2023 FORD MUSTANG MACH E door lock

DOORS AND LOCKS –FREQUENTLY ASKED QUESTIONS
How to unlock my vehicle if the 12 voltbattery is dead?
You must apply 12 volt power to the 12volt system. See Jump Starting theVehicle (page 309).
How to close my door if the actuator isextended?
Apply pressure by pushing the outsideof the door until the door closes.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMDoors and LocksE350996

WHAT IS KEYLESS ENTRY
The system allows you to lock and unlockyour vehicle without taking the passive keyout of your pocket or purse.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On andOff
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.
Press the button on thetouchscreen.
3.Press Vehicle.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlockingfunction allowing you to unlock only thedriver door when you touch the unlocksensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function sothat only the driver door unlocks, you canunlock all of the other doors from insideyour vehicle using the power door lockcontrol. You can unlock individual doorsby pulling the interior door handles onthose doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your remote control or authorizedphone within 3 ft (1 m) of your vehicle,press the touchpad on the door windowtrim to unlock and open the door.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMKeyless EntryE386797 E334831

Opening the Liftgate with PassiveKey (If Equipped)
Press the exterior liftgate release buttoninside the liftgate handle. The liftgateunlocks and opens. See Opening theLiftgate From Outside Your Vehicle(page 99).
Locking the Doors
With your remote control or authorizedphone within 3 ft (1 m) of your vehicle,touch the lock icon on the door windowtrim to lock the door. The keyless entrysystem requires a brief delay toauthenticate your device.
Note:The door activation switch flashesone time to indicate the vehicle locks.
Note:Do not use the outside door handleas a roof cargo strap.
KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLYASKED QUESTIONS
Why does the keyless entry system notfunction?
If the system does not function it maybe limited. See Using Keyless Entry(page 85). If the system still does notfunction use the remote control or thekey blade to lock and unlock yourvehicle.
Why can I not lock my vehicle?
If you electronically lock your vehiclewith a rear door or the liftgate open,the system searches for a passive keyinside your vehicle after you close thelast door. If the system detects a key,all doors unlock indicating that a keyis inside. Your vehicle locks if anotherpassive key is within the detectionrange after you close the last door.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMKeyless EntryE316256 E334918

WHAT IS THE KEYLESS ENTRY
KEYPAD
The keyless entry keypad allows you tolock and unlock your vehicle using thekeypad on the window trim.
KEYLESS ENTRY KEYPAD
LIMITATIONS
The system may not function if:
•The vehicle battery has no charge.
LOCATING THE KEYLESS
ENTRY KEYPAD
The keypad is near the driver window andilluminates when you touch it.
KEYLESS ENTRY KEYPAD
MASTER ACCESS CODE
What Is the Master Access Code
The master access code is a factory-setfive-digit entry code. You can operate thekeypad with the master access code atany time. The master access code is on theowner’s wallet card in the glove box andis available from an authorized dealer.
KEYLESS ENTRY KEYPAD
PERSONAL ACCESS CODES
Programming a Personal EntryCode
1.Enter the five-digit master code.
2.Press 1·2 on the keypad within fiveseconds.
3.Enter your personal five-digit code.You must do this within five secondsof completing Step 2.
4.Press 1·2 on the keypad to savepersonal code 1.
The doors lock then unlock to confirm thatprogramming was successful.
To program additional personal entrycodes, repeat Steps 1 through 3, then forStep 4:
•Press 3·4 to save personal code 2.
•Press 5·6 to save personal code 3.
•Press 7·8 to save personal code 4.
•Press 9·0 to save personal code 5.
If your vehicle comes with SYNC, you canalso program the system with a personalentry code.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMKeyless Entry KeypadE333628

