2023 FORD MUSTANG MACH E keyless entry

911 Assist
What Is 911 Assist.........................................66
How Does 911 Assist Work.........................66
Emergency Call Requirements................66
Emergency Call Limitations......................67
Keys and Remote Controls
Remote Control Limitations.....................68
Using the Remote Control.........................68
Sounding the Panic Alarm........................68
Locating Your Vehicle..................................69
Changing the Remote Control Battery -LHD................................................................69
Replacing a Lost Key or Remote Control............................................................................71
Programming the Remote Control..........71
Keys and Remote Controls –Troubleshooting..........................................71
Phone as a Key
What Is Phone as a Key...............................72
Phone as a Key Limitations........................72
Programming Your Phone..........................72
Using the Valet Mode...................................73
Using the Backup Start Passcode...........73
Phone as a Key – Troubleshooting.........74
MyKey™
What Is MyKey................................................76
MyKey Settings...............................................76
Creating a MyKey...........................................77
Programming a MyKey................................78
Clearing All MyKeys......................................78
Checking MyKey System Status..............78
Using MyKey With Remote StartSystems........................................................78
MyKey – Troubleshooting..........................79
Doors and Locks
Operating the Doors From Outside YourVehicle............................................................81
Operating the Doors From Inside YourVehicle............................................................81
Autounlock.......................................................81
Autolock...........................................................82
Mislock..............................................................82
Doors and Locks Audible Warnings.......82
Doors and Locks – Troubleshooting..........................................................................82
Keyless Entry
What Is Keyless Entry..................................85
Keyless Entry Limitations...........................85
Keyless Entry Settings.................................85
Using Keyless Entry......................................85
Keyless Entry – Troubleshooting............86
Keyless Entry Keypad
What Is the Keyless Entry Keypad..........87
Keyless Entry Keypad Limitations...........87
Locating the Keyless Entry Keypad........87
Keyless Entry Keypad Master AccessCode...............................................................87
Keyless Entry Keypad Personal AccessCodes.............................................................87
Using the Keyless Entry Keypad..............88
Keyless Entry Keypad – Troubleshooting..........................................................................89
Walk Away Lock
What is Walk Away Lock............................90
How Does Walk Away Lock Work..........90
Walk Away Lock Limitations....................90
Switching Walk Away Lock On and Off..........................................................................90
Switching Walk Away Lock AudibleFeedback On and Off.............................90
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTable of Contents

FRONT EXTERIOR - EXCLUDING: GT
See Opening the Frunk from Inside Your Vehicle (page 296).A
See Locating the Charge Port (page 177).B
See Locating the Keyless Entry Keypad (page 87).C
See Folding the Exterior Mirrors (page 124).D
See What Is the Tire Pressure Monitoring System (page 361).E
See Exterior Lighting Control (page 111).F
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMVisual SearchABCDFE E311775

FRONT EXTERIOR - GT
See Opening the Frunk from Inside Your Vehicle (page 296).A
See Locating the Charge Port (page 177).B
See Locating the Keyless Entry Keypad (page 87).C
See Preparing the Vehicle (page 307).D
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMVisual SearchABCD E350430

USING THE VALET MODE
Classic Valet Mode
Enabling Valet Mode
Make sure the remote control is in yourvehicle.
1.
Press the profile button onthe touchscreen.
Note:The button image may vary when aprofile is selected.
2.Press Valet Mode.
3.Enter a four digit code to lock thetouchscreen.
4.Re-enter the same four digit code tocomplete enabling valet mode.
Disabling Valet Mode
1.Press Exit Valet Mode.
2.Enter your four digit code to disablevalet mode and unlock yourtouchscreen.
Enhanced Valet Mode
Enabling Valet Mode
Have your backup start passcodecompletely set up before using valet mode.See Programming Your Phone (page72).
Note:If your vehicle detects a remotecontrol, the system defaults to classic valetmode.
1.
Press the profile button onthe touchscreen.
Note:The button image may vary when aprofile is selected.
2.Press Valet Mode.
Note:If the system detects a valid phoneas a key, a valet passcode displays in boththe touchscreen and mobile app.
Note:If the system does not detect a validphone as a key, it prompts you to enter yourbackup start passcode on the touchscreen.Once validated, a valet passcode displayson the touchscreen.
3.Provide the valet the first five digits ofthe valet passcode to enter on thekeyless entry keypad to unlock yourvehicle.
4.Provide the valet the eight-digit valetpasscode to enter on the touchscreento start and drive your vehicle.
Disabling Valet Mode
1.Press Exit Valet Mode.
Note:If the system detects an authorizedphone as a key, valet mode disables.
Note:If the system does not detect a validphone as a key, it prompts you to enter yourbackup start passcode. Once validated,valet mode disables.
USING THE BACKUP START
PASSCODE
Make sure you have phone as a key activeon at least one phone to use a previouslycreated backup start passcode. SeeConnecting Your Phone (page 393).
1.Press the brake pedal and the pushbutton start. If the system does notdetect a valid phone as a key or remotecontrol, a message appears on thetouchscreen and prompts you for yourbackup start passcode.
Note:The touchscreen times out after 30seconds with no interaction.
Note:If the backup start passcode screendoes not appear, press the brake pedal andpush button start again.
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OPERATING THE DOORS
FROM OUTSIDE YOUR
VEHICLE
UNLOCKING AND LOCKING THEDOORS USING THE REMOTECONTROL
You can only use the remote control whenyour vehicle is stationary.
Unlocking the Doors
Press the button to unlock alldoors. One long flash of the turnsignal lamps confirms that yourvehicle has unlocked.
One-Stage Unlocking
Press the button to unlock alldoors.
Two-Stage Unlocking (If Equipped)
Press the button to unlock thedriver's door. Press the buttonagain within three seconds tounlock all doors.
Locking the Doors
Press the button to lock alldoors. One short flash of theturn signal lamps confirms yourvehicle is locked.
Note:For more information on operatingthe doors from outside your vehicle SeeKeyless Entry (page 85).
OPENING AND CLOSING THEDOORS
E-Latch
Note:For more information on operatingthe doors from outside your vehicle SeeKeyless Entry (page 85).
OPERATING THE DOORS
FROM INSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THEDOORS USING THE CENTRALLOCKING
The power door lock control is on the frontdoors.
Press the button to unlock alldoors.
Press the button to lock alldoors.
Note:The central locking only operates ifthe front doors are fully closed.
OPENING THE DOORS FROMINSIDE YOUR VEHICLE
E-Latch
Pull the interior door handle twice tounlock and open a rear door. The first pullunlocks the door and the second pullopens the door.
AUTOUNLOCK
WHAT IS AUTOUNLOCK
Autounlock is an unlocking feature thatunlocks the vehicle doors when yourvehicle comes to a stop.
AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors after allof the following occur.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMDoors and LocksE267112 E138629 E138629 E267111 E267112 E267111

WHAT IS KEYLESS ENTRY
The system allows you to lock and unlockyour vehicle without taking the passive keyout of your pocket or purse.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On andOff
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.
Press the button on thetouchscreen.
3.Press Vehicle.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlockingfunction allowing you to unlock only thedriver door when you touch the unlocksensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function sothat only the driver door unlocks, you canunlock all of the other doors from insideyour vehicle using the power door lockcontrol. You can unlock individual doorsby pulling the interior door handles onthose doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your remote control or authorizedphone within 3 ft (1 m) of your vehicle,press the touchpad on the door windowtrim to unlock and open the door.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMKeyless EntryE386797 E334831

Opening the Liftgate with PassiveKey (If Equipped)
Press the exterior liftgate release buttoninside the liftgate handle. The liftgateunlocks and opens. See Opening theLiftgate From Outside Your Vehicle(page 99).
Locking the Doors
With your remote control or authorizedphone within 3 ft (1 m) of your vehicle,touch the lock icon on the door windowtrim to lock the door. The keyless entrysystem requires a brief delay toauthenticate your device.
Note:The door activation switch flashesone time to indicate the vehicle locks.
Note:Do not use the outside door handleas a roof cargo strap.
KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLYASKED QUESTIONS
Why does the keyless entry system notfunction?
If the system does not function it maybe limited. See Using Keyless Entry(page 85). If the system still does notfunction use the remote control or thekey blade to lock and unlock yourvehicle.
Why can I not lock my vehicle?
If you electronically lock your vehiclewith a rear door or the liftgate open,the system searches for a passive keyinside your vehicle after you close thelast door. If the system detects a key,all doors unlock indicating that a keyis inside. Your vehicle locks if anotherpassive key is within the detectionrange after you close the last door.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMKeyless EntryE316256 E334918

WHAT IS THE KEYLESS ENTRY
KEYPAD
The keyless entry keypad allows you tolock and unlock your vehicle using thekeypad on the window trim.
KEYLESS ENTRY KEYPAD
LIMITATIONS
The system may not function if:
•The vehicle battery has no charge.
LOCATING THE KEYLESS
ENTRY KEYPAD
The keypad is near the driver window andilluminates when you touch it.
KEYLESS ENTRY KEYPAD
MASTER ACCESS CODE
What Is the Master Access Code
The master access code is a factory-setfive-digit entry code. You can operate thekeypad with the master access code atany time. The master access code is on theowner’s wallet card in the glove box andis available from an authorized dealer.
KEYLESS ENTRY KEYPAD
PERSONAL ACCESS CODES
Programming a Personal EntryCode
1.Enter the five-digit master code.
2.Press 1·2 on the keypad within fiveseconds.
3.Enter your personal five-digit code.You must do this within five secondsof completing Step 2.
4.Press 1·2 on the keypad to savepersonal code 1.
The doors lock then unlock to confirm thatprogramming was successful.
To program additional personal entrycodes, repeat Steps 1 through 3, then forStep 4:
•Press 3·4 to save personal code 2.
•Press 5·6 to save personal code 3.
•Press 7·8 to save personal code 4.
•Press 9·0 to save personal code 5.
If your vehicle comes with SYNC, you canalso program the system with a personalentry code.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMKeyless Entry KeypadE333628