2023 FORD MUSTANG MACH E battery location

WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of release, but astechnology rapidly changes, werecommend that you visit the local Fordwebsite for the latest information.
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example batterycharge level and tire pressure.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services equipped withyour vehicle or to which you subscribe. Wetake no responsibility for services that thirdparties provide.
Where equipped, SiriusXM with 360L coulduse the modem. To disable, turn off theSiriusXM with 360L or Vehicle Connectivitysetting. See Enabling and Disabling theModem (page 372).
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MOBILE DEVICE DATA
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on yourdevice through the system. See AppRequirements (page 397).
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes, for example, the vehicleidentification number of your vehicle, theSYNC module serial number, odometer,enabled apps, usage statistics anddebugging information. We retain it onlyas long as necessary to provide the service,to troubleshoot, for continuousimprovement and to offer you productsand services that may be of interest to youaccording to your preferences and whereallowed by law.
If you connect a cell phone to the system,the system creates a profile that links tothat cell phone. The cell phone profileenables more mobile features and efficientoperation. The profile contains, forexample data from your phonebook, readand unread text messages and call history,including history of calls when your cellphone was not connected to the system.
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation. See Performing a SystemReset (page 406).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Note:To find out if your vehicle hasconnectivity technology, visitwww.FordConnected.com.
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,it may disclose to emergency services thatyour vehicle has been in a crash involvingthe deployment of an airbag or activationof the battery shut-off. Certain versions orupdates to the emergency call system mayalso be capable of electronically or verballydisclosing to emergency services operatorsyour vehicle location or other details aboutyour vehicle or crash to assist emergencyservices operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot activate the emergency call system.
Note:You cannot deactivate emergencycall systems that are required by law.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the battery shut-off, your vehiclemay be able to contact emergency servicesby dialing 911 through a paired andconnected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag oractivate the battery shut-off. If aconnected cell phone sustains damage orloses its connection to SYNC during acrash, SYNC will search for and try toconnect to a previously paired cell phone.SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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WHAT IS PHONE AS A KEY
Phone as a Key with Walk Away Locking
Phone as a Key allows you to use yourphone in place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY
LIMITATIONS
Limitations can vary based on the makeand model of your phone, phone locationand physical obstructions.
The following items could impact Phoneas a Key performance or preventfunctionality in some cases:
•The typical operating range for Phoneas a Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metalobjects or other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as phone asa key:
1.Visit your device's app store todownload the FordPass app.
2.Create a new account or sign-in to anexisting account on the FordPass app.
3.Add the vehicle identification numberto your account and follow theprompts in the FordPass app tocomplete the Sync ConnectAuthorization process.
4.After the authorization is complete, youcan set up phone as a key following theprompts in the FordPass app.
5.After phone as a key is set up, you canset up the backup start passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new backup startpasscode with you in case of an emergency.
Resetting Phone as a Key
1.
Press the button on thetouchscreen.
2.Press General.
3.Press Reset.
4.Press the app connect reset option.
5.Press Reset All.
6.Confirm you would like to continue witherasing all phone as a key settings, keysand backup start passcodes.
7.Press Continue.
8.Confirm you are aware you arede-authorizing all authorized users andFordPass Connect settings.
9.Press Continue.
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WHAT IS THE POWER OUTLET
The power outlet can power devices usinga 12 V outlet adapter.
POWER OUTLET
PRECAUTIONS
When you switch the vehicle on, you canuse the socket to power 12 V applianceswith a maximum current rating of 20 A. Donot use the power point over the vehiclecapacity of 12 V DC 240 W or a fuse couldblow. Do not plug in any device thatsupplies power to the vehicle through thepower points. This could result in damageto vehicle systems. Do not hang anyaccessory from the accessory plug. Alwayskeep the power point caps closed whennot in use. Do not insert objects other thanan accessory plug into the power point.
To prevent the battery from running out ofcharge:
•Do not use the power point longer thannecessary when the vehicle is off.
•Do not leave devices plugged inovernight or when you park your vehiclefor extended periods.
LOCATING THE POWER
OUTLETS
Power outlets are in the followinglocations:
•In the media bin below the instrumentpanel.
•Inside the main center console bin.
•On the rear of the main center consolebin.
•In the cargo area.