Hints:
•Do not set a code that uses five of thesame number.
•Do not use five numbers in sequentialorder.
•The five-digit master code works evenif you have set your own personal code.
Erasing a Personal Code
1.Enter the five-digit master code.
2.Press and release 1·2 on the keypadwithin five seconds.
3.Press and hold 1·2 for two seconds.You must do this within five secondsof completing Step 2.
All personal codes erase and only thefive-digit master code works.
Anti-Scan Feature
The keypad goes into an anti-scan modeif you enter the wrong code seven times.This mode turns off the keypad for oneminute and the keypad lamp flashes.
The anti-scan feature turns off after:
•One minute of keypad inactivity.
•You press the unlock button on theremote control.
•You switch the ignition on.
•You unlock your vehicle using keylessentry.
USING THE KEYLESS ENTRY
KEYPAD
Unlocking the Doors
Enter the factory-set five-digit code or yourpersonal code. You must press eachnumber within five seconds of each other.
•Press 3-4 within five seconds to unlockall doors.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMKeyless Entry KeypadE333628

Locking the Doors
Press and hold 7·8 and 9·0 at the sametime with the driver door closed.
Note:You do not need to enter the codefirst.
KEYLESS ENTRY KEYPAD –
TROUBLESHOOTING
KEYLESS ENTRY KEYPAD –FREQUENTLY ASKED QUESTIONS
Why does the keypad not accept theaccess code?
If you enter the access code too faston the keypad, the unlock functionmay not work. Slowly re-enter theaccess code.
Why does the keypad not function?
The keypad goes into an anti-scanmode if you enter a wrong code seventimes. The anti-scan mode disablesthe keypad for one minute and the redlight flashes.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMKeyless Entry KeypadE333628

WHAT IS WALK AWAY LOCK
Phone as a Key with Walk Away Locking
Walk away lock is a locking feature thatlocks the vehicle when you walk away fromthe vehicle with the passive key orauthorized phone.
HOW DOES WALK AWAY LOCK
WORK
Walk Away Lock will lock all the doorswhen all of the following are met:
•The vehicle is off.
•All doors and luggage compartmentshave been closed and unlocked.
•A door or luggage compartment hasbeen opened and closed without a lockor unlock occurring after all doors orluggage compartments have beenclosed.
•Any passive key or authorized phone isnot inside the vehicle.
•More than 150 seconds has elapsed.
WALK AWAY LOCK
LIMITATIONS
Walk Away Lock does not lock all the doorswhen following occur:
•The vehicle is on.
•All doors are closed and locked.
•Any of the doors or luggagecompartments are open.
•Any passive key or authorized phone isinside the vehicle.
SWITCHING WALK AWAY
LOCK ON AND OFF
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press Locks.
4.Switch Walk Away Lock on or off.
SWITCHING WALK AWAY
LOCK AUDIBLE FEEDBACK ON
AND OFF
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press Locks.
4.Press Walk Away Lock.
5.Switch Audible Feedback on or off.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMWalk Away LockE386797 E386797

PASSIVE ANTI-THEFT
SYSTEM
WHAT IS THE PASSIVE ANTI-THEFT SYSTEM
The passive anti-theft system preventssomeone from starting the vehicle with anincorrectly coded key.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTI-THEFT SYSTEM WORK
The passive anti-theft system arms whenyou switch the ignition off.
It disarms when the ignition is switched onwith a correctly coded key.
Note:The system is not compatible withnon-Ford aftermarket remote start systems.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARMSYSTEM
The anti-theft alarm system warns you ofan unauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFTALARM SYSTEM WORK
When armed, the anti-theft alarm istriggered in any of the following ways:
•If someone opens a door, the liftgateor the hood without a correctly codedkey or remote control.
•If you turn the power on without acorrectly coded key.
•If the interior sensors detect movementinside your vehicle.
•If the inclination sensors detect anattempt to raise your vehicle.
•If someone disconnects the vehiclebattery or the battery backup alarm.
If the anti-theft alarm is triggered, thealarm horn sounds for 30 seconds and thedirection indicators flash for 5 minutes.
Any further attempts to carry out one ofthe above sounds the alarm again.
WHAT ARE THE INTERIORSENSORS
The interior sensors detect movementinside your vehicle.
The interior sensors are in the overheadconsole.
Note:Do not cover the interior sensors.
Note:If you set the cabin comfort level foryour departure time with the alarm armed,the interior sensors deactivate for theduration of the cabin preconditioning toavoid a false alarm.
WHAT ARE THE INCLINATIONSENSORS
The inclination sensor is designed to detectan attempt to raise your vehicle, forexample to remove a wheel or to tow itaway.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMSecurity