Vehicle Data
Wi-Fi available.
Wi-Fi connected.
Vehicle data sharing on.
Vehicle data sharing off.
Vehicle location sharing on.
Vehicle data and vehicle locationsharing on.
Wireless Accessory Charger
Wireless accessory chargeractive.
Action Area
The action area is on the left side of thestatus bar and contains status updatesthat may require your action. Press theicons in the action area to learn more.
Vehicle Software Update
See Software Update Indicators (page405).
CENTER DISPLAY SETTINGS
Valet Mode
Valet mode allows you to lock the system.No information is accessible until thesystem is unlocked with the correct PIN.
When you select valet mode, a pop upappears informing you that a four digitcode must be entered to enable anddisable valet mode. You can use any PINyou choose, but you must use the samePIN to disable valet mode. The systemasks you to input the code.
Note:If the system is locked and youcannot remember the PIN, please contactthe customer relationship center.
To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same PINnumber. The system reconnects to yourphone and all of your options are availableagain.
REBOOTING THE CENTER
DISPLAY
You can reboot the center display usingthe controls on the steering wheel.
1.Simultaneously press and hold theseek forward and volume down buttonfor 10 seconds.
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FORD ASSISTANT
USING FORD ASSISTANT
The digital assistant allows you to controlvehicle features using conversationalrequests.
To begin a voice interaction using the wakeword, say the selected wake word, thensay your command.
Press the voice interactionbutton on the steering wheel. Atone sounds before you can sayyour command.
Note:You may need to enable yourvehicle's modem to use certain voicecommands. See Enabling and Disablingthe Modem (page 372).
Note:When you are not driving, additionalcommands are available by using popularchat applications. Use FordPass to setup aconversation with your Ford assistant.
Voice Command Examples
To see examples of what voice commandsyou can use with different features:
1.
Press the button on thetouschscreen.
2.Press Ford Assistant.
3.Press Voice Command Help.
4.Select a feature.
FORD ASSISTANT SETTINGS
To access the settings menu:
1.
Press the button on thetouschscreen.
2.Press Ford Assistant.
From the settings menu you can do thefollowing:
•Switch listen for wake word on or off.
•Set the preferred wake word.
•Switch advance mode on or off.
•Switch phone confirmation on or off.
•Switch the commands list on or off.
•View the commands help menu.
Press the button next to a menuoption for more information.
FORD ASSISTANT – FREQUENTLYASKED QUESTIONS
Why does the system notunderstand what I am saying?
•You are speaking too soon. When usingthe button of the steering wheel, waitfor the tone before you speak.
Why does the system notunderstand the name of a track orartist?
•Bluetooth® does not support voicecommands.Connect your device to aUSB port.
•You are not saying the name exactlyas it appears on your device. Say thename of the track or artist exactly as itappears on your device. Spell out anyabbreviations in the name.
•The system does not recognize somespecial characters contained in thename of a song or artist, for example*, - or +. Rename the files on yourdevice or use the touchscreen to selectand play the track.
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This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updateson, set a recurring update schedule andconnect your vehicle to Wi-Fi. Updatescould take longer when not connected toWi-Fi or could not download at all. SeeConnecting the Vehicle to a Wi-FiNetwork (page 372). See Connecting theVehicle to a Wi-Fi Network (page 372).
Your vehicle may be able to receivedrivable software updates, non-drivablesoftware updates or both. Drivablesoftware updates happen during normalvehicle usage and require limited inputfrom you. You are notified on yourtouchscreen and connected device priorto a non-drivable update.
Most non-drivable updates complete inless than 30 minutes, although someupdates could take up to a few hours.
You are notified of vehicle software updatestatus on to the top left of touchscreen.You can also see the notifications in yourconnected device. See Software UpdateIndicators (page 405).
Vehicle Software UpdateRequirements
Non-drivable software updates do notinstall if any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software UpdateLimitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Enter your vehicle unless you have akey blade.
•You can open the doors using themechanical latch if child locks arenot on.
