2023 FORD MUSTANG MACH E jump start

Installing and Removing the LuggageCompartment Cover.............................297
Adjusting the Luggage CompartmentLoad Floor.................................................299
Luggage Compartment Anchor Points........................................................................299
Luggage Compartment –Troubleshooting.....................................299
Towing a Trailer
Towing a Trailer Precautions.................300
Driving Hints
Cold Weather Precautions.......................301
Driving on Snow and Ice...........................301
Breaking-In.....................................................301
Performance Vehicle Precautions........301
Driving in Special Conditions..................301
Electric Vehicle............................................302
Driving Through Shallow Water............303
Floor Mats.....................................................304
Crash and BreakdownInformation
Roadside Assistance................................306
Switching the Hazard Flashers On andOff................................................................307
Jump Starting the Vehicle.......................307
Post-Crash Alert System.........................309
Post-Collision Braking...............................310
Automatic Crash Shutoff.........................310
Transporting the Vehicle............................311
Towing Your Vehicle
Towing Your Vehicle Precautions...........312
Recreationally Towing Your Vehicle.........................................................................312
Emergency Towing......................................312
Towing Your Vehicle – Troubleshooting.........................................................................313
Fuses
Fuse Precautions.........................................314
Under Hood Fuse Box................................314
Battery Fuse Box.........................................320
Body Control Module Fuse Box..............321
Identifying Fuse Types..............................324
Fuses – Troubleshooting.........................324
Maintenance
Maintenance Precautions.......................325
Opening and Closing the Hood.............325
Under Hood Overview...............................325
Checking the Coolant...............................326
12V Battery....................................................328
12V Battery – Troubleshooting..............328
Adjusting the Headlamps........................329
Exterior Bulbs...............................................330
Interior Bulbs................................................330
Vehicle Care
General Information...................................331
Cleaning Products.......................................331
Cleaning the Exterior..................................331
Cleaning the Interior..................................333
Repairing Minor Paint Damage..............335
Waxing Your Vehicle..................................335
Body Styling Kits
Body Styling Kit Precautions..................336
Storing Your Vehicle
Preparing Your Vehicle for Storage.......337
Removing Your Vehicle From Storage........................................................................338
Wheel and Tire Information
Locating the Tire label..............................339
Department of Transportation UniformTire Quality Grades................................339
Information on the Tire Sidewall.........340
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTable of Contents

DOORS AND LOCKS –FREQUENTLY ASKED QUESTIONS
How to unlock my vehicle if the 12 voltbattery is dead?
You must apply 12 volt power to the 12volt system. See Jump Starting theVehicle (page 309).
How to close my door if the actuator isextended?
Apply pressure by pushing the outsideof the door until the door closes.
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ELECTRIC MOTOR
PRECAUTIONS
WARNING: When your vehicle isstationary, keep the brake pedal fullypressed when shifting gears. Failure tofollow this instruction could result inpersonal injury, death or propertydamage.
WARNING: Do not apply the brakepedal and accelerator pedalsimultaneously. Applying both pedalssimultaneously for more than a fewseconds will limit power, which mayresult in difficulty maintaining speed intraffic and could lead to serious injury.
WARNING: Apply the parkingbrake, shift into park (P), switch thevehicle off and remove the key or remotecontrol before you leave your vehicle.Failure to follow this instruction couldresult in personal injury or death.
Note:You may not be able to shift out ofpark (P) unless the intelligent access key isinside your vehicle.
SELECTOR POSITIONS
PARK (P)
WARNING: Shift into park (P) onlywhen your vehicle is stationary.
In park (P) power is not transmitted to thedriven wheels.
Note:A tone sounds if you attempt to exityour vehicle without the selector in park (P).
Note:Your vehicle may not shift out of park(P) if the vehicle battery has run out ofcharge. See Jump Starting the Vehicle(page 309).
Note:Your vehicle may not shift out of park(P) if a fuse is blown. See Fuses (page 314).
Note:The electronic parking brake couldapply when the selector is in park (P). SeeAutomatically Releasing the ElectricParking Brake (page 200).
Note:Your vehicle could shift into park (P)if you attempt to exit your vehicle withoutthe selector in park (P). See How DoesAutomatic Return to Park (P) Work (page194).
Note:A tone could sound when you selectpark (P).
REVERSE (R)
WARNING: Shift into reverse (R)only when your vehicle is stationary.
In reverse (R) power is transmitted to thedriven wheels.
NEUTRAL (N)
WARNING: In neutral (N) yourvehicle is free to roll.
In neutral (N) power is not transmitted tothe driven wheels.
DRIVE (D)
In drive (D) power is transmitted to thedriven wheels.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMElectric Motor

