Preconditioning Your Vehicle
You can precondition your vehicle by usingdeparture and comfort settings to warmor cool your cabin and the high voltagebattery when your vehicle is plugged in. Byusing energy from your charging sourceprior to your departure, batterytemperature can be managed for bestdriving performance and less energy willbe needed for heating or cooling of thecabin at the start of your drive. This helpsmaximize your driving range. See Settingthe Charging Schedule and Preferences(page 184).
Note:You can also access departure andcomfort settings using the FordPass App.
Note:Lower cabin temperature settings onthe climate control system results in bettertrip range.
Parking Your Vehicle
At temperatures just above the freezingpoint and lower, plug your vehicle in whennot in use to maintain high voltage batteryperformance.
When possible park your vehicle under acovered area or in a garage. This will helpto moderate temperatures which affectperformance of the high voltage batteryand require energy to heat or cool thecabin.
Driving Style
Range is reduced when driving aggressivelyor at consistently high speeds. Aggressivedriving for extended periods could alsoresult in reducing your battery’s efficiencyand lifespan. Use the trip application onyour touchscreen to see your driving scores.See Trip Data (page 133).
DRIVING IN COLD WEATHER
Pack a small supply kit with a 12 V jumpbox, blanket, snow scraper and glovesduring winter.
We recommend winter tires with sufficienttread depth for traction.
Clear snow and ice from the roof, hood, allwindows and mirrors. Remove piled upsnow or ice from the wipers and washernozzles. Allow time for windows to defrostand interior controls to warm up beforedriving.
Preconditioning Your Vehicle
You can precondition your vehicle to warmor cool the cabin and the high voltagebattery when you have your vehicleplugged in. You can charge your vehicle tothe targeted level and also make sure yourvehicle is at a comfortable temperaturefor the occupants.
Note:You can precondition your vehicleprior to your departure using the FordPassapp.
Keep your vehicle fully charged beforeheading out into cold weather.
Note:Using seat heaters is more efficientfor warming occupants than using the heatfrom the climate control.
Note:Lower cabin temperature settings onthe climate control system results in bettertrip range.
DRIVING THROUGH SHALLOW
WATER
WARNING: Do not attempt tocross a deep or flowing body of water.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
303
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMDriving Hints
POST-CRASH ALERT SYSTEMLIMITATIONS
Depending on applicable laws in thecountry your vehicle was built for, the horndoes not sound in the event of a seriousimpact.
SWITCHING THE POST-CRASHALERT SYSTEM OFF
Press the hazard flasher switch, the unlockbutton on the remote control, the panicbutton on the remote control or cycle theignition to switch the system off.
Note:The alert turns off when the vehiclebattery runs out of charge.
POST-COLLISION BRAKING
How Does Post-Collision BrakingWork
In the event of a moderate to severe crash,the braking system reduces the vehicle’sspeed to prevent or reduce the impact ofa potential secondary crash.
Post-Collision Braking Limitations
Post-collision braking does not activate ifany of the following occur:
•The anti-lock braking system isdamaged during the collision.
•Electronic stability control is disabled.
Overriding Post-Collision Braking
You can override post-collision braking bypressing the brake or accelerator pedal.
Post-Collision Braking Indicators
It flashes when a post-collisionbraking event is occurring.
AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASHSHUTOFF
The system deactivates the high voltagesystem if it is a battery or hybrid-electricvehicle, in the event of a moderate orsevere crash.
RE-ENABLING YOUR VEHICLE
1.Switch your vehicle off.
2.Attempt to start your vehicle.
3.Switch your vehicle off.
4.Attempt to start your vehicle.
Note:If your vehicle does not start after thethird attempt, have your vehicle checked assoon as possible.
310
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCrash and Breakdown InformationE138639
TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towingyour vehicle. Failure to follow thisinstruction could result in vehicle damagenot covered by the vehicle warranty.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Note:If you are unsure of the vehicle’sconfiguration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or electric drive motor damagecould occur. You must recreational towyour vehicle with all four wheels off theground, such as when using a car-haulingtrailer. Otherwise, you cannot recreationaltow your vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicletransport trailer, it can be flat-towed withall wheels on the ground, regardless of thedrivetrain, under the following conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•You switch Emergency Tow on.
•Maximum speed is 35 mph (55 km/h).