•Use the remote control to lock, unlockor start your vehicle.
•Drive your vehicle.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE
SETTINGS
1.
Press the button on thetouchscreen.
2.Press Software Updates.
You can do the following in the SoftwareUpdates menu:
•Switch Automatic Updates on and off.
•Schedule and install software updates.
•View software update details.
Press the button next to a menuoption for more information.
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PERFORMING A SYSTEM
RESET
Make sure you perform a system resetwhenever there is a transfer of ownershipof the vehicle to prevent the loss ofpersonal data. Performing a system resetallows you to remove all personalinformation and restore the modem andSYNC to their factory defaults.
In the modem, this deletes all theauthorized users, removes access to theconnected vehicle via all linked FordPassaccounts. In the SYNC system this deletesall data imported from mobile devicesconnected to the vehicle via Bluetooth®including the addresses manually enteredinto the navigation system.
Note:If you are the first owner, your modemcomes in partially activated state.
Note:If you are not the first owner, it comesin either fully activated, partially activatedor deactivated state.
1.
Press the button on thetouchscreen.
2.Press General.
3.Press Reset.
4.Press Factory Reset.
5.Follow the prompts on the touchscreento complete the reset.
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MANUFACTURER'S WARRANTYCOVERAGE:
(For 1990 and subsequent modelpassenger cars, light-duty trucks, andmedium-duty vehicles.)
- For 3 years or 50,000 miles (whicheveroccurs first);
1) If your vehicle fails a Smog Checkinspection, all necessary repairs andadjustments will be made by Ford MotorCompany to ensure that your emissioncontrol system PERFORMANCEWARRANTY.
2) If any emission-related part on yourvehicle is defective, the part will berepaired or replaced by Ford MotorCompany. This is your short-term emissioncontrol system DEFECTS WARRANTY.
- For 7 years or 70,000 miles (whicheveroccurs first);
1) If an emission-related part listed in thiswarranty booklet specially noted withcoverage for 7 years or 70,000 miles isdefective, the part will be repaired orreplaced by Ford Motor Company. This isyour long-term emission control systemDEFECTS WARRANTY.
OWNER'S WARRANTYRESPONSIBILITIES:
- As the vehicle owner, you are responsiblefor the performance of the requiredmaintenance listed in your owner'smanual. Ford Motor Companyrecommends that you retain all receiptscovering maintenance on your vehicle, butFord Motor Company cannot denywarranty solely for the lack of receipts orfor your failure to ensure the performanceof all scheduled maintenance.
- You are responsible for presenting yourvehicle to a Ford or Lincoln dealer as soonas a problem exists. The warranty repairsshould be completed in a reasonableamount of time, not to exceed 30 days.
- As the vehicle owner, you should also beaware that Ford Motor Company may denyyou warranty coverage if your vehicle or apart has failed due to abuse, neglect,improper maintenance or unapprovedmodifications.
If you have any questions regarding yourwarranty rights and responsibilities, youshould contact Ford Customer Service at1-800-392-3673 or the California AirResource Board at 9528 Telstar Avenue,El Monte, CA 91731.
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Brakes – Troubleshooting.........................198Brakes – Frequently AskedQuestions.........................................................199Brakes – Warning Lamps................................198Breaking-In.....................................................301
C
Calculating Payload....................................292Calculating the Load Limit.......................293Canceling the Set Speed...........................241Capacities and Specifications...............366Center Console - GT.....................................30Center Display Limitations.......................387Center Display Overview...........................387Center Display Precautions......................387Center Display Settings............................388Changing a Road Wheel...........................365Changing the Language.............................132Changing the Measurement Unit...........132Changing the Remote Control Battery -LHD..................................................................69Changing the Temperature Unit..............132Changing the Tire Pressure Unit.............132Changing the Vehicle Wi-Fi HotspotName or Password...................................376Charge Port Indicators.................................177Charging a Device........................................160Charging a Wireless Device......................162Charging Equipment...................................168Charging Your Vehicle.................................168AC Charging..........................................................179Charging Your Vehicle –Troubleshooting.............................................189DC Charging...........................................................181Charging Your Vehicle Hints.....................189Charging Your Vehicle Precautions.......168Charging Your Vehicle –Troubleshooting........................................189Charging Your Vehicle – Frequently AskedQuestions..........................................................191Charging Your Vehicle – InformationMessages.........................................................190Charging Your Vehicle – WarningLamps................................................................189Checking MyKey System Status...............78Checking the Brake Fluid...........................197Checking the Coolant................................326
Checking the Seatbelts................................53Checking the Tire Pressures.....................351Checking the Wiper Blades......................108Children and Airbags....................................59Child Restraint Anchor Points...................38Locating the Child Restraint Lower AnchorPoints...................................................................38Locating the Child Restraint Top TetherAnchor Points...................................................39What Are the Child Restraint AnchorPoints...................................................................38Child Restraints...............................................39Child Restraint Position Information............39Child Restraints Recommendation...............40Child Safety.......................................................37Child Restraint Anchor Points.........................38Child Restraints.....................................................39Installing Child Restraints.................................40Child Safety Locks..........................................47Child Safety Precautions.............................37Cleaning Products........................................331Cleaning the Exterior...................................331Cleaning Camera Lenses andSensors.............................................................333Cleaning Chrome, Aluminium or StainlessSteel...................................................................332Cleaning Headlamps and RearLamps................................................................331Cleaning Stripes or Graphics.........................332Cleaning the Exterior Precautions................331Cleaning the Underbody.................................333Cleaning Wheels................................................332Cleaning Windows and WiperBlades................................................................332Cleaning the Interior...................................333Cleaning Carpets and Floor Mats................334Cleaning Displays and Screens....................333Cleaning Fabric...................................................333Cleaning Plastic..................................................333Cleaning Seatbelts............................................334Cleaning Storage Compartments...............334Cleaning the Instrument Panel.....................333Cleaning Vinyl.....................................................334Clearing All MyKeys.......................................78Climate Control.............................................136Auto Mode.............................................................139Climate Control Hints.................................140
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Closing the Frunk.........................................297Closing the Frunk from Outside YourVehicle...............................................................297Closing the Liftgate.......................................94Closing the Hands-Free Liftgate....................95Closing the Liftgate From Inside YourVehicle.................................................................94Closing the Liftgate From Outside YourVehicle.................................................................94Closing the Liftgate Using the RemoteControl................................................................95Cold Weather Precautions........................301Connected Navigation...............................401Connected Vehicle.......................................372Connected Vehicle –Troubleshooting.............................................373Connecting the Vehicle to a MobileNetwork.............................................................372Connected Vehicle Data..............................24Connected Vehicle Limitations...............372Connected Vehicle Requirements.........372Connected Vehicle –Troubleshooting........................................373Connected Vehicle – Frequently AskedQuestions.........................................................373Connecting a Bluetooth® Device.........396Connecting the Vehicle to a MobileNetwork........................................................372Connecting FordPass to the Modem..........372Enabling and Disabling the Modem............372What Is the Modem...........................................372Connecting the Vehicle to a Wi-FiNetwork........................................................372Connecting Your Phone............................393Contacting Us...................................................15Cooling System Capacity andSpecification..............................................366Crash and BreakdownInformation.................................................306Automatic Crash Shutoff................................310Jump Starting the Vehicle..............................307Post-Crash Alert System................................309Crash Sensors and Airbag Indicator........63Creating a MyKey............................................77Creating a Personal Profile......................399Creating a Vehicle Wi-Fi Hotspot...........375
Cross Traffic Alert.........................................274Cross Traffic Alert –Troubleshooting............................................276Cross Traffic Alert Indicators....................275Cross Traffic Alert Limitations.................274Cross Traffic Alert Precautions...............274Cross Traffic Alert –Troubleshooting........................................276Cross Traffic Alert – InformationMessages.........................................................276Cross Traffic Braking...................................207Cross Traffic Braking –Troubleshooting...........................................208Cross Traffic Braking Indicators.............208Cross Traffic Braking Precautions.........207Cross Traffic Braking –Troubleshooting.......................................208Cross Traffic Braking – Frequently AskedQuestions........................................................209Cross Traffic Braking – InformationMessages.........................................................208Cup Holders....................................................163Cup Holder Precautions...................................163Customer Information................................414Radio Frequency Certification Labels.........417
D
Data Privacy......................................................22DC Charging.....................................................181Connecting the Charger....................................181Stopping Charging.............................................182Deleting a Personal Profile.....................400Department of Transportation UniformTire Quality Grades..................................339Digital Radio..................................................379Digital Radio Indicators...................................380Digital Radio Limitations.................................379How Does Digital Radio Work.......................379Switching Digital Radio Reception On andOff......................................................................380What Is Digital Radio........................................379Directing the Flow of Air.............................138Disposing of Airbags.....................................64Distance Alert................................................281Adjusting the Sensitivity of DistanceAlert....................................................................281What Is Distance Alert......................................281
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Reverse Brake Assist – InformationMessages.........................................................205Reverse Wipe..................................................107Reverse Wipe Settings......................................107What Is Reverse Wipe.......................................107Roadside Assistance.................................306Rollover Warning..........................................414Roof Rack.......................................................294Roof Rack Load Capacities............................295Roof Rack Precautions....................................294Route Guidance...........................................402Adjusting the Guidance PromptVolume.............................................................402Canceling Route Guidance............................403Repeating an Instruction................................403Running-InSee: Breaking-In..................................................301
S
Satellite Radio..............................................380Locating the Satellite Radio IdentificationNumber.............................................................381Satellite Radio Limitations.............................381Satellite Radio Settings...................................381Selecting a Channel..........................................381What Is Satellite Radio...................................380Saving a Preset Position............................154Scheduled Maintenance...........................410Seatbelt Extensions......................................54Seatbelt Precautions....................................48Seatbelt Reminder..........................................51How Does the Seatbelt ReminderWork......................................................................51Seatbelt Reminder Audible Warnings..........52Seatbelt Reminder Indicators...........................51Switching the Seatbelt Reminder On andOff.........................................................................53Seatbelts...........................................................48Automatic Locking Mode..................................50Seatbelt Reminder................................................51Sensitive Locking Mode.....................................50Security.............................................................101Anti-Theft Alarm System.................................101Anti-Theft Alarm System Settings..............102Passive Anti-Theft System..............................101Security – Troubleshooting............................103
Security – Troubleshooting......................103Security – Frequently AskedQuestions.........................................................104Security – Information Messages................103Selecting a Drive Mode.............................260Selecting a Personal Profile...................400Selecting the Audio Source......................377Selector Positions........................................192Drive (D).................................................................192Low (L)...................................................................193Neutral (N)............................................................192Park (P)..................................................................192Reverse (R)...........................................................192Sending and Receiving a TextMessage.......................................................395Sensitive Locking Mode..............................50How Does Sensitive Locking ModeWork.....................................................................50What is Sensitive Locking Mode....................50Service Data.....................................................23Setting a Destination..................................401Setting a Destination Using a Point ofInterest.............................................................402Setting a Destination Using a PredictiveDestination.....................................................402Setting a Destination Using a RecentDestination.....................................................402Setting a Destination Using a SavedDestination.....................................................402Setting a Destination Using the MapScreen...............................................................402Setting a Destination Using the Text EntryScreen................................................................401Setting a Memory Preset...........................377Settings Data...................................................24Setting the Adaptive Cruise ControlGap................................................................240Setting the Adaptive Cruise ControlSpeed............................................................239Setting the Blower Motor Speed.............137Setting the Charging Schedule andPreferences..................................................184Setting the Clock and Date......................378Setting the Liftgate OpeningHeight..............................................................94Setting the Speed Sign RecognitionSpeed Tolerance.......................................288
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