2023 FORD MUSTANG MACH E reset

Exterior Mirrors
Adjusting the Exterior Mirrors..................123
Folding the Exterior Mirrors - VehiclesWith: Power Folding Mirrors................123
Folding the Exterior Mirrors - VehiclesWith: Manual Folding Mirrors..............124
Instrument Cluster
Instrument Cluster Overview - Excluding:GT..................................................................125
Instrument Cluster Overview - GT........126
Power Gauge - GT........................................127
Speedometer.................................................127
Vehicle Range Display................................127
High Voltage Battery Gauge.....................127
What Are the Instrument ClusterWarning Lamps........................................128
Instrument Cluster Warning Lamps......128
What Are the Instrument ClusterIndicators....................................................129
Instrument Cluster Indicators.................130
Instrument Cluster Display
Brake Coach....................................................131
Personalized Settings
Changing the Language............................132
Changing the Measurement Unit..........132
Changing the Temperature Unit.............132
Changing the Tire Pressure Unit............132
Trip Computer
Accessing the Trip Computer..................133
Resetting the Trip Computer...................133
Trip Data..........................................................133
Remote Start
What Is Remote Start................................134
Remote Start Precautions.......................134
Remote Start Limitations.........................134
Enabling Remote Start..............................134
Remotely Starting and Stopping theVehicle.........................................................134
Extending the Remote Start Duration.........................................................................135
Remote Start Settings...............................135
Climate Control
Identifying the Climate Control Unit.....136
Switching Climate Control On and Off.........................................................................136
Switching Recirculated Air On and Off.........................................................................136
Switching Air Conditioning On and Off.........................................................................136
Switching Defrost On and Off................136
Switching Maximum Defrost On and Off.........................................................................136
Switching Maximum Cooling On and Off.........................................................................137
Switching the Electric Heater On and Off.........................................................................137
Switching the Heated Wiper Park On andOff..................................................................137
Switching the Heated Rear Window Onand Off.........................................................137
Setting the Blower Motor Speed............137
Switching the Heated Mirrors On and Off.........................................................................138
Setting the Temperature..........................138
Directing the Flow of Air............................138
Auto Mode......................................................139
Climate Control Hints................................140
Interior Air Quality
What Is the Cabin Air Filter......................142
Replacing the Cabin Air Filter..................142
Front Seats
Front Seat Precautions.............................143
Sitting in the Correct Position.................143
Manual Seats................................................144
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Power Seats..................................................146
Heated Seats................................................149
Rear Seats
Manual Seats................................................150
Rear Occupant Alert System
What is the Rear Occupant Alert System.........................................................................152
How Does the Rear Occupant AlertSystem Work.............................................152
Rear Occupant Alert System Precautions.........................................................................152
Rear Occupant Alert System Limitations.........................................................................152
Switching Rear Occupant Alert SystemOn and Off..................................................152
Rear Occupant Alert System Indicators.........................................................................153
Rear Occupant Alert System AudibleWarnings.....................................................153
Memory Function
What Is the Memory Function................154
Memory Function Precautions...............154
Locating the Memory Function Buttons.........................................................................154
Saving a Preset Position...........................154
Recalling a Preset Position......................154
Garage Door Opener
Garage Door Opener Introduction........155
Garage Door Opener Precautions andFrequencies...............................................155
Programming the Garage Door Opener.........................................................................156
Garage Door Opener AdditionalAssistance..................................................158
USB Ports
Locating the USB Ports.............................159
Playing Media Using the USB Port.......159
Charging a Device.......................................160
Power Outlet
What Is the Power Outlet..........................161
Power Outlet Precautions.........................161
Locating the Power Outlets......................161
Wireless Accessory Charger
What Is the Wireless Accessory Charger.........................................................................162
Wireless Accessory Charger Precautions.........................................................................162
Locating the Wireless Accessory Charger.........................................................................162
Charging a Wireless Device.....................162
Storage
Cup Holders...................................................163
Glove Compartment..................................163
Glasses Holder.............................................163
Starting and Powering Off
Starting and Powering Off Precautions.........................................................................164
Starting the Vehicle....................................164
Powering Off.................................................164
