2023 FORD MUSTANG MACH E door lock

911 Assist
What Is 911 Assist.........................................66
How Does 911 Assist Work.........................66
Emergency Call Requirements................66
Emergency Call Limitations......................67
Keys and Remote Controls
Remote Control Limitations.....................68
Using the Remote Control.........................68
Sounding the Panic Alarm........................68
Locating Your Vehicle..................................69
Changing the Remote Control Battery -LHD................................................................69
Replacing a Lost Key or Remote Control............................................................................71
Programming the Remote Control..........71
Keys and Remote Controls –Troubleshooting..........................................71
Phone as a Key
What Is Phone as a Key...............................72
Phone as a Key Limitations........................72
Programming Your Phone..........................72
Using the Valet Mode...................................73
Using the Backup Start Passcode...........73
Phone as a Key – Troubleshooting.........74
MyKey™
What Is MyKey................................................76
MyKey Settings...............................................76
Creating a MyKey...........................................77
Programming a MyKey................................78
Clearing All MyKeys......................................78
Checking MyKey System Status..............78
Using MyKey With Remote StartSystems........................................................78
MyKey – Troubleshooting..........................79
Doors and Locks
Operating the Doors From Outside YourVehicle............................................................81
Operating the Doors From Inside YourVehicle............................................................81
Autounlock.......................................................81
Autolock...........................................................82
Mislock..............................................................82
Doors and Locks Audible Warnings.......82
Doors and Locks – Troubleshooting..........................................................................82
Keyless Entry
What Is Keyless Entry..................................85
Keyless Entry Limitations...........................85
Keyless Entry Settings.................................85
Using Keyless Entry......................................85
Keyless Entry – Troubleshooting............86
Keyless Entry Keypad
What Is the Keyless Entry Keypad..........87
Keyless Entry Keypad Limitations...........87
Locating the Keyless Entry Keypad........87
Keyless Entry Keypad Master AccessCode...............................................................87
Keyless Entry Keypad Personal AccessCodes.............................................................87
Using the Keyless Entry Keypad..............88
Keyless Entry Keypad – Troubleshooting..........................................................................89
Walk Away Lock
What is Walk Away Lock............................90
How Does Walk Away Lock Work..........90
Walk Away Lock Limitations....................90
Switching Walk Away Lock On and Off..........................................................................90
Switching Walk Away Lock AudibleFeedback On and Off.............................90
2
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTable of Contents

SYMBOLS USED ON YOUR
VEHICLE
These are some of the symbols you maysee on your vehicle.
Airbag
Air conditioning system
Air conditioning system lubricanttype
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Blower motor
Brake fluid - non petroleumbased
Brake system
Brake system
Cabin air filter
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Electric Parking brake
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front fog lamps
Fuse compartment
Hazard flashers
Headlamp high beams
Headlamps on
Heated rear window
19
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMSymbols GlossaryE67017 E162384 E231157 E67020 E139220 E67021 E139227 E139209 E67024 E270480 E139223 E139211 E141128 E332905 E139219 E139212 E139221 E139228 E71880 E231160 E139214 E75790 E67019 E270968

If the booster seat slides on the vehicleseat upon which it is being used, placing arubberized mesh sold as shelf or carpetliner under the booster seat may improvethis condition. Do not use any item thickerthan this under the booster seat. Checkwith the booster seat manufacturer'sinstructions.
CHILD SAFETY LOCKS
WARNING: You cannot open therear doors from inside if you have put thechild safety locks on.
The control is on the driver door. It enablesboth the child safety locks and the rearwindow locks.
Press the control to switch the child safetylocks and the rear window lock on. Pressthe control again to switch them off. A lighton the control illuminates when you switchthem on.
The child lock and rear window locksettings remain active when you switchyour vehicle off.
Note:To make sure the child safety lock ison, pull the inside door handle twice to verifythe door does not open.
Note:To open the rear doors from insidethe vehicle when the child lock is engaged,roll down the rear window and use theoutside door handle. Or have someoneoutside the vehicle open the door.
47
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMChild SafetyE364608

REMOTE CONTROL
LIMITATIONS
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Make sure a valid remote control is within3 ft (1 m) from the front door handles andrear of vehicle.
The system may not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access variousvehicle systems.
Note:The buttons on your remote may varydepending on the vehicle region or options.
One-Stage Unlocking
Press the button to unlock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 81).
Two-Stage Unlocking (If Equipped)
Press the button to unlock thedriver's door. Press the buttonagain within three seconds tounlock all doors. See Unlocking andLocking the Doors Using the RemoteControl (page 81).
Lock
Press the button to lock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 81).
Panic Alarm
Press the button to sound thepanic alarm. See Sounding thePanic Alarm (page 68).
Liftgate
Press the button twice to openthe liftgate.
SOUNDING THE PANIC ALARM
Press the button to sound thepanic alarm. Press the buttonagain or switch the vehicle on toturn it off.
Note:The panic alarm only operates whenthe vehicle is off.
68
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMKeys and Remote ControlsE138629 E138629 E138623 E138624 E267940 E138624