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Storage State of Charge
You can increase the battery life bymaintaining the state of charge below100%. When you park your vehicle for anextended period of 30 days or more, werecommend the battery state of charge beat approximately 50%. Storing yourvehicle's high voltage battery at higherstates of charge is less favorable thanstoring at lower states of charge.
Note:To achieve this state of charge forstorage, you can drive your vehicle down to50% and set a charge limit for your location.See Setting the Charging Schedule andPreferences (page 184).
RECYCLING AND DISPOSING
OF THE HIGH VOLTAGE
BATTERY
Please recycle in accordance with localregulations.
HIGH VOLTAGE BATTERY –
TROUBLESHOOTING
HIGH VOLTAGE BATTERY –WARNING LAMPS
Illuminates when the powertrainrequires service. Have thesystem checked as soon aspossible.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMHigh Voltage Battery

WHAT IS AC CHARGING
Charging Basics
AC charging is the preferred method ofcharging. AC charging preserves the healthof the high voltage battery for longer highvoltage battery life.
WHAT IS DC CHARGING
DC charging allows you to charge thevehicle's high voltage battery insignificantly less time than the standardcharge method. You can charge on the gobefore the battery has exhausted all of itspower, or when traveling using the tripplanner as part of your FordPass App.
For the convenience of DC charging andtime, there is a different fee structuredepending on the charging station andnetwork you choose.
Note:Charge times could vary dependingon ambient air temperature, power level,charger type, and location in which you arecharging.
Note:The DC charging rate could bereduced to maximize the life of the battery.
CHARGING YOUR VEHICLE
PRECAUTIONS
WARNING: Do not allow chargingequipment to be immersed in water orliquids. Failure to follow this warningcould result in fire, serious personal injuryor death.
WARNING: Do not attempt to openthe charging equipment. Failure to followthis instruction could result in personalinjury, death or property damage.
WARNING: Do not use the chargingequipment if it is faulty or has beendamaged. Failure to follow thisinstruction could result in personal injury,death or property damage.
WARNING: Install chargingequipment in compliance with localregulations. Failure to follow this warningcould result in fire, serious personal injuryor death.
CHARGING EQUIPMENT
Understanding the Ford Mobile ChargerVideo Link
WARNING: Do not use anungrounded wall outlet. The wall outletmust be in good condition and meetup-to-date local codes. Have a qualifiedelectrician check the wall outlet, if yoususpect that it is not properly grounded.Failure to follow this instruction couldresult in electric shock, personal injury,or death.
WARNING: It is recommended thatelectrical outlets for use with yourcharging equipment be installed by alicensed, qualified electrician.Installations must comply with theprovisions of all local codes. Failure tofollow this warning could result inpersonal injury or death.
WARNING: Do NOT DROP thecontrol box or coupler.
WARNING: Do NOT use if storedoutside temperature range specified.
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AC CHARGING
CONNECTING THE CHARGER
Charging Using the Mobile PowerCord
CAUTION: TO REDUCE THE RISK OFFIRE- The plug must be properlygrounded. Use a dedicated circuit. If youdo not use a dedicated circuit, the circuitbreaker could trip or open. If you do nothave a dedicated circuit, contact a licensedprofessional electrician for properinstallation.
To charge the high voltage battery:
You must unwrap the mobile power cordcompletely before charging.
1.Put the vehicle in park (P).
Note:Your vehicle must be in park (P) tocharge and for the charge status indicatorto illuminate.
2.Press the center right edge of thecharge port door and then release toopen the door.
3.Plug the connector into the control box.
Note:To insert the connector, firmly graspthe connector by the cable or plug and pushinto the control box until an audible click isheard. Make sure the connector is fullyinserted and flush with the control boxbefore inserting it into the outlet. Improperinsertion will cause a longer charge sessionor faults.
4.Plug the connector into the wall outlet.
5.Confirm that the mobile power cord'sindicators illuminate.
6.Plug the charge coupler into the chargeport receptacle on your vehicle.
Note:Make sure the button clicksconfirming that you have completelyengaged the coupler. When you plug in yourvehicle, it starts charging to 100% by defaultunless scheduled charging has been set upfor this location. See Setting the ChargingSchedule and Preferences (page 184).
Note:Plug the connector into the walloutlet before connecting the charge couplerto your vehicle's charge port.
Note:When the handle is properly engagedthe light ring illuminates. This indicates thebeginning of a normal charge cycle.
Note:There could be a delay in light ringillumination due to vehicle internalcommunications.
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