Restarting the Vehicle After PoweringOff.................................................................164
Accessing the Passive Key BackupPosition.......................................................165
Starting and Powering Off –Troubleshooting.......................................165
High Voltage Battery
What Is the High Voltage Battery..........166
High Voltage Battery Precautions.........166
Preserving Your High Voltage Battery........................................................................166
Recycling and Disposing of the HighVoltage Battery.........................................167
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Switching Shuffle Mode On and Off.........................................................................377
Switching Repeat Mode On and Off.........................................................................377
Setting a Memory Preset..........................377
Muting the Audio.........................................378
Adjusting the Sound Settings................378
Setting the Clock and Date.....................378
FM Radio........................................................378
Digital Radio.................................................379
Satellite Radio.............................................380
Audio System – Troubleshooting.........383
Center Display Overview
Center Display Precautions.....................387
Center Display Limitations......................387
Status Bar......................................................387
Center Display Settings...........................388
Rebooting the Center Display...............388
Voice Interaction
Ford Assistant.............................................389
Alexa Built-In
What is Alexa Built-In................................391
Alexa Built-In Requirements...................391
Signing Into Your Account........................391
Using Alexa Built-In....................................391
Alexa Built-In Settings...............................391
Phone
Phone Precautions....................................393
Connecting Your Phone...........................393
Phone Menu.................................................393
Making and Receiving a Phone Call.....394
Sending and Receiving a Text Message........................................................................395
Bluetooth®
Connecting a Bluetooth® Device........396
Playing Media Using Bluetooth®.........396
Apps
App Precautions..........................................397
App Requirements.....................................397
Accessing Apps...........................................397
Enabling Apps on an iOS Device...........397
Enabling Apps on an Android Device.......................................................................398
Switching Apple CarPlay On and Off.......................................................................398
Switching Android Auto On and Off....398
Personal Profiles
How Do Personal Profiles Work............399
Enabling or Disabling Personal Profiles.......................................................................399
Creating a Personal Profile.....................399
Linking or Unlinking a Personal Profile.......................................................................399
Selecting a Personal Profile..................400
Deleting a Personal Profile.....................400
Navigation
Connected Navigation..............................401
Accessing Navigation................................401
Navigation Map Updates.........................401
Adjusting the Map.......................................401
Live Traffic......................................................401
Setting a Destination.................................401
Waypoints.....................................................402
Route Guidance..........................................402
Vehicle Software Updates
Vehicle Software Updates.....................404
Software Update Settings.....................404
Software Update Indicators..................405
Vehicle System Reset
Performing a System Reset...................406
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WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of release, but astechnology rapidly changes, werecommend that you visit the local Fordwebsite for the latest information.
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example batterycharge level and tire pressure.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services equipped withyour vehicle or to which you subscribe. Wetake no responsibility for services that thirdparties provide.
Where equipped, SiriusXM with 360L coulduse the modem. To disable, turn off theSiriusXM with 360L or Vehicle Connectivitysetting. See Enabling and Disabling theModem (page 372).
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Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender,age, and crash location) is recorded.However, parties, such as law enforcement,could combine the event data recorder datawith the type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
BlueCruise Data (If Equipped)
If BlueCruise is active in certain crash ornear crash-like situations, such as anairbag deployment or hitting a roadobstacle, the system may record driverattentiveness, based on the direction ofeyes and duration, and photographs of thedriver seat area.
Note:No data is recorded under normaldriving conditions.
SETTINGS DATA
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. Themodem was enabled when yourvehicle was built and periodicallysends messages to stay connected to thecell phone network, receive automaticsoftware updates and send vehicle-relatedinformation to us, for example diagnosticinformation. These messages couldinclude information that identifies yourvehicle, the SIM and the electronic serialnumber of the modem. Cell phone networkservice providers could have access toadditional information, for example cellphone network tower identification. Foradditional information about our privacypolicy, visit www.FordConnected.com orrefer to your local Ford website.
Note:The modem continues to send thisinformation unless you disable the modemor stop the modem from sharing vehicledata by changing the modem settings. SeeConnected Vehicle (page 372).
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle has amodem, visit www.FordConnected.com.
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MOBILE DEVICE DATA
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on yourdevice through the system. See AppRequirements (page 397).