WHAT IS PHONE AS A KEY
Phone as a Key with Walk Away Locking
Phone as a Key allows you to use yourphone in place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY
LIMITATIONS
Limitations can vary based on the makeand model of your phone, phone locationand physical obstructions.
The following items could impact Phoneas a Key performance or preventfunctionality in some cases:
•The typical operating range for Phoneas a Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metalobjects or other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as phone asa key:
1.Visit your device's app store todownload the FordPass app.
2.Create a new account or sign-in to anexisting account on the FordPass app.
3.Add the vehicle identification numberto your account and follow theprompts in the FordPass app tocomplete the Sync ConnectAuthorization process.
4.After the authorization is complete, youcan set up phone as a key following theprompts in the FordPass app.
5.After phone as a key is set up, you canset up the backup start passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new backup startpasscode with you in case of an emergency.
Resetting Phone as a Key
1.
Press the button on thetouchscreen.
2.Press General.
3.Press Reset.
4.Press the app connect reset option.
5.Press Reset All.
6.Confirm you would like to continue witherasing all phone as a key settings, keysand backup start passcodes.
7.Press Continue.
8.Confirm you are aware you arede-authorizing all authorized users andFordPass Connect settings.
9.Press Continue.
72
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMPhone as a KeyE386797

OPERATING THE DOORS
FROM OUTSIDE YOUR
VEHICLE
UNLOCKING AND LOCKING THEDOORS USING THE REMOTECONTROL
You can only use the remote control whenyour vehicle is stationary.
Unlocking the Doors
Press the button to unlock alldoors. One long flash of the turnsignal lamps confirms that yourvehicle has unlocked.
One-Stage Unlocking
Press the button to unlock alldoors.
Two-Stage Unlocking (If Equipped)
Press the button to unlock thedriver's door. Press the buttonagain within three seconds tounlock all doors.
Locking the Doors
Press the button to lock alldoors. One short flash of theturn signal lamps confirms yourvehicle is locked.
Note:For more information on operatingthe doors from outside your vehicle SeeKeyless Entry (page 85).
OPENING AND CLOSING THEDOORS
E-Latch
Note:For more information on operatingthe doors from outside your vehicle SeeKeyless Entry (page 85).
OPERATING THE DOORS
FROM INSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THEDOORS USING THE CENTRALLOCKING
The power door lock control is on the frontdoors.
Press the button to unlock alldoors.
Press the button to lock alldoors.
Note:The central locking only operates ifthe front doors are fully closed.
OPENING THE DOORS FROMINSIDE YOUR VEHICLE
E-Latch
Pull the interior door handle twice tounlock and open a rear door. The first pullunlocks the door and the second pullopens the door.
AUTOUNLOCK
WHAT IS AUTOUNLOCK
Autounlock is an unlocking feature thatunlocks the vehicle doors when yourvehicle comes to a stop.
AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors after allof the following occur.
81
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMDoors and LocksE267112 E138629 E138629 E267111 E267112 E267111

1.All the doors are closed and yourvehicle is moving at a speed greaterthan 12 mph (20 km/h).
2.Your vehicle comes to a stop.
3.You open the driver door within 10minutes of switching the ignition off orto the accessory position.
Note:If you open the driver door after 10minutes, Autounlock does not unlock allother doors.
AUTOLOCK
WHAT IS AUTOLOCK
Autolock is a locking feature that locksyour vehicle doors when you start driving.
AUTOLOCK REQUIREMENTS
Autolock locks all the doors when all of thefollowing occur:
•All doors are closed.
•The vehicle is on.
•Your vehicle reaches a speed greaterthan 12 mph (20 km/h).
MISLOCK
WHAT IS MISLOCK
Mislock is a locking feature that warns youif your vehicle has not locked.
MISLOCK LIMITATIONS
When you press the lock button once, thedirection indicators do not flash if any dooror the liftgate or hood is open.
1.If any door or the liftgate is open.
2.The hood is open.
SWITCHING MISLOCK ON ANDOFF
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press Locks.
4.Switch Mislock on or off.
DOORS AND LOCKS AUDIBLE
WARNINGS
Door Ajar Audible Warning
Sounds when a door is not fully closed andyour vehicle is moving.
DOORS AND LOCKS –
TROUBLESHOOTING
DOORS AND LOCKS – WARNINGLAMPS
Door Ajar Warning Lamp
It illuminates when you switchthe vehicle on and remains on ifany door is open.
82
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMDoors and LocksE386797 E249859

DOORS AND LOCKS – INFORMATION MESSAGES
ActionMessage
Displays if a door is open. Fully close the door.Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
Displays if a hood is open. Fully close the hood.Hood Ajar
83
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMDoors and Locks