregenerative braking efficiency, with 100%representing the maximum amount ofenergy recovery.
Note:While regenerative braking works inall drive modes, brake coach display maynot be available in all drive modes.
You can switch brake coach on or off in thesettings menu on your touchscreen.
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Switch Brake Coach on or off.
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ACCESSING THE TRIP
COMPUTER
1.
Press the button on thetouchscreen to open the applicationdrawer.
2.Press Trips.
RESETTING THE TRIP
COMPUTER
1.
Press the button on thetouchscreen to open the applicationdrawer.
2.Press Trips.
3.Press Trip 1 or Trip 2.
4.Press Reset.
Note:The current trip resets every time youstart your vehicle.
TRIP DATA
Trip data includes distance, time andenergy economy. Better energy economy,meaning greater efficiency or lowerconsumption, results in increased drivingrange.
Where Did My Energy Go
Displays a breakdown of energyconsumption for your trip.
•Climate Use – This includes energyused by your vehicle’s high voltageclimate control components such asthe electric A/C compressor and theelectric heater.
•Driving and Route – This includesenergy used to propel your vehiclebased on your driving style and route.Your driving style includes how fast youdrive and whether your accelerationand braking is mild or aggressive. Yourroute includes factors such as theamount of city or highway driving androad grades.
•Accessories – This includes energyused for low voltage accessories suchas climate system fans, heated seatsand lighting.
•Exterior Temperature – This includesenergy losses due to outsidetemperature and other conditionswhich reduce vehicle system efficiency.
How Is My Driving
Display’s scores for trip driving behavior.Higher scores result in better energyeconomy.
•Acceleration – Light to moderateacceleration improves your score.
•Braking – We recommend slow andsteady braking.
•Speed – Maintain reasonable vehiclespeeds for best scores.
You can view additional trip databy pressing the icon on yourtouchscreen.
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IDENTIFYING THE CLIMATE
CONTROL UNIT
Use the controls in this area to change theclimate inside of your vehicle.
Depending on your vehicle options, thecontrols could look different than what yousee here.
SWITCHING CLIMATE
CONTROL ON AND OFF
Press the button to access theclimate controls.
Press the button.
SWITCHING RECIRCULATED
AIR ON AND OFF
Press the button to access theclimate controls.
Press the button to recirculateair currently in the passengercompartment.
Note:Recirculated air may turn offautomatically, or prevent you from switchingon in all air flow modes except MAX A/C toreduce the risk of fogging. Recirculation mayalso turn on and off automatically in variousair distribution control combinations toimprove heating or cooling efficiency.
SWITCHING AIR
CONDITIONING ON AND OFF
Press the button.
Note:Under certain conditions, the airconditioning compressor could continue tooperate after you switch air conditioning off.
Note:To keep the system and itscomponents fully functional, switch airconditioning on and let your vehicle idle atleast once per month for a minimum of twominutes.
SWITCHING DEFROST ON AND
OFF
Press the button to access theclimate controls.
Press the button.
SWITCHING MAXIMUM
DEFROST ON AND OFF
Press the button.
Air flows through the windshield air vents,and the blower motor adjusts to thehighest speed.
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