•Maximum distance is 50 mi (80 km).
Switching Emergency Tow On
1.Properly secure your vehicle to the towvehicle.
2.Switch your vehicle on to accessorymode. See Starting and PoweringOff (page 164).
3.Apply the parking brake.
4.
Press the button on thetouchscreen.
5.Press Vehicle.
6.Press and hold Emergency Tow until aconfirmation message appears on thetouchscreen.
7.Press and hold the brake pedal.
8.Shift into neutral (N).
Note:A confirmation message appears inthe instrument cluster display.
9.Release the parking brake.
10.Switch your vehicle off.
Switching Emergency Tow Off
1.Switch your vehicle on.
2.Press and hold the brake pedal.
3.Shift into park (P). A message displaysin the instrument cluster display andpark (P) displays in the instrumentcluster display and on the shifter.
312
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTowing Your VehicleE386797
Note:If prediluted coolant is not available,use the approved concentrated coolantdiluting it to 50/50 with distilled water. SeeCooling System Capacity andSpecification (page 366). Using water thathas not been deionized could contribute todeposit formation, corrosion and pluggingof the small cooling system passageways.
Note:Coolants marketed for all makes andmodels might not meet our specificationsand could cause damage to the coolingsystem. Resulting component damagecould void the vehicle warranty.
If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
To top up the coolant level do thefollowing:
1.Unscrew the cap slowly. Any pressureescapes as you unscrew the cap.
2.Add prediluted coolant approved tothe correct specification. See CoolingSystem Capacity and Specification(page 366).
3.Add enough prediluted coolant toreach the correct level.
4.Replace the coolant reservoir cap. Turnthe cap clockwise until it contacts thehard stop.
5.Check the coolant level in the coolantreservoir the next few times you driveyour vehicle. If necessary, add enoughprediluted coolant to bring the coolantlevel to the correct level.
If you have to add more than 1.1 qt (1 L) ofcoolant per month, have your vehiclechecked as soon as possible. Operatingyour vehicle with a low level of coolant canresult in overheating and possible electricmotor damage.
In case of emergency, you can add a largeamount of water without coolant in orderto reach a vehicle service location. In thisinstance, have qualified personnel do thefollowing as soon as possible:
1.Drain the cooling system.
2.Chemically clean the coolant system.
3.Refill with coolant.
Water alone, without coolant, can causedamage from corrosion, overheating orfreezing.
Do not use the following as a coolantsubstitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Alcohol and other liquids can causedamage from overheating or freezing.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection ofthe coolant.
Recycled Coolant
We do not recommend the use of recycledcoolant, as an approved recycling processis not yet available.
Dispose of used coolant in an appropriatemanner. Follow your community'sregulations and standards for recycling anddisposing of automotive fluids.
327
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMMaintenance
pressures found on the SafetyCompliance Certification label, or theTire Label on the B-Pillar or the edge ofthe driver door. Failure to follow thisinstruction could result in loss of vehiclecontrol, vehicle rollover, or personal injuryor death.
The tires on your vehicle could haveall-weather treads to provide traction inrain and snow. In some climates you needto use snow tires and chains on yourvehicle in emergency situations or ifrequired by law.
Note:The suspension insulation andbumpers help prevent vehicle damage. Donot remove these components from yourvehicle when using snow tires and chains.
Note:Driving too fast for road conditionscreates the possibility of loss of vehiclecontrol. Driving at very high speeds forextended periods of time may result indamage to vehicle components.
Note:Snow chains could damagealuminum wheels.
Follow these guidelines when using snowtires and chains:
•On non-GT models, use ultra lowprofile cables, 10 mm or less indimension as measured on the sidewallof your tire, only with 225/60R18 or225/55R19 all season tires.
•On GT models, use ultra low profilecables, 10 mm or less in dimension asmeasured on the sidewall of your tire,only with 225/55R19 all season tires.
•Do not use snow chains or cables with245/45R20.
•Not all S-class snow chains or cablesmeet the same restrictions. Chains ofthis size restriction include a tensioningdevice.
•Purchase chains or cables from amanufacturer that clearly labels bodyto tire dimension restrictions.
•Install snow chains or cables in pairson the rear tires only.
•When driving with snow chains do notexceed 30 mph (50 km/h) or themaximum speed recommended by thechain manufacturer, whichever is less.