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes, for example, the vehicleidentification number of your vehicle, theSYNC module serial number, odometer,enabled apps, usage statistics anddebugging information. We retain it onlyas long as necessary to provide the service,to troubleshoot, for continuousimprovement and to offer you productsand services that may be of interest to youaccording to your preferences and whereallowed by law.
If you connect a cell phone to the system,the system creates a profile that links tothat cell phone. The cell phone profileenables more mobile features and efficientoperation. The profile contains, forexample data from your phonebook, readand unread text messages and call history,including history of calls when your cellphone was not connected to the system.
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation. See Performing a SystemReset (page 406).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Note:To find out if your vehicle hasconnectivity technology, visitwww.FordConnected.com.
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,it may disclose to emergency services thatyour vehicle has been in a crash involvingthe deployment of an airbag or activationof the battery shut-off. Certain versions orupdates to the emergency call system mayalso be capable of electronically or verballydisclosing to emergency services operatorsyour vehicle location or other details aboutyour vehicle or crash to assist emergencyservices operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot activate the emergency call system.
Note:You cannot deactivate emergencycall systems that are required by law.
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WHAT IS PHONE AS A KEY
Phone as a Key with Walk Away Locking
Phone as a Key allows you to use yourphone in place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY
LIMITATIONS
Limitations can vary based on the makeand model of your phone, phone locationand physical obstructions.
The following items could impact Phoneas a Key performance or preventfunctionality in some cases:
•The typical operating range for Phoneas a Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metalobjects or other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as phone asa key:
1.Visit your device's app store todownload the FordPass app.
2.Create a new account or sign-in to anexisting account on the FordPass app.
3.Add the vehicle identification numberto your account and follow theprompts in the FordPass app tocomplete the Sync ConnectAuthorization process.
4.After the authorization is complete, youcan set up phone as a key following theprompts in the FordPass app.
5.After phone as a key is set up, you canset up the backup start passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new backup startpasscode with you in case of an emergency.
Resetting Phone as a Key
1.
Press the button on thetouchscreen.
2.Press General.
3.Press Reset.
4.Press the app connect reset option.
5.Press Reset All.
6.Confirm you would like to continue witherasing all phone as a key settings, keysand backup start passcodes.
7.Press Continue.
8.Confirm you are aware you arede-authorizing all authorized users andFordPass Connect settings.
9.Press Continue.
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2.Use the touchscreen to enter yourbackup start passcode.
3.After entering your passcode, pressreturn within 30 seconds.
4.Once the system validates the backupstart passcode, a message alerts youto start your vehicle.
5.Press the brake pedal and the pushbutton start within 20 seconds to startthe vehicle.
6.If your vehicle does not start, repeatsteps 1-5.
System Lockout
The system locks after five combinedincorrect attempts of the following:
•Entering a backup start passcode.
•Resetting a current passcode.
•Entering a valet mode passcode.
Note:The system remains locked for fiveminutes. After five minutes the systemallows codes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLYASKED QUESTIONS
How can I tell if my vehicle hasphone as a key?
•The touchscreen shows the phone asa key reset option.
•A control button appears on the homescreen of the FordPass app if you haveregistered your vehicle through theFordPass app.
What happens if I cannot unlockthe vehicle with phone as a key?
•Attempt to move your phone closer tothe vehicle.
•Check that the FordPass app is stillrunning and that the phone as a keycontrol screen shows connected. If thephone is connected, attempt to pressthe remote unlock button in theFordPass app. If the phone is notconnected or the remote unlock buttondoes not work in the FordPass app,attempt to force close and restart theapp.
Why do I get a No Key Detectedmessage in the instrument clusterdisplay when I am using phone asa key and my phone is in the car?
•Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection.
•Move the phone closer to the center ofthe vehicle near the cup holder orcenter console.
•Verify your phone as a key is still active,enabled and has not been revoked.
What do I do if my phone is lost,damaged or the battery hasdepleted?
•Use the backup start passcode thatyou created. See Using the BackupStart Passcode (page 73).
How many phones can I use forphone as a key?
•You can program and activate up tofour phones with phone as a key to yourvehicle.
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