ELECTRIC PARKING BRAKE
AUDIBLE WARNING
Sounds when the parking brake is on andyour vehicle is moving. If the warning tonecontinues after you have released theparking brake, this indicates a malfunction.Have your vehicle checked as soon aspossible.
RELEASING THE ELECTRIC
PARKING BRAKE IF THE
VEHICLE BATTERY HAS RUN
OUT OF CHARGE
See Jump Starting the Vehicle (page309).
See Jump Starting the Vehicle (page309).
ELECTRIC PARKING BRAKE –
TROUBLESHOOTING
ELECTRIC PARKING BRAKE –WARNING LAMPS
Brake System
It illuminates red when you applythe parking brake and yourvehicle is on. If the lamp flasheswhen the parking brake has beenreleased, this indicates theparking brake system requiresservice. Have your vehicle checked assoon as possible.
Note:Lamps may vary depending on region.
Electric Parking Brake
When the lamp illuminatesyellow, it indicates a malfunctionin the electric parking brake.Have your vehicle checked as soon aspossible.
Note:Lamps may vary depending on region.
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Preconditioning Your Vehicle
You can precondition your vehicle by usingdeparture and comfort settings to warmor cool your cabin and the high voltagebattery when your vehicle is plugged in. Byusing energy from your charging sourceprior to your departure, batterytemperature can be managed for bestdriving performance and less energy willbe needed for heating or cooling of thecabin at the start of your drive. This helpsmaximize your driving range. See Settingthe Charging Schedule and Preferences(page 184).
Note:You can also access departure andcomfort settings using the FordPass App.
Note:Lower cabin temperature settings onthe climate control system results in bettertrip range.
Parking Your Vehicle
At temperatures just above the freezingpoint and lower, plug your vehicle in whennot in use to maintain high voltage batteryperformance.
When possible park your vehicle under acovered area or in a garage. This will helpto moderate temperatures which affectperformance of the high voltage batteryand require energy to heat or cool thecabin.
Driving Style
Range is reduced when driving aggressivelyor at consistently high speeds. Aggressivedriving for extended periods could alsoresult in reducing your battery’s efficiencyand lifespan. Use the trip application onyour touchscreen to see your driving scores.See Trip Data (page 133).
DRIVING IN COLD WEATHER
Pack a small supply kit with a 12 V jumpbox, blanket, snow scraper and glovesduring winter.
We recommend winter tires with sufficienttread depth for traction.
Clear snow and ice from the roof, hood, allwindows and mirrors. Remove piled upsnow or ice from the wipers and washernozzles. Allow time for windows to defrostand interior controls to warm up beforedriving.
Preconditioning Your Vehicle
You can precondition your vehicle to warmor cool the cabin and the high voltagebattery when you have your vehicleplugged in. You can charge your vehicle tothe targeted level and also make sure yourvehicle is at a comfortable temperaturefor the occupants.
Note:You can precondition your vehicleprior to your departure using the FordPassapp.
Keep your vehicle fully charged beforeheading out into cold weather.
Note:Using seat heaters is more efficientfor warming occupants than using the heatfrom the climate control.
Note:Lower cabin temperature settings onthe climate control system results in bettertrip range.
DRIVING THROUGH SHALLOW
WATER
WARNING: Do not attempt tocross a deep or flowing body of water.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMDriving Hints

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare —except for vehicles supplied with a tireinflation kit.
•12 V battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•In the event your vehicle's high-voltagebattery does not have enough powerto move, you can choose where youwould like your vehicle towed (withina 35 mi (56 km) radius):
•EV Certified Ford or Lincoln Dealer.
•Nearest public charger.
•Your home residence.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
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The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flashers operate with thepower on or off. The battery loses chargeand may have insufficient power to restartyour vehicle.
The hazard flasher button is onthe center console. Press thebutton to turn on the hazardflashers if your vehicle is creating a safetyhazard for other road users.
When you switch the hazard flashers on,all front and rear direction indicators flash.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Connect batteries withonly the same nominal voltage.
WARNING: Use only adequatelysized cables with insulated clamps.
Note:This procedure is only for the 12 voltunder hood battery.
Note:Your vehicle has a 12 volt battery thatis easily accessible under the hood. The 12volt battery controls the switches andcontacts that engage the high voltagebattery. Do not jump start the high voltagebattery using a standard 12 volt battery. Towyour vehicle to an authorized dealer if thehigh voltage battery does not accept aregular charge.
Note:Do not attempt to push start yourvehicle. You could cause transmissiondamage.
Note:Do not disconnect the 12 volt batteryfrom your vehicle electrical system.
PREPARING THE VEHICLE
Opening the Front LuggageCompartment With No VehiclePower
If the vehicle has no power, you will beunable to open the front luggagecompartment. To open the front luggagecompartment follow the steps below:
1.Use an external power supply such asa 12 volt jump box.
2.Remove the cover at the front of yourvehicle below the headlight. Pressfirmly on the top right of the coversedge, then pull the raised section onthe bottom left toward you.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCrash and Breakdown InformationE75790 E323341

1.Connect the positive (+) jumper cableto the positive (+) jump point of thedischarged battery vehicle.
2.Connect the other end of the positive(+) jumper cable to the positive (+)terminal of the booster vehicle battery.
3.Connect the negative (-) jumper cableto the negative (-) terminal of thebooster vehicle battery.
4.Make the final connection of thenegative (-) jumper cable to thenegative (-) ground point of thedischarged battery vehicle.
5.Unlock the driver door. See Unlockingand Locking the Doors Using theRemote Control (page 81).
JUMP STARTING THE VEHICLE
To Start Your Vehicle
1.Run the engine of the booster vehicleat a moderately high speed.
2.Move the transmission selector leverof the low charge vehicle to park (P).
3.Switch on the ready to drive mode. SeeStarting the Vehicle (page 164).
4.Run both vehicles for a minimum ofthree minutes before disconnecting thecables.
Note:Do not switch the headlamps onwhen disconnecting the cables. The peakvoltage could damage the bulbs.
Disconnect the cables in the reverse order.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASHALERT SYSTEM
The system helps draw attention to yourvehicle in the event of a serious impact.
HOW DOES THE POST-CRASHALERT SYSTEM WORK
The system is designed to turn the hazardflashers on, turn the courtesy lamps on,intermittently sound the horn and unlockall doors in the event of a serious impactthat deploys an airbag or the seatbeltpretensioners.
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