•Install cables securely, verifying thatthe cables do not touch any wiring orbrake lines.
•Drive cautiously. If you hear the cablesrub or bang against the vehicle, stopand retighten them. If this does notwork, remove the cables to preventvehicle damage.
•Remove the tire chains when they areno longer needed. Do not use snowchains on dry roads.
If you have any questions regarding snowchains or cables, contact your authorizeddealer.
350
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMWheel and Tire Information
CONNECTED VEHICLE –
TROUBLESHOOTING
CONNECTED VEHICLE –FREQUENTLY ASKED QUESTIONS- VEHICLES WITH: MODEM
Why can I not confirm theconnection of my FordPassaccount to the modem?
•The modem is not enabled. Switchvehicle connectivity on.
•The network signal is weak. Move yourvehicle closer to a place where thenetwork signal is not obstructed.
CONNECTED VEHICLE –FREQUENTLY ASKED QUESTIONS- VEHICLES WITH: SYNC 4
Why can I not confirm theconnection of my FordPassaccount to the modem?
•The modem is not enabled. Switchvehicle connectivity on.
•The network signal is weak. Move yourvehicle closer to a place where thenetwork signal is not obstructed.
Why can I not connect to a Wi-Finetwork?
•You entered the wrong networkpassword. Enter the correct password.
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
•There are multiple access points inrange with the same network name.Choose a unique name for yournetwork. Do not use the default nameunless it contains a unique identifier,for example as part of the MACaddress.
Why does the Wi-Fi connectiondisconnect after successfulconnection?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
What can I do if I am close to a Wi-Fi router but the network signalstrength is weak?
•If your vehicle has a heated windshield,position your vehicle so that thewindshield is not facing the Wi-Firouter.
•If your vehicle has metallic tinting onthe windows but not on the windshield,position your vehicle so that thewindshield is facing the Wi-Fi router oropen the windows that are facing therouter.
•If your vehicle has metallic tinting onthe windows and the windshield, openthe windows that are facing the router.
•If your vehicle is in a garage and youhave the garage door closed, open thegarage door as it could block the signal.
373
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMConnected Vehicle
AUDIO SYSTEM
PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Listening to loud audio for long periods oftime could damage your hearing.
SWITCHING THE AUDIO UNIT
ON AND OFF
Press the button on the volumecontrol.
SELECTING THE AUDIO
SOURCE
1.Press your preferred audio source.
Note:Available audio sources are listedalong the top of the radio screen.
PLAYING OR PAUSING THE
AUDIO SOURCE
Press to pause playback. Pressagain to resume playback.
Note:Not all sources can be paused.
ADJUSTING THE VOLUME
Turn to adjust the volume.
You can also press the mute button on themap screen.
Some vehicles may be able to adjust thevolume using buttons on the steeringwheel.
SWITCHING SHUFFLE MODE
ON AND OFF
Press the button on thetouchscreen to switch shufflemode on or off.
Note:Not all sources have shuffle mode.
SWITCHING REPEAT MODE ON
AND OFF
Press the button on thetouchscreen to switch repeatmode on or off.
Note:Not all sources have repeat mode.
SETTING A MEMORY PRESET
1.Select a station or channel.
377
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMAudio System E328447
CENTER DISPLAY
PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CENTER DISPLAY
LIMITATIONS
Speed-restricted Features
For your safety, some features are notavailable while the vehicle is in motion ator above 5 mph (8 km/h). Settings thatare not critical while driving your vehicleare shown as restricted on your display.Some of these settings include:
•Software updates.
•Personal profiles setup.
•Valet mode setup.
•Driver assistance settings.
•MyKey setup.
•Door keypad code setup.
These restricted features becomeavailable when your vehicle is no longer inmotion.
STATUS BAR
The bar is on top of the display andindicates the status of your vehicle'sfeatures.
Status Area
The status area is on the right side of thestatus bar and provides information aboutvehicle features.
Audio System
Audio system muted.
Connected Device
Cell phone microphone muted.
Phone call in progress.
Media player connected usingBluetooth®.
Cell phone network signalstrength.
Cell phone roaming.
Text message received.
Unread email message.
Automatic crash notificationsystem off.
Cell phone battery status.
387
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCenter Display OverviewE353221 E353213 E353208 E335295 E353216 E335293